Overall Review of Tremont Rehabilitation and Skilled Nursing Center
common
24 reviews mention this
Staff care comes through
Residents and families repeatedly describe caring, responsive staff members.
Many reviews highlight hands-on attention from nurses, CNAs, and other team members, with families saying their loved ones were treated with dignity and respect. Several reviewers specifically call out individuals by name, describing attentive, patient support and a strong day-to-day presence. Even among reviews that were critical overall, some still mention great workers and good therapy progress.
caveat
5 reviews mention this
Cleanliness complaints are severe
Multiple reviews describe unpleasant odors and pests inside the building.
Several negative reviews report mice and describe unsanitary conditions, including rooms or bathrooms with pests. Other reviewers mention strong urine odors in the dementia setting and say they had to leave during a visit. A separate review also describes the facility as dirty and smelling, adding to concerns raised by residents and families.
caveat
4 reviews mention this
Food quality and service issues
Reviews point to problems with meals, condiments, and serving basics.
Some reviewers say meals arrived cold and that trays lacked condiments or even a fork. There are also concerns tied to later menus and organization, with one reviewer saying the menu was finally put together. A smaller number of positive comments mention the food being good, but the meal-related complaints still appear repeatedly enough to stand out.
differentiator
2 reviews mention this
Dementia and hospice support
Families describe hospice involvement alongside dementia care.
At least a couple of reviews describe residents with dementia being added to a hospice team and receiving hospice-related visits. One review says hospice communications included regular updates and face-time arrangements, while another mentions hospice during a resident’s final week. In both cases, families connect that support to day-to-day comfort and communication during a fragile stage of care.
common
4 reviews mention this
Communication during care matters
Families often mention frequent, direct communication from the care team.
Some reviews emphasize being kept informed, including updates on current condition and medications, rather than feeling left out of important decisions. Others describe regular check-ins during hospice involvement, including calls and shared updates. A separate review also describes getting responses to questions and requests from staff across the team, not just at the front desk.
caveat
1 reviews mention this
On-site navigation can be tough
Some reviewers describe restrictions and practical issues with getting in and out after hours.
One review says there are limitations on going out after 4 PM and that an alarm creates inconvenient routing for residents and visitors. The same reviewer notes the situation is less helpful when lighting or balance is a concern, even though they describe nurses and aides positively.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Memory Care
Skilled Nursing Facility
Barnstable Mun Boardman Polando (24 miles away)
Friendly, attentive staff in a clean, engaging community with pleasant dining and activities.
Understanding Dementia Through Its Seven Stages: A Comprehensive Look at Progression and Expectations
A Holistic Dementia Care Guide: Effective Strategies for Memory Support
Memory Care Pathways: A Holistic Guide to Dementia Support
