Our Lady Of Wisdom Health Care Center
Save5600 General Degaulle Drive, New Orleans, LA 70131
For more information about senior living options: (844) 490-3973
Families seeking steady, compassionate care for loved ones often face a challenging landscape, and the experiences shared about Our Lady of Wisdom Community Care Center reflect a wide range of outcomes. Across several heartfelt stories, the center is praised for professionalism, dedication, and a deep commitment to patient dignity. Many family members express relief and gratitude for a team they could trust from hundreds of miles away, noting that clear communication, timely updates, and involvement in care plans gave them genuine peace of mind.
A recurring thread is the quality and character of the staff, especially a few individuals who became touchpoints for families. Admissions Director Rosemary and caseworker Kierra (also spelled Kiera at times) are repeatedly highlighted for going above and beyond to ensure that prescribed therapies and medical needs were followed precisely. Families describe their responsiveness, empathy, and transparency as enabling remote relatives to feel connected and informed. The sense of partnership - being treated as part of the care team rather than as outsiders - emerges as a cornerstone of many positive experiences.
Even when families encountered internal disagreements or conflict - such as siblings disputing placement or airing frustrations - the care team's professionalism never wavered. Reviewers repeatedly note that staff remained patient and focused on the aunt's well-being despite pressure or criticism from others. This grace under pressure is presented as a defining strength, underscoring the center's commitment to treating patients with dignity regardless of external tensions.
The center's clinical offerings receive strong commendations as well. Residents benefited from a well-coordinated blend of occupational, speech, and physical therapies, with therapists and nursing staff working closely together to support progress, dignity, and comfort. In many accounts, therapy was not only effective but inspirational, with patients regaining strength, confidence, and independence. Several families specifically singled out the therapy team as amazing, capable of helping loved ones achieve meaningful improvements and return to a more independent level of living.
Communication is another prominent theme in the praise. Families managing care from afar appreciate regular updates and prompt responses to inquiries, with staff often inviting input and treating relatives as true partners in the care plan. The sense of being kept in the loop - from admission through discharge - contributes significantly to the overall experience, even as other, more challenging stories remind readers that gaps can occur.
Not all experiences were uniformly positive. One family's account highlights serious shortcomings: an initial room with nonfunctional air conditioning, delays in responding to a call button, and multiple falls before help arrived. Discharge planning in this case was described as chaotic, with a caseworker who was perceived as unprofessional and confrontational. Additional concerns included a lack of discharge instructions, poorly managed medications (including adding a third hypertension drug without review), and minimal guidance for follow-up care. Family members also reported dietary concerns, such as pizza being served for dinner, and at discharge only receiving a medication list without a broader recovery plan or supportive documentation. In this narrative, the therapy team was still praised for helping a grandmother regain function, even as other aspects of care fell short.
Within the broader mix of stories, several participants share glowing personal endorsements of specific staff, facilities, and amenities. Nurse Candy is singled out for her exceptional service and commitment to patient comfort, and Nursing Director Christina is recognized for her attentiveness to patients and family concerns. Positive remarks extend to the atmosphere of the building itself - the facility is described as beautiful, clean, and caring, with a chapel that supports daily prayers and a sense of community. Individual residents, including a Catholic priest who wrote from a personal perspective, describe being welcomed and cared for in ways that align with their values and spiritual needs.
Other accounts emphasize the profound, personal impact of the staff's care. One reviewer notes that their grandmother's rehabilitation helped her learn to dress herself and walk again, expressing gratitude for a therapeutic experience that enabled a return to activities she valued. A resident who has made the center his home for months - an ordained priest - speaks warmly of the sense of community, daily prayer, and opportunities to care for others within a supportive environment. This blend of professional care with a sense of purpose and belonging resonates across multiple stories.
Still, several reviews urge caution and vigilance. Some families warn others to thoroughly check the facility, noting concerns about staffing levels and the potential for neglect if staff are stretched thin. Reports of belongings going missing or being stolen, rooms with odors of urine, and the impression that not all patients receive timely assistance paint a more troubling picture. A recurring exhortation is to visit often and to stay engaged with every aspect of care and facilities management, including cleanliness, staff responsiveness, and safety measures. The voices sharing these concerns are careful to balance praise with practical warnings, reminding readers that experiences can vary and that proactive oversight matters.
In sum, Our Lady of Wisdom Community Care Center appears to offer a strong core of compassionate, professional care backed by dedicated staff, effective interprofessional collaboration, and a facility environment that supports dignity and community. For many families, particularly those coordinating care from a distance, the center provides reliable communication, meaningful therapeutic progress, and a sense of partnership in their loved ones' journeys. Yet there are notable cautions regarding consistency in safety, staffing, and discharge planning, underscoring the importance of thorough on-site evaluation and ongoing oversight. The overall impression is one of substantial positive impact tempered by real-world challenges that callers should assess carefully based on their loved ones' specific needs and circumstances.
Our Lady Of Wisdom Health Care Center in New Orleans, LA is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
For the convenience and relaxation of our residents, we provide a variety of amenities such as a beauty salon, cable or satellite TV for entertainment, community operated transportation for easy access to nearby locations, a computer center with internet access, a fully furnished environment for a hassle-free move-in experience, a gaming room for recreation, a peaceful garden to enjoy nature's beauty, housekeeping services to maintain cleanliness, kitchenettes for personal meal preparation, outdoor spaces for fresh air and relaxation, private bathrooms for privacy and convenience, restaurant-style dining for delicious meals prepared by our experienced chefs, a small library for book enthusiasts, telephones for easy communication with loved ones, transportation arrangement (non-medical) service to assist with any transportation needs, transportation to doctors' appointments to ensure timely healthcare visits, wellness centers with various resources and programs dedicated to maintaining physical and mental well-being, as well as Wi-Fi/high-speed internet connectivity.
To meet the individual needs of our residents and provide utmost care and support on a daily basis, we offer 24-hour call system services which allow residents to reach out anytime assistance is required. With 24-hour supervision provided by our attentive staff members who are trained professionals in senior care services ensures the safety and security of all residents. Assistance with bathing, dressing, transfers and other activities of daily living is readily available whenever needed. We also cater specifically to residents with diabetes diets requirements through specialized meal preparation. Medication management is handled efficiently by our staff members who ensure that all medications are taken at the proper times.
Mental wellness programs are organized regularly to promote emotional health among residents. We understand that some individuals may have special dietary restrictions due to health concerns or personal preferences; therefore we accommodate these requirements accordingly.
At Our Lady Of Wisdom Health Care Center, we believe in providing a fulfilling and engaging lifestyle for our residents. Our dedicated staff members organize various activities such as fitness programs to promote physical well-being, planned day trips to explore the city and nearby attractions, resident-run activities to encourage social interactions among peers, and scheduled daily activities to keep residents active and engaged.
In addition to these wonderful offerings within our community, there are several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship and hospitals located nearby for convenience and accessibility.
Choose Our Lady Of Wisdom Health Care Center as your assisted living community in New Orleans and experience a life of comfort, care and vibrant engagement.
Our Lady Of Wisdom Health Care Center is located at 5600 General Degaulle Drive, New Orleans, LA 70131 in Orleans Parish, Louisiana
Our Lady Of Wisdom Health Care Center on seniors.fyi includes 3 photos including images showing architecture, building, church, entrance, landscaping, interior, dining, painting, and more.
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