Future Care-Chesapeake

Pros

• Future Care is clean, odor-free, and well maintained.
• The rehab program is top-notch with state-of-the-art equipment.
• The staff are friendly, professional, and attentive to residents and families.
• The transportation drivers are wonderful and reassuring.
• Daily activities, like Little Jimmy the DJ and bingo, are fun and engaging.
• Therapy helps residents regain abilities, such as lifting legs and walking stairs.
• The facility is warm, cozy, and bright, with a pleasant atmosphere.
• Families are highly impressed and would recommend Future Care Chesapeake.
• The care team is knowledgeable, caring, and collaborative in planning and meetings.
• Overall, the experience is positive, with residents feeling well cared for.

Cons

• The reviewer described their recent stay as atrocious, accusing the facility of being highly understaffed, incredibly rude, and very unprofessional.
• They stated the food portions were very small and the sausage gravy was nasty, with meals often served barely warm.
• They claimed the aides were extremely rude and that asking for help could lead to a negative response.
• They reported that the halls smelled like urine and feces.
• They complained about long waits due to being short-handed, especially for nurse responses.
• They alleged meals were forgotten and that doctors rarely showed up to provide updates.
• They criticized the front desk staff as unfriendly, snide, and unwelcoming.
• They noted staff sometimes failed to deliver meals or other necessities, with delays of 30 minutes or more for items like medications and water.

Review

Future Care Chesapeake emerges in these accounts as a place many families view as a turning point in recovery, a clean and welcoming environment where dedicated professionals deliver what patients describe as top-tier rehab and genuinely caring service. Across multiple experiences, the facility is repeatedly portrayed as a place that prioritizes patient comfort, effective therapy, and respectful interactions, even as visitors note a few areas that could use improvement. For those navigating rehab and post-acute care, the impressions here run the gamut from highly positive to cautiously critical, yet with a common thread: Future Care Chesapeake is often seen as a step in the right direction for recovery.

One reviewer details a deeply affirmative trajectory: 12 days in rehab followed by nine months of outpatient physical therapy, all with a care team that felt "1st class" and genuinely invested in the patient's progress. This person notes returning for care a second time and describes a system that is clean, odor-free, and well-organized, with an emphasis on a rehab program that's considered among the best. The writer recalls being transferred from Johns Hopkins to Chesapeake, riding with "wonderful" drivers, and arriving on a July afternoon so hot that the air conditioning felt like a blessing. What stood out was not only the impeccable physical environment - clean rooms, bright spaces, a huge window for the roommate - but also the warmth of the staff who greeted them along the hall and in the room. The rehab team is described as highly capable, using top-of-the-line equipment, with tangible gains: the patient, who initially could not lift their legs or manage stairs, left able to do those things. The everyday atmosphere of the facility also contributed to the overall experience, with an engaging slate of activities led by friendly staff, including a local DJ for bingo and other events that helped time pass with laughter. Even small touches, like a perfect haircut, added to a sense of normalcy and care. Food, while not perfect, is acknowledged as a secondary concern in light of the care and therapy quality; there's a sense that temperature and the option for soup could be improved, but this did not overshadow the overall positive impression.

A separate narrative echoes this sentiment with vivid appreciation for cleanliness, attentiveness, and the human warmth of the staff. Visitors praise the pleasant aroma of the halls, the daily cleaning routines, and the absence of foul odors that have been associated with other facilities. The rehab staff is repeatedly called out for their competence and their ability to help patients regain independence - one person describes how, after rehab, they could perform tasks they previously could not, such as climbing stairs and lifting their legs. The everyday culture of care is highlighted by the presence of friendly nurses, professional aides, and a front-desk team that many feel embodies efficiency and friendliness. The experience is characterized by a sense that the facility respects patients and their families, evident in the supportive conversations during care team meetings, where concerns are listened to and practical suggestions are offered for the patient's future.

Other testimonials celebrate the social and therapeutic vitality of Future Care Chesapeake. People recount a spectrum of activities designed to engage residents, with staff members who are described as funny, attentive, and genuinely involved in residents' well-being. The sense of community is reinforced by mentions of visiting family members who are impressed by how staff handle transitions, security checks, and the overall environment. The care teams are praised for their professionalism, and the facility is repeatedly described as warm, bright, and well maintained, with families noting that the rooms and common areas feel welcoming rather than institutional. In at least one positive account, the staff's willingness to listen and to involve family in planning stands out as a strong point, reinforcing a theme that Future Care Chesapeake seeks to be more than a place to stay - it aims to be a place where recovery is collaborative and compassionate.

