Desoto Retirement & Rehab Center
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635 Schley Street, Mansfield, LA 71052
For more information about senior living options: (844) 490-3973
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Roslyn is the best example of patience and respect, always attentive. Some employees are great. The therapy team is awesome and excels at cheering residents on and encouraging them to meet goals. Everyone is smiling and eager to please. The place is the best and goes above and beyond for its residents.
The staff refused to provide information about a resident's status and hung up on the caller. The facility is described as having trouble, a bad smell, and pests. The establishment has employees who apparently don't have defined job titles when asked to assist residents. Overnight staff told a resident it wasn't their job to assist with the restroom, leaving her uncomfortable all night. The place is advised to be avoided; it's described as a place to stay away from. The workers are said to care more about their jobs than the health and well-being of the residents. A resident was given medications (Xanax and Prozac) that allegedly contributed to a decline, leading to death. Family members were told nothing could be shared because staff needed their jobs. A resident's death in January went unreported to family.The collection of comments and experiences surrounding this care facility paints a picture that is at once hopeful and troubling, with families and former residents offering fiercely conflicting views. On one end of the spectrum, there is a sense of frustration and urgent concern about basic communication and respect during profoundly difficult times. A caller recounts a distressing incident in which they were trying to verify whether their mother was present at the facility, only to be told they couldn't have information and then abruptly hung up. The emotional weight of this moment is compounded by the claim that the mother had died in January and that no one had informed the family, despite other relatives being in contact with her beforehand. This sequence - restricted information, abrupt dismissal, and a lack of timely notification - creates a sense of betrayal and helplessness at a moment when the family most needed clarity and closure.
Beyond the problem of communication, other reviews highlight troubling conditions inside the facility. One reader mentions ongoing trouble with odors and pests, a combination that raises concerns about sanitation and overall hygiene. These sensory red flags - a bad smell paired with pest issues - hint at broader questions about cleanliness, maintenance, and the daily living environment for residents who depend on staff for their comfort and safety. When lodging such concerns in public reviews, the impression is that these are not isolated incidents but recurring issues that families worry about as they consider placing a loved one in the facility.
A recurring thread among the comments is the inconsistency and ambiguity of staff roles, coupled with mixed experiences in care quality. One reviewer describes a perception that many employees do not have clear job titles when asked to assist residents, suggesting a lack of accountability or defined responsibilities. The account of Roslyn stands out as a counterpoint within this thread: described as patient and attentive to a grandmother in her care, Roslyn is cited as a bright spot in an otherwise imperfect system. Yet even this largely positive portrayal is tempered by a distressing note that overnight staff supposedly told her they were not responsible for assisting with restroom needs and that help would come "the next morning." The implied inconsistency - where help is promised but not delivered during the night - leaves families worried about dignity, comfort, and basic human needs going unmet during prolonged periods.
Not all feedback follows a single pattern, however. There are glowing endorsements of certain teams and personnel that contradict the more negative experiences elsewhere. A user proclaims the facility "the best" and lauds the care team for its cheerful, goal-oriented therapy and patient energy, emphasizing the "top notch" therapy staff as a major strength. This positive view paints a facility where residents' spirits are lifted and progress is celebrated, suggesting real competence and dedication in at least parts of the operation. Such praise creates a sharp juxtaposition with other reviews that describe staff as more concerned with protecting their jobs than with residents' well-being, indicating a system with uneven performance across departments or shifts.
The most alarming narratives center on serious declines in care and safety, including a strongly worded warning to stay away. One reviewer bluntly states that the staff prioritize their jobs over residents' health and well-being, a claim that, if true, would indicate a critical failure in the core mission of a care facility. A particularly grave account describes a family's experience with their father, who was placed in the facility and allegedly given questionable medications (Xanax and Prozac) that did not agree with him. The sequence described - decreased appetite and communication, withdrawal under sedation, a decision to transfer him to a hospital where he subsequently died - culminates in the family's assertion that caregivers refused to disclose information due to concerns about preserving their own employment. The emotional impact of such allegations is profound: a sense of guilt, anger, and loss intertwined with questions about the adequacy of medical oversight, monitoring, and timely communication during a crisis.
Taken together, these reviews present a facility whose reputation is stained by inconsistent experiences, with both commendable care and troubling neglect described by different voices. The positive notes - courteous staff in certain shifts, a compassionate caregiver named Roslyn, and an energetic, encouraging therapy team - suggest that skilled, caring professionals are present and can make a meaningful difference for residents. Yet the negative accounts - ranging from rude behavior and abrupt refusals to provide information, to odor and pest problems, to accusations of inadequate care that may have contributed to a resident's decline - cast a long shadow over the institution's ability to deliver reliable, respectful, and safe care to all residents.
