Whispering Woods II

Pros

• Sherice is described as very professional, punctual, and going above and beyond to provide residents with answers.
• Sherice makes living at Whispering Woods a breeze.
• The new property manager is awesome and ensures residents have a positive experience.
• Maintenance issues are addressed promptly and resolved to residents' satisfaction.
• Whispering Woods is highly recommended by reviewers.
• The property is well maintained.

Cons

• The old property manager threatened the tenant.
• A third party aggressively confronted the tenant, shouting threats and acting as if armed.
• The new property manager allegedly lied to the sheriff.
• The owners (Winterwoods) were accused of hiring unprofessional staff.
• The Whispering Woods office was described as disrespectful and unprofessional.
• The overall experience was unsatisfactory, and the tenant was glad to leave.

Review

Whispering Woods is a place that, for many residents, inspires strong, mixed feelings about its management and the day-to-day experience of living there. On one hand, the property has earned glowing endorsements for its current leadership, especially from those who have interacted with Sherice, the new property manager. She is described as exceptionally professional, punctual, and someone who consistently goes above and beyond to secure answers and keep residents informed. In several reviews, tenants emphasize that Sherice makes living at Whispering Woods feel smooth and hassle-free, handling inquiries promptly and keeping the lines of communication open even when information isn't immediately at hand.

The praise for Sherice doesn't stop with her demeanor. Residents repeatedly credit her with a strong commitment to service and a genuine desire to resolve issues. She is portrayed as mindful of potential problems that could arise and as someone who actively works to prevent them, rather than simply reacting after the fact. The sentiment is that when concerns surface - whether about leasing details, move-in processes, or general questions - Sherice responds with speed, clarity, and fairness. The overarching impression is that her leadership has translated into a more positive experience for those living at Whispering Woods, with maintenance and daily operations running more smoothly as a result.

Maintenance at Whispering Woods also features prominently in the favorable accounts. Reviewers note that the property is well-maintained and that issues, when they arise, are addressed in a timely and satisfactory manner. The combination of a well-kept environment and a responsive management team yields a sense of trust and reassurance among residents. Taken together, the testimonials about Sherice and the maintenance team contribute to an overall sense of confidence in the property's ongoing upkeep and customer service.

However, the overall picture is not one-note. A separate account presents a markedly different experience that questions the interactions and practices of the on-site office, particularly surrounding a recent move-out. In a first-person account, the reviewer describes yesterday as their last day, turning in keys after a complicated move with U-Haul and storage. What follows is a tense confrontation with the people in the office. The reviewer mentions not recognizing the new faces and explains that, after informing the new property manager that they were turning in keys and had questions, the new manager stated it wasn't her; this led the reviewer to suspect that the old property manager, Shayla, was still involved in the scene.

Escalation occurs quickly as the reviewer describes being confronted by the old manager outside the office. The old manager allegedly came out "threatening," and the narrator recounts an unsettling moment when another person - identified only as a man and not clearly gendered in the retelling - began shouting about "We can get active," with arm movements suggesting intimidation. The tone implies the scene felt menacing and unsafe, prompting the reviewer to fear for their personal safety in a space that should be a routine part of moving out. The situation is further complicated by the reviewer's claim that the new manager contacted a sheriff under false pretenses, effectively having him serve eviction notices and to check on the reviewer's safety. The sheriff's presence is described as a result of the new manager flagging the situation, and the reviewer contends that the sheriff's visit was misrepresented, revealing a larger breakdown in trust and communication between resident and management.

In the middle of this troubling narrative, the reviewer asserts a larger organizational issue, pointing to Winterwoods as the owners and describing the entire Whispering Woods office as lacking respect and professionalism. This assertion, coupled with the dramatic move-out scene, paints a stark contrast to the earlier, more unanimously positive testimonials about Sherice and the maintenance team. It suggests that residents' experiences at Whispering Woods can vary dramatically depending on which staff member is present, and which side of the office's hierarchy one encounters during critical moments like move-out or conflict resolution.

In a closing note that echoes the sentiment of relief from a difficult chapter, the same reviewer who recounted the tense confrontation emphasizes a personal sense of liberation and relief. The declarations "Loving my apartment" and a dramatic, emphatic goodbye - "GOODBYE WHISPERWOODS MY LAST DAY IM SOOO HAPPY TO GO THE EXPERIENCE WAS REAL." - signal a clear departure from the property with strong emotional weight. Taken together, these reflections present Whispering Woods as a place of high-quality service and solid upkeep under strong management in one set of experiences, while also serving as a cautionary tale about how a different business approach and interpersonal dynamics within the office can produce a starkly negative encounter on a resident's most personal, vulnerable day.

Restaurants

• Sues Touch Of Country (1 miles)
• Bc Roosters (1.8 miles)
• Sonic Drive-In (1.9 miles)
• Sandi's Kitchen (2.2 miles)
• The Bulleit Frontier Whiskey Experience at Stitzel-Weller (2.3 miles)
• McDonald's (3.6 miles)
• Biscuit Belly (4.2 miles)

Pharmacies

• Walgreens (1.3 miles)
• Walgreens (1.9 miles)
• Walgreens (2 miles)
• Walgreens (5.9 miles)
• CVS Pharmacy (6.2 miles)
• Walgreens (6.3 miles)
• CVS Pharmacy (7.1 miles)

Physicians

• Ellis & Badenhausen Orthopaedics PSC (1.9 miles)
• Southend Medical Clinic PSC (2 miles)
• Caritas Medical Mall (2.9 miles)
• Valley Medical (2.9 miles)
• Valley Medical (3 miles)
• Kemper And Kemper MDS (3 miles)
• Diamond, Harvey M, Md - Occupational Physician Service (5.7 miles)

Hospitals

• Kentucky One Health (3 miles)
• Norton Southwest Hospital (5.4 miles)
• Norton Pavilion Hospital (6.4 miles)
• KentuckyOne Health Jewish Hospital (6.5 miles)
• Norton Children's Hospital (6.5 miles)
• Baptist Health Floyd (7.5 miles)
• Clark Memorial Hospital (7.6 miles)

Parks

• Iroquois Park (4.2 miles)
• Riverview Park (4.4 miles)
• Central Park (5.2 miles)
• Shawnee Park (5.4 miles)
• Riverfront Plaza/Belvedere (6.5 miles)
• Waterfront Park (7.1 miles)
• Falls of the Ohio State Park (7.4 miles)

Places of Worship

• Beechmont Baptist Church (4.4 miles)
• Central Presbyterian Church (5.7 miles)

Cafes

• Starbucks (4.5 miles)
• Starbucks (4.6 miles)
• North Lime Coffee and Donuts (5.2 miles)
• Starbucks (6.5 miles)
• Panera Bread (7 miles)
• Quills Coffee (7.4 miles)
• Heine Brothers' - Longest Ave in the Highlands (7.7 miles)

Transportation

• Security Checkpoint (5.7 miles)
• Louisville Muhammad Ali International Airport (SDF) (5.7 miles)
• SDF Arrivals (5.7 miles)
• TSA Pre️ (5.7 miles)