Cadia Healthcare - Wheaton

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  • Interior

    A hospital room with two beds, floral decorations, and a window.

  • Decor

    A well-lit nursing home room featuring two beds with patterned bedding, a television mounted on the wall, and a floral arrangement on the dresser.

  • Living Room

    A cozy living room with a grand piano and a chandelier, featuring a fireplace and comfortable seating.

  • Building

    A well-maintained building with a welcoming entrance and green landscaping under a clear blue sky.

  • Architecture

    A welcoming entrance to a modern brick building, framed by greenery and a large tree.

  • Bedroom

    A cozy hotel room featuring two separate beds, vibrant wall colors, and floral decorations.

  • Trees

    A building entrance with a green awning and surrounding trees and landscaping.

  • Landscaping

    A welcoming entrance with a blue canopy surrounded by greenery.

  • Kitchen

    A living room scene featuring a TV displaying a woman in a kitchen setting.

  • Fireplace

    A warm and inviting living room featuring a grand piano, elegant chandelier, and cozy seating area.

  • Television

    A cozy room with two beds, decorated in warm colors and equipped with a television.

Cadia Healthcare - Wheaton

4011 Randolph Road, Wheaton, MD 20902

For more information about senior living options: (844) 490-3973

4.1 from 98 reviews
5 stars
67
4 stars
11
3 stars
0
2 stars
1
1 stars
19

Skilled Nursing Facility

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    Overall Review of Cadia Healthcare - Wheaton

    Pros

    • pro The staff are friendly and welcoming to both visitors and residents.
    • pro The facility is clean, well-kept, and inviting.
    • pro The care team is compassionate, attentive, and focused on residents' well-being.
    • pro Linda, the Director of Nursing, is experienced, compassionate, and responsive.
    • pro Adeline, the evening GNA, is a wonderful, caring professional.
    • pro The rehabilitation team provides effective physical therapy and supportive care.
    • pro Isabel delivers outstanding customer service.
    • pro The activities director keeps residents engaged with daily activities.
    • pro The facility communicates with families and keeps them informed about care plans.

    Cons

    • pro The reviewer calls the facility an absolute disaster, resembling a jail.
    • pro The rooms are outdated, dimly lit, and oppressive, not conducive to healing.
    • pro The patient arrived late and never received a bath for five days.
    • pro The equipment is outdated, with manual beds leaving patients in one position for too long.
    • pro There was no phone in the room, making it hard to stay connected with loved ones.
    • pro Relocation and paperwork took hours to complete, delaying necessary moves.
    • pro A welcome meeting was held only after the family decided to relocate, adding to a chaotic process.
    • pro The reviewer would not send a loved one there, calling it a disaster waiting to happen.
    • pro The facility is described as unorganized with no privacy and staff not communicating with families.
    • pro An overpowering smell was noted, with speculation that the facility is Medicaid-funded and underfunded.
    • pro Management is criticized as being focused on money rather than residents, with a call for a state investigation.
    • pro The facility is not new and shows its age, detracting from perceived quality of care.
    • pro There is inconsistency between shifts in how care is delivered.

    Review

    Complete Care in Wheaton elicits a wide range of experiences from families and visitors, with many praising the facility for its warmth, attentiveness, and cleanliness, while a few accounts describe serious concerns about management, privacy, and the overall environment. Across the board, several reviewers emphasize that the staff genuinely cares for residents and that communication about care plans and day-to-day happenings is a clear priority. Families repeatedly note feeling informed and comforted by the level of involvement from caregivers, which helps them trust that their loved ones are in capable hands.

    A number of reviews spotlight individual staff members who stood out for their kindness and professionalism. Lilian Kobi, in particular, is singled out for a welcoming and supportive demeanor that left a strong impression during interviews and visits. Linda, the Director of Nursing, is described as compassionate, experienced, and effective at addressing concerns - someone who can be relied upon to follow up and keep families reassured about their loved ones' care. Adeline, the evening GNA, is also repeatedly praised for her genuine care and the way she makes families feel confident when she's on shift. Other staff members, including nurses and aides like Roger, are remembered for going above and beyond to create a sense of peace and security for relatives who place their trust in the facility. In some reviews, staff - including those in rehabilitation - are credited with helping residents regain mobility and quality of life, reflecting a strong focus on rehab and activity that supports healing.

