Signature Healthcare At Sts Mary & Elizabeth Hospi

1850 Bluegrass Avenue, Unit 3C, Louisville, KY 40215

For more information about senior living options: (844) 490-3973

3.9 from 30 reviews
5 stars
19
4 stars
2
3 stars
0
2 stars
5
1 stars
4

Skilled Nursing Facility

Overall Review of Signature Healthcare At Sts Mary & Elizabeth Hospi

Pros

  • pro The staff was caring for all needs and courteous.
  • pro Rehab therapists were available and helpful and attended to all patients' needs and concerns.
  • pro The hospital staff were courteous to families and attended to their needs.
  • pro SHC has helped patients after knee surgeries, with helpful and friendly staff and excellent therapists.
  • pro They would recommend Signature Healthcare St. Mary's & Elizabeth.
  • pro The staff are great and caring; PT and OT therapy are excellent; they keep in contact and inform about progress.
  • pro Sue is cited as a favorite nurse and Kazz is described as an absolutely fantastic aide.
  • pro The facility has been excellent; staff are wonderful; the food is excellent; would definitely recommend for rehab.
  • pro Therapy at Signature Healthcare St. Mary's felt like family; Ivy and Emily provided above-and-beyond care.

Cons

  • pro The reviewer could not reach their aunt and received no answer despite multiple calls.
  • pro The grandmother stayed two extra weeks after a fall and was severely neglected, developing a terrible bed sore on her bottom and foot.
  • pro The facility was described as filthy, with cobwebs in the windows and dirt on the floor.
  • pro The patient contracted a staph infection after a total knee replacement, suggesting poor infection control.
  • pro The patient waited about 30 minutes for a nurse, while staff were seen socializing at the desk instead of assisting.
  • pro There were reports of inconsistent staffing with many bad workers alongside some good ones, and rude, unprofessional behavior toward patients.
  • pro The reviewer described the facility as horrible and used the nickname "Scary & Elizabeth Signature Healthcare."
  • pro A family had to transport their loved one to another facility due to neglect.

Review

Signature Healthcare St. Mary's & Elizabeth, along with its rehab partners at St. Mary's and Elizabeth campuses, appears in many voices as a place where compassionate care and attentive rehabilitation sit at the center of the experience. A common thread in numerous notes is that the staff - nurses, CNAs, aides, and therapists - tend to be courteous, caring, and genuinely involved in meeting patients' needs. Families repeatedly describe therapists as available and responsive, and they emphasize that the rehab portion of the stay is supported by a team that communicates well and strives to address concerns promptly. Several reviewers highlight the convenience and comfort of receiving therapy and medical tasks in the same hospital setting, where lab work and imaging can be readily coordinated without long waits or external transfers.

Within the rehab realm, many patients sing high praise for the therapists and therapy staff. Specific names frequently surface as points of both skill and personal connection: Ivy, Emily, Dalilah, Mike, Sue, Kazz, and others are singled out for their dedication, positive attitudes, and effective guidance. Comments note that therapy sessions are thorough and focused, with patients appreciating therapists who not only push hard but also encourage and "make you feel like family." The sentiment that therapy teams are excellent at what they do - and that this excellence motivates people to return for future rehab - recurs across several reviews. In particular, the combination of high-quality therapy and friendly, encouraging nurses and aides seems to contribute to a strong overall sense of well-being during recovery.

The hospital staff's courtliness and willingness to engage with families are other recurring themes. Several reviewers mention that staff members are respectful to family members, keep lines of communication open, and make it a point to ask about patients' needs and concerns. In one account, the nursing director is highlighted for visiting and checking in on a patient's needs, which underscores the sense that leadership attempts to stay connected with families and residents. The experience of care during the pandemic is also noted: even with no-visitor restrictions, staff members reportedly did their best to be there for patients, and some reviewers appreciate the extra effort to maintain contact and support when families could not be present physically.

However, the collection of notes is not without serious concerns. One particularly troubling account describes a relative who was in the hospital for a heart procedure and subsequently fell, then experienced a period of neglect in the rehab unit. The reviewer recounts a serious bed sore, a lack of timely intervention, and the need to transfer to another facility for emergency surgery, concluding with a stark negative assessment of the care environment in that instance. This single, highly critical experience stands in contrast to many positive experiences and is presented as a warning flag about potential gaps in safety, responsiveness, and ongoing oversight in certain moments of care.

More balanced but mixed reviews surface when readers discuss specific patient journeys. A review about a father undergoing a total knee replacement praises the clean facilities, the careful adherence to masking and infection control during the COVID era, and the success of the physical therapy, credits to a therapist named Mike who helped "get his knee all the way together." It is paired with appreciation for the overall environment - emphasizing that the care team was patient-centered and the stay ended with strong recovery and gratitude. Yet another account urges caution: a family notes ongoing concerns about staff responsiveness, ice availability, timely assistance, and communication gaps. There is explicit comparison to another local facility, with the reviewer recommending a different option for certain needs while acknowledging the capacity for improvement at SHC.

In several testimonials, families recount interactions that demonstrate meaningful, compassionate care from particular staff members. For instance, a patient lauds a nurse named Sue and an aide named Kazz, calling them absolutely fantastic. Others highlight therapy teams and individual therapists - Emily, Ivy, and Dalilah - whose energy and dedication left a lasting impression, with comments that patients felt truly supported and valued. Some reviews also convey a sense of pride in the administrative team, with praise for Kristi, the administrator, described as an "awesome team player" who shows concern for patients and makes herself available. These personal tributes underscore the human side of care where relationships, trust, and daily encouragement can noticeably impact a patient's rehabilitation experience.

