Cambridge North Healthcare Center

Pros

• The staff at Cambridge North are nice and friendly.
• The facility is centrally located near major hospitals, which is a plus for families.
• The staff at Cambridge North are caring and hard-working.
• The facility is clean and well-maintained.
• The rehab services provided at Cambridge North are effective.
• The care provided by the staff at Cambridge North is very good for patients.
• There are lots of activities available for patients at Cambridge North.
• Staff members at Cambridge North go out of their way to be of assistance and are pleasant to interact with.
• The physical therapy services at Cambridge North have been helpful for patients in improving mobility.
• The nursing staff and aides at Cambridge North are attentive and provide good care for residents.
• These statements have been paraphrased for brevity.)

Cons

• The lack of communication is awful.
• Patients have/had the Covid-19 virus and it wasn’t communicated to the families of the people living there.
• Constant neglect and having to fight for basic care.
• The facility always smells like urine.
• Short-staffed and not attentive to residents' needs.
• Not good at answering call lights and residents often left on their own.
• Dated and unappealing physical environment.
• Mediocre care and frequent turnover in staff.
• Difficult experience due to being short-staffed and dealing with a non-cooperative resident.
• Basic rooms that feel claustrophobic.
• Problems with staff including poor grooming, lack of bathing, and inadequate attention to eating habits.
• Residents are left in bed all day, leading to confusion and disorientation.
• Forcing residents into wheelchairs even if they can walk, resulting in loss of mobility before necessary.

Review

Cambridge North Healthcare Center has received mixed reviews from various individuals who have had experiences with the facility. One reviewer expressed gratitude towards Renee for allowing them to visit their friend, Carol W., during the Thanksgiving holiday amidst the ongoing pandemic. This person had not been able to see Carol due to her being on the second floor, but Renee arranged a visit through an outside window, enabling them to spend precious time together. The reviewer commended the staff at Cambridge North for their exceptional work.

However, not all reviews were positive. Another individual shared a heartbreaking account of constant neglect and poor communication experienced by their grandmother during her ten-year stay at the facility. They mentioned having to fight for basic care such as getting her out of bed, fed, and showered. The lack of communication was also highlighted, with an inability to obtain straight answers from staff members and difficulty reaching anyone via phone. On multiple occasions, neglect led to hospitalizations deemed as such by medical professionals, without families being informed.

A different perspective came from a visitor who toured Cambridge North and had more positive remarks about their experience. They found the rooms clean with flat-screen TVs and observed caring staff tending to patients' needs. The facility's advantageous location near major hospitals in downtown Clawson was appreciated, and they felt confident that short-term stays would be pleasant.

One review praised the friendly staff and excellent care received by a patient in need of rehabilitation services at Cambridge North Healthcare Center. This individual expressed gratitude for their improved condition since arriving at the facility.

An additional review discussed some concerns regarding cleanliness and communication issues at Cambridge North. Although the staff seemed competent in caring for their grandmother, they found them frequently understaffed. Activities were limited to early evening hours, leaving residents with fewer options later in the day. The food quality was satisfactory but lacked attention to dietary preferences or restrictions.

Contrasting these opinions was a positive testimonial from an LPN working with Assured Hospice, who commended the caring and hardworking staff at Cambridge North. They mentioned the cleanliness of the building, the helpfulness and pleasantness of every staff member encountered, and their patient's comfort in their care.

Another review addressed a personal stay for rehab purposes at Cambridge North. While they mentioned satisfactory rehabilitation services, they criticized the facility's ability to respond quickly to patient needs. The dated appearance, average food quality, and limited activities were also highlighted.

Finally, there was a bittersweet review from a family member whose mother had been at Cambridge North Healthcare Center for a month after foot surgery. The reviewer acknowledged the facility's efforts to provide physical therapy but expressed disappointment with understaffing and an outdated environment. Although the care received was satisfactory given their mother's dementia and confusion, they believed more could be done to improve the overall appeal of the facility.

In conclusion, reviews about Cambridge North Healthcare Center are varied. While some praised aspects such as staff friendliness and exceptional care received, others raised concerns about neglect, communication issues, and outdated facilities. It is essential for individuals considering this facility to weigh these different perspectives and conduct thorough research before making any decisions regarding their loved ones' care.

Parks

• Clawson Park (0.4 miles)
• Starr Jaycee Park (1.5 miles)
• Shain Park (3.6 miles)
• Harding Park (4.6 miles)
• Firefighters Park (5.2 miles)
• Scout Park (6 miles)
• Avondale Park (6.7 miles)

Theaters

• MJR Troy Grand Digital Cinema 16 (0.6 miles)
• AMC Star John R 15 (1.9 miles)
• Emagine Royal Oak (3.3 miles)
• Emagine Rochester Hills (7.3 miles)
• AMC Forum 3 (7.3 miles)

Restaurants

• The Hideout (0.8 miles)
• McDonald's (1.3 miles)
• Twin Peaks (1.4 miles)
• Mon Jin Lau (1.6 miles)
• Fogo de Chão Brazilian Steakhouse (1.6 miles)
• McDonald's (1.7 miles)
• Pita Way - Troy (1.8 miles)

Pharmacies

• Value Center Marketplace (1.2 miles)
• Meijer Pharmacy (1.8 miles)
• Rite Aid (2.1 miles)
• Walgreens (2.3 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (2.4 miles)

Cafes

• Starbucks (1.3 miles)
• Panera Bread (2.1 miles)
• Starbucks (2.4 miles)
• Starbucks (3.4 miles)
• Starbucks Reserve (3.5 miles)
• Starbucks (4.3 miles)
• Starbucks (5.5 miles)

Physicians

• Troy Orthopedics Associates (1.6 miles)
• Troy Medical Center (1.8 miles)
• Metro Medical Practice (3 miles)
• Sterling Physicians (3.3 miles)
• Royal Oak Pediatrics PC (3.5 miles)
• Be Well Medical Center (3.7 miles)
• Beverly Hills Orthopedists (3.9 miles)

Places of Worship

• Big Beaver United Methodist Church (3.2 miles)
• St Hugo of the Hills Church (6.4 miles)
• Church Of The Holy Redeemer (6.9 miles)