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Benchmark Senior Living At Billerica Crossings

Benchmark Senior Living At Billerica Crossings is an assisted living and memory care community in Billerica, MA.

Information last verified: February 23, 2026

20 Charnstaffe Lane, Billerica, MA 01821

For more information about senior living options: (866) 208-4318

4.5 from 77 reviews

5 stars

53

4 stars

18

3 stars

3

2 stars

1

1 stars

2

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Benchmark Senior Living At Billerica Crossings Costs & Pricing

Benchmark Senior Living at Billerica Crossings offers competitive pricing for its senior living accommodations compared to the broader market in Middlesex County and the state of Massachusetts. For a semi-private room, residents can expect to pay $3,050 per month, which is significantly lower than both county and state averages of $6,395 and $5,805, respectively. The studio units are available at a monthly rate of $4,100, also favorably positioned against Middlesex County's average of $5,867 and Massachusetts' average of $5,312. For those seeking a one-bedroom apartment, the monthly cost stands at $5,300 - slightly above the Massachusetts average but still competitive when considering county rates. Overall, Benchmark Senior Living at Billerica Crossings presents an attractive option for families looking for quality care without compromising their budget.

Floor plans	Benchmark Senior Living At Billerica Crossings	Middlesex County	Massachusetts
Semi-Private	$3,050	$6,395	$5,805
Studio	$4,100	$5,867	$5,312
1 Bedroom	$5,300	$5,920	$5,349

Overall Review of Benchmark Senior Living At Billerica Crossings

differentiator 15 reviews mention this

Food gets frequent high marks

Dining quality and options are a frequent highlight for families and residents.

Several reviews praise the food itself, describing it as wonderful or excellent, and liking that meals are served in a dedicated dining room. A few residents also note the food looks well prepared even if they personally didn’t taste it during the review period. While one review says food is the main area that could improve, most comment positively on choices and how meals are handled.

common 2 reviews mention this

Rooms can include kitchenette space

Some room layouts include kitchenette features residents can use.

At least one reviewer describes a room with a kitchenette and seating area, along with a bedroom and dining space. Another reviewer specifically notes a small kitchenette in the memory care area, including a refrigerator and sink, even if their loved one ultimately didn’t have one in their room.

common 2 reviews mention this

Staff are described as responsive

Residents and families describe staff as responsive to concerns.

One review says the staff treats a loved one with respect and is responsive to medical issues that arise after move-in. Another describes the staff as compassionate and real, responsive, and eager to take feedback.

caveat 2 reviews mention this

Memory care setup isn’t for everyone

Some families felt the memory care fit or layout was not ideal.

One reviewer who toured said the community’s mix of assisted living and memory care didn’t match what they were looking for when they needed a memory-care-only setting. Another reviewer visiting the memory care unit describes the shared-room setup as awkward and some areas as cramped, even though they also mention the unit appeared clean and staff were polite.

caveat 2 reviews mention this

Fees after death drew major complaints

Charging disputes after a loved one’s passing were a recurring concern in reviews.

Two reviews both report being charged for time after a family member passed away, despite the unit being cleaned out shortly afterward. One reviewer also adds a separate concern about a shared-room issue while the resident was on oxygen, and says the only positive mention was the activities director.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

64 resident community capacity
1-bedroom apartments
Studio apartments

Types of Care

Assisted Living
Memory Care
Skilled Nursing Facility

Pets

Cats allowed
Dogs allowed

Amenities

Activities off-site
Activities on-site
Air-conditioning
Beautician on-site
Beauty salon
Cable or satellite TV
Computer center
Devotional services off-site
Devotional services on-site
Dining room
Financing advice
Fitness room
Fully furnished
Gaming room
Garden
General store
Ground floor units
Guasts at mealtime
Guest parking
Handicap accessible
Housekeeping services
Indoor common areas
Kitchenette
Laundry
Move-in coordination
Outdoor common areas
Outdoor patio
Outdoor space
Overnight guests
Party space
Private bathrooms
Private cleaning services
Resident parking
Respite or short term stays offered
Restaurant-style dining
Small library
Spa
TV room
Telephone
VA Benefits Consultation
Wellness center
Wheelchair accessible showers
Wi-Fi/high-speed internet available

