Brighton Cornerstone Group
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55 East North Street, Madisonville, KY 42431
For more information about senior living options: (844) 490-3973
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The reviewer describes the nursing home as nice and notes that the spouse receives good care there. They appreciate that improvements to the food are in the works. Mary is praised for being awesome through the whole process and for readily providing information or directing to the right person. She goes above and beyond to meet the family's needs during construction and measurements. The Brighton at Promontory experience is described as wonderful all the way through. The family states, "We absolutely love our new home at Brighton, Promontory." Mary Brenier is specifically commended for exceptional support throughout the home buying process. The Cornerstone Team is praised for understanding needs and maintaining professionalism during updates. The team is thanked for making them feel welcomed as family.
The reviewer could not reach admissions by phone or get a callback. The reviewer claimed the facility decides when a patient goes to the ER. The reviewer described a 10-minute search for a blood pressure cuff, with staff failing to find one and a nurse using a personal cuff from her car whose batteries were dead. The reviewer said they left hysterical and found their mother in the emergency room the next morning, not at the nursing home. The reviewer alleged that the mother should have gone to the ER the day before. The reviewer claimed the facility stole the mother's brand-new pack of Ensure. The reviewer stated they have recordings showing the facility did not care enough to address the alleged tragic care.Brighton at Promontory, a Cornerstone Community, elicits a mix of strong praise and hard-hitting concerns from people connected to the place. On one hand, there are glowing testimonials about caring staff, a welcoming atmosphere, and a sense that the team genuinely understands and supports residents and their families. On the other hand, there are alarm bells raised about admissions processes, emergency decisions, and the day-to-day responsiveness that should come with caregiving. Taken together, the messages paint a complex portrait of a community that can feel like a haven for some while raising serious questions for others.
One of the loudest complaints centers on the admissions process - or, more precisely, the lack of timely communication when families need answers. The writer emphasizes a painful, urgent situation in which they could not reach admissions by phone and did not receive a callback, underscoring a belief that the business must be thriving at the expense of basic, human-centered responsiveness. The tone is raw and frustrated, with the sense that important information and guidance were not forthcoming during an emotionally brutal period. The fear and confusion inherent in going through "the toughest time of my life" are laid bare, and the core concern is that critical questions go unanswered when families need them most.
Amid these concerns, there are equally strong affirmations about care quality in other parts of the Brighton Promontory ecosystem. Another reviewer notes that the nursing home environment is "nice" and that their spouse receives good care. They are hopeful about upcoming improvements to the dining program, signaling a tangible commitment to elevating day-to-day life through better food. The specific menu glimpses - a breakfast of steak and eggs, a shrimp cocktail for lunch, and spaghetti and meatballs for dinner - convey a savory, comforting routine that many residents and families value. The positive tone here is grounded in a sense that the facility can deliver both attentiveness and pleasure in everyday living, including hearty meals and considerate care dynamics.
Yet there is a painful, sharply negative account tucked into the same broader narrative. A family member describes a single-night stay for their mother that spiraled into an emergency-room crisis, followed by a disturbing realization that the facility sets its own thresholds for when a patient should be sent to the ER. The account details a failed attempt to check vital signs, a long delay in locating a blood pressure cuff, and even a troubling scene in which the nurse retrieved a personal cuff only to discover the batteries were dead. The mother ends up in the ER the next morning, and a new nurse's remark - that the patient should have gone the day before - adds a sense of blame and confusion. To top it off, the reviewer reports that the new caregiver arranged for transfer and then discovered the belongings of the patient missing, with explicit mention that a brand-new pack of ensures had been stolen. The reviewer emphasizes having recordings of conversations, signaling a sharp commitment to documenting what they experienced because they felt care was tragically mishandled.
In contrast to the darker episodes, several messages highlight the value of compassionate, proactive people within the Brighton Promontory community. Mary, named explicitly in multiple notes, emerges as a standout figure who embodies the kind of support that families remember during stressful transitions. One reviewer commends Mary for her consistency and willingness to gather information, directing families to the right person when she wasn't the primary point of contact. She is described as going above and beyond - meeting the family during construction, helping with measurements, and ensuring that questions were answered. The overall sentiment is that Mary's involvement helped transform a potentially chaotic process into something that felt thoughtful and reassuring, a true "meant to be" moment for the couple.
Another family member praises the same Mary by name, this time in the context of the home-buying experience rather than moving into a care facility. They specifically credit Mary Brenier with exceptional support throughout the process, remarking that she made the experience smooth and welcomed the family as if they were part of the community. The Cornerstone Team is praised for understanding needs and maintaining professionalism, especially when changes or updates were required. The gratitude is explicit, with thanks extended to Mary and to the Cornerstone Team at Brighton at Promontory for their attentiveness and care.
Underlying all these experiences is the administration's public commitment to personalization and individualized care. An administrator's statement emphasizes a deep dedication to honoring each resident's preferences - from wake-up times to favorite foods - and to tailoring rehabilitation services to preserve independence and individuality. This perspective helps balance the stories of strained admissions and emergency missteps with a broader vision of a culture that wants to honor personal choices, support rehabilitation, and keep residents connected to the lifestyles they value.
Taken together, the reviews present a nuanced landscape: a community that can feel like a sanctuary under the right circumstances, especially thanks to dedicated staff like Mary and the Cornerstone Team, while simultaneously facing serious critiques about responsiveness, clinical judgment, and accountability in crisis moments. The positive notes about food improvements, a welcoming atmosphere, and the sense of being treated as family sit alongside allegations of delayed admissions, contested emergency decisions, and personal belongings being compromised. For families weighing Brighton at Promontory, the messages suggest two essential tasks: ensure clear, proactive communication and emergency protocols, and continue investing in the compassionate, individualized care that staff like Mary demonstrate every day.
66 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Brighton Cornerstone Group in Madisonville, KY is an exceptional assisted living community that offers a wide range of amenities and care services to meet the needs of its residents.
The community provides a comfortable and homelike environment with fully furnished apartments featuring private bathrooms and kitchenettes. Residents have access to cable or satellite TV, Wi-Fi/high-speed internet, and telephone services for their entertainment and communication needs. Housekeeping services ensure that the living spaces are always clean and well-maintained.
Residents can enjoy delicious meals in the elegant dining room with restaurant-style dining. The staff takes special dietary restrictions into consideration, ensuring that everyone's nutritional needs are met. Additionally, assistance with meal preparation and service is available if needed.
The community offers numerous activities and programs to keep residents engaged and active. Fitness programs cater to different abilities, while planned day trips and scheduled daily activities provide opportunities for socialization and exploration. Resident-run activities give individuals a chance to organize events according to their interests.
For convenience, Brighton Cornerstone Group provides transportation services for non-medical purposes such as shopping or social outings, as well as transportation arrangements for doctors' appointments. The community also has its own community-operated transportation system.
The safety and wellbeing of residents are prioritized with 24-hour call systems, supervision, and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that medication is taken timely and correctly. The mental wellness program promotes emotional wellbeing among residents.
Outside of the community, there are two parks nearby where residents can enjoy nature walks or outdoor activities. Numerous pharmacies, physicians' offices, restaurants, places of worship, and hospitals are also conveniently located nearby.
Brighton Cornerstone Group in Madisonville, KY is committed to providing quality care in a supportive environment where residents can feel comfortable, active, happy, and connected within their community.
Brighton Cornerstone Group is located at 55 East North Street, Madisonville, KY 42431 in Hopkins County, Kentucky
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