River Palms

Pros

• The facility is described as a nice and clean place with friendly staff.
• The therapy staff received excellent reviews for their care and support.
• The CNAs are noted as very helpful and attentive to residents' needs.
• The dietary department is praised for being nice and providing delicious meals.
• Many nurses are recognized as top-notch in their care for the residents.
• A positive experience was reported during a tour of the facility, highlighting friendly staff interactions.

Cons

• The nurses at Carrington Place are extremely rude and do not supervise the CNAs or assist when needed.
• The CNAs are poorly trained and speak disrespectfully to the residents.
• There is rarely a doctor available to see the residents, with some not having seen their doctor in nearly two years.
• The physical therapy facilities are poorly equipped, considered the worst in the state.
• The quality of food served is worse than what one would feed a dog.
• Complaints made to corporate are a waste of time, as reprisals are likely for those who voice concerns.
• The facility lacks safety measures, allowing anyone to walk in, which raises security concerns.

Review

Carrington Place of New Orleans is a skilled nursing facility that has elicited a mixed bag of reviews from its residents and their families, highlighting significant discrepancies in experiences. Some reviewers laud the establishment for its clean environment and friendly staff, particularly praising the therapy team and dietary department. The positive remarks emphasize a supportive atmosphere where nurses are considered top-notch, and meals prepared by the dietary department are described as delicious. For those who appreciate attentive care and well-prepared food, Carrington Place initially seems to provide an acceptable standard of living.

However, contrasting sharply with these favorable impressions are the experiences shared by other residents who have voiced serious concerns about the quality of care provided at Carrington Place. One long-term resident, who has lived there for nearly five years, paints a starkly different picture of the facility. This individual warns that despite some initial appearances, the nursing staff is largely unhelpful and often rude. They highlight a systemic issue where nurses fail to supervise or assist Certified Nursing Assistants (CNAs) adequately. According to this resident, such neglect can lead to inadequate support for those in need, diminishing their overall quality of life.

Another alarming claim made by this dissatisfied resident is the apparent lack of medical oversight within the facility. Reports suggest that doctors rarely visit patients or residents frequently enough to address their medical needs effectively; one particular resident noted they hadn't seen their doctor in almost two years. This absence raises significant concerns regarding patient safety and health management—essential elements that should be guaranteed in such environments.

The allegations regarding CNA training also warrant attention; complaints indicate that CNAs may not be adequately trained to handle various situations or communicate respectfully with residents. There are reports of instances where CNAs speak disparagingly to residents, undermining their dignity during what may already be vulnerable times in their lives. These accounts cast a shadow over Carrington Place’s commitment to providing compassionate care.

Compounding these issues is feedback regarding physical therapy services offered at Carrington Place; some individuals have characterized them as poorly equipped compared to other facilities in the state. In addition to subpar therapeutic resources, critics cite an unsatisfactory quality of food served within the community—asserting it falls below even basic standards many would expect from a healthcare institution responsible for feeding vulnerable populations.

Lastly, there appears to be an ineffective complaints process within Carrington Place. Multiple reviewers have expressed frustration with attempts to voice concerns through corporate channels only for these complaints to go unaddressed—leading many individuals feeling trapped within a system that protects its own rather than addressing valid grievances raised by residents or families alike. This culture ultimately fosters feelings of despair among residents and potential clients considering placement options for loved ones.

In conclusion, while Carrington Place offers some positive attributes like cleanliness and certain commendable staff members in therapy and dietary services, ongoing issues concerning nursing staff conduct, inadequate medical supervision, insufficient training among CNAs, limited access to physical therapy resources, questionable food quality, and ineffective complaint resolution mechanisms suggest serious deficiencies exist at this facility. Families researching options should weigh both positive testimonials against these critical viewpoints before making decisions concerning care for their loved ones.

This part of New Orleans, Louisiana offers a convenient and vibrant environment for senior living. With several hospitals located within a short distance, residents have access to quality healthcare services. There are also various places of worship nearby for spiritual fulfillment. Additionally, the area boasts a variety of cafes and restaurants, providing opportunities for socialization and dining options. Pharmacies and physicians' offices are easily accessible, ensuring that medical needs are promptly met. The presence of parks like Crescent Park offers opportunities for leisurely strolls and outdoor activities. Overall, this neighborhood provides a well-rounded and accommodating setting for seniors looking to reside in New Orleans.

Hospitals

• Seaside Hospial (0.7 miles)
• St Charles Surgical Hospital (5.3 miles)
• West Jefferson Medical Center LCMC Health (5.7 miles)
• Touro Infirmary (5.8 miles)
• LSU Medical - 1400 Poydras (5.8 miles)

Places of Worship

• St Andrew the Apostle School (1.4 miles)
• St John Bosco Church (5.7 miles)

Cafes

• Starbucks (1.6 miles)
• HiVolt Coffee (5 miles)
• French Truck Coffee (5 miles)
• Cafe Du Monde (5.4 miles)
• The Vintage (5.4 miles)
• French Truck Coffee (5.5 miles)
• Cafe Envie (5.5 miles)

Pharmacies

• Walgreens (1.7 miles)
• Rouses Markets (1.7 miles)
• Winn-Dixie (1.8 miles)
• CVS Pharmacy (1.8 miles)
• Winn-Dixie (2.1 miles)
• Russo's Pharmacy (2.7 miles)
• Walgreens (3.1 miles)

Physicians

• Heitmeier,Armani&Langhetee Medical &Surgical Eyecare (1.7 miles)
• Bone & Joint Clinic (1.9 miles)
• Dimitri Dermatology (2 miles)
• Smith Demarcus DDS (2 miles)
• O Sullivan, Jennifer Vigour Pediatrics (2 miles)
• West Bank Surgery Center (5.3 miles)
• Family Doctors (5.6 miles)

Restaurants

• Sweet Shack Snowballs (2.5 miles)
• McDonald's (2.6 miles)
• Chick-Fil-A (3.8 miles)
• Turkey And The Wolf (4.8 miles)
• Cochon Restaurant (5 miles)
• Cochon (5 miles)
• Barrel Proof (5 miles)

Parks

• Crescent Park (5.3 miles)