Park Terrace Health Campus

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Park Terrace Health Campus

9700 Stonestreet Road, Louisville, KY 40272

For more information about senior living options: (844) 490-3973

2.7 from 12 reviews
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Memory Care Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Park Terrace Health Campus is outstanding and takes great care of the residents, according to multiple reviewers.
  • pro The facility is noted for its cleanliness and well-organized environment, creating a comfortable atmosphere for patients and their families.
  • pro Residents have access to a variety of activities, and the activity director frequently encourages participation.
  • pro The food served at Park Terrace Health Campus is well-received by residents, with some stating that their loved ones enjoyed it.
  • pro Reviewers appreciated the nice common areas and dining facilities, which contribute to an enjoyable experience for residents.

Cons

  • pro The facility was described as needing a total remodel, with dirty carpets and filthy couches, contributing to an unpleasant smell in the rooms.
  • pro Patients were reportedly left in soiled clothing for extended periods without assistance or proper care.
  • pro Caregivers displayed unprofessional behavior and were perceived as understaffed, leading to inadequate attention for patients.
  • pro Instances of poor hygiene were noted, with residents only being washed once a week and complaints about dirty conditions upon visiting.
  • pro Critical medical equipment was not arranged for a patient before discharge, causing additional stress and complications for the family.
  • pro There were significant communication issues regarding care preferences and needs between staff and family members.
  • pro A resident allegedly suffered physical harm while under care at the facility, raising serious safety concerns.
  • pro Staff members appeared bothered by inquiries from family members about their loved ones' care, indicating a lack of empathy or support.

Review

The reviews presented paint a stark contrast between two facilities: one that has garnered a reputation for poor care and lack of hygiene, and another that seems to provide satisfactory services but has room for improvement. The experiences shared by family members reveal critical insights into the quality of care in nursing homes, highlighting both red flags and positive aspects.

The first facility described in the reviews is fraught with serious issues. Both patients and their families report alarming standards of cleanliness and hygiene. One reviewer expressed dissatisfaction with the state of the rooms, noting dirtiness, unpleasant odors, stained carpets, and even instances of feces on walls. This carelessness extended to patient treatment; one family member recounted a devastating experience regarding their mother’s cancer treatment where insufficient pain management led to severe distress. The lack of basic care—such as failing to change bed sheets or assist patients in bathing—was particularly troubling. This reviewer lamented how their mother was left alone without vital medical resources after a late-night procedure, leading ultimately to her passing just days later. Such experiences underscore systemic failures within the facility that seem to prioritize profit over patient welfare.

In stark contrast, Park Terrace Health Campus received mixed but predominantly positive feedback from various reviewers. Many family members noted pleasant accommodations, good food options, and generally clean living spaces devoid of strong odors—a key concern in many nursing homes. However, frustrations remained concerning inconsistent communication among staff about specific patient needs and requirements. One user mentioned their mother's consistent requests for milk during meals were not fulfilled over several weeks despite frequent reminders—a seemingly simple request that reflected deeper issues with staff attentiveness and coordination.

Despite these lapses in communication regarding meal preferences or personal hygiene routines, many praised the attentive nurses at Park Terrace who regularly checked on residents' wellbeing every few hours. There were mentions of enriching activities tailored for patients, although individual experiences varied; some residents reported limited interaction due to quarantine measures or scheduling conflicts preventing them from engaging fully with peers during their stay.

Reviews also highlighted concerns over understaffing at Park Terrace Health Campus. Several relatives pointed out that while they appreciated staff kindness and efforts in caregiving, there was an evident strain on personnel due to high turnover rates. This ultimately affected the quality of attention and care recipients received—families often found themselves acting as advocates for their loved ones’ basic needs instead of relying solely on staff involvement.

Even amidst criticisms about staffing levels or management responsiveness when addressing concerns about basic hygiene practices—like changing diapers or providing timely sponge baths—the overall environment at Park Terrace appeared inviting compared to strip mall facilities suffering from profound neglect claims. Positive remarks included dedication from certain caregivers who stood out among fluctuating staff levels; family members praised those team members as diligent professionals worthy of recognition.

