Life Care Center Of Merrimack Valley in Billerica, MA

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  • Interior

    A well-appointed conference room with a long meeting table and upholstered chairs, featuring a decorative flower arrangement and framed artwork on the walls.
  • Decor

    A cozy lounge area featuring comfortable seating and a warm ambiance.
  • Building

    A quaint building with awnings and decorative bunting on a sunny day, surrounded by well-maintained landscaping.
  • Windows

    A well-lit conference room featuring a long wooden table surrounded by upholstered chairs and a floral centerpiece.
  • Dining

    An elegant dining room with tables set for a meal, decorated with flowers and napkins.
  • Landscaping

    A charming garden patio with vibrant flowers and a comfortable seating area, perfect for relaxation.
  • Lighting

    A well-appointed bathroom featuring a stylish vanity, modern sink, and decorative flowers.
  • Garden

    A tranquil garden patio adorned with vibrant peonies and a shade-providing umbrella.
  • Outdoor

    A cozy outdoor dining area set up under a large tent, perfect for gatherings and enjoying the garden view.
  • Office

    A friendly receptionist smiles at the camera in a welcoming office environment.
  • Healthcare

    A hospital room with two patient beds and seating area.
  • Table Settings

    A beautifully arranged dining room ready for guests, featuring elegant decor and table settings.
  • Wheelchair

    A caregiver attending to an elderly patient in a comfortable healthcare setting.
  • Nurse

    A nurse in colorful scrubs smiling while taking notes in a hospital setting.

Life Care Center Of Merrimack Valley in Billerica, MA

80 Boston Road, Billerica, MA 01862

For more information about senior living options: (844) 490-3973

4.3 from 111 reviews
5 stars
77
4 stars
18
3 stars
1
2 stars
2
1 stars
13

Skilled Nursing Facility

Overall Review of Life Care Center Of Merrimack Valley

Pros

  • pro The Life Care Center provides excellent care and warm hospitality.
  • pro It's described as the nicest, friendliest, and most accommodating nursing facility reviewers have seen.
  • pro The nursing staff is on top of everything and very attentive.
  • pro The activities are fun, varied, and enjoyed by both residents and staff.
  • pro The facility is consistently clean, well-maintained, and pleasant.
  • pro The meals are flavorful, well-prepared, and a highlight for residents.
  • pro The rehabilitation team (PT/OT) is dedicated and effective in helping residents regain function.
  • pro The staff are friendly, professional, and courteous across all roles.
  • pro The center offers a welcoming, family-friendly atmosphere with good communication to families.
  • pro Visitors note a sense of safety, comfort, and trust in the caregivers.
  • pro The center features engaging programs like music and social activities that residents appreciate.

Cons

  • pro The memory care unit is filthy and the facility needs a deep clean.
  • pro Hair is on the floor and there is a brown sticky substance on surfaces, indicating poor cleanliness.
  • pro The rooms are very warm with no fresh air, adding to a strong odor.
  • pro They were told the facility is short-staffed when asked about room cleaning, which is not an acceptable answer.
  • pro The Alzheimer's wing smells of urine and fecal matter, reflecting poor sanitation.
  • pro Hospice care was appalling, with morphine delayed and inadequate pain relief.
  • pro Dentures were left in for months, causing a massive fungal infection and ongoing complications.
  • pro There is no care or compassion there; staff often seems indifferent to patients.
  • pro The facility is chronically understaffed, leading to delays in showers, medications, and other care.
  • pro The director of nursing is rude and fails to address concerns, leaving families feeling ignored.

Review

Life Care Center of Merrimack Valley in Billerica, MA is best suited for families seeking genuine, personable care with strong rehabilitation pathways and an active resident life, and who are comfortable with an older, well-used facility that rewards with care quality when staffing is stable. Those who need thorough daily oversight, individualized attention from a consistent caregiving team, and involvement from family in a healing process will find much to value here. The center earns loyalty from families who praise its welcoming atmosphere, the warmth of front-line staff, and therapists who make therapy engaging and productive. For short-term rehab or ongoing skilled nursing with robust activities, this community often delivers measurable progress and a sense of safety for loved ones.

At the same time, alternatives deserve serious consideration for anyone whose priorities include pristine cleanliness, immaculate room and bathroom upkeep, and uniformly high staffing across all shifts. Some reviews describe the memory-care wing as unacceptably dirty and overpowering in odor, signaling potential inconsistencies in housekeeping and unit-specific oversight. A subset of accounts also calls out insufficient or delayed care during night hours and gaps in communication between intake, shift changes, and families. Families evaluating this facility should weigh the value of compassionate, capable staff against the risk of variable cleanliness, uneven responsiveness, and the possibility of subpar end-of-life or hospice experiences in some wings.

The key positives - attentive, friendly caregivers; strong therapy teams; solid food quality; and an active calendar of activities - often offset the main drawbacks when the resident's needs align. Families consistently praise caregivers for being kind, patient, and hands-on, with therapists and front-desk staff earning particular commendations for competence and courtesy. The culinary program receives repeated nods for flavor and variety, and live music or group activities help keep residents mentally engaged. In many cases, the environment feels family-friendly, with private dining and opportunities for family involvement that contribute to a sense of normalization during recovery or long-term care.

