Somerset Ridge Center
Save455 Brayton Avenue, Somerset, MA 02726
For more information about senior living options: (844) 490-3973
Somerset Ridge Center offers private room accommodations at a monthly cost of $6,600. This rate is slightly higher than the average costs in Bristol County, which stands at $6,165, and the overall state average in Massachusetts at $6,090. While Somerset Ridge Center's pricing reflects its unique offerings and amenities tailored to residents' needs, it does position itself at a premium compared to local and state benchmarks. This difference may be indicative of superior services or facilities available at the center, making it an essential consideration for families exploring options in assisted living.
| Floor plans | Somerset Ridge Center | Bristol County | Massachusetts |
|---|---|---|---|
| Private | $6,600 | $6,165 | $6,090 |
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A mosaic of experiences emerges from the collective voices about Somerset Ridge Rehab Center. In one thread of accounts, there is immediate relief and gratitude: staff are praised for acting quickly in a crisis and for getting patients to safety during an evacuation. Some reviewers specifically commend the responders who "went above and beyond" and even suggest that those who delivered exceptional care deserve raises. Those remarks sit alongside broader observations about the facility's atmosphere and operations. The tone here is not uniformly negative or positive; it's a split between recognition for emergency response and frustration with the routine of daily care that follows.
What follows this opening praise is a meticulous catalog of troubling, sometimes heartbreaking, experiences during longer stays. Several families describe a level of neglect that left their loved ones vulnerable: unclean conditions, meals that were insufficient or inconsistent, and a routine that appeared to fail in basic caregiving tasks. Complaints about UTIs that were ignored or poorly addressed, delirium tied to infections, and blood pressure changes paint a distressing picture. The critiques extend to daily life in the facility: residents left unbathed, unfed in some instances, and left waiting for help well beyond reasonable times. One reviewer explicitly questions whether the setting is truly a rehabilitation facility, given that the care seemed inconsistent rather than aimed at rehabilitation. The most harrowing detail - limited assistance with basic needs, including extended delays in bathroom assistance - fuels fear about what positive outcomes could be possible in such an environment.
The most devastating notes come with updates and afterthoughts that a loved one who entered Somerset Ridge did not just decline in place, but left with lasting, tragic consequences. An update recounts a blood infection and a decline that culminated in a family's worst fear: the eventual death of a relative after leaving the facility. Across multiple posts, families describe meetings with care teams that felt procedural rather than substantive. Phrases like "we will write that down" and "the next day we removed her" capture a sense that concerns were acknowledged in theory but not translated into tangible changes. The repeated imperative to "stay away from here" echoes through these narratives, turning once-potential hopes for rehabilitation into warnings to others.
Within these cautionary stories, there are still pockets of positive experience and individual staff recognition. One reviewer lists six months of rehabilitation with mixed but redeeming moments: some nurses are not friendly, but others - like Nurse Doreen - are singled out as exceptional. The writer credits the activities staff and the therapy team for their hard work and notes a meaningful sense of appreciation when therapy progresses and call buttons are answered promptly. This perspective acknowledges systemic issues while also highlighting that meaningful, compassionate care can still occur in the same facility. The reviewer ends with gratitude for the dedicated staff who supported them through difficult moments, underscoring that good care can coexist with serious systemic problems.
Interwoven with these mixed-to-negative experiences are powerful testimonies of advocacy and swift intervention by specific staff members. Abby, the admissions director, receives repeated praise for moving the reviewer's father out of a harmful situation at another facility and into Somerset Ridge with remarkable speed and care. The caregiver's compassion, together with Abby's diligence, is described as a lifeline that reversed a troubling scenario. Another staff member, Amy Lawrence from the business office, is celebrated for clearing mass-health obstacles and facilitating access to care. These accounts emphasize the crucial role of individual administrators and frontline personnel in shaping patient trajectories, even when the broader institutional environment presents serious concerns.
