Sunny Acres - Legacy Care

Pros

• The staff at Sunny Acres is described as kind, caring, and dedicated, providing excellent nursing service and rehabilitation therapy.
• The facility is noted for its cleanliness and pleasant atmosphere, with well-equipped rooms and common areas that are enjoyable to visit.
• Many families express gratitude for the support and care their loved ones received, highlighting the professionalism of the staff.
• Residents appreciate the thoroughness of COVID testing protocols and the safe environment provided by the facility.
• The physical therapy department is praised for spending quality time with patients, helping them achieve their rehabilitation goals effectively.
• Families feel reassured knowing that their loved ones are in a safe place receiving appropriate care after transferring from less satisfactory facilities.
• Overall experiences at Sunny Acres are seen as positive, with many individuals planning to return for future rehabilitation needs.

Cons

• One reviewer expressed concern that the facility seemed more focused on making money than on properly helping rehabilitation patients, resulting in their mother being rushed out before she was ready and sustaining injuries during transport.
• Another review warned that if a patient is not feeling well or is in pain, they may not receive necessary therapy because the staff would deem them capable of making their own decisions.
• A reviewer noted that while the night staff were great, the day staff was perceived as primarily concerned with "covering their butts," indicating a lack of genuine care during daytime hours.
• A negative comment highlighted that critical medical elements were overlooked, leading to the patient's emergency visit and subsequent amputation.
• A review mentioned dissatisfaction with the room setup for rehab patients, particularly in relation to bathroom accessibility and overall functionality for those using wheelchairs.
• One reviewer indicated that despite liking the facility, there was concern about potential displacement if their mother's agitation could not be managed satisfactorily by staff.

Review

The experiences shared by families regarding Sunny Acres Nursing Home reveal a complex landscape of care, where positive aspects coexist with critical feedback. Some reviews commend the facility for its cleanliness, attentive staff, and the level of care provided to residents. For instance, one family expressed immense satisfaction with their mother's rehabilitation stay in January 2019, highlighting excellent nursing services and successful rehab therapy that helped their mother achieve all her goals within just three weeks. They noted that the staff was wonderful and that both food and activities were satisfactory, emphasizing their intention to return for any future rehabilitation needs.

Another reviewer who had undergone knee surgery at Sunny Acres lauded the facility for its supportive environment during rehab. They credited the quality of care they received for their complete recovery and expressed eagerness to return for rehabilitation after a forthcoming procedure on their other knee. This sentiment is echoed by another family who transferred a loved one from a different skilled nursing home due to subpar experiences. They reported a dramatic improvement in care standards at Sunny Acres, noting how both the staff’s kindness and professional support exceeded expectations.

However, not all reviews are overwhelmingly positive. A common concern emerged about certain aspects of patient assessment and treatment protocols within the rehab center. One reviewer cautioned against sending individuals who do not feel well or are in pain, as they might be deemed capable of making decisions when they are not ready to participate actively in therapy sessions—resulting in missed opportunities for necessary rehabilitation services. Another reviewer pointed out flaws in physical accessibility in patient rooms designed for rehabilitation, indicating that certain facilities did not adequately cater to individuals using wheelchairs.

Family members have also remarked on staffing dynamics between day shift and night shift workers; while some found night staff exceptional, others felt daytime rigor focused more on liability coverage than comprehensive patient care. One particularly concerning account detailed how a father required an emergency visit due to complications potentially overlooked during his stay at Sunny Acres—culminating in an unfortunate medical outcome requiring amputation. This father’s story emphasizes a perceived deficiency among some staff members regarding critical assessments of ill patients.

Conversely, many families resonated with the small-scale, privately owned nature of Sunny Acres, appreciating its friendliness and dedication from employees towards residents’ needs despite expressing concerns about room arrangements accommodating multiple residents per space—which made living conditions less than ideal for privacy or comfort.

Amidst these varied reviews lies an acknowledgment that social interactions are vital for those undergoing long-term emotional challenges such as dementia. Families appreciated environments conducive to leisurely strolls around parking lots or access to common areas filled with diverse groups of residents—attributes contributing to an atmosphere that mirrors normalcy rather than isolation often experienced by nursing home residents.

In conclusion, while Sunny Acres has garnered praise from many families praising dedicated staff members, clean facilities, reliable nutrition services, and fulfilling recreational activities—all integral components contributing positively toward recovery—their mixed reviews underline serious concerns surrounding patient evaluations during rehab periods and specific facility logistics centered around individual comfort levels. Such contrasts provide valuable insight into both strengths and weaknesses found within this skilled nursing home structure while ultimately calling attention to critical areas needing improvement; ensuring every resident can receive effective therapeutic care tailored to their unique situations without compromise.

Physicians

• Harvard Vanguard Medical Associates (0.1 miles)
• Allergy & Asthma Specialists, PC (1.4 miles)
• Chelmsford Dermatology (1.4 miles)
• Massachusetts Eye Associates (1.4 miles)
• Mark Gilchrist, MD (1.5 miles)
• Global Care Group MD (3.5 miles)
• Massachusetts Eye Associates (3.5 miles)

Pharmacies

• Walgreens (1.3 miles)
• CVS Pharmacy (1.4 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (3.1 miles)
• CVS Pharmacy (3.1 miles)
• Walmart Pharmacy (3.3 miles)

Restaurants

• Tavern in the Square (1.3 miles)
• Zesty's Pizza (1.3 miles)
• McDonald's (2 miles)
• McDonald's (2.6 miles)
• McDonald's (2.8 miles)
• Burger King (2.8 miles)
• China Star (3.1 miles)

Cafes

• Starbucks (2.8 miles)
• Triangle Store And Deli (4.6 miles)
• Aroma Joe's (5.2 miles)
• Heav'nly Donuts (5.3 miles)
• Whole Foods Market (5.3 miles)
• Perfecto's Caffe (6.2 miles)
• Gourmet Donuts (8.4 miles)

Places of Worship

• First Baptist Church (3.3 miles)
• La Iglesia De Jesucristo De Los Santos De Los Últimos Días (9.4 miles)

Parks

• Friendship Park (3.5 miles)
• Castle in the Trees (9.1 miles)

Hospitals

• Tewksbury Hospital (5.4 miles)
• Ascendant Healthcare (7.6 miles)

Transportation

• Ballardvale Mbta Station (8.3 miles)
• Hanscom Field (BED) (9.4 miles)

Theaters

• AMC Tyngsboro 12 (9.2 miles)
• AMC Burlington Cinema 1 (9.6 miles)