The Oaks in New Bedford, MA

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  • Interior

    A formal dining room with elegantly set tables and chandeliers.
  • Decor

    A luxurious dining room featuring an elegant chandelier, ornate wooden furniture, and a decorative floral centerpiece.
  • Living Room

    A cozy living room with classic decor, featuring a fireplace, sofa, and armchairs.
  • Building

    A picturesque building entrance with a covered driveway surrounded by lush greenery and a clear blue sky.
  • Trees

    A peaceful garden scene with a house, surrounded by trees and sunshades on a sunny day.
  • Landscaping

    A cozy house with a spacious lawn and outdoor seating under a partly cloudy sky.
  • Healthcare

    A hospital room with two beds, each equipped with a side table for patient use.

The Oaks in New Bedford, MA

Information last verified:

4525 Acushnet Avenue, New Bedford, MA 02745

For more information about senior living options: (844) 490-3973

4.8 from 113 reviews
5 stars
99
4 stars
12
3 stars
0
2 stars
0
1 stars
2

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Top 5% Senior Living Community in 2025Top 5% Senior Living Community in 2026

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Overall Review of The Oaks

Pros

  • pro The Oaks is consistently described as clean and well-kept.
  • pro The staff at The Oaks are friendly, caring, and helpful.
  • pro The Oaks is regarded by many as the best facility of its kind in the area.
  • pro The nurses, CNAs, and therapists at The Oaks are patient, kind, and attentive.
  • pro The front desk and administration at The Oaks are welcoming and accommodating.
  • pro The facility is praised for its patient-focused care and compassionate staff.
  • pro The meals, activities, and overall atmosphere at The Oaks are well-regarded.
  • pro The Oaks helps residents recover and return home, according to reviewers.
  • pro The Oaks staff are noted for going above and beyond to support patients and families.
  • pro The environment at The Oaks is described as warm, family-like, and supportive.

Cons

  • pro The Oaks reportedly treated a grandparent horribly, with unprofessional CNAs and threatening administrative staff.
  • pro A patient endured significant delays in pain medication and was told to call an ambulance because the pain was not addressed.
  • pro One staff member reportedly started friendly but became hostile when pain meds were requested.
  • pro The food was described as not appetizing and tasting awful.
  • pro Some reviewers felt that a few staff members were not adequately experienced in patient care.
  • pro The facility was described as old and not a brand-new home.

Review

The Oaks in New Bedford is best suited for families seeking long-term skilled nursing with reliable rehab potential and a warm, resident-centered culture. It works well for older adults who want consistent, personalized attention from a cohesive team of nurses, CNAs, therapists, and social staff, and for families that value transparent communication and hands-on involvement in daily care plans. The setting emphasizes cleanliness, routine, and a community feel where staff are approachable and consistently present. For someone aiming to recover from surgery or stroke with a clear path back home, The Oaks offers a practical, well-organized environment that prioritizes steady progress and daily reassurance over flashier amenities.

Those who may want to consider alternatives include families prioritizing the newest facility or the most modern hospitality style. If a loved one requires highly specialized dementia care with intensive, around-the-clock supervision, it may be prudent to compare facilities with deeper specialty programs in memory care. For diners who insist on gourmet dining as a primary factor, or for residents who crave ultra-modern spaces and abundant high-end amenities, other communities could be a better match. Finally, if prior experiences have highlighted persistent staffing gaps or a history of abrupt care gaps in any setting, it’s reasonable to explore options with documented higher staffing ratios and more frequent on-site leadership oversight.

The Oaks’ strongest positives, cleanliness, a friendly, capable staff, and a robust rehab pipeline, directly counterbalance a few notable drawbacks. The environment is consistently well-kept, with caring nurses and aides who know residents by name and respond quickly to requests. Therapists are praised for their skill and for driving meaningful progress, helping many residents transition from inpatient rehab to home. Administrative responsiveness and family communication are repeatedly cited as a competitive advantage, with leaders and social workers who keep questions answered and needs prioritized. Even where dining or staffing hiccups surface, the overwhelmingly compassionate culture and clear commitment to resident dignity make these flaws manageable.

Therapy and activity programming emerge as standout pillars. Rehab teams coordinate PT, OT, and speech services that frequently translate into tangible gains, sometimes enabling earlier discharge or returning home with regained independence. The social fabric supports engagement through events, outings, and accessible activities spaces, plus private rooms for families to visit and share time without crowds. The physical layout, courtyards, a salon, game rooms, and dedicated spaces for gatherings, contributes to a sense of normalcy and routine that both residents and families describe as important for morale. Even modest commentary about menu variety tends to blend with broad praise for meals that residents welcome and enjoy, indicating that food quality improves when balanced with individual dietary needs.

Operationally, The Oaks presents a tight-knit, team-driven culture. Front desk staff are consistently described as welcoming, with administrators and case managers who remain approachable and responsive. The facility’s physical and procedural coherence, cleaning protocols, organized check-in/out processes, and clear lines of communication, helps families feel informed and involved. A few voices note understaffing at peak times and occasional differences in care experience among staff; while real, these concerns sit against a backdrop of general admiration for how the team sustains quality care, keeps patients safe, and treats families with respect. Even the rare report of an interpersonal incident is not echoed in the broader chorus of positive, sustained care experiences.

