Collingswood Rehabilitation And Healthcare Center

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Collingswood Rehabilitation And Healthcare Center

299 Hurley Avenue, Rockville, MD 20850

For more information about senior living options: (844) 490-3973

3 from 90 reviews
5 stars
28
4 stars
18
3 stars
5
2 stars
6
1 stars
33

Skilled Nursing Facility

Overall Review of Collingswood Rehabilitation And Healthcare Center

Pros

  • pro Some staff members are described as very nice, despite being understaffed.
  • pro The facility has been noted for being clean and well-maintained in certain reviews.
  • pro A few individuals found the nursing home to be the best in the area, appreciating the professional staff.
  • pro There are acknowledgments of renovations that have improved the aesthetic of the facility.
  • pro Some reviewers expressed hope for finding a place where their loved ones would be treated respectfully.

Cons

  • pro The staff is negligent and often ignores residents' requests for help.
  • pro Basic care services are weak, and there is a lack of respect among the staff.
  • pro Residents frequently wait for hours to receive assistance, leading to unsafe situations.
  • pro Call buttons go unanswered, leaving residents feeling unsafe and uncared for.
  • pro Residents experience neglect, such as being left in soiled clothing for extended periods.
  • pro Meals provided are inappropriate and do not meet dietary needs, raising concerns about nutritional care.
  • pro Communication with families regarding medical plans is poor and often nonexistent.
  • pro Staff members display rudeness and unhelpfulness towards both residents and their families.
  • pro There are reported incidents of theft within the facility, contributing to a lack of trust in the environment.
  • pro The overall cleanliness of the facility has deteriorated, resulting in unpleasant odors and unsanitary conditions.

Review

The reviews from various family members of residents at Collingswood have painted a deeply troubling picture of the facility, exposing serious issues related to care, staff responsiveness, and overall resident well-being. Many reviewers expressed their extreme dissatisfaction with the level of care provided, describing disturbing instances of neglect that would raise alarm for anyone considering placing a loved one in this nursing home. From insufficient attention to basic hygiene to the absence of essential medical care, it is evident that the experiences shared invoke significant concern regarding whether this establishment can provide a safe and nurturing environment for vulnerable individuals.

A common thread throughout these reviews is the alarming lack of response from nursing staff when patients call for help or assistance. Family members reported waiting extensive periods for staff to answer call buttons or attend to their loved ones’ needs—instances cited included delays of over three hours before assistance was rendered. One reviewer recounted an agonizing experience where their mother laid in her own waste overnight, only to be told by nursing staff that it would take another hour before someone could come to help. Such narratives indicate not only a systemic issue with staffing levels but also a daunting disregard for the dignity and humanity of residents who rely on caregivers for basic services.

In addition to reports about poor responsiveness, there were numerous complaints about inadequate nutrition and meal planning. Reviewers noted disturbing meals being served—such as hot dogs being given to elderly patients requiring renal care—as emblematic of negligence toward dietary requirements crucial for residents' health. Further compounding these concerns was the reported failure to properly manage medication schedules; many families alleged that medications promised were not administered or recorded correctly, leading to additional risks concerning their loved ones’ health.

Significant frustrations also emerged surrounding communication between staff and family members. Reviews highlighted how family members often faced challenges in obtaining timely updates regarding treatment plans or even declining conditions while their loved ones were cared for in isolation due to COVID-19 protocols. With no proactive outreach from medical staff about their family member's condition or care plans, reviewers felt left in the dark and neglected entirely during critical times when they sought information or reassurance regarding acute medical situations.

Moreover, several reviewers alluded to an overall atmosphere within Collingswood that feels disrespectful and dehumanizing—not just towards residents but also concerning familial advocacy efforts. Staffing members reportedly exhibited unprofessional behavior, including snide remarks made near patient rooms or dismissive attitudes when approached by worried relatives seeking assistance. The sense of urgency and need expressed by families desperate for better conditions seemed frequently met with indifference rather than compassion.

In stark contrast are a handful of positive reviews praising "wonderfully professional" staffs at other facilities labeled as “the best” in the area—a sharp juxtaposition underscoring how drastically care quality can vary from one institution to another even within similar localities. These sentiments highlight an urgent need for transparency and accountability within long-term care facilities like Collingswood because every single review underscores a collective despair over what feels like systemic failures rather than occasional missteps.

Ultimately, reviews serve as powerful testimonials urging potential residents' families not merely to contemplate aesthetics or reputation but rather critically assess both qualitative aspects like compassion alongside quantitative factors such as staffing ratios when choosing suitable environments capable of meeting complex needs amidst vulnerable populations' intersections—especially during challenging times exacerbated by external crises like a pandemic that has changed caregiving landscapes dramatically across communities nationwide.

