Elizabeth Seton
Save125 Oakland Street, Wellesley, MA 02481
For more information about senior living options: (844) 490-3973
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Elizabeth Seton Residence comes through in reviews as a place of strong contrasts. For every glowing story about a bright, welcoming environment and deeply caring staff, there is another that sounds alarms about safety, communication, and medical handling. Taken together, the collection paints a picture of a facility with real strengths in hospitality, faith-based culture, and rehab energy, but with troubling gaps in staffing, medical oversight, and family communication that can have serious consequences for medically complex residents.
Many people describe Elizabeth Seton as a wonderful, refreshing place to recover or to live long-term. The building is repeatedly called clean, bright, and inviting, with plentiful windows that flood spaces with light, a general absence of unpleasant odors, and staff who smile and treat residents like individuals. Families note that the rehab team is excellent and genuinely focused on helping residents reach their goals. The staff are described as caring and professional, and there is a strong sense that people take pride in their work. For many, the setting - private rooms with private bathrooms, a chapel on-site, and quiet, outdoor spaces - contributes to a positive atmosphere that supports both recovery and daily living. The Sisters of Charity and Lori Ferrante are singled out by several reviewers as doing a superb job keeping the community feeling warm, respectful, and spiritually grounded. The overall tone for many is that Elizabeth Seton can be a top-notch choice for quality short-term rehab or long-term care when things go smoothly.
The rehab programs themselves receive frequent praise. Several writers share stories of successful short-term stays where physical therapy and occupational therapy were key to regaining function and independence. One reviewer even highlights a specific therapist (Laura) as the best she's ever had, a testament to the value that engaged, capable rehab staff can bring. The facility's layout and amenities - private rooms, comfortable common areas, a chapel that supports daily Mass, and well-maintained grounds - are repeatedly cited as contributing to a hopeful, supportive environment. For families with loved ones who thrive on routine, meaningful activities, and a sense of community, the combination of attentive nursing, solid rehab, and spiritual provisions can feel like a reassuring, stable place to be.
However, the record also contains serious warnings and painful experiences that cannot be ignored. One particularly distressing account involves a loved one who was diabetic and under the center's care from Friday afternoon to Tuesday evening, with sugars described as out of control. The narrative includes a fall that occurred while the patient was being assisted to the bathroom, with items left atop the toilet and a staff member momentarily releasing hold to move items. The fall necessitated readmission to the hospital, and the Emergency Room physician later said the patient was severely dehydrated. The reviewer questions how such a situation could occur under professional care and describes a lack of openness from the nurse manager when requested for an explanation. The post stresses that, for anyone with medical complexity, this facility may not be the safest choice unless robust assurances about staffing and medical oversight are obtained.
Another reviewer recounts a dire sequence in which a mother died as a result of a fall sustained while in rehab care. According to that account, the resident was left on the main room floor for a substantial period after the fall, endured surgery for a broken pelvis and internal bleeding, and faced a state-level involvement that underscores the severity of the incident. This story emphasizes the potential consequences of understaffing and delayed response, and it leaves readers with a stark caution: the stakes are very real when medical complexity, falls, and staffing gaps intersect.
Language and communication barriers also appear in the reviews. One reviewer notes that attendants don't speak English, and several accounts describe patients waiting a long time to use the bathroom or to receive timely information. In some cases, family members report that they were told information by their loved ones rather than receiving direct updates, or that care plan meetings occurred without their knowledge. There are also mentions of administrative gaps - discrepancies in pain medication orders, delays in sending home with blood thinners, and challenges in obtaining timely phone access to the unit for updates. These themes collectively paint a picture of a facility where excellent care can be delivered in some moments while critical information and coordination can fall through the cracks in others.
Amid the heavy concerns, the portrait remains nuanced. Several reviews acknowledge episodes of exceptional nursing care and long-term dedication, with several family members describing the nursing team as kind, empathetic, and capable. Some residents praise programs and events that foster a sense of community, such as private rooms designed to support restful, dignified living, and the presence of a chapel and regular Mass for those who value Catholic traditions. The attendance of a dedicated staff and the overall sense of a "gold star" care environment persist in multiple perspectives, suggesting that when circumstances align - adequate staffing, consistent communication, and appropriate medical oversight - the home can deliver high-quality care and a nurturing atmosphere.
For families evaluating Elizabeth Seton Residence, the reviews underscore an essential balance: the facility can be excellent for individuals who are not medically overwhelmed and who have strong family involvement and clear communication with the staff. The same reviews urge careful due diligence for those with complex medical needs. Prospective residents and families are advised to verify current staffing levels, confirm the medical team's ability to handle specific conditions, and request explicit plans for family communication and care planning. If these elements are in place, the environment's advantages - its warmth, its active rehab culture, its faith-based community, and its private, comfortable living spaces - can be meaningful and supportive. If they are not, the risks highlighted by several reviewers become very real and significant, making the choice a matter of careful consideration and proactive engagement with the administration and care team.
Elizabeth Seton is an assisted living community situated in the charming town of Wellesley, MA. Our community offers a variety of amenities and care services to ensure that each resident enjoys a comfortable and fulfilling lifestyle.
Our residents have access to a range of amenities designed to enhance their daily lives. Whether they want to look their best at our beauty salon or stay connected with cable or satellite TV and Wi-Fi/high-speed internet, we provide everything they need. Our community operated transportation is available for scheduled outings and appointments, ensuring that our residents can maintain an active social life and attend important medical visits.
For those interested in staying mentally active, our computer center, small library, gaming room, and scheduled daily activities offer various opportunities for engagement. Residents can also enjoy outdoor space in our beautiful garden or relax in our wellness center for physical and mental well-being. Our dining room serves delicious meals prepared by our experienced chefs in a restaurant-style setting.
At Elizabeth Seton, we prioritize the well-being of our residents by offering 24-hour call systems and supervision. Our compassionate staff provides assistance with activities of daily living such as bathing, dressing, transfers, and medication management. Special dietary restrictions are accommodated to ensure that each resident receives a personalized meal plan catering to their needs.
We believe in promoting an active and engaged lifestyle for all our residents. Therefore, we offer concierge services, fitness programs, planned day trips, resident-run activities, and mental wellness programs to keep them physically fit and mentally stimulated.
Located conveniently near cafes, parks, pharmacies, physicians' offices restaurants, transportation options such as public transport links are easily accessible from our community. Places of worship and theaters are also nearby for those seeking spiritual nourishment or cultural entertainment opportunities.
At Elizabeth Seton in Wellesley, MA, we strive to create a warm and inviting environment where each resident can age gracefully while receiving the care they deserve.
Elizabeth Seton is located at 125 Oakland Street, Wellesley, MA 02481 in Norfolk County, Massachusetts
Elizabeth Seton on seniors.fyi includes 5 photos including images showing interior, natural light, seating area, building, architecture, trees, television, lounge area, and more.
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