Post-Acute Care Center

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  • Interior

    A neatly arranged bedroom with two single beds featuring blue geometric bedding and matching nightstands in between.

  • Decor

    An elegantly set dining room with red tablecloths and neatly arranged tables and chairs.

  • Living Room

    A vintage-style living room with floral wallpaper, pink-striped seating, and a central coffee table adorned with autumn decorations.

  • Building

    A brick hotel building with a main entrance and surrounding greenery.

  • Trees

    A corner view of a brick apartment building with several windows and surrounding greenery.

  • Artwork

    A cozy living room with blue walls, featuring a table and chairs, couch, and decorative artwork.

  • Outdoor

    A sunny outdoor patio with tables, chairs, and umbrellas next to a brick building.

  • Exercise Equipment

    A well-equipped physical therapy room featuring various rehabilitation devices and motivational quotes on the wall.

Post-Acute Care Center

5009 Frankford Avenue, Baltimore, MD 21206

For more information about senior living options: (844) 490-3973

4.4 from 100 reviews
5 stars
73
4 stars
14
3 stars
3
2 stars
2
1 stars
8

Skilled Nursing Facility

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    Overall Review of Post-Acute Care Center

    Pros

    • pro The staff are friendly and professional.
    • pro The facility is clean and welcoming, with staff that greet visitors with a smile.
    • pro The care team provides attentive, compassionate daily care and supports residents with activities and meals.
    • pro Doctors, wound care, GNA staff, and admissions work together to deliver excellent care.
    • pro The environment is warm, hospitable, and supportive of volunteers and church groups.
    • pro Residents appear happy and well cared for, with respectful and caring staff.
    • pro Visiting and sign-in are easy, and families appreciate smooth coordination of care.
    • pro Families describe Autumn Lake as a godsend and a good option for rehabilitation.

    Cons

    • pro The facility is described as horrible and negligent, with a reviewer stating that a loved one nearly died due to their care.
    • pro The night nurse is criticized for refusing to administer pain medication and ignoring the call light, leaving the patient in pain all night.
    • pro There are reports of broken equipment and maintenance failures, including a broken ice machine, leaking AC, and mold.
    • pro The building is old and poorly maintained, with an elevator out of service for months and worn furnishings.
    • pro Some reviewers say staff are not diligent and describe the director as the worst.
    • pro Meal service and hydration are criticized, with long call-light response times and inadequate meals.
    • pro Rooms can be left wet with water on the floor and sheets not changed.

    Review

    Autumn Lake Post Acute Care Center presents itself in the experiences shared by numerous families as a place where many staff members go above and beyond to make residents feel cared for. Across the board, visitors describe a consistently warm and welcoming atmosphere: friendly and polite staff, good eye contact, and a readiness to help. Several reviewers highlight how the staff greet visitors with smiles, are attentive to the needs of their loved ones, and create an overall sense of safety and comfort during visits and stays. For some families, the impression is that the facility is clean and well managed, with particular praise for the team's dedication to daily care, rehabilitation, and the small but meaningful touches that brighten a resident's day.

    In many accounts, the people on the floor - GNA's, nurses, doctors, and admissions personnel - are singled out for praise. Families thank the staff for individualized attention, for coordinating care, and for maintaining a respectful, cheerful environment during routine check-ins and longer stays. Several reviewers recount how visits are easy and welcoming, how residents are treated with dignity, and how activities or social interactions - often involving visiting church groups or volunteers - contribute to a sense of community and well-being. There are explicit expressions of gratitude for the efforts of the team to keep residents clean, comfortable, and engaged, whether through meals, meals supervision, or help with daily tasks. In short, the days spent with loved ones are described as meaningful and reassuring thanks to the people who work at the facility.

    Yet the picture is not uniformly positive. Some reviews present a starkly different experience, describing serious concerns about neglect and safety. One commenter accuses the facility of near-fatal negligence, asserting that a loved one almost passed away due to the level of care received, and urges caution to others considering the location. Another reviewer captures a cascade of ongoing issues that have persisted for months, including a broken ice machine on a patient's floor, repeatedly unanswered maintenance requests for leaks and mold, and a lightbulb that has remained unaddressed for months. There are references to the difficulty of receiving timely assistance for basic needs, with residents sometimes going long periods without essential items like ice or water, which in turn impacts comfort and hydration.

    Several patients' family members paint a more alarming picture of environmental and safety problems. Water leaks and mold accumulation on a resident's belongings are cited as risks to health and comfort, and complaints about broken or malfunctioning equipment - such as dialysis chairs whose parts don't function properly after hours of use - are described as unacceptable for a population with serious health needs. The tone here is urgent: one reviewer even mentions considering state oversight as a response to the conditions described, and another highlights that a photo shows a room left wet with water and sheets on the floor, underscoring concerns about maintenance and hygiene. These messages collectively convey a sense that certain floors or areas may be under too much strain to keep up with basic safety and sanitation standards.

    Management responsiveness also emerges as a point of contention in some reviews. A night nurse allegedly refused to administer pain medication, resulting in a patient suffering through the night, according to another family member who had to escalate the matter to someone on the phone to obtain relief. Compounding this, several writers note difficulty in contacting the corporate office or the facility's leadership, with some reporting that voicemails go unreturned for weeks and a lack of clear channels to file complaints. In one notably critical sentiment, a reviewer expresses frustration over the director's lack of communication, the difficulty of reaching higher-ups, and the perception that leadership is not doing enough to address concerns on the ground.

