Augusta Center For Health & Rehabilitation

Save

  • Interior

    A cozy bedroom setup featuring patterned pillows, a stack of books, and a glass of water on a nightstand.

  • Outdoors

    A group of four people in matching uniforms standing outdoors.

  • Decor

    A dining room with neatly arranged tables and chairs, featuring a television and floral decorations.

  • Building

    An aerial view of a building with a central entrance, surrounded by landscaped gardens.

  • Trees

    A one-story brick building with a metal roof, surrounded by trees and landscaping at sunset.

  • Lighting

    Hospital reception area with a clean and well-lit interior.

  • Entrance

    Entrance to an accessible trail in a forested area.

  • Outdoor

    Seniors in wheelchairs enjoying an outdoor movie night under the stars.

  • Healthcare

    A medical therapy device in a clinical setting.

  • Wheelchair

    An elderly woman in a wheelchair holding a potted flower in a nursery.

Augusta Center For Health & Rehabilitation

188 Eastern Avenue, Augusta, ME 04330

For more information about senior living options: (844) 490-3973

4.3 from 44 reviews
5 stars
32
4 stars
5
3 stars
0
2 stars
0
1 stars
7

Skilled Nursing Facility

Overall Review of Augusta Center For Health & Rehabilitation

Pros

  • pro The staff are attentive and friendly, and they get along with patients, residents, and family members.
  • pro The facility is clean, well organized, and professional in its display.
  • pro The Activities Director is extremely engaged and cares about residents' wellbeing.
  • pro The Social Worker Connie is helpful and informative.
  • pro The staff provide excellent care and go above and beyond for residents.
  • pro Families are included in decisions and kept abreast of changes in behavior or medical issues.
  • pro The facility has long-tenured staff, with many workers who have been there for 30 years.
  • pro The rehabilitation therapies helped patients regain mobility and balance with supportive care.
  • pro The nurses are caring and awesome, and residents look well taken care of.
  • pro The facility makes visitors feel welcome with friendly, helpful staff.
  • pro The atmosphere is positive, with holiday decorations and a compassionate staff.
  • pro Staff treat patients as if they were their own grandparents.

Cons

  • pro Transition from hospital to Augusta Rehab was not good; orders were placed the day before and pain medications were not available for hours for a patient with serious injuries.
  • pro A reviewer described a very unsatisfying experience for a loved one, citing neglect and hour-long waits for assistance.
  • pro A family member's sister with Covid was released very sick, with the facility described as disgusting at best.
  • pro A visitor reported a nurse rudely harassing them about mask placement, making communication difficult for a grandmother who cannot read lips.
  • pro The facility was described as being run by horrible people.
  • pro The building is dated and the staff are clearly stretched thin, a situation worsened by the Covid environment.
  • pro The facility is infested with silverfish; neglect led to pests on a resident, nurses did not help patients and some were abusive, a nurse was observed slapping an elder, and management was a disgrace.

Review

The collection of experiences paints Augusta Rehabilitation and Wellness Center as a place of strong contrasts: consistently praised for cleanliness, attentive and friendly staff, and a culture that prioritizes resident engagement and family involvement, while also carrying serious warnings about gaps in transition care, staffing pressures, and some troubling incidents. Taken together, the reviews sketch a facility that many families trust and admire, even as a few encounters reveal sticky problems that demand attention.

On the positive side, numerous reviewers emphasize the environment as clean, well organized, and well maintained. Several comments describe rooms and common areas as neat and orderly, and one note even calls it "one of the cleanest facilities" seen in decades of nursing experience. The staff repeatedly appears as a cornerstone of good experiences: attentive, friendly, and capable of forming warm connections with residents, families, and visitors. The tone in many of these accounts is that staff members truly care, going beyond basic duties to ensure residents feel heard and respected. Some reviewers highlight staff longevity, noting that colleagues had worked there for 30 years or more, which signals stability and a deep institutional familiarity with residents and their routines. The facility is also described as professional in its conduct, with visitors often feeling welcomed and well-supported during tours or visits.

Creativity, activity, and meaningful engagement for residents are repeatedly spotlighted. A robust activities calendar with an engaged Activities Director and a dedicated Social Worker is mentioned, contributing to residents' vitality and wellbeing. Reviewers recall holiday and seasonal festivities, caroling, and a general sense of warmth in common spaces, underscoring a culture that values social interaction as part of healing and daily life. Families report being kept in the loop about changes in health status and treatment plans, and many narratives describe being included in decisions about care, which significantly reduces family stress. For hospice-like or end-of-life care, the care experience is described as excellent and compassionate, with families feeling supported and reassured by attentive staff.

