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Wingate At Worcester

Wingate At Worcester is a nursing home community in Worcester, MA.

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Wingate At Worcester

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  • Interior

    A cozy corner with two upholstered chairs, a small table with a lamp, and wall artwork.

  • Decor

    A festive entrance adorned with colorful balloons and a cheerful 'Good Times' banner, perfect for celebrating a special occasion.

  • Living Room

    A cozy living room featuring a wall-mounted TV displaying an aquarium scene next to a window seat with pillows.

  • Building

    A modern hospital building with a covered entrance.

  • Bedroom

    A serene hospital room featuring a bed, window with curtains, and minimalistic decor.

  • Kitchen

    Celebrating Smoothie Day with a vibrant display of ingredients and joyful preparation!

  • Entrance

    Entrance of the facility with American flags lining the pathway in Worcester.

  • Healthcare

    A festive decoration setup to honor and thank healthcare workers.

59 Acton Street, Worcester, MA 01604

For more information about senior living options: (866) 208-4318

3.2 from 29 reviews
5 stars
13
4 stars
3
3 stars
1
2 stars
1
1 stars
11

Overall Review of Wingate At Worcester

differentiator 8 reviews mention this

Rehab and therapy get strong praise

Residents describe a rehab team focused on therapy progress and respiratory support.

Several reviews highlight rehabilitation results, with residents and families crediting the PT, speech, and OT teams for helping people move forward. Multiple reviewers also call out respiratory care and trach-related support as a key strength during recovery. Care teams are described as attentive to day-to-day needs while working toward getting home.

caveat 7 reviews mention this

Safety and basic care concerns

Multiple reviewers raise serious concerns about patient safety and neglect.

A recurring set of reviews says basic care and safety were not handled reliably, including allegations involving wounds, infections, and treatment delays. Other reviews describe incidents that families viewed as emergencies, with outcomes they found devastating. Even among critical reviewers, the common thread is that they felt oversight was insufficient for the level of need.

caveat 3 reviews mention this

Cleanliness and pests cited

Some reviewers report the facility is not kept clean and mention pests.

Several reviews use strong language about cleanliness problems, describing a filthy environment and unsanitary conditions in patient areas. Reviews also mention mice and concerns about hygiene practices. These comments appear alongside other concerns about care quality, shaping an overall negative impression from those residents’ families.

caveat 3 reviews mention this

Communication and staffing reliability vary

Some residents’ families say communication and staffing follow-through fall short.

A few reviews say staff communication and teamwork were inconsistent, with families describing gaps in updates and accountability. Other comments point to medication timing and hygiene not being handled as expected. At the same time, several other reviews are positive about nursing and therapy support, so the quality appears uneven across experiences.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 173 resident community capacity 173 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Worcester Regional (5 miles away) Worcester Regional (5 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.4 miles)
  • Walgreens (0.4 miles)
  • Walgreens (1.9 miles)
  • AbbVie Bioresearch Center (1.9 miles)
  • CVS Pharmacy (2.2 miles)
  • Gaia Biotech (2.3 miles)
  • CVS Pharmacy (2.4 miles)

Restaurants

  • Vincent's (0.6 miles)
  • M B Lounge (0.7 miles)
  • Union Station (0.9 miles)
  • The Pint (0.9 miles)
  • Coney Island Lunch (1 miles)
  • 110 Grill (1 miles)
  • Taco Bell (1.3 miles)

Physicians

  • Worcester County Orthopedics (0.8 miles)
  • Crompton Park Professional Building (0.8 miles)
  • Women's Health of Central Massachusetts (1.1 miles)
  • Saint Vincent Medical Group: Thoracic Surgery (1.1 miles)
  • Bentkover Facial Plastic Surgery (1.2 miles)
  • U Mass Memorial Medical Group (1.5 miles)
  • Family Health Center of Worcester (1.6 miles)

Cafes

  • Fuel America (1 miles)
  • In House Coffee (1.2 miles)
  • Starbucks (1.2 miles)
  • Redemption Rock Brewing (1.4 miles)
  • Fuel America (1.9 miles)
  • NU Cafe (2.2 miles)
  • Bean Counter (2.4 miles)

Hospitals

  • Saint Vincent Hospital (1.1 miles)
  • St Vincent Hospital (1.1 miles)
  • Nahtm (1.6 miles)
  • UMass Interventional Radiology (1.6 miles)
  • UMass ACC (2.2 miles)
  • Worcester Recovery Center And Hospital (2.2 miles)
  • U Mass Hospital (2.4 miles)

Parks

  • Lake Park (1.7 miles)
  • Elm Park (2 miles)
  • Beaver Brook Park (2 miles)
  • Green Hill Park (2.2 miles)
  • Hadwen Park (3 miles)

Places of Worship

  • St Spyridon Cathedral Special Events Committee (1.8 miles)
  • St Andrew the Apostle Mission (2.3 miles)

Transportation

  • Webster Square Station (2.4 miles)

Theaters

  • Blackstone Valley 14 Cinema de Lux (3.5 miles)

Frequently Asked Questions

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