    Despite the alarming concerns, there is a counterbalance of appreciation for specific aspects of care. A number of families emphasize the comfort of a pleasant, professional environment and the relief of knowing healthcare professionals are attentive to their loved ones' needs. Positive testimonials frequently acknowledge the consistent kindness of staff, the thoroughness of tours and admissions, and the supportive roles of social workers, wound care teams, and hospital-like disciplines that contribute to rehabilitation. Some reviewers specifically recognize the value of companionship and spiritual support offered through church groups that visit and minister to residents, underscoring the sense of community and shared care that can develop within Autumn Lake.

    Overall, the impressions of Autumn Lake Post Acute Care Center reflect a spectrum of experiences. On one hand, many families celebrate the dedication, warmth, and professionalism of the staff, the clean environment, and the genuine care given to residents during recovery and daily life. They describe a facility where nurses, aides, therapists, and administrators strive to create a nurturing, hopeful space for rehabilitation and ongoing support. On the other hand, several reviews raise serious concerns about safety, maintenance, and responsiveness, depicting conditions that could jeopardize health and comfort if left unaddressed. Taken together, the reviews portray a complex picture: for some families, Autumn Lake is a dependable place of care and compassion; for others, it signals the urgent need for decisive management attention to safety, maintenance, and the reliability of care.

    Features

    Housing

    • 225 resident community capacity 225 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Baltimore-Washington International (13 miles away) Baltimore-Washington International (13 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Located in Baltimore, MD, our post-acute care center offers an array of amenities and care services to ensure a comfortable and fulfilling living experience for our residents.

    Our center is equipped with various amenities such as a beauty salon, cable or satellite TV, a computer center, a fitness room, and even a gaming room. Residents can also enjoy the beautiful outdoor space provided by our garden. For those who love reading, we have a small library where they can indulge in their favorite books.

    To cater to the dining needs of our residents, we offer restaurant-style dining with special dietary restrictions taken into consideration. Our kitchenette is also available for those who prefer to prepare their own meals. Housekeeping services are provided to ensure that residents have a clean and tidy living environment.

    Transportation is made convenient with community-operated transportation as well as transportation arrangements for non-medical purposes and doctor's appointments. Move-in coordination is provided to assist residents during the transition process.

    For our residents' healthcare needs, we offer 24-hour call systems and supervision to ensure their safety. Assistance with activities of daily living such as bathing and dressing is readily available. Medication management is also provided to ensure that residents take their medications on time. In addition, we have specialized meal preparation options for individuals with diabetes.

    We understand the importance of mental wellness, which is why we have dedicated programs in place to support our residents' mental health. Additionally, we provide support for individuals with special dietary restrictions.

    In terms of activities, residents have access to concierge services to help plan their day-to-day activities. Fitness programs are available for those looking to maintain an active lifestyle. We also offer planned day trips and resident-run activities so that there's always something exciting happening within the community.

    With numerous nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, transportation options, and hospitals in close proximity, our post-acute care center offers convenience and accessibility to our residents.

    At our assisted living community, we strive to provide a comfortable and supportive environment where residents can enjoy their golden years with peace of mind.

    Nearby Places of Interest

    Pharmacies

    • Walgreens (0.8 miles)
    • CVS Pharmacy (1.7 miles)
    • CVS Pharmacy (1.9 miles)
    • Rite Aid (2.1 miles)
    • Northern Pharmacy and Med Equipment (2.5 miles)
    • Walgreens (2.5 miles)
    • Walgreens (3 miles)

    Restaurants

    • Blakes Crab House (1.8 miles)
    • Koco's Pub (1.8 miles)
    • Chaps Pit Beef (1.9 miles)
    • McDonald's (2.1 miles)
    • McDonald's (2.7 miles)
    • Samos Restaurant (3 miles)
    • Sally O's (3.1 miles)

    Physicians

    • 301 Building at Johns Hopkins Bayview Medical Center (2.5 miles)
    • Overlea Personal Physicians (2.9 miles)
    • Katzen Eye Group (3.4 miles)
    • East Baltimore Medical Center (3.7 miles)
    • Jai Medical Center (3.7 miles)
    • Scottish Rite Speech & Language Center (4.1 miles)
    • Maryland Vascular Specialists (4.3 miles)

    Cafes

    • Starbucks (2.9 miles)
    • Panera Bread (3.7 miles)
    • Starbucks (3.8 miles)
    • Starbucks (3.9 miles)
    • Pitango Bakery + Cafe (4.1 miles)
    • Starbucks (4.4 miles)
    • Starbucks (4.4 miles)

    Hospitals

    • MedStar Good Samaritan Hospital (3.2 miles)
    • Kennedy Krieger Institute (3.4 miles)
    • Osler Bulding (3.4 miles)
    • The Charlotte R. Bloomberg Children's Center at Johns Hopkins Hospital (3.5 miles)
    • Johns Hopkins Outpatient Pharmacy (3.5 miles)
    • MedStar Franklin Square Medical Center (3.7 miles)
    • MedStar Union Memorial Hospital (3.9 miles)

    Parks

    • Patterson Park (3.3 miles)
    • Patterson Park Annex (3.3 miles)
    • Canton Waterfront Park (3.9 miles)
    • Harbor Point Central Plaza (4.4 miles)
    • Federal Hill Park (4.9 miles)
    • Fort McHenry National Monument and Historic Shrine (4.9 miles)
    • Rash Field (4.9 miles)

    Places of Worship

    • Calvary Baptist Church (3.4 miles)

    Transportation

    • Penn Station (4.2 miles)

    Frequently Asked Questions

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