For families evaluating potential placement, the collection underscores a critical need for thorough, on-site assessment, transparent communication protocols, and clear accountability structures that ensure decency and safety across all shifts. The divergence of experiences implies that outcomes may heavily depend on the specific staff on duty, the level of oversight, and the facility's willingness to address concerns publicly and promptly. It also suggests that prospective residents' families should prepare to ask pointed questions about notification practices, how staff are assigned and supervised, how medication decisions are reviewed, and what measures exist to promptly address odors, pests, and other sanitation challenges.
Ultimately, the narrative you shared reveals a care environment that elicits strong emotional responses - ranging from gratitude for individualized, attentive therapy and compassionate staff to fear and outrage over perceived neglect and mismanagement. The cautionary tone - ranging from exhortations to seek alternatives to explicit warnings to stay away - reflects the high-stakes nature of long-term care where communication, dignity, and safety are not optional but essential. If these concerns reflect broader patterns, they call for careful scrutiny by the appropriate oversight bodies, engagement with patient advocates, and a candid assessment of whether the facility can meet the needs and protect the well-being of its residents.
135 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Desoto Retirement & Rehab Center in Mansfield, LA is an exceptional assisted living community that offers a wide range of amenities and care services to meet the needs of its residents.
For the convenience and comfort of the residents, the community features a beauty salon, where they can enjoy professional hair and nail services. The availability of cable or satellite TV ensures that residents can relax and enjoy their favorite shows. Community operated transportation makes it easy for them to run errands or attend local events.
The computer center allows residents to stay connected with loved ones through email or browse the internet at their leisure. In addition, there is a fitness room available for those who wish to engage in regular physical exercise. Each living space is fully furnished, creating a homely atmosphere, and private bathrooms offer privacy and convenience.
Residents can indulge in various recreational activities in the gaming room or spend some peaceful time in the beautifully maintained garden. Housekeeping services ensure that their living spaces remain clean and tidy. The presence of a kitchenette allows residents to prepare light meals if they desire.
Move-in coordination makes transitioning into this community seamless for new residents. Outdoor spaces are available for relaxing or socializing with friends and neighbors. The elegant dining room provides restaurant-style dining experiences, offering delicious meals prepared by skilled chefs.
For intellectual stimulation, there is a small library filled with books on various subjects. A telephone is provided so that residents can easily communicate with family and friends whenever necessary. Transportation arrangement for non-medical purposes allows residents to visit nearby attractions or run personal errands.
Wellness takes priority at Desoto Retirement & Rehab Center, as seen from the presence of a wellness center where residents can access various health-related facilities. Wi-Fi/high-speed internet connectivity ensures that residents can stay connected online without any interruptions.
Care services are provided round-the-clock, with a 24-hour call system implemented for immediate assistance if needed. Trained staff members provide 24-hour supervision, ensuring residents' safety and well-being. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available.
The community caters to individuals with special dietary needs by offering diabetes diets and accommodating special dietary restrictions. Meal preparation and service are provided to ensure that residents receive nutritionally balanced meals throughout the day. Medication management ensures that residents receive their prescribed medications on time.
Mental wellness is a priority at Desoto Retirement & Rehab Center, with a mental wellness program in place to support residents' emotional well-being. Transportation arrangements are made for medical appointments, making it easier for residents to access essential healthcare services when needed.
Residents can enjoy concierge services to assist them with any requests or arrangements they may need assistance with. Fitness programs promote an active lifestyle, while planned day trips offer opportunities for exploration and fun experiences. Resident-run activities enable individuals to engage in hobbies or socialize with others.
With four nearby pharmacies, three physicians in close proximity, six restaurants within reach, 22 places of worship nearby, as well as two hospitals nearby, Desoto Retirement & Rehab Center provides easy access to essential services and amenities for its residents' convenience and peace of mind.
Overall, Desoto Retirement & Rehab Center offers top-notch assisted living with a comprehensive range of amenities and care services tailored to meet the individual needs of each resident while promoting a vibrant and fulfilling lifestyle
Desoto Retirement & Rehab Center is located at 635 Schley Street, Mansfield, LA 71052 in Red River Parish, Louisiana
Desoto Retirement & Rehab Center on seniors.fyi includes 4 photos including images showing interior, bedroom, dining, living room, artwork, decor, television, and more.
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