The Chester Street Residence

Pros

• The staff at Chester Street Residence are exceptional, providing kind and attentive care to the residents.
• The facility is clean, well-maintained, and free of unpleasant odors, creating a comfortable environment for residents.
• Families appreciate the open communication and responsiveness of the staff to their loved ones' needs and concerns.
• Residents are able to form meaningful connections with both the staff and other residents, fostering a sense of community.
• Many families have observed significant progress in their loved ones’ health and well-being since moving to Chester Street Residence.
• The facility offers a welcoming atmosphere that makes families feel at ease during visits.
• Residents enjoy engaging activities that stimulate their minds and encourage social interaction.
• Families commend the personalized care provided by long-term staff members who genuinely know and care about each resident.
• The food quality has been praised as good, contributing to an overall positive dining experience for the residents.
• Families express gratitude for the compassion and dedication shown by caregivers towards their loved ones at Chester Street Residence.

Cons

• The nursing care at Chestnut Street was sketchy, and it was difficult to get clear answers regarding medications.
• A reviewer found the facility to be nice but noted that it seemed small with limited offerings and felt overpriced for the services provided.
• One family experienced poor communication when their loved one passed away, feeling that staff failed to inform them promptly.
• There were complaints about the quality of food served at Chester Street Residence, with some describing it as terrible or horrible.
• A visitor noted a lack of trained specialists for patients suffering from mental stress, leading to disappointment in care expectations.
• Some reviewers expressed dissatisfaction with the memory care unit, indicating that residents were roaming without adequate supervision or one-on-one care.
• One family felt pressured by staff to use specific hospice services rather than their chosen provider during a challenging time.

Review

Chester Street Residence has become a focal point for families seeking assisted living solutions for their loved ones, but experiences reported by residents and their families vary significantly. Many reviewers commend the facility's cleanliness and its friendly staff, citing a warm environment that often feels familial rather than institutional. One family noted how the staff was extremely helpful and accommodating during their loved one’s stay, reinforcing a sense of community within the residence. Another reviewer praised the caregivers for being exceptionally attentive, highlighting that they have fostered a pleasant atmosphere where residents can thrive.

However, not all reviews are positive. Multiple individuals voiced concerns about the quality of nursing care and medications provided at Chester Street. One reviewer specifically referenced "sketchy" nursing care and difficulty in obtaining clear information regarding prescriptions. Additionally, several users lamented poor food quality, with comments that suggest meals fell short of expectations for dietary standards typical in assisted living facilities. This dissonance raises questions about whether all aspects of care align with what families anticipate when choosing a residence for their relatives.

Despite some negative experiences, many families expressed gratitude for how well their loved ones were cared for at Chester Street Residence. Several testimonials describe residents making significant progress in rehabilitation therapies such as physical therapy (PT) and occupational therapy (OT). One individual highlighted improvements in their mother's mobility due to dedicated staff interventions that exceeded what she could have received at traditional rehab centers. The ability to maintain continuous communication regarding activities also contributed positively to family satisfaction as many appreciated being kept informed about events available to residents.

The emotional weight of arranging care for aging family members is palpable in many reviews. Some individuals reflected on the heartbreak associated with transitioning away from home into assisted living, sharing sentiments of relief once they observed the happiness of their loved ones within this new environment. A reviewer described how their mother expressed comfort in her new surroundings despite initial resistance to change, indicating that tender care from staff played a crucial role in her acceptance.

Nevertheless, there were troubling reports concerning administrative practices and transparency issues related to costs and policies upon death or transfer from the facility. One family member recounted an unfortunate experience following the loss of their loved one when they learned about financial obligations even after passing away—something that left them feeling bitter amid grief. They criticized management's approach during what should have been a compassionate period, raising flags on business practices overshadowing resident care.

In summary, while Chester Street Residence shines brightly for many through commendable service delivery by devoted staff who genuinely engage with residents’ needs and wellbeing—the facility is not without its faults. Experiences detailed in various reviews present a complex landscape where institutional shortcomings coexist alongside heartfelt stories of caring interactions that leave lasting impressions on families searching for dignified solutions amidst challenging circumstances faced by aging adults today. It becomes clear that potential residents should consider both personal anecdotes and critical reflections when evaluating whether this residence aligns with their expectations for elderly care options moving forward.

This part of Royal Oak, Michigan boasts a variety of amenities perfect for seniors looking for a vibrant and active community. With several parks located within close proximity, including Starr Jaycee Park and Shain Park, there are plenty of opportunities for outdoor recreation and relaxation. Additionally, the area offers a diverse selection of restaurants catering to different tastes, as well as cafes for those seeking a cozy spot to enjoy a cup of coffee. Nearby pharmacies like Walgreens and CVS provide convenient access to healthcare essentials, while medical centers such as Be Well Medical Center and Troy Orthopedics Associates ensure quality medical care is easily accessible. Furthermore, places of worship such as Big Beaver United Methodist Church offer spiritual support and community engagement opportunities. Overall, this part of Royal Oak provides a well-rounded environment ideal for seniors seeking an enriching lifestyle in a welcoming neighborhood.

Parks

• Starr Jaycee Park (0.5 miles)
• Clawson Park (1.5 miles)
• Shain Park (3 miles)
• Harding Park (4 miles)
• Scout Park (5.6 miles)
• Firefighters Park (6 miles)
• Center Line Memorial Park (7.4 miles)

Restaurants

• The Hideout (0.8 miles)
• McDonald's (1 miles)
• Brown Iron Brewhouse Royal Oak (1.1 miles)
• McDonald's (1.4 miles)
• National Coney Island (1.6 miles)
• Alex's of Berkley (1.7 miles)
• Mt. Chalet II (1.9 miles)

Cafes

• Starbucks (1 miles)
• Starbucks (1.8 miles)
• Panera Bread (2 miles)
• Starbucks (2.6 miles)
• Starbucks (3 miles)
• Starbucks Reserve (3 miles)
• Ferndale Project (5.1 miles)

Pharmacies

• Walgreens (1 miles)
• CVS Pharmacy (1 miles)
• Meijer Pharmacy (1.4 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (1.7 miles)
• Rite Aid (2 miles)
• Value Center Marketplace (2.2 miles)

Theaters

• MJR Troy Grand Digital Cinema 16 (2 miles)
• Emagine Royal Oak (2.5 miles)
• AMC Star John R 15 (2.9 miles)

Physicians

• Be Well Medical Center (2.3 miles)
• Troy Orthopedics Associates (2.4 miles)
• Royal Oak Pediatrics PC (2.5 miles)
• Troy Medical Center (2.5 miles)
• Beverly Hills Orthopedists (3 miles)
• Metro Medical Practice (4.3 miles)
• Sterling Physicians (4.6 miles)

Places of Worship

• Big Beaver United Methodist Church (4.6 miles)
• St Hugo of the Hills Church (6.4 miles)