5301 Tullis Drive, New Orleans, LA 70131
For more information about senior living options: (844) 490-3973
Some of the nurses are exceptional. The workers were very nice. It was a great place for physical therapy and nursing. Carrington Place has improved drastically under new management. The staff are caring, pleasant, and professional. The nurses and assistant nurses are skilled, caring, and kind. The entire staff is hardworking and friendly. They would recommend Carrington Place to friends and family.
The staff are the laziest the reviewer has ever seen and do not deserve even one star. The facility is nasty and disgusting. The CNAs are generally poor, and the food is absolutely terrible. The director of nursing is incompetent. A worker allegedly slapped the resident in the middle of the night. The administrator is worse and fails to follow up after concerns. Breakfast is not served on time and meals arrive cold.River Palms Nursing & Rehab in New Orleans is best-suited for families who can actively supervise care and demand strong nursing oversight and rehabilitation support. The strongest notes in the reviews point to skilled nurses and some dedicated aides, with physical therapy and nursing care that can be quite solid when staffing is stable. In those moments, residents appear to receive professional, compassionate attention, and visiting family members report moments of warmth, competence, and genuine concern from staff. The facility can function as a workable recovery and daily-living environment when the care team is present and engaged. The flip side is stark: ongoing concerns about daily consistency, food quality, and administrative responsiveness create a fragile, uneven experience.
Families who require consistently reliable daily staffing should seriously consider alternatives. The reviews describe a recurring pattern of underperforming CNAs, occasional roughness in service delivery, and a climate in which management responsiveness is questioned. The most damaging reports describe cold meals, missed or delayed feeding, and parents needing to supervise or intervene to ensure basic needs are met. The takeaway is clear: when turnover is high or accountability appears uncertain, the risk to a resident's routine and safety climbs. For those who cannot tolerate repeated gaps in basic care, River Palms is not the safe default - it calls for caution and a readiness to shop around.
The key positives - competent nursing care, capable therapists, and a generally caring attitude from staff when present - do not vanish, but they hinge on staffing stability. When CNAs and nurses are reliable, residents receive attentive turning, hydration, and symptom management, and the rehab program can be effective. Conversely, the most consistently voiced drawbacks center on turnover, inconsistent meal service, and uneven quality across departments. The same facility praised for moments of excellence can also be criticized for lapses that undermine trust. In practical terms, the pros offset the cons only if a stable, well-managed care team is sustained over time.
Prospective families should push for concrete assurances before moving a loved one in. Request recent staffing metrics, CNA-to-resident ratios, and a clear plan for meal service logistics to address reports of long waits and cold food. Seek a direct line of communication with the director of nursing or administrator and insist on a defined process for reporting concerns and receiving timely responses. Ask to observe a meal delivery and a therapy session, and request a tour of activities and housekeeping operations to gauge overall cleanliness and organization. These steps help separate days when care is genuinely solid from days when system gaps re-emerge.
In the broader local context, comparisons to nearby Carrington Place offer a cautionary but instructive backdrop. Some reviewers note that Carrington Place improved markedly after new management, with staffing and morale rising and a more professional environment. That suggests River Palms could benefit from a similar leadership refresh or targeted staffing reforms. It also frames the decision as not merely about current scores but about the likelihood of sustained improvement. Families evaluating River Palms should, therefore, simultaneously tour and compare to alternatives that have demonstrated leadership-driven progress, and question whether River Palms has a credible, actionable plan for addressing the most frequent pain points.
The bottom-line decision is practical and firm: River Palms can work for a resident whose family remains highly engaged and can demand accountability, particularly for skilled nursing and rehabilitation needs. It is not the best fit for anyone who cannot tolerate inconsistent aides, questionable meal service, or slow administrative follow-through. If choosing River Palms, insist on a transparent plan for consistent staffing, reliable mealtime routines, and open communication with leadership. Otherwise, prioritize facilities with proven, stable staffing and a culture of proactive care - even if that means stepping outside River Palms to find a more predictable, consistently well-run option.
186 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
New Orleans International (17 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.River Palms Nursing & Rehab in New Orleans, LA is a welcoming assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
Our community features a beauty salon where residents can enjoy pampering themselves, along with access to cable or satellite TV for their entertainment needs. Community-operated transportation is provided for easy access to nearby destinations, and our computer center allows residents to stay connected with loved ones.
Our dining room offers restaurant-style dining, providing delicious and nutritious meals prepared by our dedicated staff. Residents also have access to a kitchenette if they prefer to prepare their own meals. Move-in coordination is available to assist residents during the transition process.
Outdoor space and a garden provide opportunities for relaxation and enjoying fresh air, while our fitness room and wellness center promote physical well-being. Wi-Fi/high-speed internet connectivity ensures that residents can easily stay connected online.
For care services, we have a 24-hour call system and supervision to ensure the safety of all residents. Our professional staff assists with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure proper administration.
We offer specialized diets for individuals with diabetes or special dietary restrictions, ensuring that all nutritional needs are met. Transportation arrangements are made not only for non-medical purposes but also for doctor's appointments.
At River Palms Nursing & Rehab, we understand the importance of social engagement and mental wellness. Resident-run activities, scheduled daily activities, fitness programs, and planned day trips keep residents active and engaged in the community. Concierge services are available for additional assistance.
With nearby amenities including cafes, pharmacies, physicians' offices, restaurants, places of worship, and hospitals, our assisted living community provides convenience and accessibility.
Come experience the warm atmosphere at River Palms Nursing & Rehab in New Orleans where comfortable living meets exceptional care.
River Palms Nursing & Rehab is located at 5301 Tullis Drive, New Orleans, LA 70131 in Orleans Parish, Louisiana
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