Yet the cons cannot be treated as minor gaps. Cleanliness and odor issues surface in some reviews, including claims of odor-laden wings and rooms, and particular concern about the memory-care unit. Understaffing concerns recur, especially on overnight shifts, with reports of long wait times for assistance and delayed showers or essential caregiving tasks. Several reviews recount troubling lapses in pain management or timely medication administration, and the most severe cases describe neglectful or uncommunicative behavior from administrators or nursing leadership. These are not universal experiences, but they are persistent enough to warrant careful scrutiny for any family considering placement, especially for residents with high care needs or dementia.

Operationally, Life Care Center of Merrimack Valley often shines when families take an active, proactive stance. Tour the facility with a focus on cleanliness and unit operations, especially the memory-care area, and inquire about staffing ratios by shift, recent turnover, and the cadence of care coordination between hospital discharge, intake, and the floor. Ask to observe a therapy session, request a tour of the dining options, and speak with current residents and families about communication quality and responsiveness on weekends and nights. Where possible, request a care plan that includes explicit escalation pathways, daily progress updates, and a clearly stated approach to late-night pain management and hygiene.

For families weighing options, this community remains a strong contender for those who want care that feels personal and practical, with a well-supported rehab program and a lively activities slate. However, it is not universally suitable for residents requiring flawless cleanliness, perfectly consistent staffing, and 24/7 flawless communication. If those factors are non-negotiable, or if dementia care requires an environment with rigorously spotless conditions and consistently proactive leadership, it may be wise to explore other local facilities with fewer chronicles of housekeeping concerns and documented, sustained responsiveness. In the end, Life Care Center of Merrimack Valley can be an excellent fit when expectations are aligned with its strengths and known limitations are addressed through diligent family oversight and clear care planning.

Features

Housing

  • 124 resident community capacity 124 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Gen Edw L Logan International (22 miles away) Gen Edw L Logan International (22 miles away)
  • Manchester (25 miles away) Manchester (25 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Life Care Center of Merrimack Valley is a vibrant assisted living community located in Billerica, MA, designed to provide comfort, support, and an engaging lifestyle for its residents. The center offers a wide array of amenities to ensure a fulfilling experience, including a beauty salon, fitness room, and gaming room. Residents can enjoy culinary delights in the dining room with restaurant-style service and special dietary accommodations.

With fully furnished accommodations that include private bathrooms and kitchenettes, residents have the sense of home while benefiting from essential services such as housekeeping and move-in coordination. The community also features outdoor spaces and gardens for leisurely strolls or relaxation.

To promote overall well-being, Life Care Center provides a wellness center and numerous scheduled activities. From concierge services to planned day trips and resident-run activities, there?s always something happening. A computer center and Wi-Fi/high-speed internet access keep residents connected with their loved ones and the outside world.

Care services at Life Care Center include 24-hour supervision with a call system for immediate assistance, as well as help with daily living activities such as bathing, dressing, transfers, meal preparation, medication management, and adherence to specific dietary needs.

Conveniently situated near various local amenities?including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals?residents can easily access everything they need while enjoying an active lifestyle within their community. Life Care Center of Merrimack Valley is dedicated to fostering independence while providing compassionate care in a nurturing environment.

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.9 miles)
  • Walmart Pharmacy (2.5 miles)
  • Walgreens (2.7 miles)
  • Walgreens (2.7 miles)
  • CVS Pharmacy (2.8 miles)
  • Walgreens (3.9 miles)
  • Walgreens (4.2 miles)

Restaurants

  • McDonald's (1.4 miles)
  • Tavern in the Square (2.2 miles)
  • Subway (2.5 miles)
  • McDonald's (2.7 miles)
  • Burger King (2.7 miles)
  • McDonald's (2.7 miles)
  • Zesty's Pizza (2.8 miles)

Physicians

  • Harvard Vanguard Medical Associates (1.6 miles)
  • Allergy & Asthma Specialists, PC (2.8 miles)
  • Chelmsford Dermatology (2.8 miles)
  • Massachusetts Eye Associates (2.8 miles)
  • Mark Gilchrist, MD (2.9 miles)
  • Massachusetts Eye Associates (2.9 miles)
  • Global Care Group MD (4.5 miles)

Hospitals

  • Tewksbury Hospital (4.1 miles)
  • Ascendant Healthcare (8.6 miles)
  • Lahey Clinic (8.8 miles)

Cafes

  • Starbucks (4.1 miles)
  • Aroma Joe's (4.4 miles)
  • Perfecto's Caffe (4.8 miles)
  • Heav'nly Donuts (4.9 miles)
  • Triangle Store And Deli (6 miles)
  • Whole Foods Market (6.5 miles)
  • Pressed Cafe (8.6 miles)

Places of Worship

  • First Baptist Church (4.4 miles)
  • La Iglesia De Jesucristo De Los Santos De Los Últimos Días (8.9 miles)

Parks

  • Friendship Park (4.9 miles)
  • Mary Cummings Park (9.2 miles)

Transportation

  • Ballardvale Mbta Station (6.9 miles)
  • Hanscom Field (BED) (9 miles)

Theaters

  • AMC Burlington Cinema 1 (8.6 miles)

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