The stark difference between these two facilities serves as a crucial reminder for anyone considering assisted living options: it is imperative to perform thorough research based on firsthand accounts before making decisions impacting loved ones' lives. These experiences underline the necessity for vigilant advocacy within nursing homes while also emphasizing commendable practices exhibited by well-organized establishments like Park Terrace Health Campus—a beacon showing what proper care should resemble amidst rampant systemic challenges seen across healthcare institutions today.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Louisville International-Standiford (7 miles away) Louisville International-Standiford (7 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Park Terrace Health Campus in Louisville, KY is a skilled nursing facility that offers exceptional care and comfortable living for seniors. Our community is fully furnished and residents can enjoy amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and a telephone.

We prioritize the well-being of our residents by providing 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Our dedicated staff also coordinates with healthcare providers to ensure that all medical needs are met. For those with diabetes, we offer specialized diet plans to manage their condition effectively.

Meals at Park Terrace Health Campus are prepared by our skilled chefs and served in our elegant dining room. We cater to special dietary restrictions to accommodate various needs.

We understand the importance of mental wellness, especially for those with mild cognitive impairment. To support this, we have a comprehensive mental wellness program in place, including specialized memory care programming.

Transportation services are available for medical appointments, ensuring that residents can easily access healthcare services when needed. Additionally, we provide move-in coordination to make the transition into our community as smooth as possible.

Residents at Park Terrace Health Campus can participate in a variety of resident-run activities and scheduled daily activities to socialize and stay engaged.

Our location offers convenience with two parks nearby for outdoor recreation, two pharmacies for easy access to medications, eight physicians for comprehensive medical care, eight restaurants for dining options, and one hospital nearby in case of emergencies.

At Park Terrace Health Campus in Louisville, KY, we strive to provide compassionate care while allowing residents to maintain their independence and enjoy a high quality of life.

Nearby Places of Interest

Hospitals

  • Norton Southwest Hospital (0.2 miles)
  • Kentucky One Health (5.1 miles)
  • KentuckyOne Health - Medical Center Jewish South: Emergency Room (8.6 miles)
  • 3 East Olop (10.1 miles)
  • Norton Pavilion Hospital (10.4 miles)
  • Norton Children's Hospital (10.5 miles)
  • KentuckyOne Health Jewish Hospital (10.5 miles)

Restaurants

  • McDonald's (1.7 miles)
  • McDonald's (2.7 miles)
  • Mike Linnig's (3.1 miles)
  • Sues Touch Of Country (4.4 miles)
  • Sonic Drive-In (4.5 miles)
  • Biscuit Belly (4.7 miles)
  • Sandi's Kitchen (4.8 miles)

Physicians

  • Valley Medical (2.5 miles)
  • Valley Medical (2.6 miles)
  • Caritas Medical Mall (2.6 miles)
  • Norton Children's Medical Group - Fairdale (3.6 miles)
  • Southend Medical Clinic PSC (3.6 miles)
  • Ellis & Badenhausen Orthopaedics PSC (3.7 miles)
  • Fairdale Family Medical (4.8 miles)

Pharmacies

  • Walgreens (3.8 miles)
  • Walgreens (4.6 miles)
  • Walgreens (5.7 miles)
  • Walgreens (8.8 miles)
  • CVS Pharmacy (8.8 miles)
  • Walgreens (8.8 miles)
  • Kroger Pharmacy (9.4 miles)

Parks

  • Riverview Park (4.1 miles)
  • Iroquois Park (4.6 miles)
  • Central Park (9.1 miles)
  • Frank E Simon Park (10.6 miles)
  • Shawnee Park (10.6 miles)
  • Riverfront Plaza/Belvedere (10.8 miles)

Places of Worship

  • Southern Baptist Convention (5.4 miles)
  • Beechmont Baptist Church (6.3 miles)
  • Everlasting Joy Ministries (7.5 miles)
  • Southern Baptist Convention (7.6 miles)
  • Southern Baptist Convention (7.9 miles)
  • St Luke Catholic Church (8.4 miles)
  • Bethany UCC (9.2 miles)

Transportation

  • U-Haul Neighborhood Dealer (6.9 miles)
  • TSA Pre️ (7.3 miles)
  • Security Checkpoint (7.3 miles)
  • Louisville Muhammad Ali International Airport (SDF) (7.3 miles)
  • SDF Arrivals (7.4 miles)

Cafes

  • Starbucks (7.5 miles)
  • Starbucks (7.5 miles)
  • North Lime Coffee and Donuts (9.3 miles)
  • Panera Bread (9.4 miles)
  • Starbucks (10.8 miles)
  • Quills Coffee (10.8 miles)
  • Heine Brothers' - Longest Ave in the Highlands (10.8 miles)

Frequently Asked Questions

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