2231 Farnsley Road, Louisville, KY 40216
For more information about senior living options: (844) 490-3973
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Signature Healthcare at Summerfield is described as a place where patients are treated with kindness, respect, and genuine care from arrival. The nurses and aides are noted as attentive, compassionate, and always willing to listen. The staff are patient and professional, consistently answering questions and ensuring residents' comfort. The facility is clean, welcoming, and well-organized, with tidy rooms and a warm atmosphere. Staff openly communicate across departments and focus on making residents and families feel supported. The facility is recommended for dignity, healing, and heartfelt care. New management under Israel and Brandon is credited with making a positive difference. Many caregivers are praised for excellent work, including Glenda (exceptional) and Erica (the weekend RN) being among the best. The food is praised for being varied and high quality, not hospital fare. Therapy is praised, with Kim highlighted as great and Carter the physical therapist described as professional and helpful.
Residents are left sitting in their own bodily fluids for long periods with nobody attending. Phone lines are hardly ever answered, making communication with families difficult. Some floor nurses are rude and bully coworkers and patients. There are concerns about unethical discharge practices intended to affect Medicaid benefits, including misrepresenting a resident's status to the state. The facility allegedly siphoned nearly all of a resident's Social Security check, leaving her with very little. Call lights remain unanswered for hours, leading to falls and inadequate care. There are accounts of a patient being found on the floor with blood and feces and no timely care. Some reviewers label the facility as the worst place to send a family member and call for it to be shut down. The food is described as horrible and the overall service as poor, with accusations of staff lying to patients.The set of reviews paints a complex picture of Signature Healthcare at Summerfield, a facility that some residents and families regard with warmth and gratitude, while others describe a troubling pattern of neglect, mismanagement, and mistreatment. Across the notes, there is a clear split between praise for certain staff, therapy teams, and the overall atmosphere in portions of the building, and serious accusations about missed care, poor communication, and even unethical billing practices in other moments. Taken together, the accounts reveal a facility that can feel like two very different places depending on where you are in the building, who is on shift, and what unit a resident happens to be in.
A recurring thread in the negative comments centers on basic care and responsiveness. Several reviewers report that essential tasks - such as showers - are not consistently completed, with one nurse practitioner even having to issue an order to trigger care that then goes missing on multiple days each week. Calls to the floor are described as infrequent or unanswered, leaving families worried and residents left waiting. The most stark examples describe residents sitting in their own bodily fluids for long stretches of time, and situations where a resident who needed help walking returned from therapy to find the experience "horrible." These accounts emphasize a sense of neglect and a lack of timely attention that understandably causes distress for families and residents alike.
Safety and dignity appear as another major axis of concern. One heartbreaking report describes a great- or great-great-grandparent left on the floor, with blood and feces, while staff allegedly failed to check on him for long stretches. In another note, a resident's call light reportedly stayed on for hours, and there was a fall in a patient's room despite an aide's presence. There is also a troubling claim about a facility manipulating discharge status to affect Medicaid coverage, which allegedly resulted in the termination of a sister's Molina Medicaid plan and a shift to a state plan with fewer benefits. These stories frame a climate in which patient safety, timely assistance, and honest, transparent communication appear to be compromised in some cases.
The internal work environment and interpersonal dynamics within the facility surface as another focal point. Reviewers point to rude interactions by some floor nurses and to episodes of what they describe as bullying among staff, directed at a coworker and, in some accounts, affecting patient care. Specific names - Rasheeda and Courtney - are called out for their behavior, with several reviewers urging retraining and even investigation. The call is for a more empathetic, respectful, and supportive workplace, not only to protect patients but to foster a healthier environment for staff that can translate into better care for residents.
Against these criticisms, there are equally strong positive voices that celebrate what some people experience at Summerfield. A cluster of reviews extol the facility's warmth, cleanliness, and the responsiveness of caregivers who go above and beyond. Some residents and families highlight staff who listen patiently, treat residents like family, and strive to ensure comfort and dignity. Positive assessments frequently mention therapy and activity teams as well as dietary services, with praise for therapists and aides who provide consistent, attentive care. Comments about new management - Israel and Brandon - frame their leadership as a turning point, with claims that the past is behind them and residents are welcomed with renewed attention and respect. Several observers commend the food, noting its variety and quality and contrasting it with typical "hospital food" experiences, as well as the presence of engaging events led by staff like Vicky, and the efforts of housekeeping leaders such as Paula to keep hallways and rooms clean and inviting.
