St Francis Rehabilitation & Nursing Center

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  • Interior

    A church interior with wooden pews facing an altar, highlighted by blue lighting and a central cross.
  • Outdoors

    A scenic view of a park with a gazebo, benches, and people enjoying the outdoors.
  • Decor

    A cozy living room featuring a comfortable sofa and a large wooden cabinet with shelves.
  • Living Room

    A cozy living room with a sofa and coffee table facing a television mounted on a brick wall, illuminated by a lamp next to large windows.
  • Architecture

    Interior view of a church with an altar and pews.
  • Bedroom

    A simple hospital room with a single bed, wardrobe, and window.
  • Windows

    Interior of a church with pews, a podium, and an altar.
  • Kitchen

    An office kitchen area with a stove, refrigerator, microwave, and wooden cabinets.
  • Lighting

    Interior of a church with wooden pews and a stained glass window.
  • Garden

    A decorative outdoor lantern with a bird design, hanging in a garden.
  • Artwork

    A kitchen with an oven, toaster oven, sink, and wooden cabinets, adorned with framed artwork.
  • Bathroom

    A vintage-style bathroom with a sink, bathtub, and tiled walls.
  • Television

    A hospital room with exercise equipment and a TV.
  • Lobby

    A cozy lobby area with seating and decorative lighting.

St Francis Rehabilitation & Nursing Center

101 Plantation Street, Worcester, MA 01604

For more information about senior living options: (844) 490-3973

2.8 from 5 reviews
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Skilled Nursing Facility

Overall Review

Pros

  • pro Saint Francis Rehabilitation and Nursing Center is a clean and nice place with helpful and caring staff.
  • pro The facility provides comprehensive therapy to ensure residents receive the best possible care.
  • pro The rooms are bright and well-maintained, with windows that contribute to a pleasant atmosphere.
  • pro Residents have access to a nice day area equipped with a large television.
  • pro Staff members are described as kind, responsive, and very supportive of residents' needs.

Cons

  • pro The activities department is seriously lacking, leaving loved ones to sit in their rooms all day with no exercise or brain stimulation.
  • pro There is a lack of privacy as staff members walk into patient bathrooms without knocking.
  • pro The food served at the facility is described as horrendous.
  • pro Residents are showered only once a week, if that.
  • pro Complaints have been filed due to the home’s neglect of residents, indicating poor care and communication among staff and leadership.

Review

Saint Francis Rehabilitation and Nursing Center has garnered a range of opinions from families about the quality of care provided to their loved ones. The facility is noted for its cleanliness and well-maintained environment, contributing to an overall positive atmosphere. Many visitors appreciate the attentiveness and kindness displayed by the staff. One reviewer remarked on their experience with their mother, who suffers from severe dementia, stating that both medical and mental evaluations are conducted regularly to ensure that residents receive optimal care. Her room was described as bright and cheery, featuring a window that allowed natural light to stream in—a detail that greatly enhances the living conditions for residents.

The communal areas also receive praise; viewers mentioned a spacious day area equipped with a large television, creating an inviting space for social interaction among residents. The staff's dedication is highlighted consistently across reviews, with many describing them as helpful and genuinely caring. This positive depiction contrasts sharply with other aspects of the facility’s operations that have raised serious concerns among families.

Despite these positives, there are significant drawbacks related to Saint Francis’s activities department. A recurring theme in several reviews is the lack of stimulating programs available for residents. Complaints arise about patients spending entire days confined to their rooms without adequate exercise or mental engagement, leading to feelings of sadness and isolation among loved ones. This deficiency in activity programming seems particularly stark when juxtaposed against the otherwise favorable impressions regarding cleanliness and staff demeanor.

Additionally, the design of shared rooms instills discomfort among some residents and their families. The two-person occupancy per room has been pointed out as cramped—especially when family members visit—and can detract from both privacy and personal comfort during visits or essential daily activities like using the restroom. Concerns were also voiced regarding patient privacy: instances where staff members entered bathrooms without knocking highlight a severe lapse in respecting resident dignity.

Food quality at Saint Francis Rehabilitation has emerged as another area needing attention according to multiple reviewers who describe it as horrendous—an essential aspect considering nutrition plays a pivotal role in recovery and well-being for nursing home residents. Moreover, scheduling practices regarding basic hygiene routines such as showering have evoked dissatisfaction; some patients reportedly only received showers once weekly or less frequently.

Amid complaints about neglectful communication within staff members at all levels of leadership emerges a troubling narrative concerning caregiving consistency at Saint Francis Rehabilitation and Nursing Center. A family indicated they had taken necessary steps to file complaints with Worcester Elder Services due to ongoing neglect faced by their mother—a situation exacerbated by what appeared to be disjointed teamwork amongst caregivers who lacked a unified sense of mission or responsibility toward resident care.

