Signature Healthcare At Summerfield Rehab & Wellness
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1877 Farnsley Road, Louisville, KY 40216
For more information about senior living options: (844) 490-3973
Signature Healthcare at Summerfield is described as kind, respectful, and genuinely caring by reviewers. The nurses and aides are noted as attentive, compassionate, and willing to listen. The facility is described as clean, welcoming, and well-organized. The food is praised for being varied and of high quality, not hospital fare, with good accommodation of different diets. New management (Israel and Brandon) is credited with making positive improvements. Specific staff members receive strong praise, including Glenda (exceptional), Erica (the weekend RN), Moe, Ralph, Wes, and Rasheetta/Rachettia for their great care. Therapy and activities are highlighted positively, with Kim specially mentioned as excellent. Overall care across therapy, activities, housekeeping, nursing, and dietary is highly recommended.
The patient experienced missed showers and inconsistent basic hygiene care. The patient was left sitting in their own bodily fluids for long periods without assistance. Staff rarely answered call bells or responded promptly to needs. Some floor nurses were rude and there was bullying of a coworker, indicating a hostile work environment. The facility allegedly misrepresented discharge status to the state to affect Medicaid benefits. The facility reportedly deducted most of a resident's Social Security check, causing financial hardship. Call lights remained on for hours, and residents sometimes fell due to lack of assistance. A relative was found on the floor with injuries and soiled condition, with no staff attending promptly. Overall, care was described as unsafe and not worthy of recommendation.The collection of impressions about Signature Healthcare at Summerfield on Farnsley Road paints a picture of a facility that elicits very strong feelings - praise and gratitude from some residents and families, and frustration, disbelief, and anger from others. On one end, there are voters of confidence who describe staff who are kind, attentive, and genuinely caring, along with a clean, welcoming environment, varied and appealing dining, active programming, and programs that feel like family-oriented care. On the other end, there are serious, sometimes graphic accounts of neglect, mismanagement, and unethical behavior that have left families frustrated, distressed, and determined to pursue formal complaints or move their loved ones elsewhere. The narrative is not one-note; it reflects real experiences that range from highly positive to deeply troubling.
Among the more favorable voices, several reviewers emphasize compassionate, patient-centered care. They describe nurses and aides who listen, attend to residents' needs, and prioritize comfort and dignity. Therapy services receive high marks in at least some accounts, with praise for physical therapy staff and their ability to help residents regain mobility and independence. The overall atmosphere is repeatedly described as clean, organized, and welcoming, with particular appreciation for housekeeping and culinary teams. Specific staff members are singled out as exemplary: Glenda is praised as exceptional; Erica, the weekend RN, is noted as outstanding; Moe and Ralph are described as the best in their roles; and Kim receives kudos for therapy. The dining experience is highlighted as a standout, with guests complimenting the variety and quality of the food and credits to the culinary leadership for not serving "hospital food." The atmosphere created by activities and a culture of open communication across departments is repeatedly lauded, and some residents and families felt valued, respected, and supported, especially after changes in management brought in by new leadership.
There is also a strand of positive, forward-looking commentary about leadership changes and the direction of the facility. A number of reviewers point to a recent shift in management, naming Israel and Brandon as figures who have "made a difference" and helped present a more welcoming environment where residents are treated like family. In these accounts, the last state survey is cited as evidence of improvement, and staff members such as Vicky (activities) and Paula (housekeeping) are described as contributing to a warm, well-maintained setting. In some narratives, families emphasize gratitude for care received during challenging times, including praise for the therapy team, and for staff who go above and beyond to help residents feel secure and attended to.
Yet the same facility is also reported as failing in critical, distressing ways. Several reviews describe enforcements of neglect that are hard to ignore. One account recounts a grandmother left to sit in bodily fluids for long stretches, with "hardly ever" anyone answering the phone when called. Another describes a patient who came in for rehabilitation with hopes of walking again but experienced a troubling decline in care. Language such as "horrible experience," "don't go here," and "not all that goes on here" appears in multiple reviews, signaling a strong conviction that the facility did not meet basic standards of care in those instances. There are specific, vivid examples: call lights left unanswered for hours; a patient who fell in her room while an aide was present; nurses who allegedly failed to check on a patient or respond promptly; and instances where staff interactions with residents were described as rude or unsympathetic, contributing to a sense of fear or humiliation rather than comfort.
Some reviews point to problematic behavior among staff, including bullying and a lack of empathy. Two nurses, Rasheeda and Courtney, are named in particular as having caused embarrassment and humiliation to another nurse, with calls for retraining and investigation. According to these accounts, the workplace culture may contribute to a negative experience for both residents and fellow staff, raising concerns about the need for improved training and a more supportive, respectful environment. The broader tension between positive patient care and negative staff dynamics is a recurring theme in these critiques, underscoring that a well-intentioned facility can still fail residents if the day-to-day culture and management practices do not align with compassionate care.