Features

Housing

  • 160 resident community capacity 160 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Washington Dulles International (18 miles away) Washington Dulles International (18 miles away)
  • Ronald Reagan Washington National (18 miles away) Ronald Reagan Washington National (18 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Collingswood Rehabilitation And Healthcare Center in Rockville, MD is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

For those who value their appearance, there is a beauty salon available onsite. Residents can also enjoy their favorite TV shows with cable or satellite TV in their fully furnished accommodations. Transportation is made convenient with community-operated transportation and transportation arrangements for non-medical purposes.

The center boasts a computer center where residents can stay connected and engaged. Meals are served in the elegant dining room, offering a restaurant-style dining experience. Special dietary restrictions are accommodated to cater to individual needs.

To promote an active lifestyle, there is a fitness room available for exercise enthusiasts. Residents can also engage in various recreational activities in the gaming room or spend time outdoors in the beautiful garden space. A small library is provided for those who enjoy reading.

Housekeeping services ensure that residents live in clean and tidy surroundings, while move-in coordination makes transitioning into the community seamless. Private bathrooms provide privacy and convenience.

To support overall well-being, there is a wellness center that offers 24-hour call system and 24-hour supervision for peace of mind. Assistance with daily activities such as bathing, dressing, and transfers is readily available. Medication management ensures that residents receive their required medications on time. A mental wellness program is also offered to support emotional health.

In terms of nearby amenities, there are several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals located conveniently close by.

At Collingswood Rehabilitation And Healthcare Center in Rockville MD, residents can expect exceptional care services combined with luxurious amenities to create a comfortable and fulfilling assisted living experience.

Nearby Places of Interest

This part of Rockville, Maryland offers a convenient and diverse range of amenities for seniors looking to settle in the area. With several pharmacies, physicians' offices, and hospitals within close proximity, residents can easily access healthcare services. There are also plenty of cafes and restaurants for dining out or enjoying a cup of coffee with friends. The neighborhood is surrounded by parks, providing opportunities for outdoor recreation and leisurely strolls. The transportation options include nearby metro stations and car rental services, making it easy to get around the city. Additionally, there are places of worship for spiritual nourishment and community involvement. Overall, this part of Rockville combines accessibility, entertainment, and essential services to create a comfortable living environment for seniors.

Pharmacies

  • Safeway Pharmacy (0.9 miles)
  • Walgreens (1.5 miles)
  • CVS Pharmacy (1.8 miles)
  • CVS Pharmacy (2 miles)
  • Walgreens (2.1 miles)
  • CVS Pharmacy (2.2 miles)
  • CVS Pharmacy (3.3 miles)

Cafes

  • Starbucks (1 miles)
  • Silver Diner (2.1 miles)
  • Starbucks (2.7 miles)
  • Starbucks (4.4 miles)
  • Starbucks (4.7 miles)
  • Starbucks (5.4 miles)

Physicians

  • The Centers For Advanced Orthopaedics (1.1 miles)
  • Occupational Health Consultants (1.1 miles)
  • Potomac Pediatrics (1.6 miles)
  • Potomac Valley Pediatrics (4 miles)
  • Family Allergy & Asthma Care (4.2 miles)
  • Tibor E Frekko (4.3 miles)
  • Kane Howard MD (4.6 miles)

Hospitals

  • Adventist HealthCare Shady Grove Medical Center (1.2 miles)
  • Holy Cross Germantown Hospital (7.3 miles)

Restaurants

  • Sichuan Pavilion (1.5 miles)
  • Cava (1.8 miles)
  • Dulcinea Bar and Grill (2.1 miles)
  • Guapo S Gaithersburg (2.1 miles)
  • Peter's Grill (2.2 miles)
  • Founding Farmers (2.3 miles)
  • Yard House (2.3 miles)

Parks

  • Falls Road Park (1.7 miles)
  • Bohrer Park (3.2 miles)
  • Rock Creek Regional Park (3.4 miles)
  • Aberdeen Park (4.3 miles)
  • Winding Creek Local Park (5.3 miles)
  • Georgian Forest Park & Tennis Courts (6.6 miles)
  • Great Falls Park (7.5 miles)

Transportation

  • Rockville Metro Station (1.8 miles)
  • Shady Grove Metro Station (2.3 miles)
  • Hertz Rent A Car (2.9 miles)
  • Twinbrook Metro Station (3.6 miles)
  • Nextcar Gaithersburg South (5.2 miles)
  • Grosvenor-Strathmore Metro Station (5.8 miles)
  • Glenmont Metro Station (7.1 miles)

Theaters

  • AMC DINE-IN Rio Cinemas 18 (2.1 miles)
  • AMC Montgomery 16 (4.7 miles)

Places of Worship

  • Rockville Evangelical Mission (3 miles)
  • Church of the Redeemer (6.3 miles)
  • Saint Andrew Kim Catholic Church (7.9 miles)

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