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Touch of Joy in Randallstown, MD

Touch of Joy is an assisted living community in Randallstown, MD.

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Touch of Joy in Randallstown, MD

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  • Interior

    A cozy dining room with neatly set tables and comfortable chairs, adorned with floral decorations by the windows.

  • Outdoors

    A white house with a wooden ramp leading to the entrance, adorned with colorful balloons.

  • Decor

    A well-lit hallway with wooden floors, a plant, and open doors leading to rooms.

  • Living Room

    A cozy living room with a dark leather sofa adorned with two beige pillows, set against a backdrop of light-colored curtains.

  • Bedroom

    A cozy bedroom with a wooden bed and wardrobe, adorned with striped pillows and a decorative quilt.

  • Trees

    A suburban house with white siding and a front porch, surrounded by trees and a grassy lawn.

  • Kitchen

    A traditional kitchen with wooden cabinets, a stove, and a microwave, featuring decorative plates on the wall.

  • Fireplace

    A cozy living room with a television mounted above a fireplace, featuring comfortable chairs and indoor plants.

  • Patio

    A cozy front porch with white rocking and wicker chairs overlooking a suburban neighborhood.

8819 Liberty Road, Randallstown, MD 21133

For more information about senior living options: (866) 208-4318

4.4 from 102 reviews
5 stars
78
4 stars
8
3 stars
4
2 stars
1
1 stars
11

Overall Review of Touch of Joy

common 21 reviews mention this

Staff responsiveness stands out

Residents and families repeatedly describe staff as friendly and responsive to needs.

A consistent theme across reviews is that staff members are welcoming and attentive when families visit or when residents need help. Multiple reviewers mention front desk or reception as helpful and professional, and several describe nursing and care team members as taking good care of their loved ones. Even where reviews are critical overall, families frequently still single out specific staff members for being engaged and supportive.

common 20 reviews mention this

Cleanliness is frequently praised

Many reviewers specifically call out the facility as clean and well kept.

Cleanliness comes up often, with reviewers describing fresh-smelling areas, clean rooms, and an environment that feels neat and organized. Several also connect the cleanliness to comfort during visits or stays, including noticing clean sheets, blankets, and no foul smell on arrival. A smaller number of reviews complain about odors and linen or room upkeep, but the overall volume of cleanliness praise is strong.

differentiator 6 reviews mention this

Care coverage and supervision

Residents describe 24-hour supervision that helps staff be available in emergencies.

Some reviews highlight that the building has 24-hour supervisors so nurses are not alone in an emergency, which supports peace of mind for families. At the same time, at least a few reviews raise concerns about delayed call response and inconsistent attention to patient needs. Together, this points to supervision being a key part of the care model, but with mixed real-world experiences reported by some families.

caveat 6 reviews mention this

Food quality is mixed

Dining quality is a recurring point of frustration for some residents.

While some reviewers say the food improved and they could eat it, others describe meals as cold, poorly portioned, or not matching dietary needs. There are also complaints about unexpected pork for someone who avoids it, and about problems communicating or receiving adequate drinks during the day. Overall, dining appears to be an inconsistent experience across reviews.

  • A cozy dining room with neatly set tables and comfortable chairs, adorned with floral decorations by the windows.
common 4 reviews mention this

Activities are part of daily life

Several reviews mention planned activities on-site and community-sponsored events.

Multiple reviewers describe activities happening at the facility, including group events and scheduling that keeps residents engaged. At least one review also contrasts a lack of activities elsewhere, using this community’s activity programming as the basis for a more favorable impression. The activity experience is not mentioned by every reviewer, but those who do bring it up tend to speak positively about keeping residents involved.

caveat 7 reviews mention this

Care delivery concerns appear too

Some reviewers report serious lapses in daily care and medication handling.

A subset of reviews includes concerns about basic care needs not being met, including delayed assistance with hygiene or changing supplies. Others raise issues related to call bell response time, medication timing, and care planning, including situations involving records or discharge problems. These reviews are the sharpest negatives and suggest that while many families describe good care, others experienced breakdowns that affected day-to-day reliability.

common 2 reviews mention this

Nearby conveniences for families

Families have quick access to nearby healthcare and everyday stops.

