Colonial Oaks Living Center

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Colonial Oaks Living Center

4312 Ithaca Street, Metairie, LA 70006

For more information about senior living options: (844) 490-3973

3.4 from 87 reviews
5 stars
40
4 stars
13
3 stars
4
2 stars
6
1 stars
24

Skilled Nursing Facility

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    Overall Review of Colonial Oaks Living Center

    Pros

    • pro Colonial Oaks is clean, comfortable, and well-maintained.
    • pro The staff consistently go above and beyond for residents and families.
    • pro Meghan, the director of nursing, is available and genuinely cares.
    • pro Paula the social worker alleviates worries and handles confusing paperwork.
    • pro Dee prepares meals that residents enjoy.
    • pro Rashana keeps the residents engaged and active.
    • pro Mr. James keeps the floors sparkling, contributing to a pleasant environment.
    • pro The front desk and office staff are warm, sweet, and helpful.

    Cons

    • pro The reviewer claimed that food and water were withheld because the kitchen was locked.
    • pro A nurse was rude and dismissive toward the patient and family.
    • pro A nurse allegedly used a kitchen key secretly to obtain water, raising concerns about honesty.
    • pro Staff made residents feel like they were bothering them when questions were asked.
    • pro Jada the PA was described as incredibly rude.
    • pro Physical therapy was overcrowded and insufficient for the patient's needs.
    • pro The food was described as horrible, served cold, with issues like cold coffee and raw bacon.
    • pro A reviewer strongly advised against placing a loved one in the facility.

    Review

    Colonial Oaks presents itself in these observations as a clean, comfortable place that families come to trust after a fall or surgery. Several families describe it as a familiar, reassuring environment where the building itself feels well kept and smells are controlled, which matters a lot to anyone who has just undergone a hospital stay. The sense of community is repeatedly highlighted: staff members are not just doing their jobs, they're actively fostering activity and engagement for residents. People note a rhythm of care that includes daily routines, meals, rehab, and social interactions that make the facility feel like a real home rather than a pure institution.

    A central thread across many notes is the quality and availability of the leadership and front-line caregivers. Meghan, the director of nursing, is described as approachable and genuinely caring, often available to answer questions and to guide families through concerns. Paula, the social worker, is praised for alleviating worries and navigating confusing paperwork, ensuring that equipment and services are in place. Pam at the front desk is repeatedly cited as a friendly, smiling point of contact who helps set a positive tone as families enter or leave. Other staff members - Keion, Ollie, Colleen, and several unnamed aides and nurses - are recalled as capable and supportive, contributing to a sense that there is a dependable team behind the care.

    Several families specifically applaud the hands-on attentiveness of a Nurse Practitioner who visits daily, named Jeydah in one account, and the broader medical team that integrates therapy, nursing care, and medical oversight. The DON's willingness to share direct contact emphasizes a bridge between families and care, something many reviewers prize in a long-term setting. There are mentions of personalized attention, where staff members remember residents' personalities and adjust routines to make caregiving smoother and more comfortable. The overall impression is one of a facility that strives to keep residents safe, engaged, and well-informed about their care.

    Residents and families alike emphasize the impact of a supportive social and rehabilitative program. Several reviewers mention activities and structure that keep residents busy and active, with Rashana leading activities and Dee contributing meals that are enjoyed by many. The presence of a Nurse Practitioner onsite each day and a collaborative rehab team is seen as a real benefit, helping residents progress and feel seen. In some accounts, therapists are described as caring and dedicated, with therapy that begins promptly after check-in and helps residents regain strength and independence. Although some reviewers note that therapy can feel crowded at times, there is a sense that the therapists are genuinely trying to help each person on the path to recovery.

    Not all feedback is unequivocally positive, and a few accounts highlight serious concerns. One extended review details a distressing experience around water and food availability, with a nurse who seemed unkind or unhelpful, resistance to providing basic needs, and a sense that communication about where to direct questions was unclear. The reviewer also describes a discrepancy between expectations for admission to skilled nursing versus a nursing home unit, and notes that a later conversation with Paula helped clarify the situation and improve the outcome. This same account mentions a wound care nurse who came off as dismissive, and a PA who appeared unprofessional, which contrasts with other families' praise for the medical team. Food quality is another point of contention, with some reviewers calling meals edible and even enjoyable, while others describe cold, bland, or unappealing offerings and inconsistent kitchen service.

    Therapy experiences vary as well. A recurring theme is the need for more individualized, one-on-one therapy, particularly for elderly residents recovering from serious injuries like a broken hip or pelvis. Several reviewers feel that therapy could be more intensive, arguing that longer, more focused sessions would better support walking and functional recovery. In contrast, other residents and their loved ones acknowledge that therapists are capable, dedicated, and often work to meet needs within the constraints of scheduling and staffing. The mixed reviews about therapy intensity mirror the broader tension between generous praise for compassionate care and frustration with perceived limits or resource constraints.

    Families also weigh in on the everyday realities of living at Colonial Oaks. Some speak highly of the rooms and the comfortable atmosphere, noting that rooms can be small yet cozy and that amenities like two TVs in shared rooms can be a bright spot. Cleanliness and a sense of safety are repeatedly cited as strong points, with many reviewers happy that the facility feels orderly and well-maintained. There are stories of genuine care from CNA staff like Barbara, who are described as especially kind and ready to help, alongside other aides who are quietly reliable in the day-to-day tasks that make life easier for residents and their families. The overall impression is that a good subset of staff genuinely strives to treat residents like family.

