Mountain View Nursing And Rehabilitation Center
Save39 Ferndale Apartments Road, Pineville, KY 40977
For more information about senior living options: (844) 490-3973
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Residents improved greatly under the staff's care. The office staff were very helpful. The nurses and aides were kind and went out of their way to help. The therapists were highly skilled. The staff are always willing to care for and love the residents. The facility is nice and clean with caring staff, described as a perfect place for family members. Administrator Courtney Collier is professional and empathetic, always available for questions or concerns. Mountain View Nursing and Rehab is praised for unmatched professionalism, fabulous food, and a clean building.
The facility left the grandmother lying in bed most of the time. They provide the bare minimum for care. They wouldn't give water to residents when asked. They do not change residents as often as they should. They stole the grandmother's wheelchair. The reviewer would give it zero stars if possible. The stay was so concerning that it felt life-threatening and survival seemed to depend on divine mercy. The facility desperately needs repairs.Families and residents share a wide range of experiences at this nursing and rehabilitation setting, highlighting that care can feel deeply compassionate on one hand and alarmingly lacking on another. One account centers on a 31-day stay for a resident named Jonathan, where the experience left a strong, positive impression. The writer emphasized that they could not have asked for better help during that period. The office staff were described as very helpful, the nurses and aides as "very sweet" and willing to go out of their way, and the therapists as "great." The result was meaningful improvements in Jonathan's condition, and the family stated they would surely use rehab services there again if needed in the future. The message here is one of meaningful, attentive care that translated into real progress for a loved one, reinforced by a clear intention to return if care is required again.
Other voices reinforce this warmth and dedication. Several reviewers describe a clean, well-kept facility with staff who take genuine care of residents. Phrases like "Always willing to take care of and love the residents" and "Nice and clean nursing home with caring staff" show a sense of pride in the environment and the people who work there. For families, the scene is often about the everyday moments - small acts of kindness, calm interactions, and dependable routines - that give both residents and visiting family members a sense of security. One reviewer specifically called the staff "spectacular" and noted that the residents themselves are kind and remind caregivers of their important role, which speaks to a culture where residents feel valued and staff feel invested in their jobs.
There are also more explicit affirmations of excellence in specific areas, such as professional conduct and empathetic leadership. A reviewer singled out the administrator, Courtney Collier, describing her as very professional and empathetic, always available for questions and concerns. This detail provides a human anchor for readers who are evaluating leadership and responsiveness as part of the care experience. In another testimonial, the sense of community is strong: "Every time I go here it's like I'm at home," with the majority of staff described as kind and willing to work even without extraordinary pay, underscoring a deep commitment to residents' well-being.
Yet, not every account aligns with the glowing impression. A more troubling voice portrays a starkly different experience, painting a picture of neglect and fear. One reviewer wrote, "Only by the mercy of God, did I survive my stay there," claiming the facility desperately needs repairs and staff who do not scatter when assistance is needed. This account also raises concerns about residents being encouraged to report neglect and facing potential repercussions for doing so, conveying a climate of fear and perceived retaliation rather than safety. The reviewer indicates personal stories of distress and a hope never to return, while still acknowledging that a few dedicated employees do show attentiveness and compassion. The juxtaposition here is sharp: a few attentive caregivers versus a facility that feels unsafe or neglected from the perspective of residents and their families.
Within the same broader collection of experiences, some reviewers attempt to balance the narrative by calling attention to the existence of caring staff across roles, with expressions of gratitude for those who show empathy and commitment. The sentiment that "there are a very precious few that are attentive to the patients" and that these individuals deserve blessings reveals the nuanced reality that even in challenging environments, there are standout caregivers who make a real difference in residents' days. The language is earnest and reverent, suggesting that for certain residents, those dedicated staff members are the lifeline that sustains hope and comfort.
