Modena Reserve at Kensington

Pros

• The staff at Modena Reserve at Kensington is described as extremely friendly, caring, and responsive to residents' needs, creating a warm and welcoming environment.
• Residents appreciate the cleanliness and beautiful design of the facility, which resembles a sophisticated hotel.
• Many reviewers commend the variety of engaging activities offered, highlighting events that cater to residents' diverse interests and talents.
• The meals served are consistently praised for their taste and quality, with residents expressing enjoyment in the dining experience.
• Families feel reassured knowing their loved ones are receiving good care and support from attentive staff members.
• Reviewers note that the transition process for new residents is smooth, with staff providing assistance in settling in.
• Overall experiences at Modena Reserve have been positive, with many recommending the facility for its excellent service and vibrant community atmosphere.

Cons

• The resident expressed frustration with the 10% rent increase after only one year, which was unexpected and difficult to accept given the slow response time from caregivers.
• A reviewer noted that the facility appeared glitzy but lacked adequate caregiver support, suggesting that residents might be better off bringing in their own outside caregivers due to poor care from the staff.
• Another individual reported that they had to ensure their family member received proper care, as essential services like bathing were neglected for weeks.
• A reviewer felt the facility was understaffed and frequently experienced long response times when pressing for assistance, leading to dissatisfaction with care quality.
• While Modena Reserve was praised for its appearance and amenities, one person highlighted a strange décor that made them uncomfortable and did not feel it suited their needs.
• Some reviews mentioned inconsistent services in the early weeks after moving in, including issues with showering, housekeeping, laundry, and meal delivery.
• One resident's family member pointed out that despite having a wrist unit for assistance calls, their loved one stopped using it due to lengthy wait times for help during initial days at the facility.
• Although meals were generally well-received, there was criticism regarding the lack of variety on menus over extended periods of time.

Review

Modena Reserve at Kensington emerges as a complex yet compelling option in the realm of assisted and independent living facilities, drawing a variety of opinions from current residents and their families. Rated highly for its aesthetic appeal, the facility is likened to a luxury hotel with its modern design, vibrant communal areas, beautiful gardens adorned with sculptures and fountains, and an inviting lobby that makes a strong first impression. Many reviewers appreciate the attention given to aesthetics as it creates an appealing atmosphere for residents who choose to make Modena their home. The venue has been consistently described as clean and well-maintained, which adds to the overall sense of comfort for both residents and their families.

However, while Modena's physical environment garners much praise, the quality of care provided has produced mixed reviews among residents. Some family members report positive experiences regarding how staff interact with their loved ones. For instance, they note that caregivers are often friendly and attentive, fostering a sense of community among residents. Many seem pleased with how staff members engage personally with those under their care. In particular, one family member highlighted that staff promptly responded to requests concerning their mother’s needs after she moved in, establishing a rapport where personnel knew her name—an important detail that left the family feeling reassured about her well-being.

Conversely, several concerns about staffing levels emerged from various accounts indicating that assistance may not always be readily available when needed. One resident shared a challenging experience regarding response times; pressing a pendant for help resulted in waits extending beyond 20 to 30 minutes on occasion. This scenario led some individuals to opt for additional outside caregiving services to compensate for perceived shortages in prompt care within the facility itself—a situation that can foster feelings of frustration and helplessness among those who rely heavily on immediate assistance.

Additionally, while many reviewers appreciated various activities organized by Modena—ranging from arts and crafts sessions inspired by events like the Kentucky Derby to lectures led by intellectually accomplished residents—there were comments about inconsistency in service delivery during initial transition periods into assisted living. These challenges reportedly involved delays in receiving essential services such as bathing or laundry within the first few weeks after moving in. Fortunately, numerous accounts mentioned that once routines were established post-transition phase—typically around six weeks—services improved significantly.

The community experience remains a cornerstone of what makes Modena Reserve attractive according to many reviewers; social opportunities abound through shared meals and activities designed not just for entertainment but also engagement among different groups: independent living participants mixing with those needing more support. Even though some have pointed out minor issues regarding menu variations in dining options or ongoing staffing shortages impacting individualized care quality at peak times, many maintain that the overall value provided aligns well with costs associated with living there.

