Oakhill Healthcare
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76 North Street, Middleboro, MA 02346
For more information about senior living options: (844) 490-3973
Oakhill Healthcare's monthly costs for a private room are positioned at $7,140, which is notably higher than both the Plymouth County average of $5,083 and the broader Massachusetts state average of $6,090. This reflects a premium offering that may be attributed to the quality of care, amenities, or specialized services provided at Oakhill. While it is essential for potential residents and their families to weigh these costs against the benefits received, it is clear that Oakhill's pricing structure suggests a commitment to delivering exceptional healthcare experiences that differentiate it within the local and state landscape.
| Floor plans | Oakhill Healthcare | Plymouth County | Massachusetts |
|---|---|---|---|
| Private | $7,140 | $5,083 | $6,090 |
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Nikki L. and Robin R. are incredible, caring, compassionate nurses who treat every patient the absolute best. The Oak Hill staff - including the director, nursing director, social services, business office, nurses and assistants, and physical therapists - are caring and work hard for patients. The staff goes out of their way to keep communication open with families. The facility is described as incredible and beautiful, with a hard-working staff delivering the best care. The PT and OT teams are outstanding and make a significant difference in patients' recovery. Despite the facility's age, the staff's care and small acts of kindness push the experience toward the positive.
The facility was described as a warehouse for people, old and smelling, with bugs by the sliding doors. Staff were said to neglect basic care, including toileting, and to provide no updates on therapy progress. Linen was described as stained and the sheets were see-through due to age. Nursing staff were criticized as careless about patient care and administration did little to address the issues. A patient was left soaking wet with urine for hours and vitals were ignored. Food was served in unidentified Styrofoam containers to patients who could not feed themselves. There were no safety features (no bed rails, no raised toilet seats, broken call lights, no air conditioning) and the place was described as unsafe for rehab.Oak Hill Healthcare in Middleboro, Massachusetts, inspires a strikingly mixed set of experiences from families and visitors who asked it to care for loved ones at vulnerable moments. On one hand, several accounts describe a facility with caring individual staff, attentive nurses, and successful rehabilitative moments that brought real improvement. On the other hand, a large cluster of reviews portrays a facility plagued by odor and cleanliness problems, inconsistent safety measures, questionable food quality, and a pattern of poor communication and perceived neglect. Taken together, the collection paints a portrait of a place whose day-to-day reality appears to swing sharply depending on who is working and when, with some patients seemingly benefiting from compassionate care and others facing troubling lapses that families found unacceptable.
A common thread in the harsher assessments is a troubling first impression: a facility described as smelling unpleasant, with references to old, dirty surroundings and even visible pests near entryways. Reviewers repeatedly labeled the environment as a "warehouse for people" and described rooms that felt rundown rather than like a medical rehabilitation setting. Complaints about room conditions include stained bed linens, sheets that are see-through, and general signs of aging in the building. Food was another frequent flashpoint, with some reviewers feeling that meals were delivered in Styrofoam containers and that the quality and identifiability of the food were poor. The overall sense of cleanliness and upkeep, from linens to environmental hygiene, appears to be a major concern for multiple families.
Care quality and patient safety emerged as central issues in several accounts. In one particularly troubling story, a patient's father underwent rehab care that reviewers felt left him worse off - uneaten or unaddressed needs, incontinence not properly managed, and an apparent lack of toileting assistance. A staff member reportedly rolled their eyes when prompted about toileting, and a family member reported being told that an outside company would call about progress, but those calls never materialized. Another account described a patient who was left soaking wet with urine for hours, followed by a rapid deterioration in health that required hospital evaluation. Across multiple reviews, there is a pattern of perceived neglect: missing bed rails or safety features for someone who is a fall risk, no raised toilet seats or appropriate bathroom aids, and a sense that vital signs and changes in condition were not consistently monitored or acted upon in a timely fashion.
Communication with families is another area where reviewers diverge sharply. Several entries stress a lack of proactive communication: updates about physical therapy progress were not provided, and attempts to obtain information were met with generic statements about third-party contractors handling calls. In contrast, other reviews emphasize an opposite experience, noting ongoing, open communication with families and even special touches like bird feeders outside windows that helped create a more comfortable environment. The contrast between these two experiences is striking and suggests that consistency across shifts and departments may be a key factor affecting overall family perception.
Interwoven with these concerns are testimonials of very positive experiences. A notable few highlight specific staff members - such as Nikki L. and Robin R. - as exceptionally caring, compassionate, and dedicated to their patients. Some families credit all levels of the facility - from administration to nursing, social services, and therapy - with genuine effort to support residents. Positive reports mention successful rehabilitation outcomes, improved mobility, and meaningful engagement with loved ones despite the facility's age and other constraints. These voices emphasize that in Oak Hill, good care can and does happen, particularly when families encounter staff who go the extra mile and maintain clear lines of communication.