    In the end, families describe a place that provides much-needed continuity and proximity for loved ones who require skilled care. Some families choose Colonial Oaks precisely because it is near relatives, allowing visits that were previously constrained by distance. The sentiment ranges from high praise and strong recommendations to cautionary notes about specific experiences that did not meet expectations. For many, the facility is a trusted option where the staff's warmth and the environment's familiarity make a meaningful difference in recovery and daily living. The narrative shows a facility with a solid foundation of supportive caregivers and a few challenging episodes that underline the importance of ongoing communication, consistent staffing, and continual attention to resident needs.

    Features

    Housing

    • 110 resident community capacity 110 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • New Orleans International (5 miles away) New Orleans International (5 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Hospice care Hospice careHospice care is important for seniors as it provides specialized end-of-life support, pain management, and emotional comfort for both the senior and their loved ones. It allows seniors to maintain dignity, receive personalized care, and spend their remaining time in a peaceful and comfortable environment.
    • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Colonial Oaks Living Center in Metairie, LA is a premier assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. Located in a convenient area with several nearby cafes, pharmacies, physicians, restaurants, transportation options, theaters, and hospitals, this community provides easy access to essential resources.

    Residents at Colonial Oaks Living Center can enjoy a variety of on-site activities and amenities to promote an active and engaging lifestyle. There are numerous opportunities for socializing and staying active with activities such as gaming rooms, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. The community also boasts indoor and outdoor common areas where residents can relax or socialize with fellow residents.

    The well-being of residents is a top priority at Colonial Oaks Living Center. With 24-hour call system and supervision available, residents can feel secure knowing assistance is always accessible if needed. Trained staff members provide assistance with activities of daily living such as bathing, dressing, transfers, and medication management. Specialized care services like diabetes diet management, incontinence care, and hospice care are also available.

    Dining at Colonial Oaks Living Center is designed to accommodate special dietary restrictions and preferences. High-quality meals are served in a restaurant-style dining room setting to create an enjoyable experience for residents.

    Additionally, this community offers various conveniences such as housekeeping services, move-in coordination services, transportation arrangements (both non-medical and to doctors' appointments), computer centers with internet access for staying connected with loved ones or pursuing personal interests online. Wi-Fi/high-speed internet is also available throughout the premises.

    With its array of amenities and care services catered towards enhancing the quality of life for its residents, Colonial Oaks Living Center provides a comfortable and supportive environment where individuals can thrive while receiving the assistance they need.

    Nearby Places of Interest

    This part of Metairie, Louisiana offers a convenient and accessible location for seniors looking to reside in the area. With East Jefferson General Hospital and Lakeside Women's Specialty Center nearby, residents have easy access to quality healthcare services. There are also several pharmacies in close proximity for medication needs. The neighborhood boasts a variety of dining options ranging from fast food chains like Raising Cane's Chicken Fingers and Chick-Fil-A to seafood at Drago's Seafood Restaurant. For relaxation, seniors can enjoy cafes such as Cafe Du Monde and Starbucks for coffee outings. Additionally, there are theaters like AMC Clearview Palace 12 for entertainment options. Overall, this area provides a balance of amenities and services that would cater well to seniors seeking a comfortable living environment.

    Physicians

    • East Jefferson General Hospital (0.2 miles)
    • Lakeside Women's Specialty Center (0.2 miles)
    • Mark J. Marino, MD (0.2 miles)
    • Koppel Dermatology (0.2 miles)
    • William F. Rachal (0.2 miles)
    • Eye Surgery Center Of Louisiana (0.3 miles)
    • Allied Adult & Child Clinic (0.4 miles)

    Pharmacies

    • Walgreens (0.5 miles)
    • Walgreens (0.5 miles)
    • CVS Pharmacy (1.2 miles)
    • CVS Pharmacy (1.4 miles)
    • CVS Pharmacy (1.4 miles)
    • Rouses Markets (2.1 miles)
    • Walgreens (2.4 miles)

    Restaurants

    • Raising Cane's Chicken Fingers (0.6 miles)
    • Sonic Drive-In (0.7 miles)
    • Drago's Seafood Restaurant (1.2 miles)
    • Sonic Drive-In (2.5 miles)
    • Waffle House (2.8 miles)
    • Chick-Fil-A (3.3 miles)
    • Chick-Fil-A (3.5 miles)

    Cafes

    • Cafe Du Monde (0.6 miles)
    • Starbucks (1 miles)
    • Corner Cafe (1.2 miles)
    • Grounded Coffee Cafe (4.1 miles)
    • Starbucks (4.6 miles)
    • Café du Monde (4.6 miles)
    • Cafe Du Monde City Park (5.5 miles)

    Theaters

    • AMC Clearview Palace 12 (0.6 miles)
    • AMC Elmwood Palace 2 (3.4 miles)

    Hospitals

    • Tulane - Lakeside Hospital (1.1 miles)
    • Ochsner Medical Center, International Department, Magnetic Resonance Imaging (3.4 miles)
    • The Gayle and Tom Benson Cancer Center (4 miles)

    Transportation

    • Ride Share Pick Up (4.5 miles)
    • The Club MSY (4.5 miles)
    • TSA Security Checkpoint (4.5 miles)
    • Main Terminal (4.5 miles)
    • TSA PreCheck (4.6 miles)
    • Louis Armstrong New Orleans International Airport (MSY) (4.9 miles)
    • Rental Car Parking Garage (5.1 miles)

    Parks

    • New Orleans City Park (5.3 miles)
    • Wentwood Playground (5.4 miles)
    • Kenner City Park Pavilion (5.4 miles)
    • Pig Newton Park (6.1 miles)

    Places of Worship

    • Divine Mercy Parish Saint (6 miles)

    Frequently Asked Questions

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