Yet, the picture is not universally flawless. A subset of reviews presents a narrower slice of experience, focusing on moments of frustration or concern. Some readers report long waits for assistance, particularly when it comes to getting medications, meals, or help with daily tasks; there are mentions of under-staffing and the impact this can have on response times. A few residents describe encounters with front-desk staff who seemed less than welcoming, even snide, and instances where the atmosphere in the halls was affected by understaffing or slower service. There are also the more challenging notes - from concerns about the frequency of doctor visits and communication to concerns about food quality and temperature in some meals. One account describes a stay that was "atrocious" in tone, highlighting understaffing, rude behavior, and small food portions, and another notes odors in the halls and delays in basic needs. These entries remind readers that, while many have had positive, transformative experiences, the facility is not immune to the pressures that come with high patient volumes and complex care needs.

Some reviews underscore concrete actions that could help address the criticisms, such as increasing staffing levels to shorten response times, improving the consistency of food service, and ensuring that administrative and clinical communications are as timely and transparent as possible. A few comments point to specific incidents - like a missing ring investigation for a long-term patient's family and the variability in how consistently doctors are present during weekdays - as examples of opportunities for ongoing improvement. Even among the more negative notes, there is a persistent acknowledgment of the rehab value delivered by the therapists and the clear commitment of many staff members to patient recovery, which manages to temper some of the concerns with a sense of potential improvement and ongoing dedication.

In sum, Future Care Chesapeake presents itself as a facility that many patients and families come to rely on for meaningful rehabilitation and supportive post-acute care. The most compelling threads emphasize cleanliness, supportive staff, an effective and engaging rehab program, and a daily rhythm of activities that restore a sense of normalcy and purpose. The experiences shared here also reveal real challenges - understaffing, occasional communication gaps, and some dissatisfaction with food quality or front-desk interactions - that management and staff could address to elevate an already solid program. For those seeking a path to recovery, the consensus among these voices suggests that Future Care Chesapeake is a place where compassionate care and high-quality rehabilitation can converge, often delivering life-changing outcomes, with room for growth as the organization continues to respond to the needs of its residents and their families.

This part of Arnold, Maryland boasts a convenient location with easy access to pharmacies such as Walgreens, CVS Pharmacy, and Rite Aid within a short driving distance. In terms of healthcare services, there are reputable physicians nearby including Arundel Pediatrics, Maryland Primary Care Physicians, and several dermatology specialists for any medical needs. There are also various dining options such as Domino's Pizza, McDonald's, and Cantler's Riverside Inn in the vicinity, as well as cafes like Big Bean for a leisurely afternoon. The area is surrounded by places of worship including St John the Evangelist Church and Naval Academy Chapel for spiritual support. Additionally, residents can enjoy outdoor activities at parks like Sandy Point State Park and Quiet Waters Park. Overall, this part of Arnold offers a balanced mix of amenities that cater to seniors looking for a comfortable and convenient living environment.

Pharmacies

• Walgreens (0.8 miles)
• CVS Pharmacy (1 miles)
• Rite Aid (2.1 miles)
• Cape Drugs (3 miles)
• Walgreens (4 miles)
• CVS Main Store (5.2 miles)
• CVS Pharmacy (5.2 miles)

Physicians

• Arundel Pediatrics (1 miles)
• Maryland Primary Care Physicians (1.5 miles)
• Mark Eaton, MD (1.7 miles)
• Cosmetic Dermatology Center (3.2 miles)
• Anne Arundel Dermatology (3.2 miles)
• Entaa Care (3.3 miles)
• Dr Lichtenstein (3.5 miles)

Restaurants

• Domino's Pizza (1.9 miles)
• McDonald's (2.9 miles)
• Wendy's (2.9 miles)
• Severn Inn (3.2 miles)
• Cantler's Riverside Inn (3.3 miles)
• Heroes Pub (3.3 miles)
• Chick-Fil-A (3.9 miles)

Places of Worship

• St John the Evangelist Church (3.1 miles)
• Naval Academy Chapel (4.1 miles)
• St Mary's Church (4.6 miles)

Cafes

• Big Bean (3.6 miles)
• Panera Bread (7.6 miles)

Hospitals

• Anne Arundel Medical Center (4.1 miles)
• Luminis Health Community Clinic Arundel Lodge (5.8 miles)

Theaters

• Bow Tie Annapolis Mall 11 (4.6 miles)

Parks

• Sandy Point State Park (4.9 miles)
• Quiet Waters Park (7 miles)