Transportation

Gen Edw L Logan International (19 miles away)
Community operated transportation
Transportation & parking
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments

Care Services

12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Dementia waiver
Diabetes diet
High acuity care
Hospice care
Hospice waiver
Incontinence care
Meal preparation and service
Medication management
Mental wellness program
Mild cognitive impairment
Physical therapy
Special dietary restrictions
Specialized memory care programming
Transportation arrangement (medical)
Transportation to doctors appointments

Dining

Diabetes diet
Gluten-free
Guest meals
Low / no sodium
Low fat
Meals provided
No Sugar
Professional chef
Restaurant style dining
Room service
Special dietary restrictions
Special dining programs
Vegetarian

Activities

Activities off-site
Art classes
Arts and crafts
Community-sponsored activities
Concierge services
Cooking club
Day trips and outings
Devotional activities offsite
Devotional activities on-site
Educational speakers / life long learning
Fitness programs
Games
Gardening club
Happy hour
Live dance or theater performances
Live musical performances
Live well programs
Planned day trips
Religious services
Resident-run activities
Scheduled daily activities
Stories
Stretching classes
Wine tasting

Languages Spoken

English

Nearby Places of Interest

This part of Billerica, Massachusetts offers a convenient location with a variety of amenities nearby. There are several dining options ranging from fast food to ice cream parlors to pizza places, as well as cafes for enjoying a leisurely cup of coffee. The area also has multiple pharmacies for easy access to medications and healthcare needs. In terms of medical care, there are several physician offices within a short drive, as well as hospitals for more serious health concerns. For entertainment, there is a movie theater nearby and parks for outdoor recreation. Additionally, transportation options such as the MBTA station and the local airport provide easy access to travel. Overall, this area offers a mix of convenience, healthcare resources, and recreational opportunities for those considering senior living in Billerica.

Restaurants

McDonald's (1.6 miles)
Ninety-Nine Restaurant & Pub (1.9 miles)
Kimball Farm Ice Cream (4.1 miles)
McDonald's (4.1 miles)
Bedford Farms (4.2 miles)
Piezano's Pizza (4.2 miles)
McDonald's (4.8 miles)

Pharmacies

CVS Pharmacy (2.1 miles)
Walgreens (4.2 miles)
CVS Pharmacy (4.2 miles)
CVS Pharmacy (4.4 miles)
CVS Pharmacy (4.5 miles)
Walmart Pharmacy (4.8 miles)
Wegmans (5.1 miles)

Physicians

Harvard Vanguard Medical Associates (4.2 miles)
Allergy & Asthma Specialists, PC (5.2 miles)
Chelmsford Dermatology (5.2 miles)
Massachusetts Eye Associates (5.2 miles)
Massachusetts Eye Associates (5.3 miles)
Laser Gentle Medical Spa (5.3 miles)
Mark Gilchrist, MD (5.4 miles)

Cafes

Perfecto's Caffe (4.2 miles)
Pressed Cafe (5.6 miles)
Aroma Joe's (6.3 miles)
Starbucks (6.9 miles)
Heav'nly Donuts (7.3 miles)
Haute Coffee (7.7 miles)
Whole Foods Market (7.8 miles)

Hospitals

Tewksbury Hospital (4.5 miles)
Lahey Clinic (5.8 miles)
Ascendant Healthcare (8.7 miles)
Emerson Hospital - Main Campus (8.9 miles)

Transportation

Ballardvale Mbta Station (4.8 miles)
Hanscom Field (BED) (6.4 miles)

Theaters

AMC Burlington Cinema 1 (5.6 miles)

Places of Worship

First Baptist Church (5.7 miles)

Parks

Mary Cummings Park (6.2 miles)
Friendship Park (7.2 miles)

Frequently Asked Questions

How much does it cost to live at Benchmark Senior Living At Billerica Crossings in Billerica, MA?

What floor plans and room types does Benchmark Senior Living At Billerica Crossings offer?

Where is Benchmark Senior Living At Billerica Crossings?

Does Benchmark Senior Living At Billerica Crossings provide care for residents with dementia or Alzheimer's disease?

Does Benchmark Senior Living At Billerica Crossings allow residents to have pets?

What photos are available for Benchmark Senior Living At Billerica Crossings in Billerica, Massachusetts?

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