5301 Tullis Drive, New Orleans, LA 70131
For more information about senior living options: (844) 490-3973
The workers were very nice. A visitor observed that the person they visited looked very well. Carrington Place is great and, since new management, things have improved drastically. Staffing has improved, with better employees creating a better environment. The nurses and assistant nurses are skilled, caring, and kind, and very professional. The comfort of all patients is well provided. The staff are exceptional and always smiling.
The staff were described as lazy and not doing their jobs. CNAs were described as very poor, and the food was described as absolutely terrible. The facility was described as nasty and disgusting and poorly run. The director of nursing was described as incompetent, with concerns about sterile technique. Staffing shortages were blamed for neglect, with residents often not attended to or fed in a timely manner. The administrator was described as worse and unreachable, with attempts to contact them going unanswered. A reviewer warned never to place a loved one there. There were allegations that a worker slapped the resident, with no satisfactory follow-up reported.Carrington Place draws a wide and often contradictory range of impressions from those who have lived with or visited there. On one hand, there are stories of warmth, attentiveness, and professional care; on the other, a chorus of complaints about unprofessionalism, inadequate staffing, and troubling experiences that linger in memory. The collection reflects residents' and family members' attempts to judge a facility over time, with some reviewers noting marked improvement after changes in leadership, while others insist that serious problems persist or even intensified in certain periods.
A common thread among the harsher accounts is a sense that the staff sometimes fail to meet basic expectations. Several reviewers describe it as unprofessional or careless, with examples ranging from inconsistent turn-and-position care and inadequate feeding to delays and miscommunications about a patient's needs. One particularly troubling narrative accuses the director of nursing of lacking sterile technique in Foley catheter care, and others recount a broader pattern of turnover or "short-handed" staffing that left family members feeling compelled to supervise or intervene to ensure their loved ones were fed, watered, turned, and properly supported. The sentiment runs through multiple posts: care can be decent, but reliability and attentiveness are not consistently present.
Administrators and leadership come up repeatedly as focal points of concern. In some reviews, the administrator is described as unresponsive or worse, with a sense that complaints were not acknowledged or investigated. There are mentions of attempts to communicate with the administrator that went unanswered, and accusations that the DON (director of nursing) or other leaders did not engage appropriately after concerns were raised. The result, for families who felt unheard, was disappointment and frustration that extended beyond a single incident. Such experiences have led some reviewers to move their loved ones elsewhere or to warn others to proceed with caution.
Yet amid the critiques, there are equally strong affirmations of compassionate, capable care. A number of reviewers praise individual nurses and CNAs as "exceptional" or "conscientious," highlighting acts of kindness, professional conduct, and genuine care in the day-to-day routine. Some visitors note that their relatives appeared well, with staff who seemed engaged and attentive during visits. In several accounts, the physical therapy and ongoing nursing support are cited as meaningful positives, with phrases like "great place for physical therapy" and "careful, diligent staff" appearing alongside more mixed comments. Those who have seen a resident's progress often credit the dedicated portions of the staff for making a meaningful difference in quality of life.
There are also mixed but persistent references to changes over time. A number of comments suggest that Carrington Place had entered a period of adjustment after new management took over, with improvements in staffing levels and the overall environment. Reviewers who note these changes describe a brighter atmosphere, more reliable employees, and a sense that progress can be seen in both the interior and exterior of the facility. In these voices, the place is not simply "good" or "bad" - it is a work in progress, capable of better things as leadership and staff align their efforts.
Operational details show a mixed bag of day-to-day realities. Some reviewers point to routine issues like late breakfast service or meals that arrive cold, while others say food and dietary services are adequate and that housekeeping and therapy teams run well. The discrepancies here mirror the broader pattern: some families feel well cared for and comfortable with the level of service, while others experience something far less reliable or even troubling. A particularly blunt depiction uses strong language to describe the place and its inhabitants, underscoring how deeply these experiences can resonate with loved ones and visitors.
Taken together, Carrington Place emerges as a facility with notable strengths and serious red flags, depending on who you ask and when you asked. The positive voices center on individual caregivers - nurses, CNAs, and therapists - whose compassion and competence shine through despite systemic pressures. The negative voices caution that leadership issues, staffing instability, and gaps in follow-through can undermine care and erode trust, sometimes to a degree that makes families feel compelled to stay vigilant or seek alternatives. The overall impression is not a simple verdict but a tale of two realities coexisting within the same walls.
For anyone considering Carrington Place, this spectrum suggests a thoughtful, layered approach. It may be wise to speak directly with current staff and residents, request recent performance indicators (if available), and observe how the facility handles routine tasks and urgent concerns in real time. Because experiences here seem highly contingent on moments in time - who is on shift, who is in leadership, and how responsive the administration remains - gathering current, first-hand impressions could be as important as reading past reviews. The stories together paint a picture of a place with meaningful potential when strong, stable leadership and committed staff align, but with notable risk if accountability and consistency falter.
186 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
New Orleans International (17 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.River Palms Nursing & Rehab in New Orleans, LA is a welcoming assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
Our community features a beauty salon where residents can enjoy pampering themselves, along with access to cable or satellite TV for their entertainment needs. Community-operated transportation is provided for easy access to nearby destinations, and our computer center allows residents to stay connected with loved ones.
Our dining room offers restaurant-style dining, providing delicious and nutritious meals prepared by our dedicated staff. Residents also have access to a kitchenette if they prefer to prepare their own meals. Move-in coordination is available to assist residents during the transition process.
Outdoor space and a garden provide opportunities for relaxation and enjoying fresh air, while our fitness room and wellness center promote physical well-being. Wi-Fi/high-speed internet connectivity ensures that residents can easily stay connected online.
For care services, we have a 24-hour call system and supervision to ensure the safety of all residents. Our professional staff assists with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure proper administration.
We offer specialized diets for individuals with diabetes or special dietary restrictions, ensuring that all nutritional needs are met. Transportation arrangements are made not only for non-medical purposes but also for doctor's appointments.
At River Palms Nursing & Rehab, we understand the importance of social engagement and mental wellness. Resident-run activities, scheduled daily activities, fitness programs, and planned day trips keep residents active and engaged in the community. Concierge services are available for additional assistance.
With nearby amenities including cafes, pharmacies, physicians' offices, restaurants, places of worship, and hospitals, our assisted living community provides convenience and accessibility.
Come experience the warm atmosphere at River Palms Nursing & Rehab in New Orleans where comfortable living meets exceptional care.
River Palms Nursing & Rehab is located at 5301 Tullis Drive, New Orleans, LA 70131 in Orleans Parish, Louisiana
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