Frankford Nursing & Rehab Center

Pros

• The facility is very clean and has a pleasant smell.
• The staff members are friendly and approachable, creating a welcoming environment.
• Residents receive care from a compassionate and dedicated rehab team.
• Everyone from every department makes an effort to greet the residents daily.
• The staff treats residents with kindness and respect, providing high-quality rehabilitation services.

Cons

• The staff at the facility is only there for a paycheck and lacks care, concern, and compassion for residents' well-being.
• There is a culture of blame among the staff, with no one willing to own up to their mistakes or failures in their job.
• The reviewer expresses that they wouldn't want the staff to care for their dog due to their poor performance.
• There is a perception that communication among staff is lacking, with everyone having something negative to say but not admitting it.

Review

The reviews of the facility present a stark contrast between experiences, highlighting the duality of care and service provided within its walls. On one hand, several reviewers laud the establishment for its cleanliness and welcoming environment. Descriptions of the facility emphasize the pleasant aromas that permeate the space, coupled with detailed observations about staff friendliness. Many individuals have noted that they felt greeted and acknowledged by employees from various departments on a daily basis, contributing to an overall sense of community and warmth.

One recurring theme in positive feedback is the professionalism and compassion exhibited by both staff and rehabilitation teams. Reviewers express gratitude for a well-rounded approach to rehabilitation services, asserting that they received not only excellent clinical care but also emotional support during their recovery process. This level of attentiveness seems to have made a significant impact on residents’ well-being, with many feeling that they were treated with dignity and respect throughout their stay.

However, this positive picture is sharply contrasted by another viewpoint shared by dissatisfied reviewers who expressed deep disappointment with the care provided at the same facility. These accounts paint a troubling image of staff members who appear disengaged and solely motivated by financial gain rather than genuine care or concern for residents' well-being. Managers are accused of fostering an environment where accountability is lacking; mistakes go unaddressed while blame is shifted elsewhere. Such sentiments indicate a systemic issue that undermines trust between residents or their families and those responsible for their care.

The harsh criticisms resonate strongly within this section of reviews, highlighting significant concerns about staff dynamics and professional integrity. Some even equate the quality of care to being so poor that it would be unacceptable even for a pet. This analogy underscores how seriously these reviewers regard their experiences, indicating feelings of betrayal rather than compassion in circumstances requiring empathy.

In contrast to negative opinions are heartfelt testimonials regarding individual cases that showcase exemplary service at Lorien facilities. One reviewer recounts their mother’s experience in receiving rehabilitation services characterized by exceptional treatment from dedicated staff members who went above and beyond in providing support—acknowledging not just medical needs but emotional ones as well.

Ultimately, these juxtaposed reviews illustrate two very different narratives existing simultaneously within one institution. While some people find solace in attentive care complemented by kindness from every corner of the facility, others walk away feeling neglected—a testament to varying standards in practice among healthcare professionals operating under one roof.

This amalgamation suggests a pressing need for assessment regarding training protocols, employee morale, management structure, and resident engagement practices at the facility to safeguard against disparities in service levels like those depicted across these personal accounts. As such discrepancies can deeply affect lives alongside long-term reputations within communities seeking reliable healthcare options, constructive changes are paramount if this establishment hopes to meld its narrative into one marked consistently by compassion and quality care moving forward.

This area of Baltimore, Maryland offers a convenient and diverse range of amenities for senior living. With multiple pharmacies such as Walgreens, CVS Pharmacy, Rite Aid, and Northern Pharmacy nearby, accessing medication and healthcare supplies is easily manageable. There are also various dining options including Blakes Crab House, Koco's Pub, Chaps Pit Beef, and McDonald's for quick meals. For medical needs, there are healthcare facilities like the 301 Building at Johns Hopkins Bayview Medical Center and Overlea Personal Physicians within a short distance. Additionally, there are parks like Patterson Park and Canton Waterfront Park for leisurely walks or outdoor activities. Nearby public transportation at Penn Station provides easy access to other parts of the city. Places of worship such as Calvary Baptist Church offer spiritual support for those seeking it. Overall, this area provides a well-rounded environment with convenient amenities for comfortable senior living.

Pharmacies

• Walgreens (0.8 miles)
• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (1.9 miles)
• Rite Aid (2.1 miles)
• Northern Pharmacy and Med Equipment (2.5 miles)
• Walgreens (2.5 miles)
• Walgreens (3 miles)

Restaurants

• Blakes Crab House (1.8 miles)
• Koco's Pub (1.8 miles)
• Chaps Pit Beef (1.9 miles)
• McDonald's (2.1 miles)
• McDonald's (2.7 miles)
• Samos Restaurant (3 miles)
• Sally O's (3.1 miles)

Physicians

• 301 Building at Johns Hopkins Bayview Medical Center (2.5 miles)
• Overlea Personal Physicians (2.9 miles)
• Katzen Eye Group (3.4 miles)
• East Baltimore Medical Center (3.7 miles)
• Jai Medical Center (3.7 miles)
• Scottish Rite Speech & Language Center (4.1 miles)
• Maryland Vascular Specialists (4.2 miles)

Cafes

• Starbucks (2.9 miles)
• Panera Bread (3.7 miles)
• Starbucks (3.8 miles)
• Starbucks (3.9 miles)
• Pitango Bakery + Cafe (4.1 miles)
• Starbucks (4.4 miles)
• Starbucks (4.4 miles)

Hospitals

• MedStar Good Samaritan Hospital (3.2 miles)
• Kennedy Krieger Institute (3.4 miles)
• Osler Bulding (3.4 miles)
• The Charlotte R. Bloomberg Children's Center at Johns Hopkins Hospital (3.5 miles)
• Johns Hopkins Outpatient Pharmacy (3.5 miles)
• MedStar Franklin Square Medical Center (3.7 miles)
• MedStar Union Memorial Hospital (3.9 miles)

Parks

• Patterson Park (3.3 miles)
• Patterson Park Annex (3.3 miles)
• Canton Waterfront Park (3.9 miles)
• Harbor Point Central Plaza (4.4 miles)
• Federal Hill Park (4.9 miles)
• Fort McHenry National Monument and Historic Shrine (4.9 miles)
• Rash Field (4.9 miles)

Places of Worship

• Calvary Baptist Church (3.4 miles)

Transportation

• Penn Station (4.2 miles)