Heatherwood Gracious Retirement Living in Tewksbury, MA

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  • Interior

    A cozy living room featuring patterned sofas, a wooden coffee table, and large windows allowing natural light.

  • Decor

    A cozy and elegantly decorated bedroom featuring a beautifully made bed with blue bedding and soft lighting from the window.

  • Living Room

    A cozy living room with a patterned sofa, pink cushions, and a small kitchenette in the background.

  • Building

    A modern hotel entrance showcasing contemporary architectural design.

  • Architecture

    A modern hotel showcasing contemporary architecture and a welcoming entrance.

  • Dining

    A beautifully designed dining area featuring elegant furniture and soft lighting.

  • Outdoor

    A modern apartment complex featuring multiple levels and balconies.

  • Lobby

    A cozy lobby area featuring red leather chairs and a bar counter, perfect for relaxing.

  • Natural Light

    A well-lit waiting area featuring elegant chairs and decorative plants.

  • Exercise Equipment

    A well-lit gym featuring exercise equipment and a decorative plant.

  • Salon

    A cozy salon setup featuring styling chairs and wash stations, ready for hair services.

Heatherwood Gracious Retirement Living in Tewksbury, MA

Information last verified:

1624 Main Street, Tewksbury, MA 01876

For more information about senior living options: (844) 490-3973

4.2 from 24 reviews
5 stars
15
4 stars
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3

Overall Review of Heatherwood Gracious Retirement Living

Pros

  • pro They were very happy with their visit to Heatherwood.
  • pro Christopher was a fantastic host, and his candor was appreciated.
  • pro The building has just been renovated and looks beautiful with lots of holiday decorations.
  • pro Heatherwood seems like a good place to reside.
  • pro The staff are friendly.
  • pro The Christmas party was wonderful, with exceptional service, amazing food, and a beautiful setting.
  • pro The cost is reasonable for all-inclusive housekeeping, meals, activities, transportation, movies, and 24-hour on-site managers.
  • pro The Heatherwood team, especially Sue Gauthier and Julie Champoux, is highly appreciated.

Cons

  • pro The staff changes over quite frequently, unfortunately.
  • pro The menu is controlled by the corporate office on the West Coast, and there are no special diets available.
  • pro The salt content is not reduced for seniors, causing swollen ankles.
  • pro The response to emergencies such as broken pipes, no water, and elevator problems has been much slower and quite inconvenient, lasting for weeks.
  • pro Rent increases annually.
  • pro Meals take 1.5 to 2 hours, main dishes often run out, sometimes food is cold, and portions are very small.
  • pro The family reported that a grandmother's emerald ring was stolen, and they felt the facility allowed disrespect toward her remains.

Review

Heatherwood Gracious Retirement Living in Tewksbury is best suited for seniors who want an active, social, all-inclusive living environment where everyday conveniences are built in and on-site management is readily available. It serves couples and individuals who prioritize a lively community, regular activities, dining in a pleasing setting, and the reassurance of 24/7 on-site staff. For families guiding someone through a transition from independent living toward assisted options, Heatherwood offers a pathway with visible support and a familiar, neighborly atmosphere that can reduce the stress of change.

That said, certain realities make alternatives worth considering. Those with strict medical or dietary needs should look elsewhere if precise menu customization or consistent specialized meals is a priority, since the menu is centrally controlled and special-diet accommodations aren’t guaranteed. Prospects seeking predictably stable pricing without annual increases may want to compare other communities, Heatherwood’s rent can rise year over year. And anyone who places a premium on staff continuity should scrutinize turnover notes, as frequent staff changes have been a recurring theme in conversations with residents and family members.

The upside is substantial. The facility’s physical footprint is appealing, with recent renovations that enhance the ambiance and a dining room that has historically felt like a social heartbeat. Independent living options are well-regarded: clean apartments, ample activities, bus-transit for outings, and a robust social calendar that keeps residents connected. Families repeatedly praise the level of care and the presence of on-site managers, people who can be counted on to respond, with many residents describing Heatherwood as a place where neighbors become friends and where meaningful routines, cards, dancing, live music, and excursions, keep daily life engaging. The all-inclusive model, covering housekeeping, meals, transportation, activities, and around-the-clock management, lowers the cognitive load on families and fosters a sense of security and simplicity.

The principal downsides center on consistency and control. Several reviews flag staff turnover as a recurring challenge, which can disrupt routine and familiarity. Meals, while praised for ambience and fellowship, are sometimes described as uneven in quality and timing, long meal service, occasional shortages of main courses, meals arriving cold, and small portions, casting doubt on culinary reliability. Diets that require careful customization or restricted salt content appear off the table, given the corporate-driven menu structure. Maintenance and infrastructure gaps have also surfaced: emergencies like water outages and elevator problems have been slow to resolve in the past, even though emergency responses from the facility have generally been strong. The combination of rising rents and occasional lapses in service intensity can heighten sensitivity to these gaps.

Despite those drawbacks, the core advantages tend to offset the most problematic gaps for residents who prize community, convenience, and ongoing social engagement. The presence of 24/7 on-site managers provides a steady safety net, and the ability to organize activities, arrange transportation, and coordinate help as needs evolve can substantially ease the caregiving burden on families. For residents who crave companionship, cards, bingo, musical events, and group outings, Heatherwood delivers a consistent and meaningful social fabric. The recent kitchen leadership and renewed emphasis on dining experiences, plus the ongoing commitment from staff who advocate for residents, also helps maintain quality of life even when meal execution varies.

