Colonial Oaks Living Center in Metairie, LA
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Information last verified:
4312 Ithaca Street, Metairie, LA 70006
For more information about senior living options: (844) 490-3973
The entire staff was genuinely caring, patient, and attentive. They treated her with dignity and compassion every day. The facility is always very clean and has a fresh, calm feeling. The nurses and caregivers were gentle with her and never felt rushed. Meghan, the director of nursing, is always available and really cares. Paula the social worker alleviated worries and handled the paperwork. It’s a community where residents are kept busy and well cared for. The care was phenomenal and the staff treated her as if they were family. The therapy team did a great job and helped her progress. The team here is special, with many long-tenured staff bonded to serve the residents.
The reviews describe many staff as mean and abusive or simply not caring about residents. Families report that help buttons are pushed but no one responds for long periods. The facility is characterized as understaffed, leaving residents without basic help or food for hours. The food is described as horrible, cold, or inedible and lacking nutritional value. Nurses and aides are described as unfriendly or rude, making questions feel bothersome. There are accounts of neglect, including inadequate bathing, dirty rooms, and delays in medications or care. Some reviewers accuse management of prioritizing money over patient care and say the facility should be shut down. There are reports of theft of clothing and poor communication with families.Colonial Oaks Living Center in Metairie is best suited for families pursuing skilled nursing care with a strong emphasis on rehabilitation and daily therapy, provided the care team is stable and engaged. When staffing is coherent and leadership is accessible, the facility can deliver meaningful progress for residents recovering from surgery or illness, and it can feel like a supportive, family-oriented environment. The clearest upside is the rehab-centric culture: dedicated therapists, hands-on nursing presence, and a team that can push a patient toward tangible improvements so a return home becomes a realistic goal. Cleanliness, a calm atmosphere on good days, and a willingness from some clinicians to coordinate with families also surface as real strengths in favorable shifts or periods.
That said, families should seriously consider alternatives if reliable, timely assistance and consistent daily care are non-negotiables. The most persistent cautions in the reviews revolve around staffing variability and leadership gaps that show up in timely help, attentive bedside care, and respectful communication. When care is short-handed or misaligned, press buttons go unanswered, meals are delayed or delivered cold, and the emotional tenor shifts from compassionate partnership to frustration. For loved ones with high needs for constant supervision, complex hygiene, or rapid response to changes in condition, these inconsistencies can erode trust and safety. In short, this is a facility where the outcome hinges on the day, the shift, and the individual staff member.
The strongest positives consistently cited are the therapy disciplines and the personal dedication of several clinicians who genuinely connect with residents. Families repeatedly praise physical therapy teams for their commitment and note that residents often begin to regain function and confidence, sometimes enough to rejoin daily life at home. The nursing staff is frequently described as caring, with particular staff members singled out for going above and beyond to communicate, advocate, and support families. Cleanliness and a generally warm, home-like feel on good days are also mentioned as a meaningful part of residents’ experience. When the DON and nurse practitioner are involved, Meghan and Jey’Dah appear in multiple endorsements, there is a sense of a coordinated medical approach that includes real-time problem solving and accessible updates for families.
Yet the list of cons is long enough to demand serious caution. A sizable portion of reviews paints the operation as understaffed, with aides and nurses spread thin and care that can feel transactional or even neglectful during busy periods. Reports of delayed assistance, missed calls, and gaps in basic daily living tasks, bathing, dressing, turning, or pain management, recur enough to be more than anecdotal. Food quality is another recurring frustration, with several accounts describing meals that are cold, poorly prepared, or insufficiently nutritious. On the administrative side, communication can be inconsistent, and some families recount feelings of being dismissed or misled when questions arise. In the most severe cases, there are pointed accusations about leadership, discrimination, or unsafe conditions, underscoring a risk that should never be ignored.
These cons do not uniformly cancel out the pros, but they do define the decision calculus. For residents who arrive with manageable needs and benefit from high-quality PT/OT, clear daily routines, and staff who form meaningful relationships with families, the positives can outweigh the negatives, especially if family members are able to advocate consistently, request named caregivers, and engage with the care plan frequently. The key is to view Colonial Oaks as a facility with real therapeutic potential that requires active partnership from families. In other words, the gains from strong rehabilitation and compassionate interactions can be substantial, but they hinge on stable staffing, robust leadership, and continuous family involvement.