Overall, the collection presents a facility where rehabilitation and medical care are often delivered with warmth, competence, and a strong emphasis on patient- and family-centered service. The therapists, nurses, and aides frequently emerge as the backbone of the positive experiences, delivering not just clinical expertise but also the reassurance and personal attention that make recovery feel possible. Yet the threads of concern - ranging from a severe incident of neglect to ongoing issues with responsiveness, maintenance, and communication - remind readers that no care environment is perfect and that continuous attention to safety, staffing, and process improvement remains essential. The mix of overwhelmingly favorable stories about compassionate care and high-quality therapy with a few stark cautions calls for ongoing vigilance, transparency, and leadership that keeps patient safety and dignity at the forefront. In the end, the narratives suggest that Signature Healthcare St. Mary's & Elizabeth can be a strong ally in rehabilitation when staffed with reliable teams, proactive administrators, and a culture that prioritizes timely, respectful, and thorough care.

Features

Housing

  • 20 resident community capacity 20 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Louisville International-Standiford (3 miles away) Louisville International-Standiford (3 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Signature Healthcare at Sts. Mary & Elizabeth Hospital in Louisville, KY is an assisted living community that offers a wide range of amenities and care services to its residents. The community provides a comfortable and homelike environment for seniors who require assistance with their daily activities.

Residents at Signature Healthcare can enjoy the convenience of having cable or satellite TV in their fully furnished apartments. The community also features a dining room where residents can enjoy delicious meals prepared by the on-site chefs. For those who prefer to cook their own meals, each apartment is equipped with a kitchenette.

Signature Healthcare understands the importance of maintaining an active and social lifestyle. That's why they offer a variety of resident-run activities and scheduled daily activities for residents to participate in. Additionally, there is a small library for residents to relax and indulge in their favorite books.

The community also prioritizes the well-being and health of its residents. They provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The staff also ensures that medication management is taken care of, so residents do not have to worry about keeping track of their medications.

For those with special dietary needs, Signature Healthcare accommodates special dietary restrictions such as diabetes diets or any other specific requirements. This ensures that each resident receives personalized care based on their individual needs.

In terms of surroundings, Signature Healthcare benefits from its location near various amenities and services. There are four cafes nearby for residents to enjoy coffee or meet up with friends. Also, two parks provide opportunities for outdoor activities and enjoying nature. Nearby pharmacies ensure easy access to medications while physicians being closeby makes medical care readily available. Residents can also find multiple restaurants nearby if they wish to dine out occasionally.

Transportation options are available within close proximity to facilitate mobility for the residents whenever needed. Places of worship are conveniently located nearby for religious practices or spiritual support.

Overall, Signature Healthcare at Sts Mary & Elizabeth Hospital is a vibrant and supportive assisted living community that offers amenities, care services, and accessibility to nearby resources, ensuring a comfortable and fulfilling lifestyle for its residents.

Nearby Places of Interest

Hospitals

  • Kentucky One Health (0 miles)
  • Norton Southwest Hospital (5 miles)
  • Norton Pavilion Hospital (5.3 miles)
  • 3 East Olop (5.4 miles)
  • Norton Children's Hospital (5.4 miles)
  • KentuckyOne Health Jewish Hospital (5.4 miles)

Physicians

  • Kemper And Kemper MDS (0.1 miles)
  • Southend Medical Clinic PSC (2.1 miles)
  • Ellis & Badenhausen Orthopaedics PSC (2.1 miles)
  • Caritas Medical Mall (2.9 miles)
  • Valley Medical (2.9 miles)
  • Valley Medical (3 miles)
  • Norton Children's Medical Group - Fairdale (3.7 miles)

Restaurants

  • Bc Roosters (1.2 miles)
  • Biscuit Belly (1.4 miles)
  • McDonald's (1.5 miles)
  • The Bulleit Frontier Whiskey Experience at Stitzel-Weller (2.1 miles)
  • Sues Touch Of Country (2.8 miles)
  • Cracker Barrel (3 miles)
  • McDonald's (3.3 miles)

Pharmacies

  • Walgreens (1.3 miles)
  • Walgreens (2 miles)
  • Walgreens (3.8 miles)
  • Walgreens (3.8 miles)
  • CVS Pharmacy (4.8 miles)
  • Kroger Pharmacy (5 miles)
  • Walgreens (5.2 miles)

Parks

  • Iroquois Park (1.5 miles)
  • Central Park (4 miles)
  • Riverfront Plaza/Belvedere (5.8 miles)
  • Waterfront Park (6.2 miles)
  • Riverview Park (6.3 miles)
  • Shawnee Park (6.3 miles)

Places of Worship

  • Beechmont Baptist Church (1.6 miles)
  • Central Presbyterian Church (4.6 miles)
  • St Joseph's (6.6 miles)

Cafes

  • Starbucks (2.5 miles)
  • Starbucks (2.5 miles)
  • North Lime Coffee and Donuts (4.2 miles)
  • Panera Bread (4.7 miles)
  • Starbucks (5.7 miles)
  • Quills Coffee (5.8 miles)
  • Heine Brothers' - Longest Ave in the Highlands (5.8 miles)

Transportation

  • Security Checkpoint (2.9 miles)
  • Louisville Muhammad Ali International Airport (SDF) (2.9 miles)
  • TSA Pre️ (2.9 miles)
  • SDF Arrivals (2.9 miles)

Frequently Asked Questions

Where is Signature Healthcare At Sts Mary & Elizabeth Hospi?

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