Worcester Rehabilitation & Health Care Center

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  • Interior

    A living room setup featuring a mounted TV above a white cabinet with various drawers and shelves, adorned with a bouquet of flowers.
  • Living Room

    A cozy living room corner with two chairs, a small table with books, and a floral painting.
  • Building

    A tree stands in front of a white building under a clear sky.
  • Bedroom

    A clean and organized hospital room with two beds.
  • Windows

    A cozy patio setup with wicker furniture and a glass-top table, surrounded by large windows.
  • Healthcare

    Sign reading 'Worcester Rehabilitation & Health Care Center' on a building.

Worcester Rehabilitation & Health Care Center

119 Providence Street, Worcester, MA 01604

For more information about senior living options: (844) 490-3973

3.7 from 3 reviews
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Skilled Nursing Facility

Overall Review

Pros

  • pro The facility is described as very comfortable and likely the cleanest the reviewer has ever seen.
  • pro All staff members are noted to be very pleasant and accommodating.
  • pro The reviewer appreciated the good food and effective nursing care they received.
  • pro The social worker was helpful and accommodating, providing an extra night of stay.

Cons

  • pro The facility experienced many delays in treatment.
  • pro Staff members claimed to be short-staffed, which affected care.
  • pro Pain medication was not administered even though it was prescribed.
  • pro The staff refused to use air freshener to address unpleasant odors from a roommate's condition.
  • pro Overall, the reviewer would not recommend this facility at all.

Review

In the realm of healthcare facilities, patient experiences often paint a vivid picture of the care and environment provided. This is especially true when contrasting two separate reviews that highlight both positive aspects and glaring deficiencies within a facility. While one reviewer enjoyed a commendable stay characterized by cleanliness and attentive staff, another narrative unveiled serious issues that overshadowed any potential virtues.

The first review commends the facility for its impressive combination of comfort and cleanliness. Describing it as "very nice" and likely the cleanest they had ever encountered, this individual expressed a sense of ease during their stay. The physical environment contributed significantly to their overall satisfaction; they appreciated the ample opportunity for exercise while roaming the hallways, indicating that the layout was both spacious and accessible. Food quality also received praise, suggesting that nutritional needs were met effectively. Furthermore, acknowledgments were made towards the nursing staff who reportedly delivered good care throughout their visit. Perhaps most noteworthy was the interaction with a social worker who displayed flexibility and understanding by providing an additional night’s stay when needed, earning the reviewer’s heartfelt gratitude.

Conversely, another individual shared a starkly different experience concerning their mother-in-law's two-day stay in preparation for surgery. While brief, this account was laden with disappointment and frustration rooted in systemic issues within the facility. A central concern raised was the delays in treatment attributed to being short-staffed, which can have serious implications for patient care—particularly in a preoperative setting where timely intervention is crucial. Adding to this distressing scenario was the failure to administer prescribed pain medication, raising questions about adherence to medical protocols designed to ensure patient comfort.

Furthermore, an incident involving the mother-in-law's roommate exacerbated an already troubling situation. Delirious from severe diarrhea throughout an entire night without any relief provided by staff added layers of discomfort not only for her but also for others sharing her quarters. What struck this reviewer as particularly unacceptable was staff refusal to use air freshener in response to such unpleasant odors—a seemingly simple action that could have significantly improved hygiene and comfort in shared living spaces.

In light of these contrasting accounts, one cannot help but reflect on how varied experiences within healthcare environments can be based on individual circumstances or staffing challenges at play during specific times. The discrepancies between these two reviews bring forth important discussions surrounding consistency in care quality—an essential component of patient satisfaction that aligns not only with health outcomes but also with emotional well-being.

While it’s evident that some aspects of patient care can shine brightly through sincere efforts from dedicated professionals—like those highlighted by the first reviewer—their presence may not be enough if structural or staffing issues persist as noted by other patients' families. This duality presents significant implications for prospective patients seeking comprehensive assessments before choosing where to receive treatment or rehabilitation services.

Ultimately, these reviews serve as poignant reminders of the complexities involved in healthcare settings; they highlight both achievements worth celebrating and problems needing urgent attention. For facilities aiming to maintain high standards while improving service delivery against challenges like understaffing or inadequate responses tailored toward acute situations—these varied accounts are vital feedback mechanisms driving future enhancements through direct insights offered from those directly affected: patients themselves.