Within the mixed landscape, there are particular staff members who receive high marks. Moe and Ralph are singled out for being excellent in their roles, while other caregivers - such as Glenda and Erica (the weekend RN), and Kim in therapy - receive praise for their competence and compassionate care. One reviewer even praises Carter, a physical therapist, for professional and effective work that helped a sister or other relative regain strength. The positive comments also include testimonials about bedside patient care, clear communication across departments, and an overall sense that when the right team is on duty, residents and families feel supported and respected.
The narratives also include personal, glowing endorsements from people connected to more than one patient. Some reviewers speak of family members who were brought to Summerfield from hospitals and found the staff welcoming, the atmosphere comforting, and the therapy and rehabilitation teams effective. A few comments emphasize that, in certain cases, staff diligence, attentiveness, and the overall environment had meaningful, positive impacts on recovery and daily living. In at least one instance, a family member describes a strong, ongoing experience of good care for a parent who required rehabilitation and who benefited from involved therapists and supportive staff.
Overall, the collection presents a facility with a broad spectrum of experiences. For some residents and families, Summerfield is a place of genuine care, strong therapy, dependable staff, flavorful and varied meals, and a warm, welcoming atmosphere - especially under newer leadership that some attribute real improvements to. For others, the experience is marred by serious concerns about neglect, communication failures, disrespectful behavior, and even alleged unethical practices with discharge and benefits. The contrast underscores how essential consistent staffing, clear communication, and a culture of dignity and accountability are in a setting like this. Anyone considering this facility - or choosing a different one for a loved one - would do well to weigh these diverse perspectives, visit multiple times, and ask pointed questions about staffing, care routines, and the facility's responses to concerns.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Louisville International-Standiford (5 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Drake Fch in Louisville, KY is an assisted living community that offers a range of amenities and care services to meet the needs of its residents. The community features a spacious dining room where residents can enjoy delicious meals prepared by the staff. The accommodations are fully furnished, providing a comfortable and welcoming environment for residents.
The community also has a beautiful garden and outdoor space where residents can relax and enjoy the fresh air. Housekeeping services are provided to ensure that the living areas are always clean and well-maintained. Wi-Fi/high-speed internet is available throughout the community to keep residents connected with their loved ones and the outside world.
In terms of care services, Drake Fch offers assistance with activities of daily living such as bathing, dressing, and transfers. The staff also coordinates with health care providers to ensure that residents receive any necessary medical care. Medication management is provided to help residents stay on top of their medication schedules.
Special dietary restrictions are accommodated in the dining options, ensuring that all residents can enjoy meals that suit their individual needs. Diabetes diets are also available for those who require them. Meal preparation and service are provided to make mealtimes hassle-free for residents.
Transportation arrangements are made for medical appointments, giving residents peace of mind knowing that they can easily get to their doctors' visits. Additionally, there are several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals located nearby for convenience.
To promote an active lifestyle, Drake Fch offers scheduled daily activities for residents to participate in. These activities provide opportunities for socialization and engagement within the community.
Overall, Drake Fch provides a comfortable and supportive environment for seniors in need of assisted living services in Louisville, KY.
Drake Fch is located at 2231 Farnsley Road, Louisville, KY 40216 in Jefferson County, Kentucky
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Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.
Medicare Coverage for Assisted Living: An In-Depth Exploration
Medicare does not cover assisted living costs, as it focuses on acute medical needs and short-term care, with exceptions for certain medically necessary services like physical therapy. Individuals must explore other options such as Medicaid, veterans' benefits, or long-term care insurance to manage these expenses effectively.
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Luxury assisted living offers high-quality senior care in a resort-like environment that combines essential medical support, gourmet dining, and personalized services to enhance residents' independence and well-being. These upscale facilities emphasize holistic health and community-building through customized care plans and social activities, catering to the growing demand for enriched senior living experiences despite higher costs.