The strongest counterpoint to the most critical experiences comes from another explicit positive assertion about the Mountain View Nursing and Rehab facility itself. One reviewer proclaimed that Mountain View is great, with professionalism described as unmatched in El Paso, along with fabulous food and a clean building. This testimonial emphasizes an alternative location-specific benchmark: a facility where the overall ecosystem - staff professionalism, nutrition, cleanliness, and the physical environment - converges to create an optimal experience for families seeking the best possible care for their loved ones. It stands as a clear reminder that even within the same general category of care, there can be significant variation from place to place.
Taken together, the collection of perspectives underscores a complex, multifaceted reality. Some families and residents encounter a nurturing atmosphere, where staff demonstrate genuine care, routines run smoothly, and physicians, therapists, and aides work in concert to support recovery and comfort. Other accounts reveal serious concerns about neglect or safety, pointing to systemic problems that require urgent attention, accountability, and sometimes even intervention. The presence of both extremes within the same broader care landscape suggests that experiences are highly contingent on individual staff members, shifts, leadership dynamics, and perhaps the day-to-day operations that can swing between supportive and challenging.
For anyone considering this facility, these narratives offer a candid, if uneven, map of what to expect. Positive reports highlight a culture of kindness, effective rehab progression, and a responsive administrator who is accessible to families. Negative and urgent accounts call attention to potential gaps in repair, safety, and accountability that could profoundly affect a resident's daily life. The takeaway is not a single verdict but a call to look beyond surface impressions: visit in person, talk to staff and administrators, observe how care is delivered in real time, and ask direct questions about safety protocols, responsiveness, and maintenance. The hope threaded through the hopeful testimonials is that, with diligent oversight and ongoing commitment, the care environment can become consistently supportive for every resident who calls the facility home.
115 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Mountain View Nursing and Rehabilitation Center in Pineville, KY offers a wide range of amenities and care services for seniors in need of assisted living. Our residents can enjoy the convenience of an on-site beauty salon, as well as access to cable or satellite TV for entertainment. We also provide community-operated transportation for any outings or appointments our residents may need to attend.
For those who enjoy staying connected, we have a computer center with Wi-Fi/high-speed internet access available. Our dining room offers restaurant-style dining, where residents can enjoy delicious meals prepared by our staff. Each resident is provided with a fully furnished room and their own private bathroom for added comfort and privacy.
At Mountain View Nursing and Rehabilitation Center, we prioritize the overall well-being of our residents. That's why we offer a fitness room and wellness center where individuals can engage in physical activities to maintain their health. Residents can also relax and unwind in our beautiful garden or outdoor spaces.
Our dedicated staff provides 24-hour call system and supervision to ensure the safety and security of all residents. We offer assistance with daily living activities such as bathing, dressing, and transfers. Our team is specially trained in medication management to guarantee that our residents receive their medications accurately and on time.
We understand that each individual has unique dietary needs, which is why we accommodate special dietary restrictions such as diabetes diets and other specific requirements. We also provide meal preparation and service so that our residents can enjoy nutritious meals without any worry.
Mountain View Nursing and Rehabilitation Center promotes mental wellness through our specialized program designed to support the emotional needs of our residents. Additionally, we organize various activities throughout the week including fitness programs, day trips, resident-run activities, and scheduled daily activities to encourage socialization and engagement among our residents.
With nearby pharmacies, physicians' offices, restaurants, and hospitals easily accessible from our location, our residents have convenient access to essential services whenever needed.
Join us at Mountain View Nursing And Rehabilitation Center in Pineville, KY, where our dedicated staff is committed to providing exceptional care and creating a warm and welcoming environment for all residents.
Mountain View Nursing And Rehabilitation Center is located at 39 Ferndale Apartments Road, Pineville, KY 40977 in Bell County, Kentucky
Mountain View Nursing And Rehabilitation Center on seniors.fyi includes 11 photos including images showing outdoor, building, entrance, porch, windows, decor, healthcare, and more.
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