For more information about senior living options: (844) 490-3973
3.5 from 4 reviews
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Skilled Nursing Facility
Pricing
Heritage Hall West offers competitive pricing for its accommodation options, particularly when compared to the broader market in Hampden County and throughout Massachusetts. For a one-bedroom unit, residents can expect to pay $4,695 per month, which is slightly above the county average of $4,085 but more affordable than the state average of $5,349. The two-bedroom units are priced at $5,495, again positioning them above the Hampden County rate of $4,672 while remaining lower than the state average of $6,151. This pricing structure suggests that Heritage Hall West strikes a balance between quality living and affordability in a region known for its varied cost of living.
Floor plans
Heritage Hall West
Hampden County
Massachusetts
1 Bedroom
$4,695
$4,085
$5,349
2 Bedrooms
$5,495
$4,672
$6,151
Overall Review
Cons
The relative had a terrible experience at the rehabilitation facility due to lost dentures, clothes, and a missing walker resulting in falls.
Communication at the facility was described as terrible, with frequent disconnections during phone calls and inconsistent responses to messages.
The first review advises not recommending the facility based on the negative experiences mentioned.
Review
Heritage Hall West, a skilled nursing facility in Agawam, MA, has received mixed reviews from individuals who have had loved ones stay there for rehabilitation. While some have had positive experiences, others have expressed disappointment with the facility's communication and ability to provide proper care.
One individual shared that their relative had previously been to Heritage Hall West and had good experiences. However, during her most recent stay from June 22nd to July 22nd, it was a terrible experience. The staff lost her denture and clothes, discharged her without her walker leading to two falls, and even found her using another resident's wheelchair. The lack of communication was evident as calls frequently got disconnected when trying to reach her ward, and messages left for various departments were not consistently returned.
However, not all experiences at Heritage Hall West have been negative. Another individual praised the facility as the best they have encountered in terms of care for their brother-in-law. They commended the staff, including the Executive Director, for being on top of everything and providing top-notch attention. The cleanliness of the facility was notable, along with friendly caregivers. The patient received thorough physical therapy as well as occupational and respiratory therapy.
In another heartwarming review, a person expressed profound gratitude for the care their sister received at Heritage Hall West. Despite being born a "little person" at only 3 1/2 feet tall and developing complications due to stunted growth, she received exceptional care during her over-year-long stay until she passed away two years ago at the age of 50. The staff ensured her comfort by providing clean clothes and bedding while also encouraging her to get out of bed and explore different environments. Additionally, the facility accommodated her husband, who is also a "little person," by celebrating their anniversary together.
Overall, these reviews showcase diverse experiences at Heritage Hall West. While one individual faced multiple challenges with misplaced belongings and poor communication, others praised the facility for its excellent care, cleanliness, and dedicated staff. It is important for individuals to carefully consider such feedback when making decisions about skilled nursing facilities and rehabilitation centers.
Features
Housing
21 resident community capacity
Types of Care
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Amenities
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Transportation
Bradley International (10 miles away)
Care Services
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice careHospice care is important for seniors as it provides specialized end-of-life support, pain management, and emotional comfort for both the senior and their loved ones. It allows seniors to maintain dignity, receive personalized care, and spend their remaining time in a peaceful and comfortable environment.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.
Dining
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Activities
Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
Description
Heritage Hall West in Agawam, MA is a premier assisted living community that offers a range of amenities and care services to meet the needs of its residents. The community provides a comfortable and fully furnished living space for seniors, with options for respite or short term stays.
Residents can enjoy their favorite TV shows with cable or satellite TV in their own private rooms. There is also a dining room where delicious meals are served, with special dietary restrictions taken into consideration. The community offers housekeeping services to ensure that the living spaces are clean and well-maintained.
For those who enjoy spending time outdoors, Heritage Hall West provides beautiful gardens and outdoor spaces where residents can relax and take in the fresh air. Wi-Fi/high-speed internet is available for residents who wish to stay connected with loved ones or engage in online activities.
The caring staff at Heritage Hall West provide 24-hour supervision and assistance with daily activities such as bathing, dressing, and transfers. They work closely with health care providers to coordinate medical needs and medication management. Residents on specialized diabetes diets or with other dietary restrictions will have their needs catered to.
The community also offers various programs to promote mental wellness among residents. Scheduled daily activities keep seniors engaged and entertained. In terms of nearby amenities, there are two cafes, four parks, 15 pharmacies, 27 physicians, 28 restaurants, one transportation option, and six hospitals within close proximity to Heritage Hall West.
Overall, Heritage Hall West strives to provide a comfortable and enriching environment for seniors where they can receive quality care while enjoying a range of amenities and nearby conveniences.
Nearby Places of Interest
Physicians
Riverbend Medical Group (0.3 miles)
Madonna M. Santos OD (0.4 miles)
Hampden County Physician Associates (1.1 miles)
Pediatric Associates of Hampden County of West Springfield (1.5 miles)
Heritage Hall West offers competitive pricing for its accommodation options, particularly when compared to the broader market in Hampden County and throughout Massachusetts. For a one-bedroom unit, residents can expect to pay $4,695 per month, which is slightly above the county average of $4,085 but more affordable than the state average of $5,349. The two-bedroom units are priced at $5,495, again positioning them above the Hampden County rate of $4,672 while remaining lower than the state average of $6,151. This pricing structure suggests that Heritage Hall West strikes a balance between quality living and affordability in a region known for its varied cost of living.
Heritage Hall West on seniors.fyi includes 4 photos including images showing bedroom, interior, decor, artwork, healthcare, kitchen, dining, appliances, and more.
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Senior move management provides specialized support for older adults relocating by assisting with logistics, emotional challenges, and downsizing decisions to ensure a smooth transition to new living environments. These services address the unique needs of seniors and have become increasingly important as baby boomers retire and seek to downsize.
Weight training is vital for seniors to maintain muscle mass, bone density, and overall health, combating age-related declines through customized resistance exercises that enhance balance and well-being. Safe routines should start with realistic goals and proper form, while emphasizing gradual progress and consultations with healthcare providers to ensure safety and effectiveness.
The Sandwich Generation comprises adults managing the dual responsibilities of caring for aging parents and raising children, leading to significant emotional, logistical, and financial challenges. This situation is exacerbated by longer life expectancies and cultural expectations, necessitating effective coping strategies and support resources to alleviate caregiver stress and burnout.
Heritage Hall West photos
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Interior
Bedroom
Dining
Healthcare
Interior
Decor, Living Room, Artwork, Chandelier, and Fireplace