Fall River Healthcare

Save
Fall River Healthcare

Fall River Healthcare

1748 Highland Avenue, Fall River, MA 02720

For more information about senior living options: (844) 490-3973

3 from 4 reviews
5 stars
2
4 stars
0
3 stars
0
2 stars
0
1 stars
2

Skilled Nursing Facility

Overall Review

Pros

  • pro The activity coordinators and a front desk staff member provided respectful and compassionate care to the mother and daughter during their difficult time.
  • pro The Highlander staff, particularly Dr. Lorenzano, were praised for their superb care in pulmonary rehab, significantly improving the patient's health and well-being.
  • pro Unit 4 received commendations for its caring and compassionate nurses and aides who treated both the sister and mother with kindness.
  • pro The hospice teams associated with Unit 4 were described as wonderful, providing excellent support to both patients and their families during a challenging time.

Cons

  • pro The staff at the facility was rude and uncompassionate, failing to provide proper care for residents.
  • pro The facility was filthy, with instances of residents being soiled and left uncleaned for extended periods.
  • pro Residents were often uncovered and exposed, leading to sores from neglect.
  • pro Medication was left unattended in rooms, creating safety concerns.
  • pro The lack of staff resulted in significant issues with cleanliness and timely care.
  • pro Complaints about understaffing were met with apologies but no real solutions, leaving residents vulnerable.
  • pro Processed food served to residents indicated a lack of attention to dietary needs and nutrition.
  • pro Multiple negative experiences ultimately led to a resident passing away before being able to relocate them from the facility.

Review

The experiences shared by families regarding their loved ones’ care at Kindred Highlander highlight a stark contrast in the quality of treatment and compassion that patients received. These testimonials reflect significant concerns about the facility’s overall management, cleanliness, staffing levels, and patient care. While some individuals experienced heartwarming and effective support, others encountered disturbing instances of neglect, which raises critical questions about standards in caregiving practices within this organization.

One reviewer expressed a profound disappointment in the care their mother received, describing a distressing environment characterized by rudeness from staff members and inadequate attention to essential needs. The review paints an unsettling picture of neglect where patients were often found soiled due to lack of timely assistance and basic hygiene protocols not being followed. The emotional toll this took on both the patient and family was palpable; frustration mounted as they fought for appropriate care only to ultimately lose their mother shortly after arranging for her transfer to another facility. This reviewer’s passionate call for accountability reflects a deep sense of betrayal perceiving that such conditions could exist within a healthcare setting entrusted with vulnerable individuals.

Conversely, another review offered a more positive perspective on Kindred Highlander during pulmonary rehabilitation. This testimony celebrated the outstanding support provided by medical professionals during what could have been a life-threatening situation for the reviewer. Describing dramatic improvements in condition — including reduced oxygen dependency — this individual emphasized the superb quality of care demonstrated by staff members who genuinely showed concern for their well-being. Such contrasting realities suggest that while there may be pockets of excellence within the institution, they are overshadowed by systemic issues impacting overall patient experience.

A different reviewer echoed the sentiment regarding understaffing leading to dire situations wherein personal hygiene was grossly neglected. They recounted how they had discovered their mother in distress due to fecal contamination because cleaning efforts had been interrupted or delayed due to overwhelming workloads placed upon already stretched-thin staff members. The frustrations culminated with ongoing infections resulting from poor sanitation practices, which hindered recovery efforts significantly. Despite acknowledging that some caregivers were trying their best under strenuous circumstances, it remains unacceptable that basic human dignity was compromised repeatedly due to insufficient personnel available to meet patients' needs.

In contrast with these negative experiences, another account highlighted Unit 4 as an area where compassionate care thrived amidst adversity. This review reflected gratitude towards nurses and aides who provided loving support during challenging times for both the sister and mother of this reviewer. Their testimony praised not just individual caregivers but also acknowledged two different hospice teams who displayed extraordinary dedication toward both patients and family members alike when navigating end-of-life circumstances.

