Maine Veteran's Home

Pros

• The staff provide one-on-one care due to a small resident-to-staff ratio.
• The care is excellent and the staff are wonderful.
• The staff are amazing, caring for residents with love and respect.
• The environment feels warm and welcoming, with visible kindness from staff to residents.
• The nurses, CNAs, and LCSWs deliver kindness, dignity, and contagious joy.
• The facility collaborates well with families, showing inexhaustible compassion and time.
• The residents are a delight and bring joy to visitors and staff alike.
• MVH Augusta has earned national recognition for quality care, reflecting high standards.

Cons

• None identified.

Review

From the moment I walked in, it was clear this is a place where care and community come first. The environment feels intimate and attentive, in large part because the staff-to-resident ratio is smaller, allowing for true one-on-one care. It's a culture that not only centers on the residents but also shows a genuine regard for the people who work there, creating a team that clearly values each member and the work they do every day. The overall impression is of a great place where compassion and professionalism meet in daily practice.

The compassion shown by the staff toward the residents is extraordinary. I heard time and again about how the team treats each resident with love and respect, and how this affection is visible to visitors as well. The staff's dedication is so pronounced that it's easy to sense the affection they hold for the people in their care. Families and visitors left with a sense of gratitude, often expressing love and appreciation for the staff's kindness and the warm, heartfelt way they interact with residents who have given so much for our country.

One resident's story in particular stood out - my 91-year-old father-in-law who recovered from a second hip replacement. The care he received was characterized by gentleness, dignity, and contagious joy. Nurses, CNAs, and a licensed clinical social worker worked in harmony to ease his pain and help him rest peacefully, often wearing smiles that conveyed reassurance even in difficult moments. They engaged the family respectfully, answered questions patiently, and made room for the grandson who was helping as a caregiver. The team never seemed too busy to address concerns, and their collaboration with the family was a hallmark of the experience.

Attention to detail permeates the daily routine in meaningful ways. It's not just about medical care; it's about making self-care feasible and less frustrating for residents. For example, food selections are thoughtfully managed to support self-feeding, reducing daily struggles and enhancing dignity at mealtimes. An occupational therapist took the time to explain what she observed and what she was working on, and the social worker coordinated transfers of care smoothly when the time came. The residents themselves are described as a delight - endearing, happy souls whose presence brings joy, and many

visitors have found themselves moved to tears when it was time to leave. The atmosphere is one of genuine warmth and sustained kindness, making departures bittersweet rather than simply routine.

For those who have spent time here, this is more than a place to live; it feels like a destination for the final chapters of life when care beyond what can be managed at home becomes necessary. The staff - named with gratitude by families, including Molly, Roberta, Bethany, and the entire crew - are viewed as precious by those who rely on them. A sense of blessing and gratitude threads through these tributes, and it's clear that the relationship between the home and the families it serves extends far beyond a standard caregiver-patient dynamic.

The community at MVH Augusta is equally evident in how volunteers contribute and how the home engages with the broader veterans' community. Families and colleagues who volunteer there share music, visit residents, and participate in events, reinforcing a sense of fellowship and shared purpose. The home's commitment to quality is recognized beyond its walls, having earned a national silver quality award that underscores the care and dedication that define daily life there. Time and again, people describe a genuine concern for veterans and a steadfast commitment to the quality of care those veterans receive.

There are also deeply personal memories that illustrate the impact of the staff's care. One story recounts a father's final weeks spent in the facility, where the nurses were professional and patient. When the moment came for his body to be removed from the room, the veterans lined the hall in silent tribute and the nurses paused with hands over their hearts - a moving scene that left a lasting impression on the family. It is the combination of professional excellence, heartfelt humanity, and a sense of communal respect that makes MVH Augusta stand out in the memories of those who place a loved one in its care.

In sum, the experiences shared by families and volunteers alike paint a portrait of a place where veterans are met with dignity, kindness, and an unflagging commitment to quality. The staff's ability to deliver attentive, compassionate care - while also supporting families and honoring the veteran spirit - creates an environment that feels both safe and deeply personal. It is evident in the small acts of consideration, the thoughtful attention to each resident's routine, and the shared sense of purpose that sustains the daily work. For many, MVH Augusta isn't just a care facility - it's a community that treats every veteran with the respect and warmth they deserve.

This area of Augusta, Maine offers a variety of amenities and services that cater to seniors. With several physicians' offices, including Atlee Gleaton Eye Care and Kennebec Internal Medicine Associates, residents have easy access to healthcare. Additionally, there are pharmacies like Kennebec Pharmacy & Home Care and CVS nearby for medication needs. For recreation, Viles Arboretum and Capitol Park provide green spaces for relaxation and outdoor activities. There are also restaurants like Lisa's Restaurant and State Lunch for dining options. Places of worship such as Green St United Methodist Church and cafes like Huiskamer Coffee House offer opportunities for socializing and community engagement. The presence of theaters like Colonial Theater provides cultural enrichment, while transportation options like U-Haul Moving & Storage are available for convenience. Overall, this area provides a mix of essential services, entertainment options, and opportunities for social interaction that make it a potentially attractive location for seniors looking to settle in Augusta.

Physicians

• Atlee Gleaton Eye Care (0.7 miles)
• Kennebec Internal Medicine Associates Pa (1 miles)
• Medical Rehabilitation Assoc (1.3 miles)
• Maine-Dartmouth Family Medicine Residency (1.5 miles)
• Family Medicine Institute (1.5 miles)
• Mansfield, Carol Kennebec Pediatrics (1.5 miles)
• Fmi (1.5 miles)

Parks

• Viles Arboretum (0.9 miles)
• Capitol Park (1.7 miles)
• Augusta Parks Department (1.7 miles)
• Waterfront Park (1.8 miles)
• Vaughan Field (2.3 miles)

Hospitals

• Riverview Psychiatric Center (1.2 miles)
• Maine Migrant Health Program (1.8 miles)
• Togus Va Hospital (2.4 miles)
• Togus VA Medical Center (2.4 miles)
• Pathways Of Maine (3.1 miles)

Pharmacies

• Kennebec Pharmacy & Home Care (1.5 miles)
• CVS Pharmacy (1.6 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (3.1 miles)
• Kennebec Pharmacy & Home Care (3.8 miles)
• Walmart Pharmacy (3.8 miles)
• Community Pharmacy (4 miles)

Restaurants

• Lisa's Restaurant (1.7 miles)
• Subway (1.7 miles)
• State Lunch (1.8 miles)
• Downtown Diner (1.9 miles)
• McDonald's (1.9 miles)
• John Sullivan's Pub (1.9 miles)
• Amato's (2 miles)

Places of Worship

• Christian Science Reading Room (1.7 miles)
• Green St United Methodist Church (1.8 miles)
• Augusta Spiritualist Church (1.9 miles)
• Unitarian Universalist Community Church (2 miles)
• St Mary's (2.1 miles)
• Wwwa (2.2 miles)
• Saint Augustine Church (2.3 miles)

Cafes

• Huiskamer Coffee House (1.8 miles)
• Starbucks (3.1 miles)
• Moose Tracks Cafe (3.7 miles)
• Panera Bread (3.9 miles)

Theaters

• Colonial Theater (1.9 miles)
• Regal Augusta (3.6 miles)

Transportation

• U-Haul Moving & Storage (2.2 miles)
• Avis Rent A Car (2.7 miles)
• usta State Airport (AUG) (2.7 miles)
• Cape Air (2.7 miles)