The rehab and medical treatment experiences also show strength in several cases. Multiple reviewers speak highly of the rehabilitation program after orthopedic procedures, noting effective physical, occupational, and speech therapies that helped them regain walking ability, balance, and overall recovery. In certain accounts, patients or their loved ones describe two separate rehab episodes where the therapies contributed to meaningful improvements, reinforcing the center's role as a capable rehabilitation hub within the broader care continuum.

Visiting experiences offer a similarly mixed but largely positive portrait. Visitors describe friendly help with signing in, cordial interactions with staff, and moments of festive beauty - decorations, holiday music, and a welcoming atmosphere - that leave a lasting positive impression. One account even compares the holiday decorations to a botanical garden and notes a serene, uplifting environment for visitors and residents alike. These reviews reinforce the perception that, for many, Augusta Rehabilitation and Wellness Center is a place where families feel comfortable spending time with loved ones.

However, several reviews raise significant concerns that temper the otherwise glowing impressions. In some instances, transitions from hospital to facility are described as problematic, with orders in place but medications not yet available or delays in pain management that leave residents uncomfortable. Other accounts describe neglect or insufficient assistance, including extended waits for help and reports of short-staffing that strain caregivers and residents. A few reviewers recount negative interpersonal experiences with staff, including claims of rudeness or insensitive behavior, and at least one story recounts a serious accusation of mistreatment by a nurse. There are also alarming allegations of patient release while ill (including a Covid-positive resident) and systemic complaints about infestation and odor, suggesting environmental and safety concerns that cannot be ignored. One review explicitly calls the place "disgusting at best," citing insects and a perception of neglect, while another mentions invasive issues like a nurse who allegedly slapped a resident. These accounts contrast sharply with the more positive experiences and highlight the potential consequences of staffing shortages and inconsistent supervision.

In addition to the explicit positives and negatives, several reviews highlight the discrepancy that can exist within the same facility: some visitors walk away feeling uplifted by the level of care and the compassionate, family-inclusive culture, while others leave with concerns about basic safety, timely medication administration, or the conduct of individual staff members. This duality suggests that while many patients receive excellent care, there are real lapses that affect others, potentially tied to overarching challenges such as staff capacity, turnover, and management practices.

Overall, Augusta Rehabilitation and Wellness Center emerges as a place with strong, admirable strengths in cleanliness, professional conduct, resident engagement, and rehab outcomes, supported by a committed staff and an atmosphere geared toward family inclusion. Yet the same body of reviews points to serious caution signs: transition-time medication gaps, reports of neglect or inadequate assistance, interpersonal conflicts, and environmental worries. For families considering care here, the message is clear - many experiences are deeply positive and reassuring, but it is essential to review current conditions, ask pointed questions about med administration and staffing levels, and closely observe how any transition or acute care needs are managed.

Features

Housing

  • 72 resident community capacity 72 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Augusta Center For Health & Rehabilitation in Augusta, ME is a premier assisted living community that offers a wide range of amenities and care services to its residents. Our residents enjoy a comfortable and homely environment with fully furnished private rooms that include their own bathrooms.

We understand the importance of maintaining an active lifestyle, which is why we provide various amenities to cater to our residents' interests. Our fitness room allows residents to stay active and engaged, while our gaming room and small library offer opportunities for leisure and relaxation. Additionally, our beautiful garden and outdoor spaces provide a serene environment for residents to enjoy nature.

At Augusta Center For Health & Rehabilitation, we prioritize the well-being of our residents by offering a range of care services. Our highly trained staff is available 24/7 to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management and have a mental wellness program in place to support the emotional health of our residents.

Meals are an important aspect of daily life, and we understand that everyone has different dietary needs. Our dining room provides restaurant-style dining with specially prepared meals for those with diabetes or special dietary restrictions. Resident's specific dietary preferences are taken into account so that they can enjoy delicious meals tailored to their needs.

Engaging in social activities promotes happiness and overall well-being, which is why we offer a variety of programs for our residents. From planned day trips to resident-run activities, there is always something exciting happening at our community. We also provide concierge services to assist residents in planning outings or accessing local resources.

