John Manley House

Pros

• The reviewer appreciates the controlled access to the office at John Manley House.
• The reviewer acknowledges the availability of an office staffer, even though communication may be delayed.
• The reviewer recognizes the potential for information to be provided online for each housing facility.
• The reviewer commends the effort made by Habitat America to have a website with general information about their facilities.

Cons

• The lack of clear instructions for accessing the office at John Manley House has been a persistent issue for at least 7 years.
• The phone communication at John Manley House is severely lacking, with calls taking days to be returned and little information provided.
• The staff at John Manley House shows a lack of interest in connecting with prospective tenants and fails to provide essential information about the facility.
• There have been instances of miscommunication between the staffer and residents during assessments at John Manley House.
• John Manley House fails to provide accurate reports of annual assessments to individuals on the waiting list, resulting in potential inaccuracies being overlooked.
• The general information available on Habitat America's website is useless as it does not apply specifically to the facility being considered by the reviewer.
• It is frustrating that specific information about the desired facility, such as amenities and costs, cannot be found on Habitat America's website and requires searching elsewhere.

Review

After compiling information about the John Manley House, it becomes apparent that there have been numerous negative experiences associated with this facility over several years. These experiences have made it clear to me that I cannot consider becoming a resident at this establishment.

One recurring issue is the difficulty in accessing the office. In order to enter, visitors must be buzzed in, but there is no clear instruction on which number to dial to reach the office staffer or utilize the intercom system. Additionally, due to sunlight, the window with digital lettering on the buzzer becomes unreadable during daytime hours when the office staffer is present. This problem has persisted for at least seven years, making it inconvenient and frustrating for individuals trying to gain entry into the office.

Another major concern is the lack of effective communication via phone. Calls are rarely answered directly, and when they are returned, there is no indication of the best way to contact the staffer. It often takes up to two days for calls to be returned, which goes against basic telephone etiquette and fails to show genuine interest in connecting with prospective tenants. The outgoing phone message prompts callers to leave their name and number for information about the community; however, in seven years of occasional dealings with John Manley House, no useful information has ever been provided.

Furthermore, important information about the facility itself is lacking. The door/intercom does not provide any guidance on dialing the appropriate number for reaching the office, compounding difficulties entering the building. There is also a failure to adequately communicate verbally or through other means such as handouts or summary sheets. Instead of readily providing specific details about each housing facility, only general information pertaining to all Habitat America properties can be found on their website. This lack of interest in imparting necessary information adds another layer of frustration for potential renters.

The miscommunication between staff members and tenants during telephonic annual assessments further contributes to dissatisfaction with John Manley House. Important details may be misunderstood or not properly conveyed, leading to potential inaccuracies in assessment reports. Additionally, individuals on the waiting list are not provided with a copy of their phone interview annual assessment, thus preventing them from ensuring its accuracy.

In light of these negative experiences and the ongoing frustrations, it is clear that alternative housing options should be explored. The Habitat America website may contain general information about their facilities; however, this information proves useless as it does not necessarily apply to the specific facility of interest. In this digital age, it is crucial for each property to have detailed information available online regarding amenities and costs. Unfortunately, potential applicants must search elsewhere to obtain the specific details about John Manley House.

In conclusion, the reviews reveal a pattern of poor communication and lack of accessibility at the John Manley House over an extended period. These recurring issues make it difficult for prospective residents like myself to consider this facility as a suitable option. It is imperative that improvements are made in order to provide a more positive and user-friendly experience for those interested in residing at John Manley House.

This part of Baltimore, Maryland, offers a variety of amenities and services that may be appealing for seniors looking to settle in a convenient location. With multiple pharmacies such as CVS and Walgreens nearby, accessing necessary medications and medical supplies is convenient. Additionally, the presence of hospitals like MedStar Good Samaritan and physicians' offices provides easy access to healthcare services. For leisure activities, there are cafes like Starbucks and Miss Shirley's Cafe, as well as parks like Rodgers Forge Tot Lot and Patterson Park for outdoor relaxation. The area also has places of worship for spiritual support and a theater for entertainment options. Overall, this neighborhood offers a mix of essential services and recreational opportunities for seniors considering senior living in Baltimore.

Pharmacies

• CVS Pharmacy (0.1 miles)
• Northern Pharmacy and Med Equipment (1.1 miles)
• Walgreens (1.1 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.5 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (2.5 miles)

Restaurants

• Koco's Pub (1 miles)
• Colin's Seafood and Grill (1.6 miles)
• Burger King (2.4 miles)
• McDonald's (2.5 miles)
• Zen West Roadside Cantina (2.7 miles)
• Blakes Crab House (3.1 miles)
• McDonald's (3.1 miles)

Hospitals

• MedStar Good Samaritan Hospital (1.4 miles)
• MedStar Union Memorial Hospital (3.1 miles)
• Kennedy Krieger Institute (3.9 miles)
• Osler Bulding (4 miles)
• Johns Hopkins Outpatient Pharmacy (4.1 miles)
• The Charlotte R. Bloomberg Children's Center at Johns Hopkins Hospital (4.1 miles)
• Sheppard Pratt Health System (4.1 miles)

Physicians

• Overlea Personal Physicians (2.6 miles)
• Scottish Rite Speech & Language Center (3.2 miles)
• Pediatric Partners (3.2 miles)
• O'Dea Building- St Josephs Hospital (3.6 miles)
• Clinical Associates (3.9 miles)
• East Baltimore Medical Center (4 miles)
• Katzen Eye Group (4.1 miles)

Cafes

• Starbucks (2.7 miles)
• Miss Shirley's Cafe, Roland Park (3.7 miles)
• Starbucks (4.5 miles)
• Dooby's (4.6 miles)
• Ceremony Coffee Roasters (4.8 miles)
• Starbucks (4.9 miles)
• Pitango Bakery + Cafe (5 miles)

Parks

• Rodgers Forge Tot Lot (3.4 miles)
• Cromwell Valley Park (4.1 miles)
• Patterson Park (4.3 miles)
• Patterson Park Annex (4.4 miles)
• Lake Roland (4.9 miles)

Places of Worship

• Brown Memorial Woodbrook Presbyterian Church (4 miles)
• Church of the Immaculate Conception (4.4 miles)

Theaters

• Cinemark Towson And Xd (4 miles)

Transportation

• Penn Station (4.1 miles)