Brookdale Stonestreet

Pros

• The residents at Brookdale Stonestreet enjoy a wide range of activities and have made many wonderful friends.
• The staff is described as wonderful, helpful, and caring, consistently providing excellent communication with families.
• The facility is noted for being very clean, well-kept, and having nice apartments with good-sized rooms.
• Many residents appreciate the meal options available to them and find the dining experience pleasant.
• Brookdale offers a variety of planned activities that keep residents engaged, including trivia, movies, and games.
• Families feel reassured knowing that their loved ones are in a safe environment where staff promptly address any concerns.
• Residents express happiness about their living situation and enjoy the beautiful surroundings of the community.

Cons

• The staff do not seem empowered to make improvements to the number of employees or the quality of the food or food service.
• The exercise program is very lacking, and there should be more engaging options available.
• Extra assistance fees are high for the lack of follow-through.
• There was a total nightmare experience when a resident was placed in a room with no bed and was not adequately fed.
• It can take a long time to get help when the call button is pushed, which raises concerns about responsiveness.
• The food quality is often quite poor, with many residents leaving it behind as inedible, despite the desserts being good.
• There is insufficient variety in the food menu, leading to dissatisfaction among residents.
• Staff members have master keys and do not knock before entering rooms, causing discomfort for some residents.
• The community atmosphere felt uninviting and old during a tour.
• The size of the apartment was very small for the price paid, offering less space than expected for such an expense.

Review

Brookdale Stonestreet has garnered a wide range of reviews, reflecting diverse experiences and perspectives from families and residents alike. The facility is generally regarded as a pleasant environment with numerous activities catering to its residents. Many reviewers appreciate the community atmosphere, noting that the residents often make friends and enjoy socializing in common areas. The dining experience at Brookdale is also frequently praised; many family members have reported that their loved ones enjoy the meals provided, stating that there are three meals served daily with multiple choices available. However, this aspect has not been universally well-received, as some residents find the food lacking in flavor and variety.

One recurring theme throughout the reviews is the importance of staff interactions. Many families commend the employees' kindness and willingness to help new residents transition smoothly into their new home. Positive testimonials highlight attentive nursing staff who communicate effectively and genuinely seem to care for their residents. However, there are contrasting opinions regarding staff empowerment; some reviewers feel that enhancements in staffing levels or food quality are necessary but may be hindered by management limitations. This disconnect suggests room for improvement within internal processes to enhance overall resident satisfaction.

Activity offerings at Brookdale Stonestreet receive mixed assessments. While some describe a plethora of scheduled events—ranging from trivia and card games to movie nights—others yearn for a more dynamic and varied activity program, particularly expressing disappointment in the lack of engaging exercise options like yoga or chair aerobics. These desires indicate an opportunity for Brookdale's management team to evaluate resident interests more closely in order to provide enriching activities that cater to varying levels of ability.

The facility itself appears clean and well-kept based on various reviews; however, some criticisms arise over layout issues specifically connected to safety and convenience for those with mobility challenges. Users mention concerns about accessing outdoor areas due to heavy doors that could pose difficulties for weaker individuals navigating wheelchairs or walkers. These types of observations emphasize an essential need for ongoing evaluations of physical accessibility within assisted living environments.

While some families express satisfaction regarding communication from administration during visits or emergencies involving loved ones, notably when misunderstandings occur about residents’ conditions, others raise concerns about the responsiveness of staff when assistance is needed promptly via call buttons. Delays in receiving help can lead to anxiety among relatives who want their loved ones cared for immediately, illustrating potential gaps in operational efficiency that management should address moving forward.

Furthermore, specific incidents shared by families reveal alarming mismanagement examples that significantly impacted their experiences with Brookdale Stonestreet. One account recounts a critical mistake where a resident was placed without proper accommodations leading up to tragic consequences—a reminder of how crucial it is for facilities like Brookdale Stonestreet prioritize both attentiveness during transitions and clarity about care provisions during these vulnerable moments.