For families weighing Heatherwood, the prudent path is clear: target the profile of a resident who thrives on activity, social connection, and the reassurance of integrated services, and who is comfortable navigating some variability in menus and staffing. Those who require unwavering dietary customization, rock-solid maintenance reliability, or highly predictable pricing should consider other options. Before deciding, organize a detailed tour and request a candid discussion about menu flexibility, a sample week of activities, maintenance response times, and a transparent outline of expected rent increases. Speak with leasers or current residents about their lived experience, and probe the transition experience for loved ones moving toward assisted living. Heatherwood can be a strong, life-enhancing home for the right fit, provided expectations align with the community’s realities.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Gen Edw L Logan International (19 miles away) Gen Edw L Logan International (19 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Heatherwood Gracious Retirement Living in Tewksbury, MA is a vibrant and welcoming assisted living community. With a range of amenities and care services, we strive to provide our residents with a comfortable and enjoyable retirement experience.

Our community offers various amenities to enhance the quality of life for our residents. We have a beauty salon where residents can get pampered and feel their best. Cable or satellite TV is available in each residence, allowing residents to stay connected to their favorite shows and movies. For those seeking spiritual fulfillment, we offer devotional services off-site. Our spacious dining room provides a pleasant environment for residents to enjoy delicious meals together. All living accommodations come fully furnished, ensuring convenience and ease for our residents. The indoor common areas are ideal for socializing with neighbors, while outdoor spaces allow residents to enjoy fresh air and beautiful gardens.

At Heatherwood Gracious Retirement Living, our dedicated staff provides 24-hour supervision to ensure the safety and well-being of our residents. Assistance with activities of daily living is readily available, including help with bathing, dressing, and transfers. We coordinate closely with healthcare providers to ensure comprehensive care for our residents. Our team also specializes in diabetic care management and provides medication management services.

We understand the importance of maintaining mental wellness, which is why we offer a dedicated program focused on promoting emotional well-being among our residents. Transportation arrangement for medical appointments is provided, allowing residents easy access to their healthcare needs.

We take pride in offering nutritious meals that cater to special dietary restrictions if needed. Our community-sponsored activities provide numerous opportunities for social engagement and connection within the community. Devotional activities offsite are organized for those who seek spiritual nourishment, while resident-run activities empower individuals to take charge of their social calendar. Scheduled daily activities ensure that there's always something exciting happening at Heatherwood Gracious Retirement Living.

With several cafes, pharmacies, restaurants, transportation options nearby and access to hospitals within close proximity, residents at Heatherwood Gracious Retirement Living enjoy convenience and easy access to various services.

At Heatherwood Gracious Retirement Living, we strive to create a warm and caring environment where our residents can live comfortably and enjoy their retirement years.

Nearby Places of Interest

This part of Tewksbury, Massachusetts, offers a variety of amenities that may be appealing to seniors looking for a convenient and comfortable living environment. With multiple dining options such as McDonald's, Cracker Barrel, and Panera Bread nearby, residents can enjoy a range of meal choices. The presence of hospitals like Tewksbury Hospital and Lahey Clinic ensures easy access to medical care. Additionally, cafes like Aroma Joe's and Starbucks provide opportunities for socializing with friends or enjoying a quiet cup of coffee. Pharmacies such as CVS Pharmacy and Walgreens are conveniently located for medication needs, while physicians' practices like Harvard Vanguard Medical Associates offer healthcare services in close proximity. Transportation is easily accessible from the Ballardvale Mbta Station, making it convenient for seniors to get around the area. Parks like Ward Reservation and Mary Cummings Park provide opportunities for outdoor activities and relaxation. Places of worship such as La Iglesia De Jesucristo De Los Santos De Los Últimos Días and First Baptist Church cater to spiritual needs, and theaters like AMC Burlington Cinema 1 offer entertainment options for residents. Overall, this part of Tewksbury provides a well-rounded living environment with various amenities tailored to the needs of seniors.

Restaurants

  • McDonald's (0.7 miles)
  • Piezano's Pizza (1.5 miles)
  • McDonald's (3.2 miles)
  • Cracker Barrel (3.3 miles)
  • Subway (3.3 miles)
  • Burger King (3.5 miles)
  • McDonald's (3.7 miles)

Hospitals

  • Tewksbury Hospital (0.7 miles)
  • Lahey Clinic (7.7 miles)
  • Lawrence General Hospital (8.5 miles)

Cafes

  • Perfecto's Caffe (0.8 miles)
  • Aroma Joe's (3.5 miles)
  • Heav'nly Donuts (5 miles)
  • Starbucks (7 miles)
  • Panera Bread (7 miles)
  • Starbucks (7.2 miles)
  • Pressed Cafe (7.7 miles)

Pharmacies

  • CVS Pharmacy (0.8 miles)
  • Demoulas Super Markets (1.6 miles)
  • Walgreens (1.6 miles)
  • Walmart Pharmacy (3.3 miles)
  • CVS Pharmacy (3.8 miles)
  • Walgreens (4.4 miles)
  • Walgreens (5.3 miles)

Physicians

  • Massachusetts Eye Associates (3.7 miles)
  • Harvard Vanguard Medical Associates (5.7 miles)
  • Allergy & Asthma Specialists, PC (6.9 miles)
  • Chelmsford Dermatology (6.9 miles)
  • Massachusetts Eye Associates (6.9 miles)
  • Mark Gilchrist, MD (6.9 miles)
  • Lahey Clinic Ophthalmology (7.6 miles)

Transportation

  • Ballardvale Mbta Station (4 miles)

Parks

  • Ward Reservation (6 miles)
  • Mary Cummings Park (8.1 miles)
  • Friendship Park (9 miles)

Places of Worship

  • La Iglesia De Jesucristo De Los Santos De Los Últimos Días (7.8 miles)
  • First Baptist Church (8.5 miles)

Theaters

  • AMC Burlington Cinema 1 (8 miles)

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