At Guardian Angel Senior Services, Inc. in North Billerica, the monthly cost for a private room stands at $8,700. This rate is notably higher than the average costs in Middlesex County, which are approximately $6,607, as well as the broader state average in Massachusetts of around $6,090. While these figures suggest that Guardian Angel may be positioned at a premium price point relative to its peers, it's essential to consider the quality of care and personalized services that contribute to this difference. The investment reflects not only the accommodations but also the commitment to providing exceptional support tailored to each resident's needs within a nurturing environment.
Floor plans
Guardian Angel Senior Services, Inc - North Billerica
Middlesex County
Massachusetts
Private
$8,700
$6,607
$6,090
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Overall Review of Guardian Angel Senior Services, Inc - North Billerica
common20 reviews mention this
Caring, responsive caregivers stand out
Caregivers are described as kind, respectful, and quick to respond to needs.
Many reviews focus on how supportive and respectful the caregivers and care team feel day to day. Several families describe prompt communication, caregivers who take time with loved ones, and a sense of being supported during recovery or ongoing needs. A few reviewers also mention exercises being done with direction from a physical therapist, and others say they felt more at ease once care started.
common4 reviews mention this
Care matching varies by person
Some reviews highlight strong caregiver matching, while others report mismatch concerns.
A number of reviews say the agency makes thoughtful matches based on needs and personalities, and that specific caregivers were a “perfect fit.” At the same time, a few reviewers say they did not feel the personnel matched their parents’ needs, and another mentions that turnover made rapport harder to build. One reviewer also describes enjoying most of the staff who visited.
caveat4 reviews mention this
Scheduling reliability is a recurring concern
Multiple reviews raise concerns about reliability and missed or late visits.
While some reviewers describe smooth experiences, several others report issues with cancellations, late arrivals, or no-shows. One caregiver review cites repeated cancellations and limited notice about timing. Other reviewers describe shifts going uncovered when a caregiver called out, and at least one mentions a missed scheduled arrival.
common2 reviews mention this
24-7 and overnight coverage helped
Families describe the team stepping in for around-the-clock or overnight needs.
A few reviews point to the agency being able to provide coverage during higher-intensity periods. One family reports the care team assembled quickly to cover 24-7 while their loved one recovered from COVID. Another describes arranging temporary overnight care soon after a hospital discharge and receiving caregivers they felt were professional and responsible.
caveat4 reviews mention this
Professionalism and training concerns appear
Some reviewers question caregiver training, professionalism, or preparedness.
A small set of reviews focuses on professionalism and preparedness, including concerns about training related to COVID precautions. Other comments mention a lack of visible identification or introductions when caregivers arrived. One review goes further, describing unprofessional and rude interactions, while another describes neglect when essential needs were not covered as expected.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Transportation
Gen Edw L Logan International (21 miles away)
Nearby Places of Interest
This part of North Billerica, Massachusetts, offers a convenient and diverse range of amenities for seniors looking to settle in the area. With a variety of restaurants nearby such as Kimball Farm Ice Cream, McDonald's, and Zesty's Pizza, residents have plenty of options for dining out. For those seeking spiritual fulfillment, there are places of worship like First Baptist Church within a short distance. Access to pharmacies like CVS and Walgreens ensures easy access to medication and healthcare needs. In terms of medical care, there are reputable physicians' offices in close proximity such as Harvard Vanguard Medical Associates and Chelmsford Dermatology. Residents can also enjoy leisurely activities at cafes like Whole Foods Market and Starbucks or take strolls in parks such as Friendship Park and Castle in the Trees. Additionally, there are hospitals like Ascendant Healthcare and Tewksbury Hospital nearby for any medical emergencies. Transportation options are available with Hanscom Field airport and MBTA stations within reach. Overall, this part of North Billerica provides a well-rounded living environment for seniors with various amenities to support their daily needs and interests.
Restaurants
Kimball Farm Ice Cream (1.9 miles)
McDonald's (2.9 miles)
Zesty's Pizza (3.4 miles)
Ninety-Nine Restaurant & Pub (4.2 miles)
Tavern in the Square (4.4 miles)
Seoul Kitchen (4.6 miles)
Bedford Farms (4.7 miles)
Places of Worship
First Baptist Church (2.7 miles)
Pharmacies
CVS Pharmacy (2.9 miles)
CVS Pharmacy (3.1 miles)
Walgreens (3.5 miles)
Walgreens (4.7 miles)
CVS Pharmacy (4.7 miles)
Walgreens (5.1 miles)
CVS Pharmacy (5.3 miles)
Physicians
Harvard Vanguard Medical Associates (3.1 miles)
Chelmsford Dermatology (3.3 miles)
Massachusetts Eye Associates (3.3 miles)
Allergy & Asthma Specialists, PC (3.4 miles)
Mark Gilchrist, MD (3.6 miles)
Lexington Eye Associates (4.6 miles)
Westford Health Center (4.6 miles)
Cafes
Whole Foods Market (4.7 miles)
Starbucks (5.2 miles)
Donelans cafe (6.1 miles)
Haute Coffee (6.5 miles)
Triangle Store And Deli (6.6 miles)
Starbucks (6.8 miles)
Perfecto's Caffe (7 miles)
Parks
Friendship Park (4.8 miles)
Castle in the Trees (7.9 miles)
Mary Cummings Park (8.4 miles)
Hospitals
Ascendant Healthcare (5.7 miles)
Tewksbury Hospital (6.8 miles)
Emerson Hospital - Main Campus (7.4 miles)
Lahey Clinic (8 miles)
Transportation
Hanscom Field (BED) (6.5 miles)
Ballardvale Mbta Station (8 miles)
South Acton Mbta Commuter Rail Station (9.1 miles)
At Guardian Angel Senior Services, Inc. in North Billerica, the monthly cost for a private room stands at $8,700. This rate is notably higher than the average costs in Middlesex County, which are approximately $6,607, as well as the broader state average in Massachusetts of around $6,090. While these figures suggest that Guardian Angel may be positioned at a premium price point relative to its peers, it's essential to consider the quality of care and personalized services that contribute to this difference. The investment reflects not only the accommodations but also the commitment to providing exceptional support tailored to each resident's needs within a nurturing environment.
Guardian Angel Senior Services, Inc - North Billerica is located at 1 Surrey Circle, Ste 203, North Billerica, MA 01862 in Middlesex County, Massachusetts
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Guardian Angel Senior Services, Inc - North Billerica photos
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Gen Edw L Logan International (21 miles away)
Friendly, family-like staff with engaging activities and competitive pricing.
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