For families choosing with confidence, The Oaks offers a practical, compassionate pathway to ongoing care and recovery. It is a strong match for loved ones who benefit from steady therapies, dependable daily routines, and a culture that treats residents like part of a family. Prospective residents should still verify current staffing levels, request a tour of therapy spaces, and sample meal options to ensure comfort with the day-to-day pace and cuisine. It is reasonable to discuss any lingering concerns about care consistency directly with administration and to observe a full shift to gauge how staff manage call lights, transfers, and routine monitoring. In short, for those who prize warmth, reliability, and proven rehab momentum, The Oaks stands out as a pragmatic, high-quality choice; for those chasing a newer façade, more extensive culinary prestige, or very tightly controlled staffing norms, alternatives may offer tighter alignment with those priorities.

Features

Housing

  • 122 resident community capacity 122 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Theodore F Green State (25 miles away) Theodore F Green State (25 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Oaks in New Bedford, MA is a vibrant and inclusive assisted living community designed to provide a comfortable and enriching living experience for seniors. Residents can enjoy a variety of amenities to enhance their daily lives, including a beauty salon for pampering, cable or satellite TV for entertainment, and access to community operated transportation for convenient travel.

The community also offers a computer center for those who wish to stay connected, a fully furnished environment for easy transition, and a gaming room for recreational activities. Residents can relax and enjoy the beautiful garden or make use of the fitness room to maintain an active lifestyle. Housekeeping services ensure that residents have a clean and organized living space.

Dining at The Oaks is restaurant-style, providing delicious meals prepared by skilled chefs. Special dietary restrictions are accommodated, ensuring that each resident's unique needs are met. A small library is available for book lovers to indulge in their favorite literary works.

Residents at The Oaks benefit from move-in coordination services, making the transition into this community stress-free. Private bathrooms offer convenience and privacy, while telephone and Wi-Fi/high-speed internet keep residents connected with loved ones.

When it comes to care services, The Oaks ensures that residents receive the assistance they need. A 24-hour call system provides peace of mind knowing that help is just a button away. Trained staff members are available round-the-clock to provide supervision and assistance with activities of daily living such as bathing, dressing, and transfers.

The community also focuses on promoting mental wellness through their mental wellness program. Medication management is provided to ensure residents' well-being. Additionally, special dietary restrictions are catered to meet individual needs.

Residents can enjoy various activities at The Oaks such as fitness programs and scheduled daily activities designed to promote social interaction and engagement. Planned day trips allow residents to explore new places in New Bedford and beyond. Resident-run activities give individuals the opportunity to showcase their talents or interests.

The Oaks benefits from its convenient location, with several pharmacies, physicians, restaurants, and hospitals nearby. This ensures that residents have easy access to essential services and healthcare facilities.

Overall, The Oaks in New Bedford, MA offers a warm and welcoming assisted living community where seniors can live comfortably and independently while receiving the care they need.

Nearby Places of Interest

Physicians

  • New Bedford Medical Associates (0.1 miles)
  • Southcoast Behavioral Health Hospital (5.1 miles)
  • Hawthorn Medical Dr Beattie (5.1 miles)
  • Jeffrey Michaud, MD (5.2 miles)
  • Hawthorn Medical Center (5.2 miles)
  • Greater Boston Mri (5.2 miles)
  • South Coast Orthopedic Technologies (5.2 miles)

Hospitals

  • Norton & Associates (0.3 miles)
  • Southcoast Business Center (7.1 miles)
  • Hfcn (7.8 miles)
  • St. Luke's Hospital (7.9 miles)
  • Southcoast Health System (7.9 miles)
  • Saint Luke's Hospital of New Bedford (7.9 miles)

Restaurants

  • Cafe Roma (2.2 miles)
  • Holiday Bakery (4.3 miles)
  • McDonald's (4.3 miles)
  • Jt's Pub (4.6 miles)
  • Bom Apetite (4.9 miles)
  • Al's Cafe (5.2 miles)
  • The Roasted Pig (5.2 miles)

Pharmacies

  • Walgreens (2.9 miles)
  • CVS Pharmacy (4.2 miles)
  • Pharmahealth Pharmacy (4.2 miles)
  • Certified Nutrition (4.2 miles)
  • CVS Speciality (4.5 miles)
  • Discount Drugs of Canada (5.5 miles)
  • Rite Aid (5.8 miles)

Parks

  • Freetown State Forrest (5.5 miles)
  • Loon Pond Lodge at Ted Williams Camp (7.6 miles)

Cafes

  • Honey Dew Donuts (6 miles)
  • Starbucks (7.5 miles)
  • Mirasol's Cafe (7.5 miles)
  • The Nook (7.5 miles)

Theaters

  • AMC Dartmouth Mall 11 (7.2 miles)

Places of Worship

  • Grace Episcopal Church (7.5 miles)

Frequently Asked Questions

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