Riverview Health & Rehab Center - Detroit
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7733 East Jefferson, Detroit, MI 48214
For more information about senior living options: (844) 490-3973
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One reviewer says, "I love it here." A reviewer describes Sabrina and Tanisha as very helpful, noting they checked on them and matched them with caring staff. The reviewer gave special thanks to Ms. Maxine and Ms. Pam for their support. The reviewer said they would go there again, indicating a positive overall impression. A reviewer praised Colby and York and suggested they should be promoted to lead CNAs, while expressing appreciation for certain staff. The reviewer credited the unit manager and respiratory manager with improving things.
The facility is described as unclean, unprofessional, and not how a care facility should be run. They claim the grandmother was neglected for 1?2 months, contributing to her death. They state a loved one did not receive pain medication promptly, sometimes for more than 16 hours. The place is described as severely understaffed, sometimes with only one aide for an entire floor. They report patients with large bedsores and poor wound care, including hair that was not washed. They claim patients were left unattended for long periods and could not get timely help. They describe unsanitary conditions, such as feces on floors and rooms that were dirty. They allege medication mismanagement, including giving medications that shouldn't have been given and taking long-term meds without consent; belongings were also reportedly stolen. They say infections occurred and some patients were transferred to hospitals or ICU due to neglect. They describe staff as rude and unprofessional, with inconsistent care. They call for the facility to be shut down and closed. They claim some staff tolerated unsafe behavior (e.g., patients drinking or bringing in drugs).A troubling chorus runs through a series of accounts from families who trusted a local Detroit rehabilitation facility with the care of their loved ones. Across more than a dozen comments, they describe a pattern of neglect, unsanitary conditions, and inconsistent professionalism that left several residents suffering, sometimes gravely. The stories are personal and painful: grandmothers and grandfathers, husbands and sisters, all described as not receiving the respect and attention patients deserve. The tone ranges from outraged to mournful, but the throughline is the same: alarms raised about basic standards of care not being met, and real harms that followed.
Many reviewers emphasize under-staffing as a core problem. They recount scenes of overcrowded floors and insufficient help, with claims like "15 patients and only one nurse," or "there were days with only one aid on a whole floor." The consequence of this shortage, according to the accounts, is long delays in essential care. A patient might go hours without pain medication - "5:30 pm ? and he hadn't received any medication since the day before," leaving a cancer patient in visible discomfort for stretches that stretched into 16 hours in one case. Other residents reportedly waited for assistance with basic needs, with some reviewers saying staff responses were either slow or non-existent, and others describing calls for aid that went unanswered for extended periods.
The condition of the residents themselves is another central thread. Reviewers recount severe bedsores, open wounds, and general neglect of hygiene. One account describes a wound "the size of a baseball," while others mention bed linens left soiled, or residents sitting in dried stool. Hair care and showers are cited as routine omissions, and some families observed residents left unshowered or unclean during visits. Fecal matter on the floor, rooms left dirty, and belongings that went missing or were damaged are included among the troubling details. These reports paint a picture of facilities where basic sanitation and personal care were not consistently provided, with families feeling they had to intervene repeatedly just to get a modicum of relief.
The emotional toll is palpable in many messages. Grief over losses such as a grandmother who passed away in January 2025 after a brief, troubling stay is described in stark terms. Families also recount the dread of returning to a loved one in worse shape than when they arrived, or discovering that a patient's status had deteriorated due to care gaps. The impact extends beyond the residents to ripple through the families - anger, fear, and a determination to seek accountability or relocate their loved ones to safer settings. Some reviewers speak of feeling trapped between the fear for someone's health and the frustration of ineffective responses from the facility's staff.
Not all anecdotes paint a uniform picture of the facility's staff, however. A handful of reviewers credit certain individuals for stepping up when others did not. They name specific staff members who were consistently attentive or who helped steer response to a reliefingly urgent situation: Sabrina, Tanisha, Ms. Maxine, and Ms. Pam are called out for dependable care, while Colby and York are suggested as capable leaders among the CNAs. A unit manager is credited with "fixing" problems, and there are mentions of staff who appeared to care deeply about the wellbeing of residents. Yet even in those brighter notes, the context remains constrained by the broader pattern of care complaints that dominate the expositions.