In summary, Modena Reserve presents itself as an upscale facility providing varying degrees of care tailored primarily toward creating enjoyable resident experiences through extensive amenities and rich activity schedules while simultaneously addressing shortcomings around staffing consistency. Overall satisfaction levels largely depend on individual expectations concerning caregiving frequency versus social engagements offered within this elegant setting—the reviews echo sentiments of gratitude combined with cautious optimism as families navigate this intricate landscape seeking suitable environments for their loved ones amidst life’s transitions.

Located in Kensington, Maryland, this neighborhood offers convenience and accessibility to a variety of essential services for seniors. With multiple CVS Pharmacies within a few miles radius and several medical facilities nearby, including Holy Cross Hospital and Sibley Memorial Hospital, healthcare needs can easily be met. Transportation options are also readily available with several metro stations within a short distance. For leisure activities, there are numerous parks such as Winding Creek Local Park and Rock Creek Park for outdoor enjoyment. Additionally, there are places of worship like Christ Congregational Church for spiritual fulfillment. Cafes like Tatte Bakery & Cafe provide opportunities for socializing and enjoying a cup of coffee. Overall, this area provides a well-rounded environment for senior living with access to healthcare, transportation, recreational activities, and community amenities.

Pharmacies

• CVS Pharmacy (0.4 miles)
• CVS Pharmacy (1.3 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.6 miles)
• CVS Pharmacy (2.7 miles)
• CVS Pharmacy (3 miles)

Restaurants

• Jollibee (1.1 miles)
• McDonald's (3.3 miles)
• Silver Diner (3.3 miles)
• Denizens Brewing Co. (3.7 miles)
• Menchie's Westfield Montgomery Mall (3.9 miles)
• McDonald's (3.9 miles)
• McDonald's (4.1 miles)

Transportation

• Grosvenor-Strathmore Metro Station (1.6 miles)
• Forest Glen Metro Station (1.9 miles)
• Medical Center Metro Station (2.4 miles)
• Glenmont Metro Station (2.6 miles)
• Bethesda Metro Station (3.3 miles)
• Twinbrook Metro Station (3.5 miles)
• Hertz Rent A Car (4.2 miles)

Parks

• Winding Creek Local Park (2.1 miles)
• Georgian Forest Park & Tennis Courts (3.3 miles)
• Chevy Chase Park (3.3 miles)
• Rock Creek Park (4.4 miles)
• Fort Slocum Park (5.7 miles)
• Falls Road Park (6.1 miles)
• Chesapeake and Ohio Canal National Historic Park (6.3 miles)

Hospitals

• Holy Cross Hospital (2.2 miles)
• Sibley Memorial Hospital (6.6 miles)
• Medstar Washington Hospital Center (7.5 miles)
• Children's National Medical Center (7.7 miles)
• MedStar Georgetown University Hospital (8.1 miles)
• Georgetown University Hospital Pasquerilla Center (8.1 miles)
• Howard University Hospital (8.2 miles)

Physicians

• Capitol Medical Group (2.4 miles)
• Potomac Valley Orthopedic (5.2 miles)
• Mary's Center (6.3 miles)
• Foxhall Pediatrics (6.6 miles)
• Children's National - Main Hospital (7.7 miles)
• The Centers For Advanced Orthopaedics (8 miles)
• Occupational Health Consultants (8.1 miles)

Places of Worship

• Christ Congregational Church (3.3 miles)
• Basilica of the National Shrine of the Immaculate Conception (7.6 miles)
• Saint Andrew Kim Catholic Church (8.1 miles)
• College Park United Methodist Church (8.2 miles)

Cafes

• Tatte Bakery & Cafe (3.4 miles)
• Starbucks (4.8 miles)
• Lost Sock Roasters (4.8 miles)
• Starbucks (8 miles)
• The Coffee Bar (8.2 miles)

Theaters

• AMC Montgomery 16 (4 miles)