Nemasket Healthcare Center

Pros

• The facility is very clean and well-maintained, providing a lovely setting for residents.
• Patients' rooms are spacious and offer beautiful views of green areas with trees and flowers.
• Many staff members are caring, responsive, and dedicated to the needs of the residents.
• The food served at the facility is considered very good by several reviewers.
• Activities provided for residents are varied and engaging, contributing to their overall well-being.
• Overall sanitation standards at Nemasket are noted to be high.
• Some families feel that their loved ones received excellent care during their stay at Nemasket Healthcare Center.

Cons

• There are serious issues behind the well-maintained appearance of Nemasket, with a culture of “anything goes” and no accountability among leadership.
• A CNA was observed swearing and yelling at a resident, showing a lack of professionalism.
• The Administrator displayed unprofessional behavior by calling a family member a demeaning name in front of staff and did not retract the statement when given the chance.
• Medical and therapy records contained multiple mistakes, which were refused correction by staff.
• An RN dismissed a cognitively competent resident's right to know about their care, stating they were "institutionalized."
• Despite being financially capable (owning a private airplane), the parent company solicits donations for minor needs, highlighting mismanagement of resources.
• Reporting concerns led to feelings of retaliation against the complainant.
• Communication and coordination issues existed between departments, negatively impacting patient care.
• Short staffing resulted in residents sitting in wet clothes for extended periods.
• One resident experienced significant deterioration in health instead of improvement during their stay at the facility.

Review

Nemasket Healthcare Center has garnered mixed reviews from family members of residents over the years, reflecting a dichotomy between an outward cleanliness and appearance, and deeper systemic concerns that have impacted patient care. While some reviewers commend its beautiful setting and responsive staff, others express dissatisfaction with leadership, communication failures, and a troubling culture within the facility.

One reviewer described Nemasket as a clean and well-maintained facility but voiced serious concerns about the leadership team?s performance. Despite observing many caring employees doing their best for residents, this individual encountered instances of unprofessional behavior from higher-ups that created an environment lacking accountability. They recounted a distressing episode where a Certified Nursing Assistant (CNA) verbally berated a resident for an accident, highlighting issues with respect and dignity in patient care. Furthermore, the reviewer reported an incident involving the Administrator who used demeaning language towards their family member?an affront made worse by the organization's failure to address it adequately. The review conveyed feelings of frustration when errors in medical records went uncorrected, compounded by dismissive attitudes towards patients' inquiries about their own care.

Another concerning theme arose in connection with staffing levels at Nemasket. A family member expressed dismay at their relative's experience during a year-long stay in which they observed severe neglect regarding personal hygiene needs due to frequent staff shortages. This lack of adequate staffing led to troubling situations like residents sitting in wet clothing for extended periods?a situation compounded by the ongoing pandemic restrictions on visitation that prevented familial support during critical moments of emotional need. It was highlighted that while some CNAs displayed genuine compassion, they seemed trapped in an unsustainable system marked by high turnover rates and low morale.

On a more positive note, several reviews extolled Nemasket's cleanliness and overall environment. Visitors noted ample green spaces surrounding the facility along with spacious rooms offering pleasant views?attributes that create an inviting atmosphere for both residents and visitors alike. Some families reported good experiences with well-prepared meals served to residents; these aspects contributed positively to their impressions despite other underlying issues.

A bittersweet experience was articulated by another family whose loved one spent approximately one year at Nemasket before being transferred to another facility. This reviewer lamented how their father's health deteriorated significantly during his time there rather than improving as initially hoped for rehabilitative care. They shared heart-wrenching anecdotes detailing how visits were restricted to conversations through window barriers during lockdowns?a stark contrast to how active he had been prior to moving into the nursing home setting.

Ultimately, this transfer proved fortuitous; upon relocating just miles from Nemasket, the family noticed dramatic improvements in their father's condition as he regained strength and engaged more actively with his new surroundings?highlighting what could be achieved under different management practices or priorities regarding patient care.

In conclusion, experiences at Nemasket Healthcare Center underscore a glaring disparity between perceptions bolstered by aesthetics and actual patient outcomes tethered to systemic issues within organizational leadership and staffing practices. Families seeking long-term care facilities are advised to thoroughly investigate potential options while remaining vigilant about conditions behind any impressive facade?in hopes of avoiding missteps akin to those experienced at this nursing home.

Middleborough, Massachusetts offers a range of amenities and services suitable for senior living. The town boasts several reputable restaurants such as Boston Tavern and Stoneforge Tavern & Publick House, providing a variety of dining options for residents. Additionally, there are multiple parks in the area including Massasoit State Park and Freetown State Forest, offering opportunities for outdoor recreation and relaxation. Pharmacies like CVS and Walgreens are conveniently located nearby for easy access to medication and healthcare needs. For medical care, there are several physician offices in the vicinity such as Wareham Pediatric Associates and Boston University Eye Associates. In case of emergencies, hospitals like Tobey Hospital are within a reasonable distance. Middleborough also has cafes like Dunkin and Starbucks for socializing or enjoying a cup of coffee. With transportation options like Plymouth Municipal Airport nearby, residents have convenient travel options available to them. Overall, Middleborough provides a peaceful and well-rounded environment for seniors looking to enjoy their retirement years in a welcoming community.

Restaurants

• Boston Tavern (3.9 miles)
• Fiesta Charra Mexican Restaurant (7.1 miles)
• Cafe Roma (8.6 miles)
• Stoneforge Tavern & Publick House (9.3 miles)
• The Gateway Tavern (9.5 miles)
• Red Tea Garden (10 miles)
• Jt's Pub (10.4 miles)

Parks

• Loon Pond Lodge at Ted Williams Camp (4 miles)
• Massasoit State Park (6.9 miles)
• Off the Wall Kidz (8 miles)
• Freetown State Forrest (8.9 miles)
• Halifax Town Playground (11.2 miles)

Pharmacies

• CVS Pharmacy (4 miles)
• CVS Pharmacy (7.6 miles)
• CVS Pharmacy (8.1 miles)
• Walgreens (9.3 miles)
• Walgreens (9.4 miles)
• CVS Pharmacy (10.2 miles)
• Pharmahealth Pharmacy (10.4 miles)

Physicians

• Boston University Eye Associates (6.1 miles)
• New Bedford Medical Associates (6.9 miles)
• Aap Asthma & Allergy Physicians (8.8 miles)
• Wareham Pediatric Associates (9.6 miles)
• Wareham Surgical Associates (10.1 miles)
• Wareham Cardiology (10.4 miles)
• Boston University Eye Associates (10.6 miles)

Hospitals

• Norton & Associates (7.1 miles)
• Tobey Hospital (10.1 miles)
• Rehabilitation Hospital Of The Cape And Islands (12.2 miles)
• Taunton State Hospital (12.4 miles)
• Southcoast Business Center (12.5 miles)

Cafes

• Dunkin (9.4 miles)
• Plane Jane's Place (9.7 miles)
• Honey Dew Donuts (12 miles)
• Honey Dew Donuts (12.2 miles)
• Starbucks (12.2 miles)

Transportation

• Plymouth Municipal Airport (PYM) (9.7 miles)