Future Care Old Court in Randallstown, MD

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  • Interior

    A cozy living room with a sofa, coffee table, plants, and an abstract painting on the wall.
  • Decor

    A neatly arranged dining area with tables and chairs set for a meal.
  • Building

    Entrance sign for Crofton Care & Rehabilitation Center.
  • Architecture

    A modern hotel building with large windows under a blue sky, surrounded by trees.
  • Bedroom

    A cozy hotel room featuring a bed, two lamps, chairs, and a window with curtains.
  • Exercise Equipment

    A physical therapy treatment room with exercise equipment and a padded table.

Future Care Old Court in Randallstown, MD

5412 Old Court Road, Randallstown, MD 21133

For more information about senior living options: (844) 490-3973

4.1 from 106 reviews
5 stars
69
4 stars
11
3 stars
9
2 stars
6
1 stars
11

Skilled Nursing Facility

Overall Review of Future Care Old Court

Pros

  • pro The staff at FutureCare Old Court provided exceptional care with compassion, dignity, and professionalism.
  • pro Meredith, a nurse, was described as an angel - professional, thorough, and sincere in resolving concerns.
  • pro Every staff member makes visitors feel welcome and at peace, suggesting loved ones are well cared for.
  • pro The care given to the grandmother was extraordinary, with nurses, assistants, and the physical therapy staff described as wonderful.
  • pro The facility was clean, patients appeared content, and the staff were polite and pleasant.
  • pro The reception and front-desk staff were informative, helpful, friendly, and the facility was clean and fresh-smelling.
  • pro The care team is described as five-star, highly professional, and consistently nice.
  • pro Rita and technicians Mozella and Donyella were informative, courteous, pleasant, kind, and very helpful; they are assets to the Future Care staff.
  • pro The environment is welcoming, upbeat, and professionally run, with a medical team that is consistently professional.

Cons

  • pro The reviewer described FutureCare Old Court as the most unprofessional rehabilitation center they had ever seen.
  • pro They stated the facility was stinky and dirty, with poor food and treatment, and that no one cared about residents.
  • pro They warned others not to put a loved one there due to dirty rooms and medication issues and neglect.
  • pro Stephanie, the lead social worker, was criticized for failing to send referrals on time, causing their grandmother to lose progress.
  • pro A knee-replacement rehab patient recounted being left without a walker, forced to use a bedpan for hours, and rolled down the hall in a lift without leg supports - calling the aide a sadist.
  • pro They claimed weekend staff disappear and residents cannot leave without permission, with alleged coercion regarding Medicare services.
  • pro They alleged the facility prioritizes profit over patient care and described some staff as con artists.
  • pro They reported a patient waiting over an hour and a half to be cleaned after soiling himself, and a staff member told him he was dying instead of informing the family.

Review

Future Care Old Court is best suited for families facing a post-acute rehab or short-term skilled-nursing need who prize a genuinely courteous front-line staff, a clean facility, and a generally hopeful atmosphere. When a loved one requires short- to mid-term rehabilitation or recovery support, this community often delivers attentive nurses, capable therapy teams, and a front desk that helps families feel informed and treated with respect. The building is commonly kept orderly, and residents who participate in activities report a welcoming, home-like vibe. This combination works well for those who can anchor care with regular family involvement and clear expectations about daily routines.

However, prospective residents should consider alternatives if reliability and consistent communication are non-negotiables. Several reviews recount weekend gaps in staffing, ongoing complaints about odors or mess, and persistent delays in medications, baths, or routine assistance. Reports of unprofessional behavior, unanswered calls from administration, and blunt, negative experiences with specific staff members create a trust gap that may worsen without vigilant oversight. For families seeking steadily predictable care across all shifts, other facilities - or even comprehensive home-care options - may offer more consistent performance.

On the positive side, the strongest days at this campus are defined by compassionate nursing care, patient-centered attitudes, and reliable hospitality from front-desk teams. Reviewers repeatedly praise nurses, aides, and physical-therapy staff who treat residents with dignity and thoroughness, and many families say their loved ones achieved measurable improvements in mobility or comfort. Cleanliness and pleasant public spaces are frequently highlighted, along with front-office staff who facilitate visits and information sharing. These strengths can meaningfully offset occasional lapses when care is well coordinated and communication is timely, though they do not erase the risk of uneven service that colors many accounts.

Rehabilitation experiences vary widely. Some families recount exemplary clinical care where therapists and nurses delivered consistent progress and clear explanations of treatments, while others describe situations where a patient waited extended periods for basic assistance or experienced pain-management delays. Weekend staffing concerns, gaps in therapy frequency, and occasional miscommunications underscore how essential reliable shift coverage is to the rehab equation. A subset of reviews escalate into serious concerns about patient safety and dignity, including reports of unsanitary conditions, missed medications, and disrespectful treatment - clear warning signs that demand proactive escalation from leadership and ongoing accountability.

Several accounts center on governance, communication, and transparency. Some families commend the courtesy of individual staff members and the responsiveness of the front office, while others recount frustration with referrals, discharge planning, or daily updates that never materialized. The stark contrast in experiences - some residents thriving with attentive teams, others consistently frustrated with nursing judgment and pace of care - signals a facility that rewards engaged families but struggles to deliver uniform excellence. Prospective residents should verify current leadership responsiveness, request concrete care plans, and confirm how information is shared with family members in real time.