In conclusion, Brookdale Stonestreet captures both positive sentiments alongside notable criticisms from its resident community—signaling an ongoing journey toward delivering optimal elderly care while fostering enriching social experiences for all involved parties. Addressing food quality issues consistently reported along with enhancing physical accessibility could greatly improve current residential perceptions while maintaining open channels between administration and family members will ultimately cultivate trust within this supportive community setting.

This part of Louisville, Kentucky offers a convenient and accessible location with a variety of amenities nearby. With several hospitals within close proximity, including Norton Southwest Hospital and Norton Children's Hospital, residents can feel assured of quality medical care. There are numerous dining options ranging from fast food chains like McDonald's to local favorites like Mike Linnig's seafood restaurant. In terms of healthcare services, there are multiple physicians' offices such as Valley Medical and Caritas Medical Mall for primary care needs. Additionally, pharmacies like Walgreens and Kroger Pharmacy are available for prescription services. For recreational activities, residents can enjoy the nearby parks such as Riverview Park and Iroquois Park, as well as various places of worship for spiritual fulfillment. Transportation options include U-Haul rentals and proximity to Louisville Muhammad Ali International Airport for convenient travel opportunities. Cafes like Starbucks and North Lime Coffee provide cozy spaces to relax and socialize with friends. Overall, this area offers a mix of healthcare facilities, dining establishments, recreational areas, religious centers, transportation services, and cafes making it a desirable location for senior living.

Hospitals

• Norton Southwest Hospital (0.7 miles)
• Kentucky One Health (4.9 miles)
• KentuckyOne Health - Medical Center Jewish South: Emergency Room (9.1 miles)
• 3 East Olop (10 miles)
• Norton Pavilion Hospital (10.2 miles)
• Norton Children's Hospital (10.3 miles)
• KentuckyOne Health Jewish Hospital (10.3 miles)

Restaurants

• McDonald's (1.7 miles)
• McDonald's (2.1 miles)
• Mike Linnig's (2.8 miles)
• Sonic Drive-In (3.9 miles)
• Sues Touch Of Country (3.9 miles)
• Sandi's Kitchen (4.3 miles)
• Bc Roosters (4.5 miles)

Physicians

• Valley Medical (2.1 miles)
• Valley Medical (2.2 miles)
• Caritas Medical Mall (2.2 miles)
• Southend Medical Clinic PSC (3.3 miles)
• Ellis & Badenhausen Orthopaedics PSC (3.3 miles)
• Norton Children's Medical Group - Fairdale (3.8 miles)
• Kemper And Kemper MDS (4.8 miles)

Pharmacies

• Walgreens (3.4 miles)
• Walgreens (4.1 miles)
• Walgreens (5.4 miles)
• Walgreens (8.6 miles)
• CVS Pharmacy (9.1 miles)
• Walgreens (9.1 miles)
• Kroger Pharmacy (9.4 miles)

Parks

• Riverview Park (3.6 miles)
• Iroquois Park (4.5 miles)
• Central Park (8.8 miles)
• Shawnee Park (10.2 miles)
• Riverfront Plaza/Belvedere (10.6 miles)

Places of Worship

• Southern Baptist Convention (5.6 miles)
• Beechmont Baptist Church (6.2 miles)
• Southern Baptist Convention (7.4 miles)
• Everlasting Joy Ministries (7.9 miles)
• Southern Baptist Convention (8.3 miles)
• St Luke Catholic Church (8.8 miles)
• Central Presbyterian Church (9.4 miles)

Transportation

• U-Haul Neighborhood Dealer (6.6 miles)
• TSA Pre️ (7.2 miles)
• Security Checkpoint (7.3 miles)
• Louisville Muhammad Ali International Airport (SDF) (7.3 miles)
• SDF Arrivals (7.3 miles)

Cafes

• Starbucks (7.3 miles)
• Starbucks (7.3 miles)
• North Lime Coffee and Donuts (9 miles)
• Panera Bread (9.3 miles)
• Starbucks (10.5 miles)
• Quills Coffee (10.6 miles)
• Heine Brothers' - Longest Ave in the Highlands (10.7 miles)