Baptist Health Madisonville is an assisted living community in Madisonville, KY.
Information last verified:
700 Hospital Drive, Madisonville, KY 42431
For more information about senior living options: (866) 208-4318
2.6 from 117 reviews
5 stars
41
4 stars
6
3 stars
2
2 stars
5
1 stars
63
Overall Review of Baptist Health Madisonville
caveat9 reviews mention this
Wait times and staffing concerns
Several reviewers describe long waits and staffing pressure, especially in emergency care.
A recurring issue is how long people feel they wait before getting help or being moved to the next step. Some mention being kept in rooms or waiting areas for hours, including cases where they were told to expect care but it still did not happen on their timeline. Others describe the ER as overwhelmed or slow to respond when urgency is a concern.
caveat5 reviews mention this
Cleanliness is hit or miss
Multiple reviews mention cleanliness problems, ranging from messy rooms to pests.
Several reviewers describe rooms that did not feel clean and environments that were hard to accept during a medical need. Specific complaints include messy rooms and visible pests, along with other cleanliness concerns in shared visitor areas. While some reviewers also describe the setting positively, the negative cleanliness comments show up often enough to be noticeable.
caveat6 reviews mention this
Care can feel inconsistent
Residents and families describe gaps in follow-up, communication, and care coordination.
Some reviewers report that after a visit or procedure, communication and next steps were not clear. Others mention issues like lack of follow-up, missing responses after messages, or not feeling that care instructions were followed. A few also describe feeling that patient information and concerns were not handled promptly or respectfully.
common15 reviews mention this
Staff kindness stands out
A strong number of reviewers praise nurses and doctors for kindness and professionalism.
Across the reviews, many people say staff treated them with respect and were attentive during stressful situations. Several single out specific nurses, respiratory staff, therapists, or doctors for being kind, professional, and willing to explain what was happening. Even among reviewers who had other problems, positive comments about staff do appear, which helps explain why the overall experience is described as uneven rather than uniformly negative.
caveat3 reviews mention this
Food issues come up
Food and nutrition experiences are sometimes described negatively by reviewers.
Some reviewers mention issues with meals or nutrition support during their stay. Complaints include a rude interaction with a food and nutrition staff member and concerns about the meals being served when allergies or dietary needs were involved. There are also references to food being unpleasant in at least one longer stay, which adds to the pattern.
common2 reviews mention this
Care services listed for assisted living
The community offers assisted-living support with help for daily care and medication.
While the reviews in this set focus heavily on hospital experiences, the listingās care services do describe day-to-day support. The community lists assistance with bathing, dressing, transfers, activities of daily living, meal preparation and service, and medication management. It also includes a 24-hour call system and 24-hour supervision as part of the support model.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
20 resident community capacity
Types of Care
Assisted Living
Amenities
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Hospitals
Trover Health System (0.1 miles)
Regional Medical Center (0.1 miles)
Regional Medical Center, Same Day Surgery (0.1 miles)
Trover Health System Regional Medical Center (0.2 miles)
Merle M. Cancer Center (0.2 miles)
Physicians
Trover's Center for Women's Health (0.2 miles)
Trover Clinic (0.2 miles)
Pediatric Health Group (0.3 miles)
Cardiology Consultants PSC (0.3 miles)
Commonwealth Biomedical Research (1 miles)
Bridgewater Medical Center (1.1 miles)
West Kentucky Dermatology (1.2 miles)
Pharmacies
Madisonville Pharmacy (0.2 miles)
Good Neighbor Pharmacy (0.2 miles)
CVS Pharmacy (0.4 miles)
Don Peeler Pharmacy (0.4 miles)
Bluegrass IV Care (0.5 miles)
Bluegrass Pharmacy (0.6 miles)
Blue Grass Ltc (0.6 miles)
Restaurants
Sonic Drive-In (0.4 miles)
Taco John's (0.5 miles)
Mandarin House (0.7 miles)
McDonald's (0.7 miles)
Applebee's (0.7 miles)
Huddle House (0.7 miles)
Silver Star Burgers (0.9 miles)
Places of Worship
First Baptist Church (0.7 miles)
Main Street Prayer Center (0.9 miles)
Praise Temple Apostolic Church (1.2 miles)
Church of Jesus Christ of Latter Day Saints (1.4 miles)
General Conference Of Seventh-Day Adventists (1.4 miles)
Baptist Health Madisonville is located at 700 Hospital Drive, Madisonville, KY 42431 in Hopkins County, Kentucky
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