Bottom line: Future Care Old Court can be a solid option for families who stay actively involved, demand accountability, and are prepared to navigate occasional inconsistency with a trusted care team. For those requiring ironclad consistency, reliably timely pain and medication management, and a uniformly high standard across all shifts, exploring alternatives is prudent. Tour the community with a checklist focused on staffing levels, weekend coverage, room cleanliness, and the cadence of family updates. Seek meetings with the administrator, the lead nurse, and the head of rehabilitation to lock in a written, detailed care plan before moving in. When these elements align, Future Care Old Court offers a practical, capable option; when they do not, pursuing other pathways remains wise.

Features

Housing

  • 141 resident community capacity 141 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Baltimore-Washington International (14 miles away) Baltimore-Washington International (14 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Located in Randallstown, MD, Future Care Old Court is an exceptional assisted living community that provides comprehensive care services and a wide range of amenities to enhance the quality of life for residents. Our community offers a comfortable and welcoming environment where seniors can enjoy their golden years with ease.

At Future Care Old Court, we understand the importance of maintaining a vibrant and active lifestyle. That's why we offer a variety of amenities to cater to our residents' diverse needs. Our beauty salon ensures that residents can always look and feel their best. Cable or satellite TV is available for entertainment purposes, along with gaming rooms and a small library for leisure activities. Furthermore, high-speed internet access throughout the community keeps residents connected with loved ones near and far.

Transportation services are readily available at our community. We provide community-operated transportation as well as transportation arrangements for non-medical needs, ensuring that seniors can easily access nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and more. Additionally, we offer transportation arrangements specifically for doctor's appointments to meet residents' healthcare needs.

Future Care Old Court also prioritizes physical well-being with our fitness room and wellness center. Residents can stay active through fitness programs and scheduled daily activities organized by our dedicated staff members. We believe that proper nutrition plays a vital role in overall health; therefore, we provide restaurant-style dining options accommodating special dietary restrictions like diabetes diets.

The safety and comfort of our residents are of paramount importance to us at Future Care Old Court. Our 24-hour call system ensures that assistance is just a button away at any time of day or night. Highly trained staff members are available round-the-clock to provide 24-hour supervision as well as assistance with activities of daily living including bathing, dressing, transfers, medication management, meal preparation and service.

With move-in coordination services available, transitioning into our fully furnished apartments is seamless for new residents. Each apartment features private bathrooms and kitchenettes, offering convenience and privacy. Housekeeping services are provided to ensure that residents can enjoy a clean and tidy living environment.

Our compassionate staff members understand the importance of mental wellness. At Future Care Old Court, we offer mental wellness programs aimed at promoting emotional well-being and providing residents with the support they need.

Experience the warmth, comfort, and exceptional care provided at Future Care Old Court in Randallstown, MD. Our dedicated team is committed to creating an enriching community where seniors truly feel at home.

Nearby Places of Interest

Randallstown, Maryland is a vibrant community with easy access to a variety of amenities and services that cater to seniors. With multiple physicians, pharmacies, and hospitals nearby, you can rest assured knowing that your healthcare needs will be well taken care of. In addition, there are numerous dining options ranging from casual eateries like Wendy's and McDonald's to more upscale establishments like Eggspectation. For entertainment, you can catch a movie at the AMC Owings Mills 17 or enjoy the natural beauty of parks like Northwest Regional Park and Patapsco Valley State Park. Overall, Randallstown offers a convenient and comfortable setting for senior living.

Physicians

  • Brenner, Arnold, Md - Brenner & Mitnick (0.1 miles)
  • Baltimore Heart Associates (0.3 miles)
  • Omni Eye Specialists (2.4 miles)
  • The Physicians Pavilion At Owings Mills (2.9 miles)
  • Dr Pearlman Office (3.2 miles)
  • Dr Kelman Office (3.3 miles)
  • St Paul Place Specialist OB GYN (3.3 miles)

Pharmacies

  • Walgreens (1.1 miles)
  • Walgreens (1.4 miles)
  • Rite Aid (2.8 miles)
  • Walgreens (3 miles)
  • Walgreens (3.3 miles)
  • Wegmans (3.7 miles)
  • Seven Mile Market (3.8 miles)

Restaurants

  • Tom's Sports Tavern (1.5 miles)
  • Corinthian Lounge & Restaurant (2.6 miles)
  • Wendy's (2.7 miles)
  • THB Bagelry + Deli (3.2 miles)
  • McDonald's (3.2 miles)
  • Eggspectation (3.2 miles)
  • McDonald's (3.5 miles)

Theaters

  • AMC Owings Mills 17 (3.3 miles)

Parks

  • Northwest Regional Park (3.4 miles)
  • Patapsco Valley State Park (4.4 miles)
  • David Force Park (6.2 miles)
  • Lake Roland (7.2 miles)
  • Meadowood Regional Park (7.3 miles)
  • Centennial Park (8.3 miles)
  • Rodgers Forge Tot Lot (8.9 miles)

Cafes

  • Panera Bread (3.7 miles)
  • Starbucks (6.2 miles)
  • Tous Les Jours (6.2 miles)
  • Miss Shirley's Cafe, Roland Park (8.2 miles)

Places of Worship

  • Bridgeway Community Church - Owings Mills/Reisterstown Campus (5.1 miles)
  • Brown Memorial Woodbrook Presbyterian Church (8.4 miles)

Hospitals

  • Lifebridge Health Campus Service (5.2 miles)
  • Sinai Hospital Of Baltimore (6.5 miles)
  • Bon Secours Health System (6.5 miles)
  • Sheppard Pratt Health System (7 miles)
  • Spring Grove Hospital Center (7.3 miles)
  • Johns Hopkins Medicine at Green Spring Station (7.4 miles)
  • GBMC (8.8 miles)

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