The juxtaposition between these accounts invites broader reflection on how consistency in caregiving can greatly impact patient outcomes in facilities like Kindred Highlander — revealing an urgent need for increased staffing levels and enhanced training centered on compassion alongside operational efficiency. Families depend heavily on nursing homes not just for medical care but also for respect, dignity, and assurance that their loved ones will be treated with kindness during vulnerable stages in life. Unfortunately, it appears there's considerable room for improvement concerning oversight at Kindred Highlander based upon these reviews so far as aligning practices toward making sure every resident receives high-quality care consistently throughout their stay is crucial for restoring trust among communities relying on such institutions.

Features

Housing

  • 176 resident community capacity 176 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Theodore F Green State (15 miles away) Theodore F Green State (15 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Fall River Healthcare is an assisted living community located in Fall River, MA. Our community provides a range of amenities and care services to meet the needs of our residents.

Our amenities include a beauty salon for residents to take care of their grooming needs, as well as access to cable or satellite TV for entertainment. We also offer community-operated transportation to help residents get around town, along with a computer center for those who want to stay connected and engaged.

Residents can enjoy their meals in our dining room, which offers restaurant-style dining and special dietary restrictions can be accommodated. For relaxation and recreation, we have a fitness room, gaming room, small library, and outdoor space where residents can spend time enjoying nature.

We understand the importance of maintaining cleanliness and hygiene, so we provide housekeeping services and private bathrooms for each resident's convenience. In addition, move-in coordination is available to assist new residents in settling into their new home.

For those who need assistance with daily activities, our dedicated staff is available 24/7 through our call system. We provide assistance with bathing, dressing, transfers, and medication management. Our team also ensures that residents follow special diets such as diabetes diets and other dietary restrictions.

Residents can participate in a variety of activities that are planned daily by our staff or organized by fellow residents themselves. These activities include fitness programs, day trips to explore the local area, and resident-run activities that cater to different interests.

In terms of accessibility to healthcare services, there are 8 pharmacies and 8 physicians nearby for any medical needs or prescriptions. Additionally, there are 2 hospitals within close proximity for emergency situations.

At Fall River Healthcare, we strive to create a comfortable and fulfilling living experience for all of our residents. Our emphasis on personalized care services combined with a wide range of amenities ensures that every individual's needs are met while promoting independence and overall wellness.

Nearby Places of Interest

Physicians

  • Center For Eye Health (1 miles)
  • Highland Obstetrics & Gynecology (1.2 miles)
  • Somerset-Swansea Medical Center (1.2 miles)
  • Plastic Surgery of Southern New England (1.4 miles)
  • Prima Care (2.1 miles)
  • Psychiatric Care Counseling (2.1 miles)
  • Aspire Dermatology (4.5 miles)

Pharmacies

  • CVS Pharmacy (1.1 miles)
  • CVS Pharmacy (1.9 miles)
  • CVS Pharmacy (2 miles)
  • Rite Aid (2.3 miles)
  • Walgreens (2.3 miles)
  • Rite Aid (3 miles)
  • Natures Medicines (3.3 miles)

Hospitals

  • Charlton Memorial Hospital (1.3 miles)
  • Andrew Sucov, MD - St Anne's Hospital (2.8 miles)
  • Norton & Associates (9.9 miles)

Restaurants

  • Sonic Drive-In (1.6 miles)
  • Railway Cafe (2.5 miles)
  • Tipsy Seagull (2.5 miles)
  • McDonald's (4 miles)
  • Macray's Seafood II (4.8 miles)
  • Family Ties Restaurant (4.9 miles)
  • Del's Lemonade & Refreshments (7.4 miles)

Parks

  • Freetown State Forrest (6 miles)
  • Colt State Park (7.9 miles)

Cafes

  • Coastal Roasters (8 miles)
  • Mirasol's Cafe (9.3 miles)
  • Starbucks (9.3 miles)
  • Starbucks (10.8 miles)
  • Groundswell Cafe and Bakery (11.1 miles)
  • Panera Bread (11.3 miles)

Theaters

  • AMC Dartmouth Mall 11 (9.5 miles)

Frequently Asked Questions

Where is Fall River Healthcare?