Several entries touch on broader safety and staffing frustrations, including accusations of staff shortages, inconsistent day-to-day performance, and the perception that some shifts are less engaged than others. There are explicit admonitions from reviewers to avoid the facility for a loved one, including statements that it feels unsafe, resembles a jail, or fails to meet basic expectations of rehab facilities. A few reviewers express anger at management and describe a sense of helplessness or moral outrage, with one even suggesting that the state should shut the place down. The tone in these passages is urgent and resolute, conveying deep concern for the wellbeing and dignity of residents.
A poignant, real-world note in the record concerns a family member who plans to file a formal complaint with the Massachusetts Department of Public Health. The note describes a troubling incident where a family learned that their mother, who was to be cared for at Oak Hill, was not cleaned or properly changed after becoming ill during transport, and later found in the same vomit-soiled clothes on multiple days. The family reported being told to accept that staff would take care of it, only to find a continued lack of attention. This report underscores the seriousness with which some families view the facility's accountability and the need for external oversight when care standards fall short.
Overall, the portfolio of reviews presents a complex, contradictory portrait of Oak Hill Healthcare. Some families celebrate compassionate personnel, effective rehabilitation experiences, and moments of genuine care that helped a loved one regain function or maintain wellbeing. Others recount distressing episodes of neglect, poor sanitation, unsafe environments, medication delays, and inadequate communication - experiences that understandably erode trust and confidence in the facility. For anyone considering Oak Hill for a loved one, these accounts suggest a need for careful, in-person assessment: asking detailed questions about staffing levels on specific shifts, requesting to speak with the therapy team to understand rehab plans, verifying how often nurses check in and how quickly concerns are addressed, and seeking clarity on how the facility handles discharge planning and follow-up care.
123 resident community capacity
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Oakhill Healthcare in Middleboro, MA is a skilled nursing facility that offers a range of care services to meet the needs of its residents. The community provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management and diabetes diets are also available to ensure the well-being of individuals with specific health needs.
Residents at Oakhill Healthcare can enjoy a variety of amenities designed to enhance their quality of life. A beauty salon is available for personal grooming needs, while a fully furnished dining room offers restaurant-style dining experiences. For recreational activities, there is a gaming room, fitness room, small library, and outdoor spaces including a garden. Wi-Fi access allows residents to stay connected and a computer center is provided for their convenience.
Transportation services are offered both within the community and to medical appointments. Community-operated transportation ensures that residents can easily access nearby parks, pharmacies, physicians, and restaurants.
At Oakhill Healthcare, an engaging lifestyle is encouraged through various activities for socialization and wellness. Resident-run activities provide opportunities for involvement within the community while planned day trips offer exciting adventures outside the facility. Fitness programs contribute to maintaining physical health, and scheduled daily activities cater to individual interests and preferences.
Overall, Oakhill Healthcare strives to create a comfortable and supportive environment for its residents by providing personalized care services along with an array of amenities and engaging activities that promote overall well-being.
Oakhill Healthcare's monthly costs for a private room are positioned at $7,140, which is notably higher than both the Plymouth County average of $5,083 and the broader Massachusetts state average of $6,090. This reflects a premium offering that may be attributed to the quality of care, amenities, or specialized services provided at Oakhill. While it is essential for potential residents and their families to weigh these costs against the benefits received, it is clear that Oakhill's pricing structure suggests a commitment to delivering exceptional healthcare experiences that differentiate it within the local and state landscape.
Oakhill Healthcare is located at 76 North Street, Middleboro, MA 02346 in Plymouth County, Massachusetts
Oakhill Healthcare's features are tailored to meet the unique needs of residents with dementia or Alzheimer's disease, promoting their dignity and well-being. Assistance with dressing simplifies daily routines, allowing residents to maintain a sense of self while reducing confusion. Medication management ensures that individuals receive the correct dosages at the right times, minimizing potential health risks associated with memory loss. Meal preparation and service cater to dietary preferences and nutritional needs, helping residents enjoy essential meals without added stress. Support for activities of daily living addresses challenges with tasks like bathing and transfers, fostering independence while ensuring safety and comfort. The presence of 24-hour supervision provides families peace of mind, knowing that trained staff are always available to respond to emergencies or provide companionship. Lastly, a mental wellness program engages residents in cognitive activities tailored to their abilities, enhancing social interaction and stimulating cognitive function essential for preserving quality of life.
Oakhill Healthcare on seniors.fyi includes 4 photos including images showing interior, landscaping, nature, grass, artwork, decor, physical therapy, exercise equipment, and more.
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