Fall River Healthcare in Fall River, MA
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Information last verified:
1748 Highland Avenue, Fall River, MA 02720
For more information about senior living options: (844) 490-3973
The staff are friendly and knowledgeable. The facility is clean and welcoming. The staff treat residents like family. The nurses and aides are caring, compassionate, and friendly. The care is superb and the staff are among the most caring people. The staff go the extra mile to support patients and their families.
The facility is filthy and smells, with roaches and mice infesting the premises. The staff are woefully inept, rude, and have a cavalier attitude toward patient care and dignity. It is woefully understaffed and poorly organized, a true health hazard. The building is dingy, pest-ridden, and in need of major renovations. Medications are late, hygiene is often unsanitary, and some staff do not follow basic care standards. Residents are left unattended, with dirty railings, soiled conditions, and inadequate cleaning. Management is perceived as lacking empathy and accountability toward residents. The care quality is inconsistent, with many staff described as lazy or disrespectful. The facility is regarded by some as the worst nursing home they’ve encountered and should be shut down. Families report serious communication gaps and neglect, including unresponsive social services.Fall River Healthcare is best suited for families navigating limited options who can commit to very hands-on oversight, particularly for short-term rehabilitation or post-acute recovery where price and proximity matter more than pristine surroundings. The facility seems to reward families willing to advocate firmly for basic standards, push for timely medications, and monitor cleanliness and safety closely. It is not a fit for those seeking consistently high-quality long-term dementia care, a spotless building, or a reliably empathetic administrative experience. In short, this community works best when accountability is driven from the outside and a family member is prepared to stay closely involved.
The dominant reality across the reviews is under-staffing paired with sporadic, troubling concerns about cleanliness and safety. Residents, visitors, and family members repeatedly describe infestations, roaches and mice, old, worn furniture, and common areas that feel neglected. There are multiple accounts of delayed or missed medications, inadequate response to call bells, and insufficient supervision on both the rehab and long-term floors. A recurrent theme is communication gaps: families hear little about changes in care, or face unreturned calls after a loved one’s health event. These conditions create not only discomfort, but clear safety risks that medical reviewers simply cannot overlook.
Nevertheless, pockets of genuine care appear in the mix. Several reviews highlight staff members who are patient, friendly, and capable, with particular praise for certain CNAs or a few nurses who treat patients like family. Rehab experiences are not uniformly negative; in some cases, patients report meaningful therapy, helpful therapists, and progress during short stays. Hospice experiences on specific units are described as compassionate, with providers who support families during very difficult times. These positive threads show that when capable staff pool into a cohesive, attentive team, some residents do receive the level of support that meets basic expectations.
Those contrasting experiences are what families must weigh: do the tangible benefits of capable therapists, moments of kindness, and the potential for personal advocacy outweigh the persistent concerns about cleanliness, staffing consistency, and administrative responsiveness? The positive care on select shifts or units does not reliably compensate for recurring reports of filth, pest issues, and understaffing. For long-term residents, the risk of neglecting routine hygiene or delayed med administration becomes a decisive factor. For short-term rehab, the calculus shifts toward whether the price tag aligns with a family’s willingness to monitor daily operations and intervene when concerns arise.
Practical guidance for families considering Fall River Healthcare is essential. Before committing, request a straight, current picture of staffing levels, including nurse-to-patient and aide-to-patient ratios for the rehab unit and the long-term floors. Ask for a tour of the cleanliness standards, the frequency of room and bathroom sanitization, and how often maintenance issues are resolved. Inquire about medication administration timelines, pain management protocols, and how promptly call bells are answered. Probe the therapy schedule, how many therapists are available, and what hours therapy operates each day. Request recent DOH or state inspection results, and speak candidly with current residents or families about the day-to-day reality. If choosing this community, insist on a written care plan with explicit response times and a clear path for escalation when standards slip.
In sum, Fall River Healthcare does not present itself as a uniform solution for most families. It contains a dual reality: credible, compassionate care from a subset of staff and therapists, balanced against systemic issues around cleanliness, understaffing, inconsistent communication, and variable patient experiences. For families prioritizing a pristine physical environment, predictable schedules, and consistently empathetic care, alternatives should be pursued with greater urgency. For those who can maintain vigilant oversight, insist on structured care plans, and are prepared to intervene when gaps appear, the facility may serve as a workable option, provided the family accepts that advocacy is not optional but essential.
176 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Theodore F Green State (15 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Fall River Healthcare is an assisted living community located in Fall River, MA. Our community provides a range of amenities and care services to meet the needs of our residents.
Our amenities include a beauty salon for residents to take care of their grooming needs, as well as access to cable or satellite TV for entertainment. We also offer community-operated transportation to help residents get around town, along with a computer center for those who want to stay connected and engaged.
Residents can enjoy their meals in our dining room, which offers restaurant-style dining and special dietary restrictions can be accommodated. For relaxation and recreation, we have a fitness room, gaming room, small library, and outdoor space where residents can spend time enjoying nature.
We understand the importance of maintaining cleanliness and hygiene, so we provide housekeeping services and private bathrooms for each resident's convenience. In addition, move-in coordination is available to assist new residents in settling into their new home.
For those who need assistance with daily activities, our dedicated staff is available 24/7 through our call system. We provide assistance with bathing, dressing, transfers, and medication management. Our team also ensures that residents follow special diets such as diabetes diets and other dietary restrictions.
Residents can participate in a variety of activities that are planned daily by our staff or organized by fellow residents themselves. These activities include fitness programs, day trips to explore the local area, and resident-run activities that cater to different interests.
In terms of accessibility to healthcare services, there are 8 pharmacies and 8 physicians nearby for any medical needs or prescriptions. Additionally, there are 2 hospitals within close proximity for emergency situations.
At Fall River Healthcare, we strive to create a comfortable and fulfilling living experience for all of our residents. Our emphasis on personalized care services combined with a wide range of amenities ensures that every individual's needs are met while promoting independence and overall wellness.
Fall River Healthcare is located at 1748 Highland Avenue, Fall River, MA 02720 in Bristol County, Massachusetts
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