Nearby Communities

  • Catholic Memorial Home

    Catholic Memorial Home

    Fall River, MA

     
    $3,000 / month

    pro Affordable $3,000/mo semi-private rate with broad amenities and 24/7 care.

  • Rosewood Rest Home

    Rosewood Rest Home

    Fall River, MA

    4 from 1 review
     

    pro Compassionate staff and a clean, welcoming environment.

    con Dim lighting and warmer temperatures may not suit all residents.

  • Kimwell Nursing And Rehabilitation

    Kimwell Nursing And Rehabilitation

    Fall River, MA

    3 from 2 reviews
    $4,195 / month

    pro Compassionate, dedicated nurses and caregivers.

    con Staff shortages affecting care quality; inconsistent food quality and dietary options.

  • Somerset Ridge Center

    Somerset Ridge Center

    Somerset, MA

     
     

    pro Fully furnished private rooms with 24/7 supervision and comprehensive support.

    con Premium pricing ($6,600/mo) vs Bristol County and MA averages; small 21-bed community.

  • Transitional Care Unit

    Transitional Care Unit

    Fall River, MA

     
     

    pro 24/7 caregiving with easy access to nearby pharmacies, doctors, restaurants, and hospitals.

  • Fall River Jewish Home

    Fall River Jewish Home

    Fall River, MA

     
     

    pro 24/7 nursing with comprehensive on-site care and amenities (transport, wellness center, dining, activities).

    con Smaller 62-bed community; may limit options for some residents.

  • Clifton Assisted Living Community

    Clifton Assisted Living Community

    Somerset, MA

    4.4 from 12 reviews
    $3,644 to $6,911 / month

    pro Well-maintained, clean facility with a warm, welcoming atmosphere, friendly staff, and an active social calendar.

    con Some residents report inconsistent care, including occasional delays in medications, therapy, and pain management.

  • Clifton Rehabilitation Nursing Center

    Clifton Rehabilitation Nursing Center

    Somerset, MA

    3.9 from 8 reviews
     

    pro Clean, pleasant setting with friendly staff and engaging activities.

    con Significant safety and care concerns (injuries, burns, illness) reported.

  • The Residence at Cedar Dell

    The Residence at Cedar Dell

    Dartmouth, MA

    4.7 from 64 reviews
     

    pro Beautiful grounds, friendly staff, and a robust calendar of activities with on-site dining and amenities.

    con Mixed dining quality and higher costs for some accommodations; limited visitor parking.

Related Resources

  • what happens when medicare stops paying for nursing home careManaging Nursing Home Expenses After Medicare Coverage Ends

    Medicare provides limited coverage for skilled nursing home care, covering full benefits for the first 20 days and partial benefits up to 100 days under certain conditions, after which families must explore alternative funding options like Medicaid or long-term care insurance to manage potentially high costs. Proactive planning is essential to navigate the complexities of financing ongoing care once Medicare coverage ends.

  • geriatric care managerIs a Geriatric Care Manager the Right Choice for Your Family?

    Geriatric care managers create personalized care plans for older adults, addressing their medical, social, financial, and psychological needs while coordinating services and advocating for their well-being. They help families navigate caregiving challenges but may be hindered by high costs and a shortage of qualified professionals.

  • what to say to someone who is grievingCompassionate Conversations: How to Comfort Someone Who Is Grieving

    The article highlights the importance of empathy and open communication when comforting someone who is grieving, noting that grief is unique to each individual and emphasizing the need for sincere expressions of condolence, active listening, and ongoing support. It also addresses cultural differences in mourning practices and encourages tailored approaches to provide effective comfort.