Nearby options include physician offices and pharmacies that can help during visits, plus restaurants for meals out. This can make it easier for families to handle errands while they are supporting a loved one, without needing to travel far for common destinations.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 4 resident community capacity 4 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Board and Care Home Board and Care Home

Amenities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Bath tubs Bath tubs
  • Cable or satellite TV Cable or satellite TV
  • Devotional services off-site Devotional services off-site
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Move-in coordination Move-in coordination
  • Outdoor common areas Outdoor common areas
  • Outdoor space Outdoor space
  • Respite or short term stays offered Respite or short term stays offered
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Baltimore-Washington International (15 miles away) Baltimore-Washington International (15 miles away)

Care Services

  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Ambulatory care Ambulatory care
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Diabetic care Diabetic care
  • High acuity care High acuity care
  • Incontinence care Incontinence care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Special dietary restrictions Special dietary restrictions
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Kosher Kosher
  • Meals provided Meals provided
  • Special dietary restrictions Special dietary restrictions
  • Vegetarian Vegetarian

Activities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Community-sponsored activities Community-sponsored activities
  • Devotional activities offsite Devotional activities offsite
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Randallstown, Maryland is a vibrant and well-equipped community for senior living. With a variety of physicians, pharmacies, restaurants, theaters, parks, cafes, places of worship, and hospitals located within close proximity, residents have access to all essential amenities and services. The area boasts reputable healthcare facilities such as Lifebridge Health Campus Service and Sinai Hospital Of Baltimore. Additionally, there are numerous recreational options including Northwest Regional Park and Patapsco Valley State Park for outdoor activities. The diverse range of dining options like Tom's Sports Tavern and Mezcal Mexican Restaurant & Bar provide plenty of choices for enjoying meals with friends and family. Overall, Randallstown offers a comfortable and convenient environment for seniors looking to settle in a well-connected community with easy access to healthcare services and leisure activities.

Physicians

  • Brenner, Arnold, Md - Brenner & Mitnick (0.5 miles)
  • Baltimore Heart Associates (0.6 miles)
  • The Physicians Pavilion At Owings Mills (2.5 miles)
  • Omni Eye Specialists (2.9 miles)
  • Dr Pearlman Office (3.1 miles)
  • Dr Kelman Office (3.3 miles)
  • St Paul Place Specialist OB GYN (3.3 miles)

Pharmacies

  • Walgreens (0.7 miles)
  • Walgreens (1.9 miles)
  • Rite Aid (2.4 miles)
  • Wegmans (3.4 miles)
  • Walgreens (3.5 miles)
  • Walgreens (3.5 miles)
  • CVS Pharmacy (3.6 miles)

Restaurants

  • Tom's Sports Tavern (1 miles)
  • Wendy's (2.3 miles)
  • THB Bagelry + Deli (2.8 miles)
  • Eggspectation (2.9 miles)
  • McDonald's (3 miles)
  • Corinthian Lounge & Restaurant (3.1 miles)
  • Mezcal Mexican Restaurant & Bar (3.3 miles)

Theaters

  • AMC Owings Mills 17 (2.9 miles)

Parks

  • Northwest Regional Park (2.9 miles)
  • Patapsco Valley State Park (4.8 miles)
  • David Force Park (6.2 miles)
  • Meadowood Regional Park (7.4 miles)
  • Lake Roland (7.5 miles)
  • Centennial Park (8.5 miles)

Cafes

  • Panera Bread (3.4 miles)
  • Tous Les Jours (6.5 miles)
  • Starbucks (6.5 miles)
  • Miss Shirley's Cafe, Roland Park (8.6 miles)
  • Starbucks (8.6 miles)

Places of Worship

  • Bridgeway Community Church - Owings Mills/Reisterstown Campus (4.6 miles)
  • Brown Memorial Woodbrook Presbyterian Church (8.7 miles)

Hospitals

  • Lifebridge Health Campus Service (5.4 miles)
  • Bon Secours Health System (6.4 miles)
  • Sinai Hospital Of Baltimore (6.9 miles)
  • Sheppard Pratt Health System (7.4 miles)
  • Johns Hopkins Medicine at Green Spring Station (7.4 miles)
  • Spring Grove Hospital Center (7.8 miles)
  • GBMC (9 miles)

Frequently Asked Questions

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