Worcester Rehabilitation & Health Care Center in Worcester, MA
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119 Providence Street, Worcester, MA 01604
For more information about senior living options: (844) 490-3973
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The facility is a nice place with caring staff. The nursing staff and most employees are great and caring. Tina multitasks effectively and always has a smile for everyone who walks through the door. Worcester Rehabilitation Center is clean, comfortable, and highly recommended for health care needs. Cassie and Kim are among the best ambassadors in Worcester County and truly care for residents. Cassandra and Kimberly are helpful, kind ambassadors who go above and beyond. Krystal is an awesome ambassador who consistently checks in and helps residents. Latanya Sims is a huge asset to the organization and consistently attentive to residents' needs. Buru is a nurse who saved a life and provides outstanding care. The activities department is engaging and keeps residents motivated. The staff are kind and go above and beyond to help residents. Worcester Rehab is praised for its compassionate care and supportive environment.
The facility is cockroach- and mice-infested and dirty. The building is run down and unsafe for residents. The staff are negligent and unresponsive, delaying medications and ignoring call lights. There are reports of abuse and neglect toward elderly residents. Residents' clothing and personal belongings are stolen or go missing in laundry. Administration engages in fraudulent billing and tolerates unsafe conditions. The facility is severely understaffed, leading to poor care and delays in basic tasks. The environment includes drug use among residents and a pervasive, foul odor.This Worcester community is best suited for families seeking short- to mid-term rehab where the emphasis is on real therapy momentum and social engagement, and where residents can benefit from a robust activities program and hands-on caregivers who genuinely connect with people. It works for those who can accept a variability in day-to-day conditions and value the rehab outcomes possible when therapists, CNAs, and ambassadors push residents toward independence. It is not the right fit for someone who demands predictable safety, consistently spotless environments, and flawless operational control every day.
Alternatives are worth considering for anyone who prioritizes scrupulous infection control, consistently reliable staffing, and meticulous administration. Families with loved ones who require near-constant supervision, high-level medical management, or who have experienced prior neglect or safety concerns may want to review other options first. The volume of adverse anecdotes around cleanliness, theft, and care gaps makes it prudent to compare facilities with stronger track records on safety, housekeeping, and timely med administration before committing.
On the plus side, the center earns credibility from stories of dedicated nursing staff and demonstrated rehabilitation outcomes. Some residents and families repeatedly highlight successful therapy progress - learning to walk again after injury, and the sense that skilled nurses and therapists do their best within the constraints of the operation. The ambassadors and activity staff receive frequent praise for personal attention, morale-boosting programs, and a sense of community that can lift a resident's spirits during recovery. Where therapy is emphasized, progress can feel tangible and meaningful.
Yet the most consequential issues repeatedly cited overshadow those strengths. Infestations of cockroaches and mice, persistent odors, and reports of unaddressed maintenance gaps create an unsettling environment that undermines trust. Delays in medication administration, understaffing, and perceived indifference from some aides and supervisors further erode safety. Complaints about the handling of personal belongings, inconsistent laundry, and delayed call-light responses compound fears about basic dignity and protection. In several accounts, families and patients describe serious lapses that would demand immediate escalation in any other setting. When safety and cleanliness feel contingent on individual staff members, the overall risk profile climbs sharply.
This disparity between bright rehab potential and deep operational shortcomings necessitates a disciplined approach to deciding whether this center matches a family's risk tolerance and care priorities. If choosing this facility, demand concrete assurances: current staffing ratios during peak hours, a transparent plan for pest control and environmental cleanliness, and a clear, accountable process for medication administration and call-light response. Schedule an in-depth tour focused on therapy spaces, laundry, and room upkeep; speak with multiple residents and families about their experiences; request a written plan for addressing any recurring concerns. Where governance appears responsive, and frontline teams demonstrate consistency in care, the center can deliver meaningful rehab and retention of residents' dignity.
In the end, Worcester Rehabilitation & Health Care Center presents a mixed proposition. For families prioritizing aggressive rehab progress, social connection, and a compassionate bedside presence, it can be a workable choice - provided vigilant oversight and ongoing advocacy accompany placement. For those who cannot tolerate frequent reports of safety lapses, environmental neglect, or administrative disconnect, searching for a facility with a stronger, more reliable track record on cleanliness, staffing, and med safety is strongly advised. The right call hinges on aligning expectations with proven safety, responsiveness, and consistent quality of care.
160 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Worcester Regional (4 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Worcester Rehabilitation & Health Care Center in Worcester, MA is a top-rated assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents.
Residents can enjoy various amenities such as a beauty salon, where they can get their hair done or receive other beauty treatments. They also have access to cable or satellite TV for entertainment. The community operates its own transportation service, making it easy for residents to attend appointments or run errands. For those who want to stay connected, there is a computer center and Wi-Fi/high-speed internet available.
The dining room offers restaurant-style dining with delicious meals prepared by the staff. Special dietary restrictions are accommodated to ensure that all residents receive nourishing meals. Additionally, there is a kitchenette available for those who wish to prepare their own meals.
For relaxation, residents can visit the beautiful garden or take advantage of the outdoor space provided. There is also a small library and gaming room for leisure activities. Fitness enthusiasts will appreciate the fitness room and wellness center available for exercise and maintaining their physical health.
The care services offered at Worcester Rehabilitation & Health Care Center include 24-hour call system and supervision, assistance with activities of daily living such as bathing and dressing, as well as transfers when needed. Medication management ensures that residents receive their required medications on time.
The community also prioritizes mental wellness through their mental wellness program, providing support and resources to help residents maintain optimal mental health. Transportation arrangements are made for both non-medical needs and doctors' appointments.
In addition to these amenities and care services, Worcester Rehabilitation & Health Care Center provides various activities for residents' enjoyment. Concierge services are available for any assistance needed, while fitness programs cater to those looking to stay active. Planned day trips offer opportunities for exploration outside of the community, while resident-run activities allow individuals to engage with one another within the community. Scheduled daily activities provide further opportunities for socialization and engagement.
With various amenities and care services, as well as a convenient location with nearby cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals, Worcester Rehabilitation & Health Care Center offers an enriching assisted living experience for residents in Worcester, MA.
Worcester Rehabilitation & Health Care Center is located at 119 Providence Street, Worcester, MA 01604 in Worcester County, Massachusetts
Worcester Rehabilitation & Health Care Center on seniors.fyi includes 7 photos including images showing healthcare, seating area, windows, bedroom, living room, painting, interior decor, artwork, and more.
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