4200 Houma Boulevard, Metairie, LA 70002
For more information about senior living options: (844) 490-3973
The phlebotomy was awesome and left no bruising. The service and care were excellent; Stacy and the staff were amazing, polite, kind, and professional. The blood work process was fast and easy. The patient received excellent care, with staff who were friendly, professional, and attentive; details were explained and the procedure started on time. Everyone was nice. The information desk and lab were efficient and friendly. Dr. Thomas is an attentive, caring physician whose staff are great. The staff showed care and concern, delivering fast, efficient, and courteous service. East Jefferson General Hospital took excellent care; every person did their job well and made the patient feel cared for. The lab staff were excellent and drew blood on the first attempt. Outpatient surgery staff were great and made the patient feel comfortable. The check-in process was excellent, with clear instructions and timely updates.
A reviewer described the hospital as horrible and urged others to go somewhere else. The same reviewer said the staff treated them horribly, with two nurses unable to find a usable vein, leading to shock and admission. A patient claimed the hand surgeon did not arrive for hours, leaving a diabetic patient without timely care. A reviewer said a receptionist was unprofessional and made them feel uncomfortable with a nasty attitude. A reviewer criticized the ambulance staff as rude and unprofessional, and said the EMT director did not follow up. A reviewer described the emergency department as cold and unhelpful, calling the hospital the worst in New Orleans. A reviewer noted the facility is not good for disabled patients, with issues like long hallways and inaccessible features.Across these reviews, East Jefferson General Hospital is depicted as a place where many patients feel genuinely cared for, with staff members who are kind, patient, and professional. Multiple readers highlight the warmth of the people they encountered - from the first check-in to the lab and waiting areas - creating experiences that feel efficiently run and reassuring. Phlebotomy and lab services are repeatedly praised for being smooth and painless, with one reviewer noting no bruising after blood draws and another lauding the lab staff for their patience and skill. In short, for many, the day-to-day process of getting blood work or tests done at EJGH is highlighted as fast, easy, and handled with kindness.
Several reviews center on the excellence of specific clinicians and the way they communicate with patients. Dr Wegmann, in particular, is singled out as a great doctor whose care and compassion stand out; one patient says Wegmann's explanations, punctuality, and thoroughness made a difference, and another notes that he is a gastroenterologist worth recommending. Dr Thomas receives similar high praise, described as attentive, caring, and even "loving" in his approach to patients, with the nurse team and staff around him also praised for their professionalism and supportive demeanor. There are also heartfelt testimonies about the broader care team - front desk staff, registration personnel, and other clinicians - being friendly, clear, and patient about explaining procedures and timelines.
The pulmonary department earns particular admiration for its bedside manner and thoroughness. A reviewer describes the staff as the nicest in the area, explaining breathing tests with patience and without rushing, and taking steps to ease anxiety before and after procedures. The overall atmosphere in the outpatient and testing areas is portrayed as calm and well-organized, with mentions of on-time or early starts, clean facilities, and communications that keep patients informed about what to expect next. One reader even compares the level of punctuality and professionalism to Mayo Clinic standards, highlighting EJGH as a standout in the New Orleans metro area.
Beyond individual praise, the reviews collectively note a strong sense of teamwork and dedication across departments. People mention the information desk, the lab, and the outpatient teams as efficient and courteous, and several accounts describe seamless transitions - for example, moving a patient from Tulane to EJGH or handling multiple tests in a single, well-coordinated visit. The care extended to energy and empathy in routine tasks - greeting patients warmly, helping them navigate the process, and ensuring they understand instructions - emerges as a consistent theme that many readers value highly.
Not all the feedback, however, is uniformly positive. A handful of reviewers recount serious negative experiences that contrast sharply with the more favorable stories. One account describes a deeply troubling hospital episode in which the patient felt they were treated poorly and observed delays in care, including multiple vein punctures by nurses, a period of shock requiring admission, and critical lapses in monitoring a diabetic patient's blood sugar. The reviewer alleges a long wait for a hand surgeon, poor communication, and a sense that urgent needs were not adequately addressed, ultimately leaving the patient determined not to return. This story is presented with strong emotional intensity, including an explicit intent to escalate the concern to HR, underscoring how damaging such experiences can feel to patients and families.
Other negative voices focus on individual staff interactions and accessibility issues. Some reviewers point to personnel who came across as unprofessional or unwelcoming, with a particular mention of a receptionist's demeanor that left one patient uncomfortable, and another note about the challenges faced by disabled patients in a facility described as less accessible in terms of layout or amenities. There are also references to dramatic tensions within the emergency department, including a claim of unkind treatment by ambulance personnel and a general call for better training and accountability in patient-facing roles. These stories underscore that even where the majority experience is positive, there exist real concerns about patient safety, respect, and accessibility that the hospital community may need to address.
In sum, the prevailing sentiment across these reviews is that EJGH can deliver exceptional care and highly satisfying patient experiences when everything goes smoothly: compassionate doctors, skilled lab work, attentive nurses, and efficient procedures that keep patients informed and at ease. Yet there are also serious cautions about inconsistent care, communication gaps, and experiences of poor treatment in some cases. The narratives collectively suggest a hospital that demonstrates extraordinary potential and strengths in its medical staff and operational efficiency, while also facing challenges related to patient safety, staff conduct, and accessibility that warrant ongoing attention and improvement.
49 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
New Orleans International (5 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The East Jefferson Hospital in Metairie, LA offers a comprehensive assisted living community for individuals who require some assistance with daily activities. The facility boasts a range of amenities to ensure the comfort and convenience of its residents. Each unit is fully furnished and includes cable or satellite TV, a kitchenette, telephone, and Wi-Fi/high-speed internet access. Meals are provided in a restaurant-style dining room and can cater to special dietary restrictions such as diabetes diets.
Residents can enjoy a variety of recreational activities, both organized by the facility and run by fellow residents. A small library is available for those seeking quiet leisure time. Housekeeping services are provided to keep the living spaces tidy and comfortable.
Care services at East Jefferson Hospital include 24-hour supervision, assistance with activities of daily living such as bathing, dressing, and transfers, medication management, and support for mental wellness. Staff members are trained to provide specialized care that meets individual needs.
The community is conveniently located near various amenities such as cafes, pharmacies, physicians' offices, restaurants, transportation options, theaters, and hospitals. This ensures that residents have easy access to necessary services and entertainment options.
Overall, East Jefferson Hospital offers an assisted living community that prioritizes both comfort and medical care for its residents. With its range of amenities and convenient location near essential services, it provides a supportive environment where individuals can enjoy their golden years with peace of mind.
East Jefferson Hospital is located at 4200 Houma Boulevard, Metairie, LA 70002 in Jefferson Parish, Louisiana
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