Guided by these realities, the practical decision approach becomes clear. If choosing Colonial Oaks, plan to evaluate staffing and leadership at multiple times of day, and request to meet regular caregivers by name to ensure continuity. Probe the therapy schedule: what is the one-on-one time, how often are goals updated, and who documents progress? Insist on a direct line of communication with the DON, the NP on site, and the social worker who handles durable medical equipment and discharge planning. Concurrently, audit the dining experience and ask to see the menu cycle, kitchen staffing, and the process for meal delivery to patient rooms. Where necessary, involve the admissions or case-management team to align expectations and secure written care plans that reflect the resident’s priorities.
If comfort with daily advocacy feels uncertain, or if the priority is unwavering, consistent care without fluctuations, alternatives may be a wiser long-term choice. Several families mention Sunrise of Metairie and other nearby facilities as preferable options when prioritizing steadier staffing, consistently high-quality meals, and reliably attentive bedside care. For families weighing a transition to hospice, memory care, or ultra-responsive skilled nursing, a facility with stronger leadership oversight and fewer reports of neglect or mistreatment would be advisable. Colonial Oaks can still be a viable choice for the right person, one who benefits from vigorous rehab, values on-site medical engagement, and has the bandwidth to monitor and guide care closely, but it is not a universal fit.
In the end, Colonial Oaks Living Center is best treated as a rehab-forward option that rewards thorough, ongoing family involvement and a proactive care partnership. The facility can deliver significant progress and compassionate interaction when staffing is steady and leadership responsive. However, when staffing falters or administration lags, risks to comfort, dignity, and safety rise sharply. Families must weigh the rehab potential against the likelihood of timely care and consistent attention, and be prepared to advocate vigorously. For the right resident and family dynamic, Colonial Oaks can work beautifully; for others, a carefully chosen alternative may deliver steadier daily care and peace of mind.
110 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents. Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
New Orleans International (5 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice careHospice care is important for seniors as it provides specialized end-of-life support, pain management, and emotional comfort for both the senior and their loved ones. It allows seniors to maintain dignity, receive personalized care, and spend their remaining time in a peaceful and comfortable environment.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Colonial Oaks Living Center in Metairie, LA is a premier assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. Located in a convenient area with several nearby cafes, pharmacies, physicians, restaurants, transportation options, theaters, and hospitals, this community provides easy access to essential resources.
Residents at Colonial Oaks Living Center can enjoy a variety of on-site activities and amenities to promote an active and engaging lifestyle. There are numerous opportunities for socializing and staying active with activities such as gaming rooms, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. The community also boasts indoor and outdoor common areas where residents can relax or socialize with fellow residents.
The well-being of residents is a top priority at Colonial Oaks Living Center. With 24-hour call system and supervision available, residents can feel secure knowing assistance is always accessible if needed. Trained staff members provide assistance with activities of daily living such as bathing, dressing, transfers, and medication management. Specialized care services like diabetes diet management, incontinence care, and hospice care are also available.
Dining at Colonial Oaks Living Center is designed to accommodate special dietary restrictions and preferences. High-quality meals are served in a restaurant-style dining room setting to create an enjoyable experience for residents.
Additionally, this community offers various conveniences such as housekeeping services, move-in coordination services, transportation arrangements (both non-medical and to doctors' appointments), computer centers with internet access for staying connected with loved ones or pursuing personal interests online. Wi-Fi/high-speed internet is also available throughout the premises.
With its array of amenities and care services catered towards enhancing the quality of life for its residents, Colonial Oaks Living Center provides a comfortable and supportive environment where individuals can thrive while receiving the assistance they need.
This part of Metairie, Louisiana offers a convenient and accessible location for seniors looking to reside in the area. With East Jefferson General Hospital and Lakeside Women's Specialty Center nearby, residents have easy access to quality healthcare services. There are also several pharmacies in close proximity for medication needs. The neighborhood boasts a variety of dining options ranging from fast food chains like Raising Cane's Chicken Fingers and Chick-Fil-A to seafood at Drago's Seafood Restaurant. For relaxation, seniors can enjoy cafes such as Cafe Du Monde and Starbucks for coffee outings. Additionally, there are theaters like AMC Clearview Palace 12 for entertainment options. Overall, this area provides a balance of amenities and services that would cater well to seniors seeking a comfortable living environment.
Colonial Oaks Living Center is located at 4312 Ithaca Street, Metairie, LA 70006 in Jefferson Parish, Louisiana
Colonial Oaks Living Center on seniors.fyi includes 10 photos including images showing interior, wheelchair, building, entrance, architecture, trees, parking, outdoors, and more.
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