Ridgewood Terrace Nursing Home
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150 Cornwall Drive, Madisonville, KY 42431
For more information about senior living options: (844) 490-3973
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Ridgewood is described by more than one reviewer as a place with both strengths and noticeable drawbacks, presenting a mixed picture of care, community, and operations. On balance, the first account leans toward an overall positive appraisal, tempered by practical concerns that any family member might want to investigate further. The writer emphasizes that the facility has "a few things to work on," but still comes across as a pretty solid option for their mother. What stands out most in that reflection is the sense of warmth and kindness from the people who staff the place - the reviewer repeatedly notes that there are "many truly loving people" and that they are "kind-hearted." This sense of human connection seems to be the backbone of the experience, lending a feeling of genuine care despite the areas identified for improvement.
Despite the positive tone about the personnel, the reviewer does not shy away from a critique of the environment and its day-to-day realities. A prominent issue highlighted is noise, particularly at night. The reviewer mentions "a bit noisy at night with alarms going off and staying active during the night," which suggests that nighttime disturbances can intrude on rest and comfort for residents and visitors alike. Yet even with this caveat, the reviewer stresses that "the people are great and kind," implying that the social environment and the demeanor of the staff help mitigate other concerns. The juxtaposition between good, compassionate staff and the challenge of nighttime noise creates a nuanced portrait: warmth and care are present, but operational hiccups cannot be ignored.
The second review, written about Ridgewood but from a different vantage point and a different time, shifts focus to the therapeutic services and management. The writer explains that they were at Ridgewood "4 yrs ago for therapy after a serious illness," which already situates this perspective in the context of a specific episode of care. The critique is pointed and severe: they describe "the Director and staff" as punitive, ignorant, and unprofessional, and they label the therapy department "a joke." This account highlights a perception of management and therapeutic services as deficient, portraying a stark contrast to the warmth attributed to the front-line caregivers in the first review.
Taken together, these two testimonies illuminate two facets of the Ridgewood experience: the undeniable human warmth and kindness of many staff members and volunteers, and simultaneously, a perception of significant problems in leadership, professional standards, and the quality of the therapy department. The first reviewer's affection for the people there suggests that personal interactions can be a high point of the stay, potentially outweighing certain operational annoyances like nighttime disturbances. The second reviewer's harsh portrayal of leadership and therapy services introduces a more systemic critique, suggesting that problems at the administrative or therapeutic level can color the overall perception of the facility, especially for those seeking specialized rehabilitation or long-term therapy after serious illness.
The contrast between these viewpoints also invites consideration of time and context. The negative assessment of the director and therapy department comes from four years prior, which raises questions about what has changed since then. It's possible that staff training, leadership, and therapeutic protocols have evolved, potentially addressing some of the issues raised. On the other hand, a four-year gap can also reflect memory biases or changes in an individual's expectations and needs over time. The juxtaposition of an older, more critical therapy-focused account with a more recent, family-focused praise of general care underscores how a facility can present very different faces depending on the service line and the personal care episode being described.
Ultimately, the two reviews together sketch a Ridgewood that is capable of offering genuine warmth and supportive interactions from many of its caregivers, while also contending with meaningful complaints about noise management and the quality of therapeutic services. For families considering Ridgewood, the message is not a simple yes or no, but a call to look closely at what matters most to their loved one. If companionship, kindness, and day-to-day attentiveness from staff are high priorities, Ridgewood may deliver strongly in those areas. However, prospective residents or their families should also inquire about nightly routines, environmental management, and the current state of the therapy department and leadership, particularly if therapy and rehabilitation are central to the care plan.
In closing, Ridgewood emerges as a facility with a core strength in the people who staff and care for residents, which many readers describe as compassionate and loving. Yet there are tangible, practical concerns raised about nighttime noise and the effectiveness or professionalism of therapy services and administration, based on past experiences. For anyone evaluating Ridgewood, these narratives suggest weighing the value of personal interactions and daily kindness against the potential risks of sleep disruption and questionable therapy oversight. A balanced approach - visiting, speaking with current staff, and reviewing current policies and therapy offerings - will help determine whether Ridgewood aligns with a family's specific needs and expectations.
Ridgewood Terrace Nursing Home is a premier assisted living community located in the charming city of Madisonville, KY. Our community offers a wide range of amenities to ensure that our residents enjoy a comfortable and fulfilling lifestyle.
Residents can pamper themselves at our beauty salon or catch up on their favorite shows with cable or satellite TV in their fully furnished accommodations. We provide convenient transportation services, including community-operated transportation and assistance with arranging non-medical and doctor's appointments. Our computer center and Wi-Fi/high-speed internet access allow residents to stay connected with friends and family.
At Ridgewood Terrace, we prioritize the well-being of our residents. Our wellness center and fitness room encourage an active lifestyle, while our mental wellness program ensures that residents' emotional needs are also met. Our caring staff is available 24/7 to provide assistance with activities of daily living, transfers, bathing, dressing, medication management, and special dietary restrictions such as diabetes diets.
Meals are served restaurant-style in our elegant dining room where residents can enjoy delicious and nutritious cuisine prepared by our experienced culinary team. Special dietary restrictions are accommodated to ensure that every resident's nutritional needs are met.
Our community offers various opportunities for social engagement and entertainment. Residents can indulge in gaming activities in our dedicated gaming room or enhance their knowledge by exploring the small library. Planned day trips and scheduled daily activities offer exciting experiences for all interests. Resident-run activities empower individuals to take an active role in shaping their community life.
Surrounded by nature's beauty, Ridgewood Terrace is situated near two parks, providing peaceful outdoor spaces for relaxation and leisurely walks. We are conveniently located near numerous pharmacies, physicians' offices, restaurants, places of worship, and hospitals for easy access to essential services.
With a commitment to exceptional care and a vibrant lifestyle, Ridgewood Terrace Nursing Home offers a warm and inviting atmosphere for seniors looking for assisted living options in Madisonville, KY.
Ridgewood Terrace Nursing Home is located at 150 Cornwall Drive, Madisonville, KY 42431 in Hopkins County, Kentucky
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