There is a refrain urging caution to other families: "do not send your loved ones there," and "do your research" before choosing a facility in or around Detroit. Several reviewers propose formal action - calling authorities, filing complaints with the state, or pursuing legal avenues - arguing that regulatory oversight is needed to address what they saw as systemic neglect. Public safety and accountability are invoked through references to the Attorney General and potential investigations; one message even alludes to media coverage as a potential leverage to effect change. The overall sentiment is a call for scrutiny and reform, rather than mere personal grievance.
Against the sweeping criticisms, some voices in the mix insist there are redeeming moments or perspectives from within the organization. A sense of hope emerges in mentions of patients who were able to receive some level of help when attentive staff members were present, and in a belief that improvements could be made if leadership and frontline workers align around patient safety and humane care. Still, those notes are sparse and often framed as exceptions rather than the rule, serving mainly as contrast to the dominant, distressing narratives.
Taken together, the collection of stories presents a stark portrait of a facility where families say basic expectations of nursing home care - timely medication, adequate staffing, cleanliness, and prompt attention to patient needs - were not reliably met. The consequences were not abstract: missed medications, avoidable discomfort, preventable infections, and preventable deterioration in health. The refrain - urging oversight, reform, and, in some cases, closure - reflects a deep longing for accountability and a commitment to ensuring that future patients receive the dignity and care they deserve. In the end, these accounts convey a powerful demand for change, rooted in the lived experiences of families who trusted their loved ones to this facility.
176 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Detroit Metropolitan-Wayne County (20 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Riverview Health & Rehab Center in Detroit, MI is a top-notch assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a beautiful and relaxing environment with various amenities such as a beauty salon, gaming room, small library, fitness room, and outdoor space for residents to enjoy.
Residents can also take advantage of the on-site computer center and Wi-Fi/high-speed internet to stay connected with their loved ones or engage in personal interests. Riverview Health & Rehab Center ensures convenience by offering move-in coordination and transportation arrangement services for non-medical needs as well as transportation to doctors' appointments.
The community prioritizes the health and safety of its residents by providing 24-hour supervision and a 24-hour call system for immediate assistance. Trained staff members are available round-the-clock to offer assistance with activities of daily living, including bathing, dressing, transfers, and medication management. Special dietary restrictions are accommodated with personalized meal preparation and service options.
At Riverview Health & Rehab Center, residents can enjoy delicious restaurant-style dining in the elegant dining room or participate in planned daily activities organized by the community. Fitness programs are available to promote physical well-being while concierge services cater to individual preferences. Additionally, residents have the opportunity to embark on day trips and engage in resident-run activities.
The community's prime location provides easy access to essential facilities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship as well as hospitals nearby.
Overall, Riverview Health & Rehab Center offers a warm and welcoming atmosphere where seniors can receive compassionate care while enjoying an active lifestyle surrounded by modern amenities.
This part of Detroit, Michigan, offers a mix of convenient amenities for seniors looking to settle in the area. With several places of worship nearby, including St Charles Church and St John's Presbyterian Church, residents can find spiritual support within their community. There are also multiple pharmacies in the vicinity, such as Indian Village Market and Walgreens, making it easy to access necessary medications and healthcare supplies. For outdoor enthusiasts, parks like Belle Isle Park and William G. Milliken State Park provide opportunities for leisurely walks or picnics. Additionally, there are a variety of dining options ranging from casual eateries like Joseph's Coney Island to more upscale establishments like Atwater Block Brewery. Access to quality healthcare is also readily available with hospitals like DMC Heart Hospital and specialists such as Childrens Hospital Of Michigan Specialty Center within a short distance. If you enjoy a good cup of coffee or tea, cafes like The Bean Bar and Tim Hortons are close by for a relaxing break. Overall, this neighborhood offers a well-rounded environment that caters to the needs and interests of seniors looking for a comfortable and convenient place to call home.
Riverview Health & Rehab Center - Detroit is located at 7733 East Jefferson, Detroit, MI 48214 in Wayne County, Michigan
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