In conclusion, while Saint Francis Rehabilitation offers notable qualities including clean facilities and compassionate staff members dedicated to individualized care plans, it's imperative for management to address critical shortcomings pertaining to resident activities, food quality, privacy concerns in shared living situations, and inter-staff communications. These areas require urgent attention if the center aims not only to maintain but also enhance its reputation within the community it serves.

Features

Housing

  • 137 resident community capacity 137 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Description

St Francis Rehabilitation & Nursing Center in Worcester, MA provides a comprehensive range of amenities and care services to meet the needs of its residents. The community offers a variety of amenities such as a beauty salon, cable or satellite TV, dining room, fitness room, gaming room, garden, kitchenette, small library, and Wi-Fi/high-speed internet. Residents can also enjoy the convenience of community-operated transportation and move-in coordination services.

In terms of care services, St Francis Rehabilitation & Nursing Center ensures round-the-clock support with its 24-hour call system and supervision. Assistance is provided for activities of daily living such as bathing, dressing, and transfers. The dedicated staff also offers medication management and follows special dietary restrictions including diabetes diets. A mental wellness program is available to promote emotional well-being among residents.

The dining experience at St Francis Rehabilitation & Nursing Center is tailored to meet individual dietary needs. A variety of delicious meals are prepared and served restaurant-style to ensure satisfaction among residents with specific dietary restrictions.

Residents can look forward to engaging activities organized by the community's concierge services. Fitness programs aim to keep residents active and healthy while planned day trips provide opportunities for exploration outside the community. Resident-run activities allow individuals to contribute their ideas and interests while scheduled daily activities ensure a vibrant atmosphere within the community.

The location of St Francis Rehabilitation & Nursing Center offers convenient access to various amenities in the surrounding area. With cafes, parks, pharmacies, physicians' offices, restaurants, transportation options nearby, as well as places of worship and hospitals within close proximity; residents have easy access to resources that enhance their overall quality of life.

Overall, St Francis Rehabilitation & Nursing Center provides a comfortable living environment with an array of amenities and care services designed to meet the unique needs of each resident while fostering social engagement and overall well-being.

Nearby Places of Interest

Restaurants

  • Vincent's (0.2 miles)
  • The Pint (0.5 miles)
  • M B Lounge (0.5 miles)
  • Union Station (0.6 miles)
  • 110 Grill (0.8 miles)
  • Coney Island Lunch (1 miles)
  • Armsby Abbey (1.1 miles)

Pharmacies

  • Walgreens (0.4 miles)
  • CVS Pharmacy (0.6 miles)
  • AbbVie Bioresearch Center (1.3 miles)
  • Gaia Biotech (1.7 miles)
  • CVS Pharmacy (1.9 miles)
  • UMass Memorial Medical Center - Prescription Center Pharmacy (1.9 miles)
  • Walgreens (1.9 miles)

Cafes

  • In House Coffee (0.6 miles)
  • Redemption Rock Brewing (0.8 miles)
  • Starbucks (0.8 miles)
  • Fuel America (0.9 miles)
  • Fuel America (1.5 miles)
  • Bean Counter (2 miles)
  • NU Cafe (2.2 miles)

Physicians

  • Bentkover Facial Plastic Surgery (0.8 miles)
  • Women's Health of Central Massachusetts (0.8 miles)
  • Saint Vincent Medical Group: Thoracic Surgery (0.8 miles)
  • U Mass Memorial Medical Group (1.1 miles)
  • Women's Center At U Mass Meml (1.1 miles)
  • Arthritis & Joint Replacement (1.1 miles)
  • Diagnostic Radiology (1.1 miles)

Hospitals

  • Saint Vincent Hospital (0.8 miles)
  • St Vincent Hospital (0.8 miles)
  • Nahtm (1.1 miles)
  • UMass Interventional Radiology (1.1 miles)
  • UMass ACC (1.6 miles)
  • Worcester Recovery Center And Hospital (1.6 miles)
  • U Mass Hospital (1.9 miles)

Parks

  • Lake Park (1.4 miles)
  • Green Hill Park (1.6 miles)
  • Elm Park (1.8 miles)
  • Beaver Brook Park (2.1 miles)
  • Hadwen Park (3.4 miles)

Places of Worship

  • St Spyridon Cathedral Special Events Committee (1.7 miles)
  • St Andrew the Apostle Mission (2.5 miles)

Transportation

  • Webster Square Station (2.7 miles)

Frequently Asked Questions

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