Care One At New Bedford

Pros

• The staff at Care One at New Bedford is consistently described as compassionate, friendly, and professional, providing high-quality care to residents.
• Many reviewers appreciate the clean and bright facilities, noting that the building is well-maintained without unpleasant odors.
• Residents have access to a variety of activities, including crafts and live music performances, which enhance their overall experience.
• The physical therapy services available are commended for helping residents regain strength and independence after rehabilitation stays.
• Reviewers express gratitude for the attentive nurses and CNAs who provide proactive and personalized care, especially in challenging situations.
• Family members feel reassured by the supportive admissions process and transparent communication from staff during difficult times.

Cons

• The staff at Care One in New Bedford is often unresponsive and takes a long time to assist residents with their needs, such as using the bathroom or getting back to bed.
• The food served at Care One is consistently late and of poor quality, not suitable even for pets.
• The facility has a persistent unpleasant odor resembling urine, and the floors appear dirty, with some areas sticky.
• Housekeeping is inadequate, with overflowing waste baskets in residents' rooms and overall poor cleanliness standards.
• There are serious concerns about communication from staff regarding residents' care needs and medical records, leading to additional costs for families.
• A significant portion of the staff seems indifferent towards the residents' well-being, with instances of neglect reported.
• Staff shortages contribute to delays in care, leaving residents unattended for extended periods.
• Observations of unsanitary conditions include feces left in common areas without staff intervention.

Review

Care One at New Bedford has garnered a range of reviews from families and individuals who have had experiences with its services, particularly in the context of rehabilitation and long-term care. The feedback reflects a complex landscape of sentiments, ranging from praise for compassionate staff and positive experiences to significant concerns about cleanliness, staff responsiveness, and overall care quality.

On a positive note, several reviewers lauded the attentive and caring nature of the staff at Care One. Many expressed gratitude for the professionalism displayed by nurses and Certified Nursing Assistants (CNAs). One individual shared that their experience during short-term rehabilitation was exceptionally positive, mentioning how friendly and caring the staff were throughout their stay. Another reviewer highlighted specific team members, such as Audrey, the Unit Manager, who was described as angelic in her compassion during an emotionally challenging time for families seeking care for their loved ones. The overall sentiment from those who had positive experiences often noted that both nursing and therapy staff exhibited great dedication towards resident care.

The facilities themselves also received mixed feedback. Some visitors appreciated that Care One appeared clean upon their visits and noticed pleasant cooking smells wafting through the hallways. This contrasted sharply with other reports of unsanitary conditions where some described overpowering odors associated with poor hygiene practices—specifically citing instances where waste was left unattended in common areas. In stark contrast to those noting a clean environment on occasion, other reviews claimed to witness filthy conditions such as overflowing trash bins in residents' rooms or even feces spread across hallways without any staff intervention.

Food service at Care One also drew varied commentary from different visitors. While some believed that the meals were adequate with various dietary options available—including gluten-free selections—others vehemently criticized the food quality by stating it was unappetizing enough that they would not feed it to a pet. Complaints about late meal service added another layer of frustration for families concerned about their loved ones' nutrition and well-being during recovery or extended stays.

Moreover, many reviewers pointed out severe gaps in communication between the facility's staff and residents’ families. Specific instances revealed an alarming neglect of patient needs when responding to requests for assistance—such as help getting to the bathroom or changing clothes—which often took far too long or required multiple follow-ups by family members before anything was done. Consequently, this lack of urgency led some individuals to express heartbreak over witnessing what could be described as inadequate attention provided to vulnerable residents.

In addition to these concerns surrounding cleanliness and communication issues regarding personal care needs, other reviewers shared stories involving medical mishaps attributed potentially to negligence within caregiving protocols—drawing particular attention to Covid-19 cases linked back directly to interactions within the facility’s environment due apparently improper precautions being taken initially during their visits.

Despite these troubling accounts capturing serious misgivings among patrons regarding certain operational aspects on-site at Care One New Bedford; there remained steadfast defenders praising what they regarded as extraordinary efforts being made by dedicated team members committed wholeheartedly toward improving lives amidst trying circumstances faced daily by both patients & caregivers alike throughout this long-term healthcare establishment—this duality within public perception paints an intricate picture where commendable qualities coexist alongside pressing flaws needing redressal if future enhancements are genuinely sought after enhancing standards effectively across all levels involved therein moving forward into tomorrow’s realm!

Pharmacies

• Walgreens (0.3 miles)
• Pharmahealth Pharmacy (1.2 miles)
• Certified Nutrition (1.3 miles)
• CVS Pharmacy (1.3 miles)
• CVS Speciality (1.5 miles)
• Discount Drugs of Canada (2.5 miles)
• Rite Aid (2.9 miles)

Restaurants

• Cafe Roma (0.8 miles)
• Holiday Bakery (1.3 miles)
• McDonald's (1.6 miles)
• Jt's Pub (1.7 miles)
• Bom Apetite (1.9 miles)
• Al's Cafe (2.2 miles)
• The Roasted Pig (2.3 miles)

Physicians

• Tru-Med Walk In Nb (2.7 miles)
• New Bedford Medical Associates (3 miles)
• Hawthorn Medical Dr Beattie (3.4 miles)
• Southcoast Behavioral Health Hospital (3.5 miles)
• Jeffrey Michaud, MD (3.6 miles)
• Hawthorn Medical Center (3.6 miles)
• Greater Boston Mri (3.6 miles)

Hospitals

• Norton & Associates (2.7 miles)
• Southcoast Business Center (4.2 miles)
• Hfcn (5 miles)
• St. Luke's Hospital (5.1 miles)
• Southcoast Health System (5.1 miles)
• Saint Luke's Hospital of New Bedford (5.1 miles)

Cafes

• Honey Dew Donuts (3 miles)
• The Nook (4.5 miles)
• Starbucks (5.5 miles)
• Mirasol's Cafe (5.5 miles)

Places of Worship

• Grace Episcopal Church (4.6 miles)
• St Mary's Religious Education (7.5 miles)

Theaters

• AMC Dartmouth Mall 11 (5.1 miles)