4200 Houma Boulevard, Metairie, LA 70002
For more information about senior living options: (844) 490-3973
They provide great care and kindness; the staff is wonderful. The phlebotomy was awesome, with no bruising. Stacy and the entire staff are amazing - polite, kind, and professional. The blood work process was fast and easy. Check-in and registration staff are smiling, professional, and friendly. Everyone is very nice and caring. The information desk and lab are efficient and friendly. Dr. Thomas is among the best doctors; he is attentive and caring, with great staff. The pulmonary department staff are the nicest and most professional, explaining things clearly and reducing anxiety. They deliver excellent care across appointments; the staff is professional, attentive, and patient.
The hospital was described as horrible and to be avoided. The staff treated patients horribly. Two nurses blew the patient's veins twice. The patient went into shock and required admission. A diabetic patient was left waiting for hours without blood sugar checks and was told not to eat or drink. The doctor knew the patient was diabetic but did not come to examine the hand. The emergency department was described as cold and unhelpful. The hospital was labeled as the worst hospital to go to. The ambulance staff were described as rude and unprofessional. The reviewer said they would never return to East Jefferson.East Jefferson Hospital in Metairie is best suited for seniors and adults who prioritize reliable, compassionate clinical care delivered by a professional, well-coordinated team. The community excels for outpatient testing, labs, imaging, and procedural care where punctuality and clear communication matter most. Patients repeatedly report kind, attentive staff, efficient check-in, and a sense that clinicians and technicians explain what's happening and what to expect next. For families seeking a hospital experience that leans toward practical, patient-centered execution with strong specialists and a calm, orderly environment, East Jefferson earns serious consideration.
Those weighing alternatives should note who may want to look elsewhere. A small but vocal portion of reviews highlights variability in bedside manner, especially in high-stress settings like the emergency department, with some encounters described as cold or less welcoming. Accessibility concerns appear in a reviewer's note about design features that could better accommodate disabled patients, and a few comments point to less favorable interactions with administrative staff. For families whose top priorities are universally warm bedside care in emergencies or whose accessibility needs are non-negotiable, exploring other hospitals may be prudent.
The strongest positives - great care from a caring staff, fast and efficient lab work, and highly competent physicians - tend to offset the main drawbacks in the decision calculus. Phlebotomy is repeatedly praised for being painless and accurate, and check-in processes are noted as smooth and courteous. Clinicians such as Dr. Wegmann and Dr. Hoerner emerge as standout providers, delivering attentive, respectful care that patients describe as truly reassuring. The outpatient pipeline - blood work, imaging, ultrasounds, and procedures - gets especially strong marks for timeliness, explanations, and overall competence, creating a reliable backbone for seniors managing chronic conditions or preparing for necessary procedures.
Nonetheless, the occasional negative thread cannot be ignored. A few reviewers have flagged unprofessional behavior from a receptionist or administrative staff, which can color the early moments of an visit. The emergency department, in particular, is cited by some as needing more warmth and responsiveness, with reports of delays or communication gaps that leave patients and families feeling overlooked during stressful experiences. A minority of accessibility comments also suggest there is room for design improvements to better accommodate disabled patients and caregivers. While these concerns are not universal, they are meaningful for decision-makers who prioritize consistency across all touchpoints.
From a practical standpoint, families should lean on East Jefferson for the services where it clearly shines: outpatient procedures, fast labs and imaging, and dependable physician availability. If the plan centers on timely tests, clear instructions, and a care team that treats patients with respect and professionalism, EJH delivers. It helps to approach the hospital with a plan: identify the most important departments, request patient advocates or discharge planning support as needed, and verify the local specialists in-network for ongoing management. This approach maximizes the strengths while mitigating the risk of encountering the less consistent experiences noted in a minority of reviews.
In sum, East Jefferson Hospital stands out as a strong, practically oriented option for seniors and families seeking solid hospital-based care in the New Orleans metro area. The care philosophy demonstrated by the hospital's most trusted clinicians and frontline staff - empathy, efficiency, and clear communication - resonates through the majority of experiences. The few reported drawbacks - less consistent ED bedside manner and some administrative or accessibility gaps - do not derail the overall value proposition, but they do flag the importance of selecting departments carefully and engaging proactively with care teams. For families prioritizing outpatient reliability, expert clinicians, and a respectful care environment, EJH is a compelling choice; those for whom emergency warmth or universal accessibility is non-negotiable may wish to compare alternatives more closely.
49 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
New Orleans International (5 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The East Jefferson Hospital in Metairie, LA offers a comprehensive assisted living community for individuals who require some assistance with daily activities. The facility boasts a range of amenities to ensure the comfort and convenience of its residents. Each unit is fully furnished and includes cable or satellite TV, a kitchenette, telephone, and Wi-Fi/high-speed internet access. Meals are provided in a restaurant-style dining room and can cater to special dietary restrictions such as diabetes diets.
Residents can enjoy a variety of recreational activities, both organized by the facility and run by fellow residents. A small library is available for those seeking quiet leisure time. Housekeeping services are provided to keep the living spaces tidy and comfortable.
Care services at East Jefferson Hospital include 24-hour supervision, assistance with activities of daily living such as bathing, dressing, and transfers, medication management, and support for mental wellness. Staff members are trained to provide specialized care that meets individual needs.
The community is conveniently located near various amenities such as cafes, pharmacies, physicians' offices, restaurants, transportation options, theaters, and hospitals. This ensures that residents have easy access to necessary services and entertainment options.
Overall, East Jefferson Hospital offers an assisted living community that prioritizes both comfort and medical care for its residents. With its range of amenities and convenient location near essential services, it provides a supportive environment where individuals can enjoy their golden years with peace of mind.
East Jefferson Hospital is located at 4200 Houma Boulevard, Metairie, LA 70002 in Jefferson Parish, Louisiana
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