    Cleanliness and a welcoming environment appear to be consistent strengths at Complete Care Wheaton. Several reviewers describe the facility as clean, well-kept, and inviting, with a comfortable atmosphere that helps residents feel at ease. Some visitors note that the space may not be cutting-edge or brand-new, but it maintains a tidy, orderly feel that contributes to residents' comfort. The presence of organized activities and engaging rehabilitation programs is highlighted as a major positive, with residents benefiting from daily plans and a dedicated activities director who helps combat boredom and keeps residents engaged. Food service is also mentioned positively by some reviewers, who appreciate staff responsiveness when additional meals are requested.

    But not all reviews align on these notes. A prominent review labeled "Avoid This Facility at All Costs - A Nightmare Experience" paints a starkly different picture. The writer argues that the facility resembles a jail more than a healing environment, with outdated rooms, dim lighting, and a lack of basic comforts. They claim that residents received no baths for five days after admission, a striking example of neglect in their view. The reviewer also describes inconsistency in caregiving practices, with staff appearing to distribute meals and handle restroom assistance before tending to residents' basic needs. Outdated equipment, such as manual beds, is described as unsafe and uncomfortable, and there was no telephone in the resident's room, making communication with family difficult. The bureaucratic side of care - paperwork, relocations, and billing - was reportedly slow and frustrating, taking hours to complete forms and delaying movement to a more appropriate setting. The reviewer ends with a strong warning to other families, calling for investigations and advising against sending loved ones there.

    An earlier, more somber thread in the reviews reflects concerns about privacy and the emotional toll of experiences within the facility. A criticism references a family member's passing, noting a lack of privacy and minimal communication during a vulnerable time. Some reviewers mention a perception that the facility is not providing the level of proactive guidance they expect for visitors and families, which can amplify distress when a loved one is coping with illness or end-of-life matters. The sense of disorganization and a need for stronger leadership in certain areas contrasts with the more positive, personalized care described by others, underscoring that experiences can vary significantly even within the same building.

    One review also raises questions about the facility's branding and management decisions, mentioning a name change from Cadia Healthcare and suggesting that some online reviews may be manipulated. While this perspective is specific and provocative, it invites prospective families to look beyond the surface and ask direct questions about governance, transparency, and patient safety practices. It's a reminder that appearances can be deceiving and that real-world experiences - especially around baths, mobility, privacy, and timely communication - matter deeply to residents and their families.

    In sum, Complete Care Wheaton seems to offer a largely positive environment in which many residents receive attentive, compassionate care from staff who are genuinely engaged with their well-being. Clean facilities, accessible and responsive staff, strong rehab programs, and a culture of family involvement are repeatedly cited as major strengths. On the other hand, there are credible, detailed accounts of serious flaws - particularly in areas of privacy, timely care, facility conditions, and administrative efficiency - that should give prospective families pause and prompt them to conduct thorough visits, ask pointed questions about daily routines, privacy protections, and the facility's readiness to handle urgent needs. The juxtaposition of these experiences suggests that the care you receive may depend heavily on the day, the staff on duty, and the systems leadership has in place to support consistent, high-quality care.

    Features

    Housing

    • 116 resident community capacity 116 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Ronald Reagan Washington National (14 miles away) Ronald Reagan Washington National (14 miles away)
    • Washington Dulles International (22 miles away) Washington Dulles International (22 miles away)
    • Baltimore-Washington International (24 miles away) Baltimore-Washington International (24 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Cadia Healthcare - Wheaton is an assisted living community located in Wheaton, MD. Our community offers a wide range of amenities to ensure the comfort and well-being of our residents.

    For the convenience of our residents, we have a beauty salon on-site where they can enjoy professional hair and nail services. We also provide cable or satellite TV so that residents can stay entertained in their own private rooms. Additionally, we offer community-operated transportation to make it easy for residents to get around town.

