Highlandspring Of Ft Thomas

Pros

• The therapy staff at Highlandspring of Fort Thomas is praised for their professionalism and effectiveness, helping residents regain strength and independence after rehabilitation.
• Many reviewers note that the nursing aides are wonderful and caring towards the patients, contributing positively to their overall experience.
• The facility offers a variety of activities for residents, including music, puzzles, bingo, and beauty days, making it feel like a home away from home.
• The cleanliness of the rooms and the overall environment are often highlighted as positive aspects of the facility.
• One reviewer stated that despite some delays in assistance due to staff being busy, the aides were attentive and dedicated to patient care.
• Residents feel safe and cared for in the facility, with supportive staff helping them through challenging times.

Cons

• Some Carespring staff were not suited for the nursing profession, and the food was horrendous.
• The experience was poor due to slow nurse response times and inadequate assistance with personal hygiene.
• Multiple falls occurred during a resident's stay, leading to serious health complications, and nurses often appeared rushed and overworked.
• The facility was understaffed, which resulted in neglected care and appalling food quality.
• The room cleanliness was questionable due to wall-to-wall carpeting that seemed unclean and was only vacuumed between patients.
• Meal selections had to be made too far in advance, making it difficult for residents to choose what they wanted to eat.
• Residents entering private rooms unannounced created discomfort for some individuals.

Review

A Comprehensive Review of Highland Springs of Fort Thomas

Highland Springs of Fort Thomas, a skilled nursing facility, has elicited a wide spectrum of feedback from families and patients alike. With experiences ranging from commendable to concerning, the reviews highlight different aspects that potential residents and their families may consider when choosing this facility for rehabilitation or long-term care.

One significant theme emerging from the reviews is the disparity in staff quality and availability. For some residents and their families, the nursing staff was described as caring but overworked. One user expressed frustration regarding delayed responses when calling for help, mentioning that there were times when they had to wait too long before receiving assistance with basic hygiene needs. This sentiment was echoed by another reviewer who noted instances where essential medical equipment ran out or was not activated at all, leading to dangerous situations for patients. The need for better staffing emerged as a recurring issue; multiple reviewers pointed out that understaffing severely hindered the overall level of care provided.

Conversely, there were several positive remarks about specific teams within the facility. Residents consistently praised the physical and occupational therapy staff, noting them as professionals who genuinely cared about patient progress. One user recounted how they regained their ability to walk within weeks thanks to dedicated therapy sessions, emphasizing how important these interactions were to their rehabilitation process. Similarly, another review highlighted how patients felt genuinely supported by therapists who understood their unique challenges and worked diligently to address them.

Food quality appears to be another critical area of concern at Highland Springs of Fort Thomas. Many reviewers criticized the meal options offered at the facility, describing them as mediocre or poor overall. One reviewer humorously mentioned that eggs were a "safe bet," suggesting that many meals lacked appeal or variety. The requirement to choose meals well in advance—sometimes even a week ahead—was viewed unfavorably since residents often found it challenging to anticipate what they would want days later.

The cleanliness and condition of living spaces at Highland Springs received mixed feedback as well. While some reviews commended the general cleanliness maintained throughout various areas of the facility—including patient rooms—others pointed out specific concerns like worn-out carpeting that didn’t seem thoroughly cleaned between resident stays. Residents noted that hygienic flooring materials such as hardwood would be more suitable for healthcare environments than carpeting.

Despite these critiques, other aspects of Highland Springs made noteworthy impressions on families and residents alike. Several reviewers remarked on the positive atmosphere created through engaging activities aimed at fostering community among residents. Activities like bingo games, music sessions played by visiting performers, beauty days for grooming and pampering, and even church services contributed significantly to creating a warm environment where residents felt comfortable and engaged.

In summary, while Highland Springs of Fort Thomas possesses dedicated therapy teams and maintains certain standards of cleanliness alongside various enriching activities for its residents, issues surrounding staff shortages and food quality continue to surface prominently in reviews. Potential patients seeking rehabilitation may find hope in reading about successful recovery stories facilitated by exceptional therapy staff while remaining mindful of concerns regarding response times from nurses and aides due to staffing limitations. Families considering this facility should weigh both positive experiences against critical observations carefully before making decisions about their loved ones' care options.

Hospitals

• St Elizabeth Fort Thomas (0.6 miles)
• Albright Health Center (2.8 miles)
• The Christ Hospital (4.3 miles)
• University of Cincinnati Medical Center (5.1 miles)
• Cincinnati Children's Hospital Medical Center (5.3 miles)
• Veterans Hospital (5.3 miles)
• Good Samaritan Hospital (5.7 miles)

Physicians

• Certified Hearing Aid & Audiology Associates (0.6 miles)
• Bryan Jeffrey Krol (0.7 miles)
• Kurtzman, Drew Saint Elizabeth Physicians Dermatology (2.5 miles)
• St. E Diabetes Center (2.9 miles)
• Beers, Ann, Md - St Elizabeth Healthcare Regl (2.9 miles)
• Hand Surgery Specialists (4.6 miles)
• University Hospital Outpatient Building (5.1 miles)

Parks

• Highland Hills Park (0.9 miles)
• Tower Park (1 miles)
• John G & Phyllis W Smale Riverfront Park (3 miles)
• Ziegler Park (3.7 miles)
• Washington Park (3.9 miles)
• Washington Dog Park (3.9 miles)
• Beech Acres Park (5.2 miles)

Pharmacies

• Walgreens (1.3 miles)
• Kroger Pharmacy (1.6 miles)
• Newport Drug Center (1.8 miles)
• Walgreens (2.5 miles)
• Walgreens (2.7 miles)
• Walgreens (3.5 miles)
• Walgreens (4.1 miles)

Cafes

• Starbucks (1.5 miles)
• York Street Cafe (2 miles)
• Starbucks (3.5 miles)
• Deeper Roots Coffee (3.5 miles)
• Coffee Emporium (3.6 miles)
• Panera Bread (4 miles)
• The 86 Coffee Bar & Concert Venue (5 miles)

Restaurants

• Dixie Chili (2 miles)
• McDonald's (2.1 miles)
• Pirate's Cove Bar & Grille (2.2 miles)
• Hofbrauhaus Newport (2.3 miles)
• Chipotle Mexican Grill (2.3 miles)
• BB Riverboats (2.5 miles)
• Coney Island (2.6 miles)

Transportation

• Government Square (3.3 miles)

Places of Worship

• St Mary Church (5 miles)