Riverview Health & Rehab Center - Detroit
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7733 East Jefferson, Detroit, MI 48214
For more information about senior living options: (844) 490-3973
The facility is accused of neglecting residents and providing unprofessional care. It is described as severely understaffed, dirty, and poorly managed. Residents are said to develop bedsores and infections due to lack of timely and proper care. Staff are labeled rude, uncaring, and inconsistent in administering medications or assisting with basic needs. The administration is criticized for poor communication and failing to address concerns, leaving families frustrated. Many reviewers call for the facility to be shut down. Families report being unable to see or get information about their loved ones, and routine care tasks like showers and hygiene are neglected. There are allegations of medication errors, unsafe conditions, and missing belongings.Riverview Health & Rehab Center in Detroit is a facility that should be approached only by families who can commit to relentless oversight, aggressive advocacy, and rapid transfer if care deteriorates. It is not a hands-off option; the reviews signal that without persistent involvement, quality falls sharply. For families seeking a set-it-and-forget-it placement, this community is not the right fit. The reality here is that safety, cleanliness, and responsiveness appear to hinge on specific staff who show up consistently and on administrative follow-through that is not reliably evident in the broader pattern of feedback.
Those considering alternatives should note that Riverview appears ill-suited for residents with high risk needs or complex medical trajectories. Multiple accounts describe severe neglect, untreated wounds, delayed medications, and infections arising from poor monitoring. For patients requiring consistent wound care, timely pain management, ventilator or tracheostomy support, or dependable therapy, the risk profile is simply too high. Families whose loved ones thrive with predictable routines, transparent communication, and robust staffing should look elsewhere, as the likelihood of sustained improvement here is uncertain based on shared experiences.
On the upside, there are occasional pockets of competence and care. A limited number of staff are praised for attentiveness and reliability, and a few reviewers credit therapy teams with real value when they function well. The presence of supportive unit managers and a handful of empathetic CNAs provides a beacon that indicates potential if the facility can fix structural gaps. In short, the drama of the reviews is not universal - there are glimpses of capable care when the right people are in the right roles - but those moments are sporadic rather than systemic.
The dominant theme across the overwhelming majority of reviews is that risks far outweigh any apparent benefits. Repeated reports cite chronic understaffing, long waits for basic needs, and inconsistent medication administration. Bedsores, sanitation lapses, people left unattended for hours, and incidents of misplaced belongings or outright neglect appear as recurring motifs. Communications between front-line staff and families are described as fragmented or evasive, and formal oversight stories - state inquiries, complaints - underscore that concerns are pervasive and persistent. Taken together, these patterns create a safety and quality deficit that cannot be dismissed.
Given the landscape, the pros cannot reasonably offset the cons for most potential residents. The rare instances of responsive staff and functional therapy do not compensate for the systemic risks highlighted by families and, in some cases, corroborated by external reviews. Families should interpret these reviews as a practical warning: if choosing Riverview, expect to be deeply involved and prepared to act quickly to protect a loved one. Alternatives with stronger staffing ratios, cleaner environments, timely med administration, and more consistent rehabilitation services should be prioritized whenever possible.
If a decision still points toward Riverview, proceed with a rigorous opening plan. Conduct an in-person tour focusing on current staffing levels, medication pass times, wound care practices, and therapy schedules. Request to speak with the charge nurse on multiple shifts, review recent state deficiency reports, and verify the facility's remediation steps for any cited issues. Establish a direct line of contact with administration, set clear expectations for daily updates, and demand a concrete plan for escalation if concerns arise. Above all, prepare to relocate promptly if care quality does not meet basic standards; the safest choice is to prioritize a facility where accountability is observable, transparent, and sustained.
176 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Detroit Metropolitan-Wayne County (20 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Riverview Health & Rehab Center in Detroit, MI is a top-notch assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a beautiful and relaxing environment with various amenities such as a beauty salon, gaming room, small library, fitness room, and outdoor space for residents to enjoy.
Residents can also take advantage of the on-site computer center and Wi-Fi/high-speed internet to stay connected with their loved ones or engage in personal interests. Riverview Health & Rehab Center ensures convenience by offering move-in coordination and transportation arrangement services for non-medical needs as well as transportation to doctors' appointments.
The community prioritizes the health and safety of its residents by providing 24-hour supervision and a 24-hour call system for immediate assistance. Trained staff members are available round-the-clock to offer assistance with activities of daily living, including bathing, dressing, transfers, and medication management. Special dietary restrictions are accommodated with personalized meal preparation and service options.
At Riverview Health & Rehab Center, residents can enjoy delicious restaurant-style dining in the elegant dining room or participate in planned daily activities organized by the community. Fitness programs are available to promote physical well-being while concierge services cater to individual preferences. Additionally, residents have the opportunity to embark on day trips and engage in resident-run activities.
The community's prime location provides easy access to essential facilities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship as well as hospitals nearby.
Overall, Riverview Health & Rehab Center offers a warm and welcoming atmosphere where seniors can receive compassionate care while enjoying an active lifestyle surrounded by modern amenities.
This part of Detroit, Michigan, offers a mix of convenient amenities for seniors looking to settle in the area. With several places of worship nearby, including St Charles Church and St John's Presbyterian Church, residents can find spiritual support within their community. There are also multiple pharmacies in the vicinity, such as Indian Village Market and Walgreens, making it easy to access necessary medications and healthcare supplies. For outdoor enthusiasts, parks like Belle Isle Park and William G. Milliken State Park provide opportunities for leisurely walks or picnics. Additionally, there are a variety of dining options ranging from casual eateries like Joseph's Coney Island to more upscale establishments like Atwater Block Brewery. Access to quality healthcare is also readily available with hospitals like DMC Heart Hospital and specialists such as Childrens Hospital Of Michigan Specialty Center within a short distance. If you enjoy a good cup of coffee or tea, cafes like The Bean Bar and Tim Hortons are close by for a relaxing break. Overall, this neighborhood offers a well-rounded environment that caters to the needs and interests of seniors looking for a comfortable and convenient place to call home.
Riverview Health & Rehab Center - Detroit is located at 7733 East Jefferson, Detroit, MI 48214 in Wayne County, Michigan
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