    Our community features a computer center for residents who want to stay connected and engaged with technology. We have a dining room where delicious meals are served restaurant-style, ensuring that residents receive nutritious and satisfying food options. For those who enjoy fitness activities, we have a fitness room where they can exercise and stay active.

    Residents can also take advantage of our fully furnished accommodations, gaming room, garden, small library, wellness center, and Wi-Fi/high-speed internet access. Housekeeping services are provided to keep the living spaces clean and tidy.

    At Cadia Healthcare - Wheaton, we prioritize the well-being of our residents. Our care services include 24-hour call systems and supervision for added safety and peace of mind. Our staff assists with activities of daily living such as bathing, dressing, and transfers. We also provide medication management and offer special dietary restrictions for those with specific needs.

    Our community offers various activities to keep residents engaged and entertained. These include concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities.

    Furthermore, Cadia Healthcare - Wheaton is conveniently located near parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals.

    Join us at Cadia Healthcare - Wheaton for a comfortable assisted living experience where all your needs are taken care of in a supportive environment.

    Nearby Places of Interest

    Pharmacies

    • Walgreens (0.3 miles)
    • CVS Pharmacy (1.4 miles)
    • CVS Pharmacy (1.6 miles)
    • CVS Pharmacy (1.7 miles)
    • CVS Pharmacy (1.9 miles)
    • CVS Pharmacy (2.5 miles)
    • CVS Pharmacy (2.9 miles)

    Parks

    • Winding Creek Local Park (0.6 miles)
    • Georgian Forest Park & Tennis Courts (1.7 miles)
    • Falls Road Park (5.3 miles)
    • Rock Creek Regional Park (5.3 miles)
    • Chevy Chase Park (5.4 miles)
    • Rock Creek Park (6.4 miles)
    • Chesapeake and Ohio Canal National Historic Park (7.5 miles)

    Transportation

    • Glenmont Metro Station (1.5 miles)
    • Twinbrook Metro Station (2.2 miles)
    • Grosvenor-Strathmore Metro Station (2.4 miles)
    • Hertz Rent A Car (2.8 miles)
    • Forest Glen Metro Station (3.5 miles)
    • Rockville Metro Station (4 miles)
    • Medical Center Metro Station (4.2 miles)

    Restaurants

    • Jollibee (1.8 miles)
    • McDonald's (2.2 miles)
    • Silver Diner (2.3 miles)
    • McDonald's (2.7 miles)
    • Founding Farmers (4.1 miles)
    • Menchie's Westfield Montgomery Mall (4.2 miles)
    • Sichuan Pavilion (4.4 miles)

    Physicians

    • Potomac Valley Orthopedic (3.2 miles)
    • Capitol Medical Group (4.4 miles)
    • Montgomery Internal Medicine (6.5 miles)
    • The Centers For Advanced Orthopaedics (6.6 miles)
    • Occupational Health Consultants (6.7 miles)
    • Potomac Pediatrics (7.2 miles)
    • Mary's Center (8.2 miles)

    Hospitals

    • Holy Cross Hospital (3.8 miles)
    • Adventist HealthCare Shady Grove Medical Center (7 miles)
    • Sibley Memorial Hospital (8.5 miles)

    Theaters

    • AMC Montgomery 16 (4.3 miles)
    • AMC DINE-IN Rio Cinemas 18 (7.5 miles)

    Places of Worship

    • Christ Congregational Church (4.6 miles)
    • Saint Andrew Kim Catholic Church (6.1 miles)
    • Rockville Evangelical Mission (7.5 miles)
    • Church of the Redeemer (9 miles)

    Cafes

    • Tatte Bakery & Cafe (5.3 miles)
    • Starbucks (6.6 miles)
    • Starbucks (6.6 miles)
    • Lost Sock Roasters (6.7 miles)
    • Silver Diner (7.5 miles)
    • Starbucks (8.1 miles)
    • Starbucks (8.3 miles)

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