Park Terrace Health Campus in Louisville, KY
Save9700 Stonestreet Road, Louisville, KY 40272
For more information about senior living options: (844) 490-3973
Park Terrace has been a blessing; its staff are top notch, kind and caring, and the facility feels like home. The staff at Park Terrace is outstanding and truly cares for residents, often making them feel like family. Park Terrace's rehabilitation and therapy services are excellent, with compassionate therapists helping residents reach their goals. The meals at Park Terrace are good and well received by residents. Park Terrace offers daily activities that keep residents engaged and socially connected. The environment at Park Terrace is clean and well maintained, with friendly, responsive staff.
The staff are unprofessional and provide inadequate care. The facility reek of urine. Residents experience neglect. The rooms are dirty and smell, with feces on the walls. The facility is severely understaffed and caregivers are poor. Residents are left in their own feces and urine for hours. Basic needs like water, meals, and bathroom assistance are not promptly provided; call lights go unanswered for long periods. Some staff are rude and neglectful, and residents have fallen due to lack of assistance. They discharge patients without proper notice to families, causing confusion. The care environment includes repeated issues like dirty gowns, unclean beds, and unsanitary conditions.Park Terrace Health Campus in Louisville, KY is best suited for families seeking a rehab-focused path with strong therapy services and for memory-care residents who thrive in a warm, home-like atmosphere where caregivers are often praised for kindness. The community tends to excel when therapy teams are engaged, meals are appealing, and the environment feels clean and welcoming. That said, this is not a one-size-fits-all option: for families prioritizing ironclad consistency, with predictable staffing and clinical oversight, Park Terrace may fall short and alternative choices should be considered.
On the upside, Park Terrace earns consistent praise for compassionate care and practical rehabilitation. Reviewers frequently describe therapy as effective and dedicated, with residents regaining strength and independence. Food is often noted as a pleasant surprise, and housekeeping and cleanliness receive regular commendations. The memory-care and rehab floors are highlighted for activity programming and a sense of community, while the facility's ambiance is repeatedly described as clean and home-like. In several accounts, staff go the extra mile, making the recovery and living experience more manageable and even reassuring.
Yet the concerns voiced by families are persistent and high-stakes. A number of reviews allege neglect and understaffing, with frequent delays in responding to call lights and assisting with basic needs. Reports of rooms that fail to meet expected cleanliness standards, odors, and inconsistent quality of care - including medication and discharge processes - underscore serious safety and dignity questions. In several memory-care and long-term areas, privacy and respectful treatment are questioned, with experiences that hint at avoidable risk for vulnerable residents.
How the pros stack up against the cons depends on actual conditions on any given shift. When therapy teams are consistent, nurses and aides are attentive, and the kitchen and housekeeping reliably support daily needs, Park Terrace can deliver meaningful results: solid rehabilitation outcomes, dependable meals, and a supportive social environment. Those strengths can offset moderate staffing gaps and occasional miscommunications. However, when staffing deteriorates, communication falters, and basic safety slips occur, the favorable elements lose their bite, and the overall experience may become untenable for families seeking steady, predictable care.
Families evaluating Park Terrace should insist on concrete, current details during visits. Tour both the rehab and memory-care units, observe interactions across shifts, and ask for up-to-date staff-to-resident ratios. Request candid conversations with the administrator about turnover, accountability, and how care plans are communicated to families. Verify the rehab schedule, progress tracking, and discharge planning, ensuring family notification is built in. Inspect the memory-care living arrangements for privacy and appropriate programming, and confirm how call lights, routine bathroom assistance, and pain management are handled. A thorough, in-person assessment with clear expectations is essential.
In summary, Park Terrace Health Campus can be a strong option for families prioritizing robust rehab and a caring memory-care milieu, provided staffing levels and consistent oversight meet expectations. For those whose non-negotiables include reliable nurse availability, prompt call-light responses, and consistently clean, well-maintained environments, exploring alternatives with demonstrated steadiness is prudent. When the care team demonstrates stability and genuine engagement, the experience can be both respectful and effective; when it does not, concerns about neglect, safety, and communication quickly overshadow the potential benefits. The best course is a careful, hands-on evaluation that probes staffing, procedures, and accountability before making a binding decision.
21 resident community capacity
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Louisville International-Standiford (7 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Park Terrace Health Campus in Louisville, KY is a skilled nursing facility that offers exceptional care and comfortable living for seniors. Our community is fully furnished and residents can enjoy amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and a telephone.
We prioritize the well-being of our residents by providing 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Our dedicated staff also coordinates with healthcare providers to ensure that all medical needs are met. For those with diabetes, we offer specialized diet plans to manage their condition effectively.
Meals at Park Terrace Health Campus are prepared by our skilled chefs and served in our elegant dining room. We cater to special dietary restrictions to accommodate various needs.
We understand the importance of mental wellness, especially for those with mild cognitive impairment. To support this, we have a comprehensive mental wellness program in place, including specialized memory care programming.
Transportation services are available for medical appointments, ensuring that residents can easily access healthcare services when needed. Additionally, we provide move-in coordination to make the transition into our community as smooth as possible.
Residents at Park Terrace Health Campus can participate in a variety of resident-run activities and scheduled daily activities to socialize and stay engaged.
Our location offers convenience with two parks nearby for outdoor recreation, two pharmacies for easy access to medications, eight physicians for comprehensive medical care, eight restaurants for dining options, and one hospital nearby in case of emergencies.
At Park Terrace Health Campus in Louisville, KY, we strive to provide compassionate care while allowing residents to maintain their independence and enjoy a high quality of life.
Park Terrace Health Campus is located at 9700 Stonestreet Road, Louisville, KY 40272 in Jefferson County, Kentucky
The various features at Park Terrace Health Campus are meticulously designed to support residents with dementia or Alzheimer's disease by fostering independence while ensuring safety and well-being. Assistance with dressing, bathing, and transfers empowers residents to maintain dignity in their daily routines, while medication management ensures they receive the correct medications at the right times, minimizing health risks. Meal preparation and service cater to dietary needs and preferences, promoting nutrition and engagement during mealtimes. Transportation arrangements for medical appointments facilitate essential healthcare access, supported by coordination with health care providers that streamlines communication about residents' medical needs. The emphasis on activities of daily living assistance helps preserve functional abilities, while 24-hour supervision ensures a safe environment that can promptly respond to emergencies. Furthermore, the mental wellness program addresses emotional and cognitive needs through specialized memory care programming tailored to engage those with mild cognitive impairment as well as advanced stages of dementia. Together, these features create a holistic approach to memory care that prioritizes both physical health and psychological well-being.
Park Terrace Health Campus on seniors.fyi includes 5 photos including images showing living room, dining, interior, trees, landscaping, indoor plants, decor, bedroom, and more.
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