Riverview Jefferson Health and Rehab in Detroit, MI
Riverview Jefferson Health and Rehab is a senior community in Detroit, MI.
Information last verified:
7733 E Jefferson #100, Detroit, MI 48214
For more information about senior living options: (866) 208-4318
1.9 from 67 reviews
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47
Overall Review of Riverview Jefferson Health and Rehab
caveat29 reviews mention this
Care quality draws serious complaints
Many residents and families describe unsafe or neglected care at this facility.
A large share of reviews describe neglect and unsafe outcomes, including pressure injuries and infections, and multiple accounts of serious problems that families say required hospital care. Residents and families also mention delays in pain medication and issues with basic needs like getting help promptly. While a couple of reviews are much more positive, the dominant theme in the reviews is that care quality did not meet expectations.
caveat18 reviews mention this
Cleanliness and hygiene are criticized
Several reviews mention cleanliness and hygiene issues inside resident care.
Multiple reviews point to sanitation problems such as being unclean or “unsanitized,” along with concerns about soiled conditions and inadequate bathing or hair care. Several accounts also describe pressure sores or wound concerns, including rooms that residents or families say looked neglected. A few reviewers do praise specific staff members, but cleanliness and hygiene complaints show up repeatedly.
caveat16 reviews mention this
Staffing and response times vary
Reviews frequently describe understaffing and slow responses when help is needed.
Many reviewers say staffing levels were too low, including accounts of long waits for pain help and delays when someone needed assistance after falls. Several families also describe difficulty getting calls answered or medication passed on time. At the same time, a smaller number of reviews credit unit management or named caregivers with improvements in communication and day-to-day attention.
common2 reviews mention this
Therapy support gets mixed feedback
Therapy experiences are mixed, with some residents praising the therapy department.
One review specifically praises the therapy department, saying it “rocks.” Another reviewer describes a long wait for physical therapy and mentions ongoing follow-up problems. Together, the reviews suggest that therapy support may depend on timing and individual circumstances.
common2 reviews mention this
Some caregivers show strong communication
A few reviews highlight compassionate, communicative caregivers.
Some families describe staff members who are kind, welcoming, and communicative, including regular updates involving doctors and care team members. One reviewer says unit management and respiratory management helped change the situation after initial concerns. These positive experiences are present, but they are outweighed by the broader set of complaints about day-to-day care.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Transportation
Detroit Metropolitan-Wayne County (20 miles away)
Nearby Places of Interest
Places of Worship
St Charles Church (0.3 miles)
St John's Presbyterian Church (1.7 miles)
Grosse Pointe United Methodist Church (6.7 miles)
Heritage Park Alliance Church (8.3 miles)
St Joan Of Arc Church (8.6 miles)
Pharmacies
Indian Village Market (0.4 miles)
Walgreens (0.7 miles)
Shoppers Drug Mart (2 miles)
Shoppers Drug Mart (2.5 miles)
CVS Pharmacy (2.7 miles)
CVS Pharmacy (2.8 miles)
CVS Pharmacy (3.2 miles)
Parks
Belle Isle Park (1 miles)
Valade Park (1.5 miles)
William G. Milliken State Park and Harbor (1.9 miles)
Matthew C Patterson Park (3.5 miles)
Windmill Pointe Park (3.6 miles)
Lakewood Park (6.9 miles)
Palmer Park (7.8 miles)
Restaurants
Atwater Block Brewery (1.4 miles)
Joseph's Coney Island (2.4 miles)
McDonald's (2.5 miles)
Elwood Bar & Grill (2.6 miles)
Detroit Athletic Club (2.7 miles)
The Skip (2.7 miles)
Detroit Opera House (2.8 miles)
Physicians
Childrens Hospital Of Michigan Specialty Center - Detroit (2.8 miles)
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Detroit Metropolitan-Wayne County (20 miles away)
Extensive amenities and 24/7 care with restaurant-style dining and transport support.
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