Features

Housing

  • 160 resident community capacity 160 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Worcester Regional (4 miles away) Worcester Regional (4 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Worcester Rehabilitation & Health Care Center in Worcester, MA is a top-rated assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents.

Residents can enjoy various amenities such as a beauty salon, where they can get their hair done or receive other beauty treatments. They also have access to cable or satellite TV for entertainment. The community operates its own transportation service, making it easy for residents to attend appointments or run errands. For those who want to stay connected, there is a computer center and Wi-Fi/high-speed internet available.

The dining room offers restaurant-style dining with delicious meals prepared by the staff. Special dietary restrictions are accommodated to ensure that all residents receive nourishing meals. Additionally, there is a kitchenette available for those who wish to prepare their own meals.

For relaxation, residents can visit the beautiful garden or take advantage of the outdoor space provided. There is also a small library and gaming room for leisure activities. Fitness enthusiasts will appreciate the fitness room and wellness center available for exercise and maintaining their physical health.

The care services offered at Worcester Rehabilitation & Health Care Center include 24-hour call system and supervision, assistance with activities of daily living such as bathing and dressing, as well as transfers when needed. Medication management ensures that residents receive their required medications on time.

The community also prioritizes mental wellness through their mental wellness program, providing support and resources to help residents maintain optimal mental health. Transportation arrangements are made for both non-medical needs and doctors' appointments.

In addition to these amenities and care services, Worcester Rehabilitation & Health Care Center provides various activities for residents' enjoyment. Concierge services are available for any assistance needed, while fitness programs cater to those looking to stay active. Planned day trips offer opportunities for exploration outside of the community, while resident-run activities allow individuals to engage with one another within the community. Scheduled daily activities provide further opportunities for socialization and engagement.

With various amenities and care services, as well as a convenient location with nearby cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals, Worcester Rehabilitation & Health Care Center offers an enriching assisted living experience for residents in Worcester, MA.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.4 miles)
  • CVS Pharmacy (0.6 miles)
  • Walgreens (1.7 miles)
  • AbbVie Bioresearch Center (2 miles)
  • CVS Pharmacy (2.4 miles)
  • Gaia Biotech (2.4 miles)
  • CVS Pharmacy (2.4 miles)

Physicians

  • Worcester County Orthopedics (0.6 miles)
  • Crompton Park Professional Building (0.6 miles)
  • Saint Vincent Medical Group: Thoracic Surgery (1 miles)
  • Women's Health of Central Massachusetts (1 miles)
  • Bentkover Facial Plastic Surgery (1.1 miles)
  • Family Health Center of Worcester (1.3 miles)
  • Psychiatry & Counseling Associates (1.5 miles)

Restaurants

  • Vincent's (0.6 miles)
  • M B Lounge (0.7 miles)
  • Union Station (0.8 miles)
  • Coney Island Lunch (0.8 miles)
  • The Pint (0.9 miles)
  • 110 Grill (0.9 miles)
  • Wendy's (1.1 miles)

Cafes

  • Fuel America (0.9 miles)
  • Starbucks (1.2 miles)
  • In House Coffee (1.2 miles)
  • Redemption Rock Brewing (1.5 miles)
  • Fuel America (1.8 miles)
  • NU Cafe (2 miles)
  • Bean Counter (2.3 miles)

Hospitals

  • Saint Vincent Hospital (1 miles)
  • St Vincent Hospital (1 miles)
  • Nahtm (1.5 miles)
  • UMass Interventional Radiology (1.6 miles)
  • UMass ACC (2.3 miles)
  • Worcester Recovery Center And Hospital (2.3 miles)
  • U Mass Hospital (2.6 miles)

Places of Worship

  • St Spyridon Cathedral Special Events Committee (1.6 miles)
  • St Andrew the Apostle Mission (2 miles)

Parks

  • Elm Park (1.8 miles)
  • Beaver Brook Park (1.8 miles)
  • Lake Park (2 miles)
  • Green Hill Park (2.2 miles)
  • Hadwen Park (2.8 miles)

Transportation

  • Webster Square Station (2.1 miles)

Theaters

  • Blackstone Valley 14 Cinema de Lux (3.6 miles)

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