There are also severe allegations of unethical and potentially illegal behavior that profoundly color many reviewers' judgments. A family recounts discovering that the facility allegedly misrepresented a resident's discharge status to the state in order to terminate Medicaid benefits in favor of a state plan that offers fewer benefits. The same account claims the facility diverted most of the resident's Social Security checks, leaving a small amount for bills, and reports repeated failed attempts to resolve the situation through the social worker. Call lights remaining on for hours, a fall that occurred under an aide's watch, and ongoing difficulties in contacting social workers are cited as evidence of neglect and mismanagement. A separate account describes a family member dying after being treated in ways that family members describe as abusive or neglectful, with assertions that the facility should be investigated or shut down. Collectively, these narratives frame the facility as a place where some families feel their loved ones' financial security, health, and dignity were compromised by misconduct or systemic failures.
In the broader arc of these notes, readers see a facility that can offer sincerely good care and moments of excellence, particularly under engaged leadership and with certain staff who demonstrate genuine warmth and competence. At the same time, they see a pattern of serious concerns - neglect, communication breakdowns, rumored bullying within the staff, and allegations of unethical financial practices - that have caused lasting harm to residents and families who trusted the facility with their care. The stories include gratitude and praise for people who have tried to do the right thing, but they also include warnings and warnings to potential residents and their families to proceed with caution, to seek thorough verification of benefits and care plans, and to remain vigilant about accountability and transparency.
For anyone considering Signature Healthcare at Summerfield, the message is not a simple verdict of "good" or "bad." The experiences shared here range from life-affirming and comforting to deeply troubling and troublingly unethical. Prospective residents and their families may find reassurance in reports of clean facilities, strong therapy and nursing care, and engaging activities, especially under new leadership. They should also weigh the serious red flags raised by other reviews - instances of neglect, delayed responses to calls, alleged bullying among staff, and allegations of manipulative discharge practices and financial exploitation. Given the intensity and diversity of experiences, a careful, on-site evaluation and open conversations with the administration, as well as corroboration from state surveys and external reviews, would be prudent steps for anyone navigating a decision about care at this facility.
165 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Louisville International-Standiford (5 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Signature Healthcare At Summerfield Rehab & Wellness is an exceptional assisted living community located in Louisville, KY. Our community offers a wide range of amenities to enhance the quality of life for our residents.
Our residents can enjoy the convenience of an on-site beauty salon, where they can receive professional hair and nail services. They can also relax and unwind while watching their favorite shows on cable or satellite TV in their fully furnished private rooms.
Transportation is made easy with our community-operated transportation services, which provide transportation to doctors' appointments as well as other destinations in the area. Our computer center allows residents to stay connected with loved ones and explore the digital world.
Dining at Signature Healthcare At Summerfield Rehab & Wellness is an exquisite experience. Our restaurant-style dining room offers delicious meals prepared by our culinary team, accommodating special dietary restrictions if necessary. Residents can also enjoy meals in their own private kitchenettes if preferred.
Staying active and healthy is a priority at our community. We have a fitness room where residents can engage in various exercise programs designed to meet their individual needs. Outdoor space and gardens provide a serene environment for residents to relax or take leisurely walks.
Our care services are provided around the clock, ensuring that assistance is available whenever needed. Our dedicated staff provides support with activities of daily living such as bathing, dressing, and transfers. Medication management and diabetes diets are also carefully supervised.
We believe in fostering mental wellness and social engagement among our residents. We offer a mental wellness program that promotes cognitive stimulation and emotional well-being. Planned day trips, resident-run activities, and scheduled daily activities provide opportunities for socialization and entertainment.
Signature Healthcare At Summerfield Rehab & Wellness boasts a convenient location near various amenities. With cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, and hospitals nearby, our residents can easily access everything they need within close proximity.
In summary, Signature Healthcare At Summerfield Rehab & Wellness is a vibrant assisted living community that provides exceptional care services and a wealth of amenities to support a fulfilling lifestyle for our residents.
Signature Healthcare At Summerfield Rehab & Wellness is located at 1877 Farnsley Road, Louisville, KY 40216 in Jefferson County, Kentucky
Signature Healthcare At Summerfield Rehab & Wellness on seniors.fyi includes 12 photos including images showing windows, garden, patio, landscaping, building, entrance, interior, outdoor, and more.
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Interior
Decor
Living Room
Building
Architecture
Bedroom
Windows
Landscaping
Garden
Outdoor
Patio
Conference Room