The reviews also reflect a tension between appearances and function. Several commenters point to a facility that is physically attractive - clean, well-kept, and aesthetically pleasing - while simultaneously noting systemic flaws in staffing, communication, and accountability. Some reviewers acknowledge strong leadership and care in certain moments, while others insist that ownership and upper management neglect reviewers who are not singing praise. The sentiment that "the owner responds only to good reviews" recurs, fueling a sense that good experiences are amplified while recurring, critical feedback struggles to receive equitable attention. Amid this, a few voices hinge their verdicts on personal experiences with specific departments or individuals, indicating that care can vary dramatically from one shift to the next.
Taken together, the collection presents a facility that inspires a broad spectrum of responses. On one end, there are testimonies of heroic evacuation, genuine gratitude for certain staff members, and confident endorsements from individuals who feel their loved ones received better care because of particular people's actions. On the other end, there are alarming accounts of neglect, delays in essential care, disorganization, missing belongings, and missed opportunities for rehabilitation. The more critical voices depict a pattern of distressing lapses - delayed assistance, untreated infections, and a sense that concerns are acknowledged but not adequately addressed. Several reviewers urge prospective families to proceed with caution, to investigate thoroughly, and to consider whether Somerset Ridge truly aligns with their expectations for safe, attentive, and reliable care.
Overall, the narrative surrounding Somerset Ridge Rehab Center is a complex collage of praise, pain, and perseverance. It voices gratitude for those who did what needed doing in emergencies and who delivered compassionate, responsive care when it mattered most. It also voices deep concern about recurring systemic problems that affected daily life for residents and families - problems that, in some instances, had life-altering consequences. For families seeking a care facility, these accounts invite careful consideration: ask about staff turnover and training, inquire about response times to call bells, review how UTIs and delirium are managed, examine how rehabilitation services are delivered, and assess whether leadership truly engages with families beyond the praise that appears in some reviews. The stories together form a candid portrait of a place that can be both a haven for recovery and a source of profound risk, depending on the moment, the staff on duty, and the level of oversight in place.
Somerset Ridge Center is an assisted living community located in Somerset, MA. Our facility offers a range of amenities to ensure the comfort and well-being of our residents. Each room is fully furnished with cable or satellite TV, Wi-Fi/high-speed internet, and a telephone line for easy communication. Residents can enjoy their meals in our dining room or prepare their own food in the convenient kitchenette provided in each accommodation. Our housekeeping services ensure that every space is clean and tidy, allowing residents to focus on enjoying their time here.
We understand that outdoor space is important for relaxation and recreation, so we offer beautiful gardens where residents can take walks or simply enjoy the fresh air. Additionally, our move-in coordination service ensures that the transition to our community is seamless and stress-free.
Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that each resident receives the necessary medical attention. Our team manages medication schedules and provides diabetes diet support for those who require it.
At Somerset Ridge Center, we prioritize the mental wellness of our residents through our mental wellness program. We offer scheduled daily activities to keep residents engaged and entertained. Meal preparation and service are provided according to special dietary restrictions to accommodate individual needs.
For transportation needs, we arrange transportation for medical appointments as well as provide convenient access to nearby pharmacies, physicians, restaurants, and hospitals.
Overall, Somerset Ridge Center provides a welcoming environment where residents can receive personalized care while enjoying a range of amenities and services designed to enhance their quality of life.
Somerset Ridge Center offers private room accommodations at a monthly cost of $6,600. This rate is slightly higher than the average costs in Bristol County, which stands at $6,165, and the overall state average in Massachusetts at $6,090. While Somerset Ridge Center's pricing reflects its unique offerings and amenities tailored to residents' needs, it does position itself at a premium compared to local and state benchmarks. This difference may be indicative of superior services or facilities available at the center, making it an essential consideration for families exploring options in assisted living.
Somerset Ridge Center is located at 455 Brayton Avenue, Somerset, MA 02726 in Bristol County, Massachusetts
Somerset Ridge Center on seniors.fyi includes 6 photos including images showing dining, interior, windows, exercise equipment, fitness, treadmill, rehabilitation, decor, and more.
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