Located in the heart of Augusta, ME, our community benefits from its convenient location near numerous cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals. This ensures easy access to essential services and entertainment options for our residents.

At Augusta Center For Health & Rehabilitation, we strive to create an inclusive and supportive environment where our residents feel like they are part of a close-knit community. With our extensive amenities, care services, and prime location, we offer a comfortable and engaging lifestyle for seniors seeking assisted living options in Augusta, ME.

Nearby Places of Interest

Physicians

  • Atlee Gleaton Eye Care (0.1 miles)
  • Kennebec Internal Medicine Associates Pa (0.6 miles)
  • Medical Rehabilitation Assoc (0.7 miles)
  • Maine-Dartmouth Family Medicine Residency (0.8 miles)
  • Family Medicine Institute (0.8 miles)
  • Fmi (0.8 miles)
  • Edmund N. Ervin Pediatric Center (0.9 miles)

Parks

  • Viles Arboretum (0.8 miles)
  • Augusta Parks Department (1.1 miles)
  • Waterfront Park (1.2 miles)
  • Capitol Park (1.2 miles)
  • Vaughan Field (2.2 miles)

Pharmacies

  • Kennebec Pharmacy & Home Care (0.8 miles)
  • CVS Pharmacy (0.9 miles)
  • Walgreens (1.2 miles)
  • CVS Pharmacy (2.6 miles)
  • Walmart Pharmacy (3.1 miles)
  • Kennebec Pharmacy & Home Care (3.3 miles)
  • Community Pharmacy (3.4 miles)

Restaurants

  • Lisa's Restaurant (1 miles)
  • McDonald's (1.2 miles)
  • State Lunch (1.2 miles)
  • Downtown Diner (1.2 miles)
  • John Sullivan's Pub (1.3 miles)
  • Amato's (1.5 miles)
  • Subway (1.5 miles)

Hospitals

  • Riverview Psychiatric Center (1 miles)
  • Maine Migrant Health Program (1.2 miles)
  • Pathways Of Maine (2.8 miles)
  • Togus Va Hospital (3 miles)
  • Togus VA Medical Center (3.1 miles)

Places of Worship

  • Christian Science Reading Room (1 miles)
  • Green St United Methodist Church (1.2 miles)
  • Augusta Spiritualist Church (1.3 miles)
  • Unitarian Universalist Community Church (1.4 miles)
  • Wwwa (1.5 miles)
  • St Mary's (1.5 miles)
  • Saint Augustine Church (1.6 miles)

Cafes

  • Huiskamer Coffee House (1.2 miles)
  • Starbucks (2.6 miles)
  • Moose Tracks Cafe (3 miles)
  • Panera Bread (3.2 miles)

Theaters

  • Colonial Theater (1.2 miles)
  • Regal Augusta (2.9 miles)

Transportation

  • U-Haul Moving & Storage (1.6 miles)
  • Avis Rent A Car (2.1 miles)
  • usta State Airport (AUG) (2.1 miles)
  • Cape Air (2.1 miles)

Frequently Asked Questions

Where is Augusta Center For Health & Rehabilitation?
What photos are available for Augusta Center For Health & Rehabilitation in Augusta, Maine?

Nearby Communities

Skilled Nursing Facility in Nearby Cities

Related Resources

  • living will definitionA Detailed Exploration of Living Wills and Advance Directives

    The article examines living wills and advance directives, highlighting their significance in expressing healthcare preferences for those unable to communicate due to illness or incapacity. It discusses their historical development, legal components, limitations, practical drafting advice, and the importance of clear communication among families and healthcare professionals regarding end-of-life decisions.

  • does medicare cover hospiceComprehensive Guide to Medicare Coverage for Hospice Care

    Hospice care focuses on providing comfort and support for individuals nearing the end of life, with Medicare Part A covering services like nursing care and counseling for patients with a terminal illness and a life expectancy of six months or less. While most hospice services are low-cost for eligible patients, families should be aware that certain expenses, such as room and board, may not be covered.

  • caregiver burnoutCaring for Those Who Care: Recognizing, Understanding, and Overcoming Caregiver Burnout

    Caregiver burnout is a common issue resulting from the intense physical, emotional, and mental demands of caregiving, leading to symptoms like fatigue and social withdrawal. To prevent burnout, caregivers should recognize early warning signs and implement self-care strategies, seek support, and prioritize their own well-being alongside that of those they care for.