Bourne Manor Extended Care Facility

Pros

• The staff at Bourne Manor is attentive and caring, providing peace of mind to families about the safety of their loved ones.
• The facility takes COVID-19 precautions seriously and effectively coordinates medical appointments, contributing to a sense of security for patients and their families.
• The rooms are spacious, making visits more pleasant for family members.
• One reviewer noted significant progress in their husband’s recovery and expressed satisfaction with the quality of care received at Bourne Manor compared to previous facilities.
• Another individual observed the staff as friendly, efficient, and accommodating towards patients' needs during initial visits.

Cons

• The staff at Bourne Manor lied about a patient's food consumption, which raised serious concerns.
• There was inadequate staffing, especially on weekends, leading to poor patient care.
• A family member's condition significantly declined without proper diagnostic testing or observation from the staff.
• Patients were handled roughly, resulting in visible bruises and distress.
• Medication timeliness was lacking, causing patients to experience anxiety and discomfort.
• The facility misdiagnosed pneumonia in a resident, leading to unnecessary medication and delayed hospital transfer.
• The quality of food served at Bourne Manor was described as inedible and slop-like.
• Previous experiences with hospice care at the facility turned out negatively for past patients, raising concerns about overall patient treatment.

Review

Bourne Manor, a nursing home located in Bourne, MA, has drawn a diverse array of reviews from families and patients regarding the quality of care provided. These reviews reveal a spectrum of experiences—some families commend the staff for their attentiveness and care, while others report serious deficiencies that led to deteriorating health conditions among residents.

One positive review highlights the progress made by a patient during their stay at Bourne Manor. The family expressed appreciation for the attentive and caring staff, emphasizing the relief they felt knowing their loved one was safe. The facility's commitment to COVID-19 precautions and coordination for medical appointments such as dialysis was noted positively. In contrast to another facility where the patient had suffered a dislocated hip, Bourne Manor appeared to provide better room sizes and interaction between staff and patients. The overall sentiment in this review reflects satisfaction with both safety measures and personal attention received during visits.

However, contrasting narratives paint a more troubling picture of care at Bourne Manor. One family described harrowing experiences with their sister's treatment, reporting that she consumed little food or liquids during her stay and that staff misrepresented her condition despite direct inquiries. Serious neglect seemed evident when she fell out of bed without receiving necessary diagnostic tests for potential injuries. Upon removal to an ER, medical professionals identified severe dehydration due to insufficient intake while under care at Bourne Manor. This account raises significant concerns about monitoring residents’ health conditions and providing timely interventions.

Another alarming review focuses on inadequate responses from staff when a resident experienced respiratory issues due to COPD. The reviewer claimed that despite signs of distress in their mother’s condition—including misdiagnosed pneumonia—the nursing home failed to transfer her promptly to receive appropriate care until further medication was administered. They described how the situation rapidly deteriorated under Bourne Manor's supervision before being rectified at an external hospital, suggesting fundamental gaps in monitoring capabilities within the facility itself.

Further criticisms involve both incidents of rough treatment from caregivers toward patients and complaints about delayed medication administration causing distress among residents suffering from anxiety or other ailments. One reviewer recounted witnessing nurses handle an elderly uncle roughly enough to leave visible bruises on his arms—a disturbing indication of possible neglect or mistreatment due to insufficient staffing levels during peak times like weekends.

Families also expressed concern over subpar nutrition standards reported throughout the facility; complaints about food quality ranged from it being unappetizing to outright inedible—which only compounded problems for those residents who were already struggling with appetite issues or swallowing difficulties (often exacerbated by underlying health problems). In addition, frustrations surfaced regarding lost prescriptions and poor communication related to individualized patient needs—a crucial aspect given that every resident has unique dietary preferences or specific medication requirements that need meticulous attention.

Ultimately, the mixed experiences shared by families indicate a pressing need for improvement concerning both staffing levels at Bourne Manor as well as overall patient management practices. While some individuals have recognized sincere efforts by dedicated personnel striving under challenging circumstances, numerous accounts reveal serious lapses in patient care that can lead directly to life-threatening situations for vulnerable populations relying on these facilities for support. Acknowledging these successes alongside failures will be integral not only in addressing immediate concerns raised but also ensuring sustainable improvements aimed at maintaining dignity amongst residents while safeguarding health outcomes moving forward.

This part of Bourne, Massachusetts offers a convenient and peaceful setting for seniors looking to settle down. With multiple family practice physicians and a hospital nearby, residents can easily access medical care. There are also several pharmacies in the vicinity for medication needs. For dining options, there are several seafood restaurants as well as cafes like Starbucks and Panera Bread for a quick bite or coffee outing. Places of worship such as St Peter's Church-On-The-Canal provide spiritual support, while parks like Midway Recreation Area offer opportunities for outdoor activities. Transportation options are available with Thomas B. Landers Lot within reach. Overall, this area provides a balanced mix of healthcare services, dining choices, recreational opportunities, and transportation convenience for seniors seeking a comfortable living environment in Bourne.

Physicians

• PMG Family Practice-Bourne (0.4 miles)
• Langston John R Oral Surg (0.4 miles)
• Bourne Family Medicine (0.5 miles)
• Plymouth Ears Nose & Throat At Bourne (0.7 miles)
• Jordan Plaza (3.1 miles)
• Briarpatch Pediatrics (4.6 miles)
• 6A Primary Care (4.8 miles)

Restaurants

• Trading Post Lounge (0.7 miles)
• Lobster Trap Co. (1.5 miles)
• Lobster Pot (2.8 miles)
• Seafood Shanty (2.8 miles)
• Lindsey's Family Restaurant (2.9 miles)
• Barlow's Clam Shack (3.1 miles)
• Stonebridge Bistro (3.6 miles)

Hospitals

• Medical Affiliates Of Cape Cod (0.8 miles)
• Spaulding Rehabilitation Hospital Cape Cod (6.1 miles)
• Tobey Hospital (6.8 miles)
• Faxon Center (11.9 miles)

Cafes

• Starbucks (1.3 miles)
• Daily Brew Coffee House (5.3 miles)
• Village Cafe (9.4 miles)
• Panera Bread (9.6 miles)
• Cape Cod Coffee (9.6 miles)

Pharmacies

• CVS Pharmacy (1.4 miles)
• CVS Pharmacy (4.4 miles)
• CVS Pharmacy (5.6 miles)
• North Falmouth Pharmacy (6.1 miles)
• Shaw's Pharmacy (6.2 miles)
• CVS Pharmacy (6.2 miles)
• Walgreens (7.5 miles)

Places of Worship

• St Peter's Church-On-The-Canal (1.5 miles)
• St Elizabeth Seton Church (7.5 miles)
• Seventh-Day Adventist Church (11.8 miles)

Parks

• Midway Recreation Area (1.7 miles)
• Herring Run Recreational Area (2.9 miles)

Transportation

• Thomas B. Landers Lot (8.5 miles)